Miami-Dade Aviation Department - 2015 Annual Report

ANNUAL 20 REPORT 14 MIAMI-DADE AVIATION DEPARTMENT

20 ANNUAL REPORT 14 MIAMI-DADE AVIATION DEPARTMENT

Sincere thanks to Joe Pries, Carlos Lugo, Matthew Toro, Luis Delgado and MDAD staff whose photographs and creative talents have taken the 2014 edition of this report to an entirely new level.

Emilio T. Gonzรกlez Director, MDAD Cover photo: Joe Pries

TABLE OF CONTENTS

02 - Mayor’s & Director’s Messages 03 - 2014 Highlights 08 - Financial Summary 10 - Economic Impact 11 - Community Involvement 18 - Traffic Growth 19 - Global Route Network 24 - America’s International Freight Leader 28 - Arts at the Airport 31 - The New MIA 34 - Airline Partners 35 - General Aviation Airports 38 - On the Horizon 39 - Awards & Accolades 39 - MIA by the Numbers 40 - Leadership Team

MIA: Economic Powerhouse, Industry Leader, International Brand

Photo: Carlos Lugo

MESSAGE FROM THE MAYOR

MESSAGE FROM THE DIRECTOR

As Mayor of Miami-Dade County, my focus is on moving our

On behalf of the Miami-Dade Aviation Department team, I’m

economy forward and growing local jobs. I’m pleased to report that

pleased to present you with the 2014 Annual Report, an overview of

this mission is gaining momentum every day: investors from around

who we are and what we’re working on. As Director of this dynamic

the world are coming to our community in growing numbers; a

organization, my aim is to promote Miami International Airport and

rising creative class is channeling its entrepreneurial spirit into new

our four general aviation airports to potential business partners;

businesses and cultural institutions across the County; and visitors

project a world-class image of Miami-Dade County to our valued

from near and far continue to travel here, drawn by our beaches and

passengers; and protect our assets in a competitive marketplace.

boardrooms, alike.

This report summarizes our efforts over the past year to meet that three-part goal.

One of the common denominators in this formula for growth is Miami International Airport and the County’s four general aviation

2014 was another banner year for MIA and our GA airports. At

airports. MIA serves as our community’s front door, a vital gateway

MIA, passenger and cargo traffic once again set all-time records,

that connects our hometown to more than 150 global destinations.

bolstered by new international airlines, passenger destinations and

In fact, 96% of our visitors – including vacationers, investors and

trade routes that further strengthen our community’s connection

business travelers – make their way here through MIA. The airport

to the world. In the process, we hit a major aviation milestone by

also underpins one of the pillars of our local and state economy –

welcoming our 100th air carrier. MIA’s economic impact on Miami-

international trade – accounting for 40% of Florida’s international

Dade County also grew in 2014, as did the number of local jobs

trade and ranking as America’s top airport for international freight.

supported by the global gateway. Our GA airports performed admirably as well, led by impressive double-digit traffic growth at

While MIA is decidedly global in nature, the Miami-Dade Aviation

Miami-Opa locka Executive Airport.

Department is working successfully to engage local small businesses in the work of the airport, and MIA’s deep connection

While we celebrate our continued growth, we know that long-term

to our community even extends to the pages of this year’s Annual

success requires constant innovation and forward thinking. To that

Report. From dynamic route maps to stunning photography, local

end, MDAD recently developed a comprehensive strategic plan to

residents have contributed their creative talents to this publication.

guide our organization through the next decade. In the meantime,

With another momentous year now behind us, I invite you to learn

we present you with our 2014 Annual Report and proudly continue

more about our County’s leading economic engine.

to deliver the world to our customers at no cost to County taxpayers.

Carlos A. Gimenez Mayor, Miami-Dade County

Emilio T. González Aviation Director

02

TAM Airlines launches new service to Belém, Brazil

New Aircraft Rescue and Fire Fighting vehicles at MIA

The Triennial Emergency Drill at MIA

MIA recognized for “A” ratings from bond rating agencies

2014 HIGHLIGHTS

One week later, the Miami-Dade Aviation Department, the MiamiDade Fire Rescue Aviation Division, and various public safety agencies conduct MIA’s FAA-mandated triennial emergency drill.

The full-scale aviation emergency exercise, which simulates an aircraft accident, is successfully carried out with the help of more than 140 local volunteers.

The new year at MIA begins with an all-time single-day passenger record of 144,192, set on January 4.

On March 5, America’s three major bond rating agencies

On January 29, the Board of County Commissioners approves

to MDAD’s Series 2014 Aviation Revenue Refunding Bonds.

the Ambassador Cab Program, raising standards for all taxicabs that serve customers at MIA. The new program, which goes into effect in the first quarter of 2015, mandates updated technology

affirm MIA’s strong financial health, assigning “A” ratings Chairwoman Rebeca Sosa honors the Department with a County proclamation.

for cabs and stringent customer service standards for drivers.

At the Skytrax 2014 World Airport Awards, held in Barcelona,

TAM Airlines launches direct service between Miami and Belém,

serving 40-50 million passengers.

Brazil on February 2, marking MIA’s first new international

Spain on March 26, MIA is named one of the world’s best airports

destination of 2014.

Miami-Dade Aviation Director Emilio T. González travels to

On February 20, Mayor Carlos A. Gimenez inaugurates the

additional U.S. Customs and Border Protection officers at MIA,

airport’s four new high-tech Aircraft Rescue and Fire Fighting

Washington, D.C. in the final week of March to advocate for meeting with members of Congress and top administration officials.

vehicles. The new ARFF trucks substantially enhance the airport’s ability to respond to airfield emergencies and keep MIA

One week later, CBP announces that 60 additional CBP officers

on the forefront of life safety technology.

will be assigned to MIA in 2015 to alleviate long wait times for passengers arriving at the airport from abroad.

03

Jetairfly begins direct service to Brussels, Belgium

Qatar Airways touches down at MIA for the first time

Boliviana de Aviación launches new service to Santa Cruz

LATAM’s first maintenance facility in North America breaks ground

On April 5, Jetairfly launches direct service to Brussels, Belgium.

Just in time for the 2014 World Cup, TAM Airlines launches

The new route to the capital of the European Union marks MIA’s

direct service to Fortaleza, Brazil, on May 31, marking MIA’s

15th European destination and the addition of MIA’s fifth low-

11th destination in South America’s largest, most populous

cost foreign carrier.

nation and the 10th World Cup host city served by MIA.

New international carrier InselAir Aruba begins direct service to

Community leaders join officials from MDAD and the LATAM

the Caribbean island nation on April 11.

Airlines Group at MIA on June 4 to celebrate the groundbreaking of LATAM’s first maintenance facility in North America. Together,

On May 12, the MIA Online Store goes live, featuring products

construction and operations will bring more than 300 new jobs

that showcase the airport’s three-letter airport code logo, which

to the community.

has become synonymous with the destination itself.

Also on June 4, Air Europa returns to MIA with transatlantic flights The Greater Miami Convention & Visitors Bureau teams up

between Miami and Madrid, giving customers a third option for

with MIA to launch a new, expanded version of the Bureau’s

service to Spain’s capital.

successful Miami Begins with Me customer service training program on May 21. More than 100 of MIA’s service-minded

Two days later, Boliviana de Aviación launches new service

employees make up the inaugural class.

between Miami and Santa Cruz, Bolivia’s most populous city and leading business center.

Two days later, CBP Commissioner Gil Kerlikowske and members of South Florida’s bipartisan congressional delegation

On June 10, Five-Star global airline Qatar Airways touches

visit MIA to discuss increasing CBP staffing levels at America’s

down at MIA for the first time, creating Florida’s only direct

second-busiest port of entry.

service to the Middle East. The Miami-Doha route also gives MIA customers access to Qatar Airways’ vast global network and premium service.

04

MIA’s World Cup 2014 Brazil kickoff

The LAN Airlines Boeing 787 Dreamliner at MIA

American Airlines celebrates new Cap-Haïtien service

The new Eastern Air Lines arrives at MIA

Two days later, World Cup 2014 Brazil kicks off and MIA –

July begins with a welcome report from Miami-Opa locka Executive

America’s unrivaled gateway to Brazil – celebrates in samba

Airport (OPF): through the first half of 2014, year-over-year aircraft

style with live Brazilian musical performances, soccer-themed

operations at OPF are up 21.2%, reflecting the facility’s rise as a

art exhibits and special promotions. During the month-long

preferred choice for private jet travel in the South Florida region.

competition, MIA serves more than 178,000 passengers traveling to and from Brazil, including futebol fans and even the

On July 10, for the seventh consecutive year, the Government

U.S. Men’s National Team.

Finance Officers Association of the U.S. and Canada presents MDAD’s Finance Division with the Distinguished Budget

Also on June 12, the U.S. Department of Transportation issues

Presentation Award. The Finance Division also earned the

a report naming MIA among the top five U.S. airports for new

GFOA’s Certificate of Achievement for Excellence in Financial

small business contracts. MDAD’s Minority Affairs Division is

Reporting for the 23rd consecutive year.

recognized for leading the Department’s efforts to directly engage small and disadvantaged local businesses in airport work.

In the first week of August, MIA is named the “2013-14 Airport of the Year” by the 51,000-member Air Line Pilots Association,

On June 19, MIA celebrates one year of connecting passengers,

International for engaging with pilots to ensure the highest safety

employees and aviation fans with all things MIA via its social

standards for passengers, crew and cargo.

media channels. During the month, MIA surpasses 5,000 Twitter followers and 8,000 Facebook likes.

The LAN Airlines Boeing 787 Dreamliner makes its inaugural landing at MIA on August 9, making LAN the first airline to offer

As June concludes, MIA’s popular automated passport control

regular service to Miami with the high-efficiency, long-range aircraft.

kiosk program expands to international travelers from 38 countries under the U.S. Visa Waiver Program. MIA’s self-service passport

On September 12, the release of MIA’s seventh annual

kiosks go from expediting an average of 5,000 passengers per day

independent Customer Satisfaction Survey shows improvement

to an average of 11,000 passengers per day.

in all areas, including international arrivals, departing passengers and those greeting travelers.

05

Five days later, airport stakeholders gather for the official opening of the TSA Pre 3™ Application Center at MIA, which allows travelers to complete the application process for the expedited screening program right at the airport.

On October 2, MIA hub carrier American Airlines launches firstever daily service to Cap-Haïtien, Haiti, complementing their longstanding Miami-Port-au-Prince service. Haitian President Michel Martelly and Miami-Dade Commissioner Jean Monestime are onboard the inaugural flight.

The same day, American Airlines announces daily service from MIA beginning in 2015 to four new domestic destinations: Austin, Texas; Kansas City, Missouri; Salt Lake City, Utah; and San Antonio, Texas.

On October 17, the Aviation Department holds its first-ever Leadership Summit, with Director González outlining his longterm vision for MIA and the County’s general aviation airports.

One week later, MIA conducts a live, full-scale environmental emergency response drill to help first responders prepare for the possibility of a chemical spill. The annual exercise is required for the airport to maintain its International Organization for Standardization ISO 14001 certification.

On November 21, the Minority Chamber of Commerce names MIA its National Airport of the Year at a ceremony in Washington, D.C.

MIA Airport Official, the Miami International Airport app

Just in time for the busy holiday travel season, the MIA mobile

Also on December 16, Director González addresses the

app, “MIA Airport Official,” goes live on November 25. The

U.S. Trade and Development Agency Airport Resiliency

user-friendly guide to airport parking, dining, shopping, flights,

Workshop, describing MIA’s Ebola preparations and other

ground transportation and more puts all of MIA at the fingertips

safety measures to an audience of airport executives from

of mobile users.

Latin America and the Caribbean.

December begins on a grand scale with the Air France Airbus

Eastern Air Lines, an integral part of Miami’s rich aviation

A380 touching down at MIA for the first time, becoming the

history, unveils its first new aircraft at MIA in advance of its 2015

second superjumbo jet with scheduled service at the airport.

service launch. More than 200 Eastern alumni and supporters attend the December 19 celebration.

On December 2, American Airlines launches its first-ever direct service to Campinas, Brazil, MIA’s 12th Brazillian destination.

The following day, domestic low-cost carrier Frontier Airlines launches daily service from Miami to Denver, Chicago, New

On the same day, Lufthansa begins seasonal service to Munich,

York’s LaGuardia Airport, Philadelphia and Washington Dulles

marking MIA’s fourth German destination.

Airport. In all, the budget-friendly airline offers 40 weekly flights from MIA.

On December 16, Finnair begins seasonal flights between Miami and Helsinki. The new route caps a year of strong European

In the process, MIA closes the year by welcoming its milestone

market growth at MIA.

100th air carrier, more than any other U.S. airport.

06

“MIA stands out as one of the nation’s strongest international gateway airports with a dominant position for Latin American and Caribbean air service.”

- Fitch Ratings

Photo: Carlos Lugo

FINANCIAL SUMMARY The Miami-Dade Aviation Department operates as a self-

earnings of $796 million. Furthermore, MDAD received $22

supporting enterprise fund of Miami-Dade County, meaning that

million in state and federal grants. Both revenue categories

no County property tax dollars are used to support the airport.

showed steady year-over-year improvement, with notable growth

Rather, operating expenses are funded entirely by aeronautical

in non-aeronautical revenue, which is critical to offsetting the

revenue (aircraft landing fees, fees from terminal and other

aircraft landing fees that MIA air carriers would otherwise be

rentals) and non-aeronautical revenue from concessions.

required to pay. Ultimately, MIA’s airline partners serve as the

Separately, the airport’s $6.5 billion Capital Improvement

guarantors for the Aviation Department’s operating expenses

Program, completed in 2014, is primarily funded by bonds,

and debt service - a fact that underscores the importance of

federal and state grants, and passenger facility charges.

prudent financial management and profitable concessions.

For fiscal year 2013-14, MDAD earned $503 million in aeronautical revenue and $293 million in non-aeronautical revenue for total

The chart below illustrates MDAD’s fiscal year-over-year revenues.

Aeronautical Operating Revenue FY 2014 Category $374,928,971 Aviation Fees $89,689,064 Rentals $38,125,604 Commercial Operations Total Aeronautical $502,743,639 Operating Revenue Non-Aeronautical Operating Revenue FY 2014 Category $27,085,949 Rentals $243,656,694 Commercial Operations $22,399,670 Other Revenues Total Non-Aeronautical $293,142,313 Operating Revenue

FY 2013 $357,115,959 $92,094,582 $47,774,971

Variance $17,813,011 ($2,405,518) ($9,649,367)

% Change 4.99% -2.61% -20.20%

$496,985,512

$5,758,125

1.16%

FY 2013 $20,079,125 $236,572,704 $10,820,919

Variance $7,006,824 $6,436,811 ($4,909,782)

% Change 34.90% 2.72% -45.37%

$267,472,748

$8,533,853

3.19%

Bond Performance America’s three leading bond rating agencies – Moody’s,

capital improvement projects. Other key factors highlighted by

Standard & Poor’s, and Fitch Ratings – all affirmed MIA’s strong

the rating agencies include MIA’s growing non-aviation revenues,

financial health in 2014, assigning ‘A’ ratings and stable outlooks

which help to offset airline landing fees, and the airport

to the Aviation Department’s Series 2014 aviation revenue

management team’s successful containment of operating costs.

refunding bonds, as well as to the Department’s $5.74 billion aviation revenue bonds.

2014 Grants During fiscal year 2013-14, the Department received more than

The agencies based their favorable ratings on several factors,

$22 million in grant money. That total includes federal grants of

including MIA’s stronghold position as the Gateway of the Americas,

$17.8 million and state grants of $4.8 million, which contribute

sustained passenger growth over the past several years, a well-

to capital improvement project costs, among others.

balanced passenger base, and on-budget completion of major

08

MIA supports one out of every four jobs in Miami-Dade County

ECONOMIC IMPACT How does MIA measure up?

MIA continues to be the leading economic engine for Miami-Dade County and the state of Florida. The airport’s most recent economic impact study shows that MIA has an annual financial impact of $33.5 billion on local tourism, cruise operations, international banking, trade and commerce. MIA and aviation-related industries contribute 278,081 jobs directly and indirectly to Miami-Dade

MIA $33.5 billion

County’s economy, equating to one out of every four jobs.

Notably, MIA is the port of entry for 70% of all international passengers arriving by air to Florida and 96% of visitors to Miami.

On the international trade side, the airport handles 96% of the dollar value of the state’s total air imports and exports, and 44% of the state’s total air and sea trade. MIA is also a major trans-

Disney World - $18.2 billion

shipment point for the Americas: during calendar year 2013, the

Florida Cruise Industry - $12.9 billion Ft. Lauderdale Int’l Airport - $10.6 billion University of Florida - $8.7 billion

most recent year for which such information is available, the airport handled 85% of all air imports and 80% of all air exports between the U.S. and the Latin American/Caribbean region. Once again, MIA was the nation’s number one airport in international freight and second in international passenger traffic during calendar year 2013.

All figures based on latest available data from subject institutions and industry groups

2013 IMPACTS*

MIA-SITE MIA VISITOR GA-SITE GA VISITOR GENERATED INDUSTRY GENERATEDD INDUSTRY

TOTAL IMPACTS

2013 TOTAL IMPACTS

JOBS DIRECT

37,850

117,756

1,994

175

157,775

154,341

INDUCED

17,363

46,139

1,010

69

64,581

63,243

INDIRECT

22,877

29,431

3,373

44

55,725

54,812

TOTAL JOBS

78,090

193,326

6,377

288

278,081

272,395

DIRECT

$1,751.8

$2,916.4

$103.4

$4.3

$4,775.9

$4,692.8

RE-SPENDING/CONSUMPTION

$1,644.2

$2,674.1

$97.1

$3.9

$4,419.3

$4,343.1

$854.2

$815.8

$147.6

$1.2

$1,818.7

$1,792.6

$4,250.2

$6,406.3

$348.0

$9.4

$11,013.9

$10,828.5

BUSINESS REVENUE ($MILLIONS)

$14,841.3

$18,032.8

$620.2

$28.3

$33,522.6

$32,838.8

LOCAL PURCHASES ($MILLIONS)

$1,361.3

$1,357.8

$270.4

$2.0

$2,991.5

$2,950.3

STATE AND LOCAL TAXES ($MILLIONS)

$391.0

$514.3

$32.0

$0.8

$938.1

$923.3

FEDERAL GOVERNMENT AVIATIONSPECIFIC TAXES ($MILLIONS)

$662.4

N/A

$0.9

N/A

$663.4

$644.1

PERSONAL INCOME ($MILLIONS)

INDIRECT TOTAL INCOME

*Most current data available

10

North Terminal Marketplace

COMMUNITY INVOLVEMENT

scheduled for completion in early 2015, will feature six additional disadvantaged business firms that will provide Caribbean and Mediterranean food, stone crabs, empanadas and Cuban-style cigars. The Marketplace, which celebrates Miami-Dade County’s multi-cultural makeup, is located between gates D-26 and D-29.

Small Business Participation The U.S. Department of Transportation has ranked MIA among

Additionally, the Aviation Department awarded more than $6

the top five U.S. airports for engaging small businesses,

million in contracts to local small businesses in 2014 under a

a remarkable achievement that places MIA in the top 8% of

new pilot program that directly engages community small

airports included in a recent audit by the federal agency. MIA

business enterprises in priority maintenance and repair

was highlighted in the audit as one of the few airports that offers

projects at MIA and the County’s four general aviation airports.

educational programs to help disadvantaged businesses

The pilot program currently includes expedited contracting

understand the airport bidding and certification process and

opportunities for more than 30 qualified contractors. MDAD

conducts regular outreach events to inform contractors and

plans to expand the program to include approximately 50

vendors about upcoming business opportunities.

qualified local contractors in 14 construction trades.

In line with those efforts, MIA added seven new disadvantaged

MDAD’s Facilities Management/Project Administration and

business enterprises (DBE) and airport concession DBE firms,

Minority Affairs divisions are managing the program to ensure

thanks in large part to MDAD’s Minority Affairs Division, whose

that small businesses are provided a fair opportunity to

ongoing outreach campaign directly engages small – and

participate in airport maintenance contracts.

often disadvantaged – local businesses to perform work at the airport. The airport’s new North Terminal Marketplace,

11

Project Victory students

Universities and Schools In 2014, MDAD’s college internship program provided 24 college students from 12 different institutions the opportunity to work alongside aviation industry professionals in 13 different MDAD divisions.

Last year, the Aviation Department also celebrated the five-year anniversary of its partnership with Project Victory, a Miami-Dade County Public Schools program that provides work study jobs at MIA for high school students with special needs. Project Victory students perform tasks that allow them to build the necessary job skills to secure meaningful jobs in the future. The program has grown from 10 students in 2009 to 26 in 2014, with a waiting list of 15 more. MDAD is proud to partner with Project Victory and assist in the personal and professional development of these special students.

To better educate local school children about the aviation industry, MDAD provided 113 airport tours to 85 different elementary schools, middle schools and service organizations in 2014. The guided tours take participants throughout MIA’s terminal and around the expansive airfield.

College Internship Program

12

One of MIA’s 75 Volunteer Ambassadors

DASH Show Your Colors exhibit

To help welcome some of the 178,000 passengers who traveled through MIA to and from the World Cup last summer, MDAD partnered with Miami’s renowned Design and Architecture Senior High (DASH) to present Show Your Colors, a soccer-themed art exhibit created by 13 DASH students that was on display inside MIA’s Concourse D. The exhibit featured six large, original murals that captured the electric atmosphere, emotion and national pride of World Cup soccer. MIA also presents artwork by Miami-Dade County Public Schools students on an ongoing, rotating basis in its Children’s Gallery between Concourses D and E.

Volunteer Ambassador Program Seventy-five members of the local community, ranging in age from 21 to 80, donated more than 14,000 hours of their time in 2014 to assist airport visitors through MIA’s Volunteer Ambassador Program. With a diverse roster that includes former educators, military veterans, engineers, nurses and airline employees from 30 countries who speak 20 languages, MIA’s Volunteer Ambassadors lend a helping hand throughout the airport at information counters and with MIA’s courtesy trolley service.

Airport tours for students with disabilities

14

Photo: Carlos Lugo

Miami-Dade County’s largest economic engine continued to grow in reach and impact in 2014

American Airlines celebrated the 25th anniversary of their MIA hub in 2014

Photo: Joe Pries

TRAFFIC GROWTH Passenger Activity For the fifth consecutive year, MIA set an all-time record for

Overall, domestic passengers accounted for 50.9% of the annual

passenger traffic with a total of 40.9 million passengers moving

total, with international passengers making up the remaining

through the international gateway in 2014, an increase of nearly

49.1%. MIA continues to rank second among all U.S. airports for

400,000 passengers over the previous year. MIA’s record year

international passengers.

was driven by an uptick in domestic traffic, which grew by 2.4%.

Domestic growth offset a slight 0.5% decrease in international traffic, which was directly impacted by global events, most notably in Venezuela.

MIA PASSENGER GROWTH (In Millions)

50 40

33.9

35.7

38.3

39.5

40.5

40.9

2011

2012

2013

2014

30 20 10 0 2009

2010

Cargo Activity 2014 was another record-breaking year for cargo (freight and

airport continued to hold its enviable position as America’s

mail) at MIA, with a total of 2.2 million tons moved - a year-over-

number one airport for international freight.

year increase of 2.76%. In line with that strong performance, the

MIA CARGO BY TONS (In Millions)

2.5 2.0

1.99

2.0

2010

2011

2.1

2.14

2.2

2012

2013

2014

1.67 1.5 1.0 .5 0

2009

18

GLOBAL ROUTE NETWORK Route map courtesty of Matthew Toro, Miami Geographic

Global Route Network

2014 Developments

MIA boasts a far-reaching air service network that directly

MIA added several strategic passenger destinations to its route

connects Miami-Dade County to more than 150 passenger

network in 2014, highlighted by the launch of Qatar Airways’ direct

destinations across the nation and around the globe. Ninety-six

Miami-Doha service in June. The new route represents Florida’s

of those destinations are located abroad, helping to make MIA

only nonstop air service to the Middle East and quickly expanded

America’s second-busiest airport for international passengers.

from four to five weekly flights because of heavy passenger demand. The Five-Star carrier offers outbound Miami passengers

The local impact of MIA’s route network is also profound: due in

easy one-stop connections to Africa, Asia, the Persian Gulf and the

large part to the airport’s unrivalled access to Latin America and the

Indian Subcontinent from its Doha hub. Inbound Doha passengers

Caribbean, Miami has become the de facto international business

enjoy MIA’s strong lineup of direct connections to the U.S., Latin

capital for the vast region. Nearly 600 multinational corporations

America and the Caribbean.

maintain their Latin American headquarters in Miami, enjoying easy connectivity to the region via MIA. That natural synergy has helped

MIA’s 2014 network expansion was also marked by steady growth

Miami earn América Economía magazine’s recognition as “Best City

in secondary European markets. In April, low-cost carrier Jetairfly

to do Business in Latin America” for four consecutive years.

initiated twice-weekly service to Brussels, Belgium, adding the capital of the European Union to MIA’s network. In December,

MIA’s route network continues to expand in Europe, as well. At the

Lufthansa launched seasonal nonstop service to Munich, MIA’s

close of 2014, the airport offered direct passenger service to 16

fourth German destination. Finnair also began seasonal Miami-

cities on the continent, including Airbus A380 superjumbo service

Helsinki flights in December, bringing back Scandinavian service

on two major transatlantic routes and multiple daily frequencies

to MIA.

to key capitals including London, Paris and Madrid. The diverse European market, combined with MIA’s 74 Latin American and

MIA’s stronghold on the Latin America/Caribbean region continued

Caribbean destinations, are the key drivers for Miami-Dade

to grow in 2014. TAM Airlines added nonstop service from Miami

County’s bustling tourism and hospitality industries.

to Belém and Fortaleza, Brazil, while American Airlines initiated

19

(Continued on page 22)

MIA TOP PASSENGER MARKETS* DOMESTIC

INTERNATIONAL

New York, New York

3,139,328

Brazil

1,963,718

Atlanta, Georgia

1,491,606

Colombia Mexico

1,258,184 1,249,545

Dallas/Ft. Worth, Texas

1,103,819

Los Angeles, California Washington, DC

1,069,126 1,051,076

Venezuela

1,080,738

Dominican Republic

1,049,061

1,039,223

United Kingdom Canada

840,020

Argentina Peru

764,569 688,334

Chicago, Illinois Orlando, Florida San Juan, Puerto Rico

978,909 784,305

Boston, Massachusetts

755,185

Charlotte, North Carolina

753,566

Houston, Texas

688,220

Philadelphia, Pennsylvania

560,323

Tampa, Florida Las Vegas, Nevada

974,569

Panama

678,181

Cuba

672,123

Ecuador

592,096

499,111

Germany

579,959

396,255

Bahamas

566,422

San Francisco, California

376,696

Spain

562,155

Detroit, Michigan

329,888

Jamaica

551,642

St. Thomas, U.S. Virgin Islands

324,724

Haiti

510,866

New Orleans, Louisiana

294,563

Costa Rica

496,054

Raleigh / Durham, North Carolina

264,177

Chile

411,848

Baltimore, Maryland

250,562

France

402,538

Denver, Colorado

220,079

Trinidad & Tobago

342,924

Minneapolis, Minnesota

219,064

Nicaragua

339,942

St. Louis, Missouri

194,164

Cayman Islands

335,148

Jacksonville, Florida

157,126

Honduras

324,229

Key West, Florida

141,857

Curacao

319,187

*2013, most current data available

20

“Miami is an essential destination in our expanding global network.”

Qatar Airways CEO, His Excellency, Mr. Akbar Al Baker

Photo: Joe Pries

(Continued from page 19)

flights to Campinas, Brazil, bringing MIA’s total destinations in its top

As MIA continues to solidify its network presence in stronghold

international market to 12 – far more than any other U.S. airport.

passenger markets, increased focus is being placed on developing

Separately, American Airlines initiated first-ever daily service to Cap-

new routes to untapped, far-flung world regions. The introduction

Haïtien, Haiti, complementing multiple daily nonstop flights to Port-

of more efficient, longer-range commercial aircraft is making the

au-Prince from MIA.

possibility of such long-haul connections more likely. Combined with Miami’s appeal as a destination for business and leisure, MIA

Another notable air service development was the addition of Frontier

is well-positioned to tap into new travel markets at the furthest

Airlines to MIA’s lineup of carriers in December. With 40 weekly

reaches of the globe.

flights to five major U.S. cities, Frontier’s new Miami service marks the largest presence ever by a domestic low-cost carrier at MIA and gives local customers even more travel options.

RANKINGS OF MAJOR U.S. AIRPORTS* International Passengers (In Millions)

NEW YORK KENNEDY (JFK)

26.5

MIAMI (MIA)

20.2

LOS ANGELES INTERNATIONAL (LAX)

17.9

NEWARK LIBERTY (EWR)

11.3

ATLANTA HARTSFIELD (ATL)

10.3

CHICAGO O’HARE (ORD)

10.2

SAN FRANCISCO INTERNATIONAL (SFO)

9.7

HOUSTON INTERCONTINENTAL (IAH)

9.0

WASHINGTON DULLES (IAD)

7.0

DALLAS/FT. WORTH (DFW)

6.7

TOTAL PASSENGERS TO/FROM LATIN AMERICA & CARIBBEAN*

By U.S. Gateway (In Millions)

7.0

MIAMI (MIA) NEW YORK KENNEDY (JFK) ATLANTA HARTSFIELD (ATL) HOUSTON INTERCONTINENTAL (IAH)

15.1

3.8

FORT LAUDERDALE (FLL) NEWARK LIBERTY (EWR)

2.7 2.5 1.8

*2013, most current data available

22

In terms of Florida’s international trade sector, “...as goes MIA, so goes the state.”

Ken Roberts, President & CEO, WorldCity, via the Miami Herald

Photo: Joe Pries

AMERICA’S INTERNATIONAL FREIGHT LEADER International trade is a cornerstone of Miami-Dade County’s

MIA’s total air trade in 2013, the most current available data,

economy, and MIA underpins the sector with its extensive air

was valued at $68.5 billion, equivalent to 96% of Florida’s

service network, dominance in international stronghold markets

total air trade value. Each day, a diverse supply of raw goods

and firmly established trade infrastructure.

and finished products makes its way through MIA aboard 39 all-cargo carriers and in the bellies of passenger aircraft: fish,

The latest statistics speak for themselves: MIA continues to lead

produce and flowers from Latin America; pharmaceuticals and

the way as America’s number one airport for international

industrial equipment from Europe; and hi-tech commodities and

freight, outpacing major U.S. gateway airports on the west

telecommunications equipment from Asia. By way of example,

coast and in the northeast. On the global stage, MIA holds the

$2.75 billion worth of cellphone equipment moved through MIA

distinction of being a top-10 airport for freight in two categories,

in the first seven months of 2014 alone. Domestic freight is

ranking as the world’s ninth-busiest airport for both international

also a strong performer at MIA, contributing to the airport’s top-

freight and total freight, which combines international and

three U.S. ranking for total freight. Only Memphis and Louisville,

domestic goods.

dedicated world headquarters for FedEx and UPS, perform better in this category.

Rankings of Major U.S. Airports - International Freight* Rank 1

Airport Miami International (MIA)

Millions of U.S. Tons 1.85

2

Los Angeles International (LAX)

1.09

3

New York Kennedy (JFK)

1.07

4

Chicago O’Hare International (ORD)

0.92

5

Louisville International/UPS (SDF)

0.47

6 7

Atlanta Hartsfield International (ATL) Dallas/Ft. Worth International (DFW)

0.37 0.32

8

Memphis International/FedEx (MEM)

0.30

9

Newark Liberty International (EWR) San Francisco International (SFO)

0.24

10

0.24

Rankings of Major World Airports - International Freight* Rank 1

Airport Hong Kong International (HKG)

Millions of U.S. Tons 4.55

2

Dubai International (DXB)

2.68

3

Seoul Incheon International (ICN)

2.64

4

Shanghai Pudong International (PVG)

2.38

5

Frankfurt (FRA)

2.18

6 7

Tokyo Narita (NRT)

2.14 2.04

8 9

Paris Charles de Gaulle (CDG) Miami International (MIA)

1.85

10

Taipei Chiang Kai Shek International (TPE)

1.72

Singapore Changi (SIN)

2.02

*2013, most current data available

24

Photo: Joe Pries

2014 Performance In 2014, MIA handled 2.2 million tons of cargo (freight and mail), an

Caribbean, MIA handles an impressive 85% of all U.S. air imports

all-time record for the airport that equates to an average of 6,037

and 80% of all air exports from the Latin American/Caribbean region.

tons per day. As the world’s largest gateway to Latin America and the

MIA TOP TRADE PARTNERS $13,192

BRAZIL COLOMBIA

$7,192 $6,908

COSTA RICA PERU

$3,887 $3,829 $3,212 $2,480

SWITZERLAND CHILE ARGENTINA CHINA VENEZUELA SINGAPORE

$2,457 $1,893 $1,858

COLOMBIA

241 176

CHILE

By Total Value (Millions U.S. Dollars)

U.S. PERISHABLE IMPORTS BY AIR 719,803 U.S. Tons

125

PERU

111

BRAZIL

62

ECUADOR

JFK

11.3%

43

ARGENTINA COSTA RICA

38

VENEZUELA

33

GUATEMALA

19

DOMINICAN REPUBLIC

18

Others

MIA 71.6%

By Total Weight (Thousands U.S. Tons)

8.9%

LAX 8.2%

*Most current data available

U.S. FRUIT & VEGETABLE IMPORTS BY AIR 188,635 U.S. Tons

JFK

10.6%

MIA 77.4%

U.S. FLOWER IMPORTS BY AIR 229,402 U.S. Tons

U.S. FISH IMPORTS BY AIR 285,541 U.S. Tons

JFK

MIA 91.4%

17.6%

MIA 55.2%

Others 7.3%

LAX

4.7%

Others 14.9%

LAX

12.3%

LAX 4.1% JFK 2.5% Others 2.0% *All graphs reflect 2013 data, most current available

26

Photo: Dan Forer

ARTS AT THE AIRPORT MIA’s award-winning Fine Arts and Cultural Affairs Program reached new heights in 2014 with the expansion of its popular Musical Happenings program, five new rotating art installations and the launch of a new exhibition space for short documentary films and video artwork – all of which provided welcome entertainment and cultural awareness to millions of passengers at the global hub.

The Musical Happenings program, funded in part by a grant from the Knight Foundation Arts Challenge, surprised and entertained passengers with 34 impromptu performances by dancers, percussionists and musical groups. To reflect the cultural diversity of Miami and its visitors, the musical flavors ranged from Latin to African, Peruvian, Bahamian, Haitian and Brazilian. One of the program’s biggest highlights was a rousing Carnival-style samba dance and percussionist performance in Concourse D on the first day of World Cup play in Brazil on June 12.

MIA also added short films and video artwork to its repertoire in 2014 with the launch of WAYPOINT, a 110-inch video display in MIA’s South Terminal that features video art by established and emerging artists and documentary films about the artists creating their work.

Musical Happenings

Waypoint video display Opposite page: Peace & Love by Roberto Behar and Rosario Marquardt

28

Coral Morphologic

At the entrance to Concourse D near Gate D-31 in the North

photographing humpback and gray whales throughout Central

Terminal, Coral Morphologic took passengers underwater to

and South America.

the world of Miami’s coral reefs with 11 unedited, large-scale color prints by South Florida marine biologist Colin Foord and

MIA’s Central Terminal Gallery featured several exhibits in 2014,

collaborator Jared McKay from their “Flower Animal” collection.

capped off by artist Nina Surel’s Sisterhood, a modern-day take

The prints feature fluorescent corals, which are native to the

on the 19th Century Pre-Raphaelite Brotherhood movement.

warm Atlantic waters in and around Miami, the only mainland U.S.

Brotherhood art sought to revive Renaissance style with its intense

city to have coral reefs. Directly across from Coral Morphologic

color, meticulous attention to detail, complex compositions and

is Silver Springs, which transports passengers back to 1950s

sharp focus on nature. Surel’s new mixed media collection retains

Florida with a collection of 20 black-and-white underwater prints

those broad themes, but brings them boldly into the 21st Century

by photographer Bruce Mozert from Florida’s tourism marketing

with a clear focus on women, delving into female self-identity and

boom era. Silver Springs was presented in collaboration with

relationships between women – thus the Sisterhood name. Surel

photographer Gary Monroe, who selected the 20 prints that

is originally from Argentina and now makes her home – and her

capture those nostalgic times in all their whimsical glory.

art – in Miami.

Journey of Giants/Rutas de Gigantes, a partnership between MDAD and Panama-based non-profit organization Fundación Albatros Media, was a photo and video exhibition in MIA’s South Terminal that documented the migration of whales in the Pacific Ocean from as far away as Alaska and Hawaii to Latin American countries including Argentina, Colombia, Mexico, Panama and Peru. The exhibition’s mission was to foster awareness of the beauty of whales and the urgent need for their protection and conservation. On hand for the opening reception of Journey of Giants was Fundación Albatros Media Director Alejandro Balaguer, a renowned Latin American photojournalist and former correspondent for the Associated Press, who spent 12 years Nina Surel’s Sisterhood Opposite page: Lagoon by Jason Hackenwerth

30

North Terminal’s new international arrivals area

THE NEW MIA

Automated Passport Control Kiosks Automated passport control (APC) kiosks at MIA have cut wait times by 40 percent for U.S. citizens. APC technology allows travelers arriving at MIA from abroad to have their passports

North Terminal Completion

processed in less than two minutes via a self-service kiosk rather

The final phase of MIA’s North Terminal Development project

than waiting in line for a U.S. Customs and Border Protection

was completed in March 2014, marking the end of the airport’s

officer. After installing 30 kiosks in North Terminal and six kiosks

$6.5 billion capital improvement program – and the beginning

in the South Terminal, the Aviation Department will deploy

of a new era at the Gateway of the Americas. The New MIA now

another 36 kiosks between the two federal inspection areas in

offers passengers a facility that serves as the Latin American

early 2015.

and Caribbean hub for American Airlines, with more than 340 daily flights in 2014 – a new all-time high. Phase III of the North

The self-service kiosks are also available to legal permanent U.S.

Terminal’s state-of-the-art baggage handling system, completed

residents and travelers from the 38 countries participating in

last March, provides fully automated luggage screening and

the U.S. Department of State’s Visa Waiver Program. Of the 38

delivery between more than 330 ticket counters, 50 passenger

participating countries, MIA offers direct service to 10: Belgium;

gates and 17 baggage claim carousels, at a maximum rate of

Chile; France; Germany; Italy; the Netherlands; Portugal; Spain;

6,400 bags per hour across 12 miles of conveyor belts. Phase III

Switzerland; and the United Kingdom. Coming in 2015: CBP’s

completion also allows international passengers at Concourse

mobile APC app, which allows passengers to easily scan their

D to claim their bags and immediately check them in for their

passport information from their smartphone.

connecting flight via dedicated ticket counters linked to the new baggage system.

31

Automated Passport Control Kiosks

Central Boulevard digital signage

MIA Hotel Lobby

Miami Central Station

MIA Hotel The lobby of MIA’s 259-room hotel got a total makeover in 2014

system, passengers will be able to board Tri-Rail for quick service

with an expanded, modernized check-in area and full-service

to and from Miami-Dade, Broward and Palm Beach counties.

lounge and sushi bar. A new 70-inch flat screen TV, installed in

With Metrorail, Metrobus and car rental services already under

time for the World Cup last June, was a big hit with sports fans

one roof at the MIC, Miami Central Station will add another low-

during long layovers.

cost ground transportation option for MIA travelers. Coming in 2016 to Central Station is Amtrak service to cities up and down

Central Boulevard MIA’s Central Boulevard project has reduced congestion and

the East Coast and beyond.

improved the airport’s main entrance and exit by adding newly

MIA Mobile App

reconfigured roadways, dedicated service roads for commercial

MIA launched its official mobile app in November, allowing

vehicles, landscaping and digital way-finding signage. Funded by

travelers to easily access the latest information and updates

the Miami-Dade Expressway Authority and the Florida Department

about flights, parking, shops, restaurants and services. The new

of Transportation, the Central Boulevard project has modernized

app, available in English and Spanish on iPhone and Android

and beautified MIA’s front door.

devices, is another example of how the global gateway is leveraging technology to improve the customer experience.

Miami Central Station Miami Central Station, the final phase of the Miami Intermodal Center (MIC), is nearing another major milestone with the facility’s Tri-Rail station scheduled to open in early 2015. After a short two-minute ride from the airport via the MIA Mover light-rail

32

AIRLINE PARTNERS MIA is served by 79 Scheduled Carriers and 21 Charter Carriers 11 U.S. SCHEDULED PASSENGER/CARGO CARRIERS INCLUDING COMMUTERS

42 FOREIGN SCHEDULED PASSENGER/CARGO CARRIERS

7 U.S. PASSENGER/CARGO CHARTER CARRIERS

AMERICAN AIRLINES

AEROFLOT

MIAMI AIR INTERNATIONAL

AMERICAN EAGLE

AEROLINEAS ARGENTINAS

ORANGE AIR

DELTA AIR LINES

AEROMEXICO

SWIFT AIR

EXECAIR

AIR BERLIN

VISION AIRLINES

FRONTIER AIRLINES

AIR CANADA

WORLD ATLANTIC AIRLINES

IBC AIRWAYS

AIR EUROPA

XTRA AIRWAYS

SHUTTLE AMERICA (United Express)

AIR FRANCE

SKYWEST (United Airlines)

ALITALIA

SUN COUNTRY (Seasonal)

ARKEFLY

12 U.S. ALL-CARGO CHARTER CARRIERS

UNITED AIRLINES

AVIANCA

AIR TRANSPORT INTERNATIONAL

US AIRWAYS

AVIOR

AMERISTAR

BAHAMASAIR

12 U.S. SCHEDULED ALL-CARGO CARRIERS

FLORIDA AIR CARGO

BOLIVIANA DE AVIACIÓN

FLORIDA WEST INT’L AIRWAYS

BRITISH AIRWAYS

IFL GROUP

ABX AIR

CARIBBEAN AIRLINES

KALITTA AIR

AMERIFLIGHT

CAYMAN AIRWAYS

MARTINAIRE AVIATION

AMERIJET

COPA

MIAMI AIR LEASE

ATLAS AIR

FINNAIR (Seasonal)

PRAMS AIR

CENTURION AIR CARGO

GOL

SKY WAY ENTERPRISES

DHL EXPRESS

IBERIA

SOUTHERN AIR

DYNAMIC AIRWAYS

INSEL AIR ARUBA

SUNRISE AIRLINES, INC (Million Express)

FEDEX EXPRESS

INSEL AIR INTERNATIONAL

MOUNTAIN AIR CARGO (FedEx Feeder)

INTERJET

SKYLEASE (TRADEWINDS AIRLINES)

JETAIRFLY

UNITED PARCEL SERVICE (UPS)

LAN

1 FOREIGN PASSENGER/CARGO CHARTER CARRIER

WESTERN GLOBAL AIRLINES

LAN ARGENTINA

TAME

FALCON AIR EXPRESS

LAN COLOMBIA

14 FOREIGN SCHEDULED ALL-CARGO CARRIERS

LAN ECUADOR

ABSA

LUFTHANSA

ASIANA AIRLINES

QATAR AIRWAYS

CARGOLUX AIRLINES INT’L

SANTA BARBARA AIRLINES

CATHAY PACIFIC AIRWAYS

SURINAM AIRWAYS

CHINA AIRLINES

SWISS INT’L AIR LINES

DHL AEROEXPRESO

TACA

ESTAFETA

TACA PERU

KLM/MARTINAIR CARGO

TAM

KOREAN AIR

TAP AIR PORTUGAL

LAN CARGO

TRANSAERO AIRLINES

LANCO

VIRGIN ATLANTIC

MAS AIR

WESTJET (Seasonal)

TAMPA CARGO

XL AIRWAYS (Seasonal)

TRANSPORTES AEREOS BOLIVIANOS

LAN PERU

1 FOREIGN ALL-CARGO CHARTER CARRIER AVIALEASING

34

GENERAL AVIATION AIRPORTS

Orion Jet Center FBO at Miami-Opa locka Executive Airport

Miami-Opa locka Executive Airport Centrally located within a short drive of downtown Miami, Brickell,

These investments are part of a long-term program that calls

Miami Beach and popular destinations in northern Miami-Dade

for more than $475 million in private investment at OPF. At the

County, Miami-Opa locka Executive Airport (OPF) is the general

same time, MDAD is investing $4 million in runway and taxiway

aviation (GA) airport closest to MIA and serves as a private jet

improvements to meet the increasing demand.

reliever for the gateway hub.

Miami Executive Airport

Home to three full-service fixed-base operator (FBO) facilities

Miami Executive Airport, known as Kendall-Tamiami Executive

for private jet service, a U.S. Customs and Border Protection

Airport until 2014, had more than 260,000 operations in 2014

office, the busiest Coast Guard Air/Sea Rescue station in the

for its fourth consecutive year of growth. Traffic at the GA airport

United States, and Miami-Dade Police and Fire Rescue helicopter

has skyrocketed by 52% since its runway was extended in 2011

operations, OPF offers a wide range of GA services for both

to provide greater take-off length for the latest private jets. As a

private and public sector users.

reliever airport for MIA, its location in south Miami-Dade provides fast and easy access to the Florida Turnpike, Ocean Reef and

In 2014, year-over-year aircraft operations at OPF grew by 21.6%

the Florida Keys. The airport offers full-service FBO facilities

to 145,389 operations, a sharp increase over the 3.8% growth

serving the expanding corporate and business interests of

rate for the same time period last year. In fact, approximately

South Florida, and is also home to numerous local and federal

1,000 private jets flew into the airport during Art Basel week

government tenants.

2014. The uptick in traffic is part of a larger growth trend at Opa locka, where the number of private jets based at the airport has nearly tripled since 2004. OPF also supports 5,460 jobs and generates more than $570 million in business revenue to MiamiDade County.

OPF’s growth closely parallels the influx of tens of millions of private investment dollars at the airport. Since being awarded lease agreements between 1998 and 2007, five developers have invested more than $168 million to develop new facilities at the airport, including high-end private jet terminals, aircraft hangars, upgraded ramp areas and a gasoline station.

Landmark Aviation FBO at Miami Executive Airport

35

Miami Homestead General Aviation Airport

Like Miami-Opa locka Executive Airport, Miami Executive

Services offered at Miami Homestead General include

Airport has experienced robust real estate development over

aircraft maintenance, fueling, aerial tours, aircraft tie-down and

the last 10 years, with six private developers investing a total of

storage, car rentals and T-Hangars.

$30 million in new properties on 75 acres.

Miami Homestead General Aviation Airport

Dade-Collier Training and Transition Airport Located midway between Miami and Naples, the Dade-Collier

Miami-Dade County’s southernmost GA airport is adjacent to

Training and Transition Airport (TNT) serves as a precision-

Everglades National Park and only 25 minutes from the waters

instrument landing and training facility in South Florida for

of Biscayne National Park. Miami Homestead General provides a

commercial pilots, student pilots, and a small number of military

convenient link to all of the Florida Keys and is a short 30-minute

touch-and-goes. With a 10,500-foot runway and 75-foot-wide

drive from Key Largo and the Ocean Reef Club, famous for its

taxiways, TNT is equipped to handle a wide range of aircraft

world-class sport fishing and incredible coral reefs. It is also the

from single-engine props to Boeing 747 series commercial jets. While

last refueling stop before the Florida Keys and points further south.

no aircraft are based at the airport, current annual service volume is roughly 175,500 operations. Landing is on a Prior Permission

With approximately 80,000 operations in 2014, Miami Homestead

Required basis for all aircraft with user fees or for aircraft greater

General Aviation Airport has typically served flight training and

than 12,500 pounds.

sport/recreational aviation needs. That trend is shifting to increased corporate charter activity because of population

Constructed in the early 1970s, TNT was originally envisioned

growth in southern Miami-Dade County and popular events like

as the Everglades Jetport, a six-runway facility for commercial

Homestead Speedway’s NASCAR, Indy Racing League and GTO

supersonic jets. After building the first runway, further

auto racing.

development of the property was halted in the late 1970s. The 24,960-acre airport has approximately 900 acres of developed

With its two paved and lighted runways – 3,000 and 2,000 feet

and operational land. The remaining area is managed and

in length – and one 2,400-foot ultralight turf runway, the airport

operated by the Florida Game and Freshwater Fish Commission.

serves all aspects of the general aviation community. Activities include charter flights, flight training, helicopter operations, glider soaring, aircraft aerobatics, sport recreational activities (including experimental aircraft and powered parachutes), agriculture applicator aircraft, parachuting and ultralight activities.

36

MIA’s future Central Terminal concept

ON THE HORIZON With MIA’s $6.5 billion capital improvement program completed

Concourse E-Satellite People Mover Replacement

in 2014 and 95% of airport passengers now using the new

Replacement work for the Concourse E-Satellite automated people

North and South Terminal facilities, the Aviation Department

mover system, constructed in the 1970s, began at the end of 2014.

has focused its attention on modernizing remaining areas of the

The dual-track system, which connects the Concourse E building

airport and addressing other critical infrastructure needs.

to the free-standing Concourse E-Satellite facility, is scheduled to

Central Terminal Redevelopment

begin operations in early 2016.

Redevelopment of MIA’s Central Terminal, which was previously

Airport Operations Center

deferred after the post-9/11 economic downturn, is now projected

Development of a world-class Airport Operations Center (AOC),

to begin after 2020. Currently, Central Terminal is comprised of

scheduled for completion by 2017, will provide staff with an

Concourses E, E-Satellite, F and G, for a total of 49 aircraft gates.

easily accessible, consolidated location to monitor and coordinate

Under the planned redevelopment, Concourse E and E Satellite

all MIA operations and communications, in addition to serving as

will be combined into one, as will Concourses F and G. This new

the primary Command and Control Center for contingency, crisis

configuration will have up to 50 gates.

and emergency operations.

The future terminal will offer significant gate flexibility to

The AOC will initially consolidate MIA’s current Operations Control

meet MIA’s operational needs. Dual parallel taxi lanes between

Room and Landside and Security operations under one roof, which

the new concourses will allow unrestricted aircraft movements

will better facilitate information sharing and analysis to effectively

to and from the new gates and maximize gate utilization. The

manage daily operations and mitigate incidents. It will eliminate

new gate design will accommodate operations by both narrow-

redundant functions and integrate all technologies that are

body aircraft and jumbo jets, with three gates capable of serving

currently available but not being used due to space or infrastructure

the A380-800 – the world’s largest passenger jet. A new federal

limitations. This state-of-the-art center will ultimately enable airport

inspection services facility, as well as post-security connectors

staff to monitor critical radio frequencies, security cameras, facility

between concourses, is also included in the design. The Central

alarms, warning devices and license plate recognition technology,

Terminal redevelopment plan calls for older sections of the facility

among others.

to be replaced in a total of 13 phases.

Airfield Expansion Expanding MIA’s airfield to accommodate projected growth is

During crisis operations, the AOC will host representatives from designated airport divisions - as well as local and federal partners - as needed.

another major project on the horizon. MIA’s strong air traffic is expected to surpass 46 million annual passengers and 442,000

ID Badging Center

annual takeoffs and landings in 2025 – nearing the airfield’s

By the first quarter of 2016, MIA’s critical Credentialing

maximum capacity sooner than previously projected. Additionally,

Operations unit will be moved from its current satellite location

MIA’s surge in new long-haul international routes that require

to a centralized workspace in the main terminal. Along with

longer layover times has created a need to double MIA’s off-

issuing IDs to some 37,000 airport employees, the new badging

gate aircraft parking areas, known as hardstands. To achieve

center will offer computer-based security training and behavior

this expansion, an airport land parcel previously considered for

detection courses. The new workspace will also consolidate

public-private development was instead designated in 2014 for

Airside Operations’ driver’s training courses and customer

the construction of 13 new hardstands. Each new hardstand will

service training under one roof.

enable at least one additional international flight per day at MIA. With each international daily flight generating $300 million to the County, re-purposing airport land for hardstands will generate greater business revenue from airline fees and concession revenues than a public-private development project, and the same number of new jobs as well.

38

AWARDS & ACCOLADES Air Line Pilots Association International

Minority Chamber of Commerce

2013-2014 Airport of the Year

2014 Airport of the Year

U.S. Department of Transportation

Government Finance Officers Association of the U.S. and Canada

Top 5 U.S. Airport for new small business contracts

Distinguished Budget Presentation Award

Skytrax 2014 World Airport Awards

Certificate of Achievement for Excellence in Financial Reporting

MIA named among world’s best airports serving

International Organization for Standardization

40-50 million passengers

ISO 14001 Certification for Environmental Management Systems

Mashable.com Top 3 U.S. Airport for Twitter customer service experience

MIA BY THE NUMBERS

40.9

MIA’s ranking among U.S. airports for international freight and total air carriers

MIA’s 2014 passenger total measured in millions

Number of direct and indirect jobs supported by MIA

278,081

37.5

Percentage of Miami visitors who arrive by air

MIA’s ranking among U.S. airports for international passengers

1

70

2

Percentage of international passengers to FL who travel through MIA

MIA’s economic impact measured in billions of dollars

Airlines serving MIA

96

33.5

100

Number of direct jobs at MIA measured in thousands

LEADERSHIP TEAM EMILIO T. GONZÁLEZ, Director Emilio T. González, Ph.D., is

international company specializing in IT solutions. Dr. González has

the Director of the Miami-Dade

spent most of his career involved in foreign affairs and international

Aviation Department. He directs

security policy issues. He served as Director of the U.S. Citizenship

operations at Miami International

and Immigration Services, an Under Secretary position within the

Airport and four general aviation

Department of Homeland Security in Washington, D.C. Prior to

airports in the Miami area. MIA

his appointments at the Department of Homeland Security, he

handles more than 40 million

served as Senior Managing Director for Global and Government

passengers and two million tons of cargo annually, and is among

Affairs at a major Miami law firm. Additionally, he was Director for

the nation’s busiest international passenger and cargo airports.

Western Hemisphere Affairs at the National Security Council at the

Dr. González has overseen the completion of one of the largest

White House. He also completed a distinguished 26-year career

airport expansion programs in the U.S., a $6.5-billion capital

in the U.S. Army, retiring with the rank of Colonel. A graduate of the

improvement program that has added new terminals, roadways

University of South Florida with a B.A. in International Studies, Dr.

and other infrastructure to MIA and the County’s GA airports.

González also earned M.A. degrees in Latin American Studies from Tulane University and in Strategic Studies and National Security

Prior to joining Miami-Dade County, Dr. González was President

Affairs from the U.S. Naval War College. He was awarded a Ph.D.

and CEO of an international and government affairs consulting

in International Relations from the University of Miami and is a

firm. Previously, he served as President and CEO of Indra USA, the

member of the Council on Foreign Relations.

United States subsidiary of Spain’s Indra Sistemas, S.A., a leading

KEN PYATT, Deputy Director Ken Pyatt is Deputy Director

Mr. Pyatt’s common sense and customer-centric management

of the Miami-Dade Aviation

style has earned him an industry-wide reputation for management

D e p ar t m e n t , ove r s e e ing a

excellence. Prior to joining MDAD, Mr. Pyatt spent more than 35

workforce of more than 1,000

years in airline operations encompassing ramp and terminal

employees and all aspects of

operations at several large airports including New York’s John F.

Landside, Airside and Terminal

Kennedy International Airport, LaGuardia Airport, Chicago O’Hare

airpor t operations, including

International Airport and MIA.

Public Safety & Security, Facilities Management, Facilities Development, and Administration. Additionally, he oversees

Mr. Pyatt holds a Bachelor of Arts degree from Queens College

the Department’s Business Retention & Development Division,

in New York.

which is responsible for all commercial operations, marketing and real estate management for Miami International Airport and the County’s four general aviation airports.

40

JOSEPH NAPOLI, Chief of Staff and Senior Policy Advisor In February 2014, Joseph Napoli

Hamilton, a leading national strategy and technology consulting

was named Chief of Staff and Senior

firm. Previously, he completed a distinguished career in the U.S.

Policy Advisor for the Miami-Dade

Army, achieving the rank of Colonel during his nearly 30 years of

Aviation Department, responsible

service. During his time in the military, Mr. Napoli held numerous

for assisting the Aviation Director

top-level management positions with a focus on Latin America,

with all administrative, financial

including: Operations Manager of the U.S. Embassy/Military

and operational activities. Mr.

Group in Caracas, Venezuela; Military Group Commander/

Napoli also manages long-term special projects for the Director

Senior Defense Official at the U.S. Embassy in Buenos Aires,

and helps shape Departmental policies. His responsibilities

Argentina; Chief of Staff/Deputy Director Strategic Effects of the

include direct oversight of MDAD’s Communications, Fine

Multinational Force in Iraq; and Senior Executive Advisor at the

Arts and Cultural Affairs, Governmental Affairs, Professional

U.S. Southern Command in Miami.

Compliance, and Protocol and International Affairs divisions. Mr. Napoli brings an impressive depth of senior leadership experience

Mr. Napoli earned his undergraduate degree in Engineering

and organizational management knowledge to the post.

at the U.S. Military Academy at West Point and holds Master Degrees in National Security Studies from the U.S. Army War

Before joining MDAD, he held the position of Senior Associate

College and International Relations from Columbia University.

and South Florida Lead at the Miami office of Booz Allen

ANNE SYRCLE LEE, Chief Financial Officer Anne Syrcle Lee is Chief Financial

management for MDAD. Financial management includes

Officer

(CFO) for the Miami-

directing and supervising financial operations, monitoring the

Dade Aviation Department. Ms.

financial results of the Aviation Department, and developing the

Lee manages and oversees

Department’s annual operating and capital budgets. Ms. Lee

five

Strategy

provides strategic assistance to MDAD’s executive management

divisions: Accounting; Capital

team in establishing long-range goals, strategies, plans and

Finance; Financial Planning

policies. She also serves as the Department’s liaison to Miami-

and Per formance Analysis; Grants Management; and

Dade County’s Finance Department and Office of Strategic

Strategic Planning. These divisions perform regular monitoring

Business Management.

Finance

and

of financial performance and review of financial, economic and airline industry data in order to recommend airline rates

She received an Artis Baccalorum (A.B.) magna cum laude from

and charges as well as rent and fee structures. As CFO, she is

the University of Miami with general honors. After completing

responsible for planning and directing the financial and budgetary

post-graduate work in Accounting at Florida International University, she became a certified public accountant.

41

HIRAM L. BARROSO, Senior Executive Assistant and Deputy Chief of Staff Hiram L. Barroso is the Senior

Prior to joining MDAD, Mr. Barroso served as Chief of Staff

Executive Assistant to the Aviation

to County Commissioner Rebeca Sosa, as Director of

Director as well as Deputy Chief

Immigration Constituent Services for U.S. Senator Marco

of Staff, overseeing the day-

Rubio, and as Deputy Director of Constituent Services for U.S.

to-day operations of the Office

Senators Mel Martinez and George LeMieux. Mr. Barroso has

of the Director. Mr. Barroso

experience in the healthcare field, having held management

provides advice to the Director on

and operational positions with HCA Healthcare and Tenet

management issues, assists him in developing internal policies,

Healthcare. In addition to his duties at MDAD, he administers

and coordinates special projects. He acts as liaison between the

and teaches adult learning classes at Miami Senior High School.

Director’s Office and Miami-Dade Aviation Department staff, the Mayor’s Office, the Board of County Commissioners and other

Mr. Barroso holds an undergraduate degree in political science

relevant agencies.

from Florida International University and earned a Master of Business degree in Business Administration from Barry University in Miami, Florida.

CARLOS E. JOSE, Assistant Director for Facilities Management Carlos E. Jose is the Assistant

Mr. Jose’s division provides utilities, public works and cargo

Aviation Director, responsible

area support to MIA and the County’s four general aviation

for the Facilities Management

airports; responds to emergencies and critical issues that

Division. This division is the

require engineering expertise; and is responsible for all in-house

Department’s largest and most

architecture and interior design projects.

diverse division within the Aviation Department, comprised

Mr. Jose earned a Bachelor of Science degree in Management

of 423 employees grouped into Facilities Management, Facilities

Information Systems in 1992 from Barry University in Miami,

Maintenance, Terminal Maintenance, and General Aviation

Florida, and a Master of Business degree from the University of

Airports Maintenance.

Miami in 2000.

42

LAUREN STOVER, Assistant Director for Security and Public Safety Lauren Stover is the Assistant

(DHS) Transportation Security Administration (TSA) from MIA, where

Aviation Director for Security

she was Associate Director for Public Affairs for nearly a decade.

and Public Safety for MIA and

DHS tasked Ms. Stover with building and coordinating the TSA’s

the County’s general aviation

first comprehensive public affairs operation for the southeastern

airports and the first woman

United States, naming her chief media spokesperson for more

in the Department’s history to

than 60 airports. In 2003, she received the TSA’s Gold Medal

direct day-to-day Security, Police

Award for her performance, and in 2004 she received a Unified

and Fire Rescue operations. She was recognized by U.S. Attorney

Best Practices Award from U.S. Customs and Border Protection. In

Wilfredo F. Ferrer of the Southern District of Florida with the

2004, Ms. Stover was promoted to Eastern Field Director for TSA’s

Outstanding Law Enforcement Officer of the Year Award for 2010–

Office of Strategic Communications, overseeing security-related

2011, a distinction never before given to MIA’s Security Director.

public outreach programs for more than 200 airports in 20 states.

Ms. Stover, a 31-year veteran of Miami-Dade County government,

Ms. Stover holds a Bachelor of Science degree in Journalism and

was recruited in 2003 by the Department of Homeland Security’s

Communications from the University of Florida.

GREGORY C. OWENS, Assistant Director for Business Retention and Development Gregory C. Owens is Assistant

to his public service, last serving as Regional Vice President for

Director of Business Retention

Community Reinvestment Lending, South Florida Region, of what

and Development for the Miami-

was then called First Union National Bank. During his career, Mr.

Dade Aviation Depar tment,

Owens has received numerous awards and honors. Most notably,

overseeing the Commercial

he was appointed by the Clinton Administration as a member of

Operations, Hospitality, Marketing

the White House Conference on Small Business; received the

and Real Estate Management

Minority Business Development Agency’s Regional Award for

divisions for Miami International Airport and the County’s four

“Empowering Businesses”; and testified before the U.S. House

General Aviation Airports. Mr. Owens previously served as

of Representatives Subcommittee on Economic Growth and

Division Director for Real Estate Management, and coordinator

Credit and before the Florida House of Representatives on the

of the $1.3 billion Miami Intermodal Center Development and

formation of a Committee on Banking and Urban Affairs.

the North Terminal Development Program.

Mr. Owens earned a Bachelor of Science degree from Alabama Before joining MDAD, Mr. Owens was Director of Miami-Dade

A&M University and completed Executive Education studies at

County’s Department of Business and Economic Development.

Harvard University’s Kennedy School of Government.

Mr. Owens brought 13 years of commercial banking experience

43

DAN AGOSTINO, Assistant Director for Operations Dan Agostino joined the Miami-

to manage the airport’s international passenger arrivals process,

D a d e Av i a t i o n D e p a r t m e n t

eight security checkpoints, and two federal inspection facilities,

in February 2014 as Assistant

which welcome the second-largest number of arriving international

Director for Operations. Mr.

passengers in the U.S.

Agostino is responsible for overseeing the Terminal, Landside

With more than 25 years of airline industry experience, Mr.

and Airside Operations divisions

Agostino has held private-sector leadership positions at both MIA

at Miami International Airport and the County’s four general aviation

and New York’s John F. Kennedy International Airport in the areas

airports – a total workforce of more than 350 MDAD employees. His

of airport operations, cargo sales and cargo operations. Prior to

area of responsibility includes more than 3,000 acres of land, a four-

joining MDAD, Mr. Agostino served as MIA Director of Tower/Ramp

runway airfield and seven million square feet of terminal.

Operations for American Airlines.

Mr. Agostino also works closely with U.S. Customs and Border

Raised in Lynbrook, N.Y., Mr. Agostino earned a Bachelor of Science

Protection (CBP) and the Transportation Security Administration (TSA)

degree from Hofstra University in Uniondale, N.Y.

BARBARA JIMENEZ, Assistant Director for Administration Barbara Jimenez serves as

joined the organization as an Administrative Officer. Since

Assistant Director for

then, she has taken on positions of growing responsibility,

Administration

is

applying her knowledge of finance, personnel management

responsible for managing the

and budgeting to roles including Senior Assistant to the

Department’s Administration,

Aviation Director and Capital Finance Division Director.

Human

Resources,

and

Contracts

Administration, Information

Prior to joining MDAD, Ms. Jimenez served the Miami-Dade

Systems, Minority Affairs, and Commodities Management

Water and Sewer Department both as an Administrative Officer

divisions. Each of these divisions performs activities that are

and as the agency’s Public Information Officer.

vital to the daily operations of Miami International Airport, including administration of the Department’s personnel

Ms. Jimenez holds a Bachelor of Business Administration in

and support services functions; provision of technology and

Finance and International Business from Florida International

telecommunications resources to a diverse user base; and

University (FIU) and subsequently earned a Master of Business

coordination of the Department’s procurement activities. Ms.

Administration from FIU. Additionally, Ms. Jimenez earned a

Jimenez has been an MDAD employee since 2000, when she

Certificate in Public Management from FIU and completed the university’s Academy for Strategic Management.

44

PEDRO HERNÁNDEZ, P.E. Acting Assistant Director for Facilities Development Pedro Hernández, P.E., is

In addition to those responsibilities, Mr. Hernández has

Acting Assistant Director for

successfully overseen a $500 million capital improvement

Facilities Development at MDAD

program focused on mitigating MIA’s environmental impact.

and oversees a team of 35

The program included planning, design and completion of

engineers, project managers and

storm water drainage systems, sewerage, environmental

other professionals across six

restoration, asbestos abatement and water distribution

engineering, construction and

systems. Under Mr. Hernández’s leadership, MIA obtained

technical support sections. Primary responsibilities include the

ISO 14001 Certification for Environmental Management

planning, engineering and construction of new facilities including

Systems that cover critical aspects of airport operations.

maintenance of the runways, taxiways, apron pavements at MIA and the County’s four general aviation airports. Additionally,

Mr. Hernández earned a Bachelor of Science degree in

Mr. Hernández directs the engineering and operation of

Engineering at the University of Miami and is a registered

MIA’s aircraft fuel supply system, which delivers 2.6 million

Professional Engineer in the State of Florida. Additionally, he

gallons of fuel each day to aircraft operating at the airport.

has completed post-graduate studies focused on groundwater pollution and hydrology at Florida International University and Princeton University.

MILTON COLLINS, Associate Director for Minority Affairs Milton L. Collins serves as

available through Disadvantaged Business Enterprise, Community

Associate Director of MDAD’s

Business Enterprise, Community Small Business Enterprise,

Minority Affairs Division. He is

Local Developing Business and Small Business Enterprise

responsible for ensuring that

programs. He is also charged with monitoring compliance of

women- and minority-owned local

minority programs between prime and sub-prime contractors.

small businesses are provided every opportunity to participate

Mr. Collins holds a Bachelor of Science degree in Political

in contracting opportunities with the Miami-Dade Aviation

Science and Public Management from Florida A&M University

Department. Mr. Collins is also responsible for increasing public

in Tallahassee, Florida, and a Master of Science degree in

awareness of minority participation opportunities at MIA that are

Management from St. Thomas University in Miami.

45

TONY QUINTERO, Associate Director for Governmental Affairs To ny Q u i n te ro , a 3 2 - ye a r

develops and promotes the Aviation Department’s federal and

veteran of MDAD, serves as

state legislative and regulatory goals and objectives, working

Associate Aviation Director for

closely with elected officials, federal and state agencies, airport

Governmental Affairs, where

associations, consultants and the business community to

he is responsible for directing

protect and promote MDAD’s interests.

the Department’s legislative and regulatory affairs at the

Mr. Quintero graduated magna cum laude with a Bachelor’s

local, state and federal levels. At the local level, he serves as

degree in Public Administration from Barry University. He is

the liaison with the Miami-Dade County Mayor’s Office and the

active in various professional associations, including Airports

Board of County Commissioners and is responsible for obtaining

Council International and the Florida Airports Council.

Board approval of Aviation Department contracts, leases and other legislative and fiscal proposals. Mr. Quintero also

Photo: Joe Pries

Photo: Joe Pries

20 ANNUAL REPORT 14 MIAMI-DADE AVIATION DEPARTMENT

eBoyMIA Pixorama MIAMI-DADE COUNTY

Carlos A. Giménez Mayor

BOARD OF COUNTY COMMISSIONERS Barbara J. Jordan

Xavier L. Suarez

Jean Monestime

Daniella Levine Cava

Audrey M. Edmonson

Dennis C. Moss

Harvey Ruvin

Sally A. Heyman

Senator Javier D. Souto

Robert A. Cuevas, Jr.

Bruno A. Barreiro

Juan C. Zapata

Emilio T. González

Rebeca Sosa

José “Pepe” Díaz

District 1 District 2 District 3

Jean Monestime Chairman

Esteban Bovo, Jr. Vice Chairman

District 4

District 5

District 6

District 7

Esteban Bovo, Jr. District 13

District 8

District 9

District 10 District 11

Clerk of Courts

County Attorney

District 12

Miami-Dade County provides equal access and equal opportunity in employment­and services and does not discriminate on the basis of disability­.

“It is the policy of Miami-Dade County to comply with all of the requirements of the Americans with Disabilities Act.”

MIAMI-DADE AVIATION DEPARTMENT — MARKETING DIVISION T 305.876.7862 • F 305.876.7398 • marketing@miami-airport.com www.miami-airport.com

Aviation Director