Eagle Power Parts & Service Brochure

POWER & EQUIPMENT

Parts & Service

www.eaglepowerandequipment.com

Performance you can count on Equipment • Parts • Service • Rentals

POWER & EQUIPMENT Table of Contents About Eagle Power & Equipment

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Filters 9

Factory Trained Technicians

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Welding & Fabrication

10

Shop Services

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Fluid Analysis

11

On-Site Service

5

Rental Equipment

12

Scheduled Maintenance Inspections

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Remanufacturing Services

13

Undercarriage Maintenance

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Shop Products

14

Parts

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Extended Warranties

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About Eagle Power & Equipment Our Business Eagle Power & Equipment has been providing service to the tri-state area for over 30 years. Our area includes Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania, New Castle County, Delaware and Cecil County, Maryland.

Eagle Power & Equipment is committed to our customers and will continue to offer courteous and reliable service year after year.

Our President Jerry McDonald is one of the original employees of Case Power and Equipment, the former Case dealer for the region. Our staff includes 50 employees whose combined experience totals hundreds of years. When you need support for your Case construction equipment or any other brand of construction machinery, turn to Eagle Power & Equipment.

Each of our branches has a complete parts department that draws stock from a factory parts depot located nearby in Mountville, PA.

Our Services Maintaining your equipment properly ensures you get the most out of your investment. Eagle Power & Equipment provides services to help maximize your uptime with same day parts delivery and on-site service. Our technicians undergo extensive training and are certified for any equipment they service. They routinely troubleshoot a situation to identify problems and quickly offer solutions to enhance your equipment’s performance.

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When you need extra machines, Eagle Power & Equipment will deliver clean, well maintained rental equipment right to your jobsite. You can always count on getting good value by choosing a machine that solves your equipment problems from our used equipment fleet.

New, Used and Rental Equipment Whatever type of equipment you’re looking for, you can probably find it at Eagle Power & Equipment. We carry the complete line of Case construction equipment, Takeuchi compact track loaders, wheel loaders and mini excavators, Kubota excavators, wheel loaders, tractor loader backhoes and rough terrain vehicles, Rammax trench rollers, Liebherr excavators and crawler loaders, trailers from Trail King, Cam Superline and Eagle Beaver, and all sorts of attachments from Allied, Paladin, Virnig, Helac and RoadHog.

Our Customers The businesses that use our equipment include construction companies, road builders, excavating contractors, utility contractors, landscapers, government agencies, demolition crews, and a variety of industries with routine maintenance needs.

Factory Trained Technicians Eagle Power & Equipment assures technicians are trained continually ■ Eagle Power & Equipment’s technicians are factory trained and certified ■ Case provides specialized training for their equipment

Our Technicians Are Factory Trained

Eagle Power & Equipment has extensive training requirements to certify technicians and assure that they are properly equipped to service your machines. Our technicians attend classes at Case’s regional training centers at least twice each year to learn any new diagnostic and service techniques and to understand any changes in manuals or equipment requirements for Case machines.

Our technicians are trained in equipment operation, diagnostics, maintenance and repair. Eagle Power & Equipment combines classroom training with on-thejob experience for a thorough understanding of machine maintenance and repair. Safety regulations and procedures are emphasized throughout the training process.

Case Technical Training Center

All classes at Case’s technical training center in Racine, WI are taught by certified specialists. There are courses on the functions and performance of specific machines, which include preventive maintenance inspections, adjustments, tests, troubleshooting techniques, and repair procedures.

There are also component courses, which provide more in depth information for specialized technicians. As diagnostic equipment becomes more and more complex, training is especially critical to maintain equipment properly and optimize operating time.

Customer Training

Eagle Power & Equipment offers customer training classes at our three locations. We provide skill training for operating a variety of machines and equipment to assure that best practices are used on-site with proper operating techniques and that the range of machine capabilities is understood.

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Shop Services The latest repair and diagnostic equipment, factory certified technicians Diagnostics

Eagle Power & Equipment’s facilities are equipped with state-of-the-art diagnostic tools that provide accurate evaluations to pinpoint problems, whether they are with engines, drive trains, or hydraulic systems. Our shop staff is factory trained to correct equipment problems quickly and cost effectively to minimize your downtime.

Repair or Remanufacture

Eagle Power & Equipment offers repairs on any components. When a replacement is necessary, remanufactured components are an economical alternative.

We offer a wide range of remanufacturing services that include engines, transmissions, torque converters, hydraulic pumps, hydraulic cylinders, and drive motors.

All remanufactured components meet OEM standards and carry a warranty comparable to new component warranties.

Steam Cleaning

When we service your equipment in our shop, we include a complimentary steam cleaning, inside and out. Eagle Power & Equipment has an environmentally sound power washing system that separates dirt and grease, then recycles the water for reuse. After a visit to Eagle Power & Equipment’s shop, your machine will not only function better, but will leave looking its best!

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Tire Repair

■ Engines and transmissions can be repaired or remanufactured ■ Remanufactured pumps, motors, and drive units are an economical alternative to buying new

All of Eagle Power & Equipment’s shops are equipped to repair tires. Just drop them off, and we’ll have your tires back in operation in no time! Everything from large punctures to slow leaks can be repaired.

On-Site Service Trained, certified technicians provide on-site services â– Our fleet of service trucks is ready with the latest repair and diagnostic tools â– Scheduled maintenance maximizes uptime â– State-of-the-art diagnostic tools and service trucks for jobsite repairs and service

Scheduled Maintenance On-Site

Eagle Power & Equipment maintains a fleet of service trucks to provide on-site service for both repairs and routine maintenance. Our trained, certified technicians are dispatched to your jobsite to perform maintenance activities recommended by the equipment manufacturer at specified intervals. We can schedule these maintenance procedures when your machines are idle to optimize your equipment productivity.

Remotely Monitor Equipment for Problems

When a wireless monitoring system is installed in your equipment, Eagle Power & Equipment can remotely monitor your machines and let you know when we receive any alerts for operation problems. Sometimes we even spot a problem before your operator is aware of it. We can diagnose repairs through our systems and come prepared to your site with the proper parts and tools to minimize your downtime.

Call Case breakdown assistance for on-site service 866-244-7000

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Scheduled Maintenance

Inspections

Reduce downtime with Scheduled Maintenance Inspections by our factory trained technicians

On Time Inspections

You can count on Eagle Power & Equipment to complete Scheduled Maintenance Inspections for your equipment to avoid downtime and keep your machines performing their best. Most equipment manufacturers require some sort of maintenance every 500 hours. We can verify service hours periodically to assure that timely maintenance activities are performed to meet warranty coverage requirements.

Factory Trained Technicians

All machines are serviced by our factory trained technicians, on-site or in our shops. And we don’t only service the equipment we sell—we can service any brand that’s in your fleet.

Thorough Inspections

Each type of equipment has a thorough inspection regimen that is strictly followed to ensure that all appropriate equipment functions are inspected to identify any possible problems. Ask about a fluid analysis with each inspection to identify potential issues, based on the presence of metals and contaminants in the machine’s fluids.

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■ Factory trained technicians ■ Documented maintenance for warranty assurance ■ Any brand ■ On-site or in our shop

Custom Hydraulic­­­­ Inspections

Even the most experienced operators can’t detect hydraulic system efficiency loss until it reaches 16% – 20%. To protect against such losses, we recommend that machines depending on efficient hydraulic systems undergo a Custom Hydraulic Service inspection every 12 months or 2,000 hours. The service includes engine and hydraulic system performance tests, hydraulic oil sampling, and a walkaround inspection. All results are compared against new machines to detect wear in your components and repair minor problems before a major failure occurs.

Our scheduled machine inspections are available for the following equipment: Equipment

# of Inspection Points

Compaction Equipment 74 Crawler Tractors/Dozers 79 Excavators 70 Forklifts 79 Motor Graders 80 Skid Steers/Compact Track Loaders 41 Tractor/Backhoe Loaders 79 Wheel Loaders 78

Undercarriage Maintenance ■ Schedule inspections at regular intervals to spot problems ■ Monitor your undercarriage routinely ■ Don’t delay repairs or replacements on undercarriage components ■ Install CELT to double wear life ■ Any make, any model

Eagle Power & Equipment’s technicians are trained to identify undercarriage problems before major repairs are required. By measuring the thickness of the undercarriage components, our technicians can predict how long your undercarriage will last before replacements are needed.

During preventive maintenance service, we include undercarriage evaluations at no additional charge.

Undercarriage Tips to Reduce Wear

Extend the life of your undercarriage by following a few simple rules.

• Double Wear Life with CELT CELT is Case Extended Life Track that can more than double the wear life of a standard lubricated track design.

With CELT, a hardened bushing is placed over a standard type track bushing. With this configuration, the larger bushing is free to rotate on the smaller bushing, reducing the scrubbing action between the bushing and the sprocket, which doubles the wear life.

• Alternate the turning direction Continuous turning to the same side can cause asymmetrical wear and accelerate wear for sprocket teeth, track tread, guide lugs and roller flanges.

• Inspect your equipment visually every day for signs of wear Check for cracks, bends and breaks on components.

Look or wear on bushings, sprockets and rollers. If you see any components that are shiny, there’s probably an alignment problem. Make sure nuts and bolts are not loose, which can cause abnormal wear by interfering with proper movement of parts.

• Control track spinning when filling the bucket Use loader hydraulics to penetrate into the material to reduce track spinning. Unnecessary spinning of the tracks can accelerate wear and cause cuts in the tracks.

• Adjust the track for correct tension Loose tracks can detrack. Over-tightening can cause power loss, excessive roller and idler wear, and could tear the tracks. Refer to your operator’s manual for track inspection and tensioning procedures.

• Use the narrowest shoe possible Wider shoes can cause problems maneuvering by sticking out farther and making it more difficult to turn. Wider shoes may be necessary, however, to keep the machine from sinking in extremely wet conditions.

• Keep the undercarriage clean of mud and debris The accumulation of mud and dirt around the undercarriage can interfere with proper operation by changing the pitch, which changes the component engagement and leads to faster wear. Knock away any debris every day after use, then wash the tracks thoroughly with water.

• Minimize high operating speeds Higher speeds cause more wear on the undercarriage.

Use the slowest possible operating speed for the job.

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Parts When you need them

■ Extensive parts inventory ■ Order online to save time ■ Next day availability on most non-stock parts

Fast Availability

Eagle Power & Equipment has an extensive parts inventory to deliver your parts as quickly as possible. Check the online catalogs for the correct part number, and contact the location nearest you. Our parts and service managers have an average of ten years experience or more to help you find the parts you need. If it’s not in stock, we’ll locate the part through our extensive network of parts resources.

To Order, Call, Fax or Email

You can call, fax, or email the parts department at the location nearest you to order your parts.

Parts Delivery or Pick-up

Multiple shipping options are available—you can have your parts shipped to your location, or you can pick them up at any of our locations.

Also Available

• Lighting—Easy

to install magnetic and bolt on lights •R adio Kits—Plug into music, weather and news • On-site managed parts inventory

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Filters ■ Clean fluids are critical to optimum equipment performance ■ Changing filters regularly avoids contamination of fluids

Extensive Inventory

Eagle Power & Equipment maintains an extensive inventory of filters, ready to service your equipment on schedule.

It’s important to change filters regularly for optimum performance.

Wide Variety

All your equipment filters are available at Eagle Power & Equipment—fuel filters, lube filters, air filters, hydraulic filters, and coolant filters.

Excellent Quality

All of our filters meet or exceed requirements specified by your machine’s manufacturer. We have filters for any make, any model.

Filter Tips

Check filters regularly for efficient engine operation.

Your engine works harder and runs hotter with a clogged filter, which makes it more difficult for the fuel to pass through it. The additional stress causes the engine to wear down faster.

Check filters if your oil consumption increases When your engine burns more oil than normal, it is possible that dust and dirt is clogging the filter. It may be necessary to change the oil and the filter.

Dusty conditions can cause serious damage While changing the oil and filter, check the condition of the crank bearings. If scarred badly, they may need to be replaced. Also check oil rings and pistons for damage.

Keep air filters dry Air filters fail quickly when they pick up moisture. If they are exposed to moisture, check them frequently.

Use the correct filters With incorrect filters, there can be gaps, through which dust can enter.

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Welding & Fabrication Available for any brand, any model From attachment fabrication or modification to structural repairs or specialized accessory manufacturing, Eagle Power & Equipment’s structurally certified welders and fabricators can complete any job to exact specifications, assuring that workmanship standards are top quality.

Services

• All buckets and loader/backhoe frames front and rear • Loader/backhoe, and excavator linkage assemblies • Skid steer and track loader frames and attachments • Dozer blades and track frame assemblies • Forklift masts and carriages • Motor grader blade components • Haul truck beds and bodies

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■ In our shop or in the field ■ Chassis, frames, metal work, attachments, and accessories

Specialty Accessories

Manufactured for your particular application, including: • Cab guard structures and screens • Light covers and enclosures • Cab glass vandal guards • Custom buckets and attachments for any application

Line Boring Services

At our shop or in the field •R estore bushing, bore, and bearing points on all equipment to their original orientation and specifications •A t a fraction of component replacement costs

Fluid Analysis Analyzing system fluids reveals actual internal conditions ■ Contaminant levels predict component failures accurately ■ Maintenance intervals can be dictated by contaminant levels in fluids to determine when to replace filters and change oil ■ Oil analysis records prove your equipment has been maintained and help increase resale value

Eagle Power & Equipment offers fluid analysis kits to monitor the internal health of your equipment. Performing fluid analysis at regular intervals ensures that potential problems will be spotted as early as possible.

What Is Fluid Analysis?

By extracting fluids from several areas in your equipment and analyzing the level of contaminants in the fluids, potential problems with component failure can actually be predicted. As components wear, microscopic pieces will appear in the fluids throughout the machine’s parts. By analyzing which metals are appearing where and in what concentration, the remaining life of each component can actually be predicted, so that you can anticipate when major repairs may be necessary.

Service and Repair Recommendations

Laboratory Accreditation

The fluid analysis laboratories that Eagle Power & Equipment uses are ISO 17025 A2LA accredited, which is the highest level of quality certification for testing laboratories by the American Association for Laboratory Accreditation. You can be confident that the fluid analysis results are accurate, repeatable, and backed by stringent laboratory standards.

Sampling Intervals

Manufacturers recommend sampling intervals for each model. Also consider how critical each piece of equipment is to your production in determining sampling frequency. You may want to reduce the hours between sampling periods for equipment operating under more stressful conditions.

By evaluating the results of your machine’s fluid analysis, Eagle Power & Equipment can provide guidance on necessary repairs and filter and oil change intervals.

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Rental Equipment Supplement your fleet with our top quality equipment Eagle Power & Equipment is an equipment owner, too, with a fleet of construction equipment available for rent.

Whether your need is bigger, smaller, shorter, taller, or just an addition to supplement that busy time of the year, Eagle Power & Equipment can help. If we don’t stock it, we can locate it through our network of affiliated dealers. Clean, well maintained machines can be delivered to your jobsite for daily, weekly or monthly rental.

Maintenance is performed on machines in our rental fleet at intervals recommended by the manufacturer. Repairs are always completed promptly, so you’ll never be inconvenienced by unexpected downtime.

Rent-to-Own

Renting from Eagle Power & Equipment is the perfect opportunity to try out a model that you’re thinking of purchasing to make sure you have the correct machine for your company. We also offer a Rent-to-Own option with a generous portion of your rental payment applied to the purchase price of the unit. In many cases, this fee will serve as the down payment when you are financing.

Our fleet is routinely updated. We rotate out older models, sell them with our used equipment, and replace them with new equipment.

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■ Clean, well maintained equipment ■ Delivered to your jobsite

Equipment Available for Rent Attachments Articulated Trucks Backhoe Loaders Compact Track Loaders Compaction Equipment Crawlers Excavators Forklifts Hydraulic Hammers Mini Excavators

■ Newer models ■ Wide selection ■ Variety of attachments

Remanufacturing Services Anything from Component Rebuild/Remanufacture to Total Machine Overhauls ■ Any brand, any model ■ Factory trained technicians ■ Components rebuilt to OEM specifications ■ Field service with our mobile service fleet ■ Huge savings over buying new

Rebuilds Mechanical Components Axles Final drives Differentials Gear boxes Idler assemblies Wet brakes Drop boxes Gear reducer assemblies

Engines

Complete engine rebuilds Engine head rebuilds

Power Transmissions Motors Generators Gen sets Alternators

Facilities and Equipment Equipment Full service mechanical shop Hydraulic systems test bench Machine and welding shop State-of-the-art equipment for machining and tooling Painting facilities Hot caustic clean tanks

Services Hydraulic Services

Cylinders and suspensions Pumps and motors Valves

Machine Services

Major overhaul Non-destructive testing Failure analysis Component upgrade Application analysis Machine work Inframe rebuilds Out of frame kit jobs Minor repair Evaluation and inspection

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Shop Products In the shop or in the field Lubrication Equipment

Make sure your equipment runs smooth Grease Guns & Accessories Pumps Oilers Grease Joint Cleaners

Lift Equipment

Raise your equipment to desired height In-Line Air Bottle Jacks Heavy-Duty Jack Stands

Power Equipment

Multi-purpose equipment for everyday jobs Pressure Washers Water Pumps Generators

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■ The right tools make the difference ■ Completing the job quickly and correctly

Extended Warranties Protect your equipment with an extended warranty or physical damage insurance What is an extended warranty?

An extended warranty provides a longer warranty on your machine beyond the period that comes with the original warranty for your equipment. It includes all the genuine OEM parts and the service performed by factory trained technicians that your original warranty covers.

Why buy an extended warranty?

It protects you against the expense of unexpected repairs.

Also, the resale value is higher, because the plan can usually be transferred to the new owner.

What equipment is eligible?

New Equipment Add your extended warranty to your financing when you purchase any eligible equipment. You can purchase your extended warranty any time during the warranty period at standard new equipment rates. You can even add an extended warranty up to four months after the base warranty expires*.

New equipment plans can be transferred to a new owner, which can boost its resale value.

Used Equipment Used equipment that is less than seven years old and has less than 7,000 hours at the time of registration** can usually be covered. An oil test for equipment with over 1,000 hours determines final eligibility. Most brands are eligible for coverage.

Payment Options

Finance It—Payments can be financed through retail installment contracts.

Charge It—For Case equipment, you can charge your extended warranty to your CNH Revolving Account. Ask about a credit line increase to accommodate your extended warranty payments.

Lease It—Add extended warranty to your lease agreement.

Special Rates

Discounts are sometimes available for equipment covered by government contracts. Ask if your equipment qualifies.

*A surcharge may be added to the new equipment rate once the warranty period expires, and failures that occur within the first 30 days after registration may not eligible for reimbursements. ** R eimbursement rates vary with the type of equipment and equipment manufacturer.

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Performance you can count on Equipment • Parts • Service • Rentals

POWER & EQUIPMENT

www.eaglepowerandequipment.com

Pennsylvania

Pennsylvania

Montgomeryville 953 Bethlehem Pike Montgomeryville, PA 18936 Phone: 215-699-5871 Fax: 215-699-6416

Montgomeryville

Uwchlan New Castle

Delaware

Eagle 55 Senn Drive Uwchlan, PA 19480 Phone: 610-458-7054 Fax: 610-458-7094

Delaware

New Castle 2211 DuPont Hwy New Castle, DE 19720 Phone: 302-652-3028 Fax: 302-652-7540

Equipment

Services

Markets Served

Rental Equipment

Articulated Trucks Backhoe Loaders Compact Track Loaders Compaction Equipment Crawlers Excavators Forklifts Hydraulic Hammers Mini Excavators Rough Terrain Vehicles Skid Steers Tractors Trailers Trenchers Trench Rollers Wheel Loaders

CNH revolving account for parts, service, rental, and accessory purchases Customized maintenance contracts Equipment rental Factory trained service technicians Hauling service Machine clinics Machine maintenance inspections On-site field repair Operational & maintenance videos Parts support with a multimillion dollar inventory Preventative maintenance packages Specialized diagnostic equipment Steam cleaning System guard oil analysis Tire repair Warranty inspections Welding and fabrication

Aggregate and quarries Agriculture Construction Demolition Excavating Forestry Government Grading Home building Industrial Landscaping Paving Pipeline Railroads Roads and bridges Scrap & Recycling Utilities

Daily, Weekly and Monthly rental rates Demonstrations available Hauling services Rent-to-Own rates Special rates for machines with attachments Stand alone attachments