Issuu

10 PatioMaster

expands Dealer Network to support installer growth

48 Designing

machines around needs

106 Celebrating

two years of Access Marketing

The name homeowners look for.

FENSA is the name millions of homeowners associate with compliant replacement window and door installations. Put one of the industry’s best-known names behind your business.

Become a FENSA Approved Installer. Call the installer team on 020 7645 3700 or visit the FENSA website and select ‘BECOME FENSA APPROVED’

www.fensa.org.uk FENSA is part of the GGF Group

Working across the industry to support compliance, competence, consumer confidence and better standards.

CONTENTS

W INDOWNEWS THE LATEST INDUSTRY NEWS

TRADE NEWS 4 VIEWPOINT 42 PEOPLE 58 VERTICAL SLIDERS & HERITAGE CONSERVATION 66 HARDWARE, SAFETY & SECURITY

PRODUCT NEWS 84 MACHINERY 96 ON SITE 100 MARKETING & INTERNET

106

AWARDS 112 EVENTS 114 EXHIBITIONS 115 CHARITY 118

You can now receive your industry news in a range of formats: Newscast, Website, Social Media, and a magazine. So whatever your preference is for catching up with the latest innovations and news in the industry, there is a Window News format to suit everyone. We aim to keep readers up-to-date with the latest industry news, trends, technical innovations and suppliers. Our web format means that we can be in the right place at the right time – wherever that may be.

Publisher Gerald Batt Tel: 01255 850245 E-mail: gerald@windownews.co.uk Editorial E-mail: edit@windownews.co.uk

The contents of Window News are provided for general use only and do not constitute general advice and should not be relied upon.

Production E-mail: production@windownews.co.uk

Views/opinions, replies and specific advice expressed by external persons are not necessarily those of Window News and are not subscribed to by Window News. To see the full terms and conditions please visit: http://www.windownews.co.uk/window-news-disclaimer/ Privacy Policy: http://www.windownews.co.uk/window-news-privacy-policy/

www.windownews.co.uk

Cover picture: The comeback of character: how windows are helping homeowners blend heritage with modern performance, read more on page 70 WINDOW NEWS | OCTOBER 2026 3

TRADE NEWS

Keystone Market

Research launches

Keystone Signal:

powerful new online platform turns consumer data into clear direction Keystone Market Research has launched Keystone Signal, a new online software platform designed to transform the company’s comprehensive fenestration consumer research from static reports into actionable intelligence – helping installers apply targeted end-customer data directly at the point of sale and throughout the supply chain for product and marketing development.

insight easier to access, explore and apply to real-world business decisions, says the company.

Developed from Keystone Market Research’s extensive programme of consumer research, Keystone Signal brings together more than 22,000 consumer data points into one database, making detailed

Keystone Signal Sales has been developed to help installers better understand homeowners and guide them through product and style choices during the sales conversation.

4 WINDOW NEWS | OCTOBER 2026

The platform launches with two distinct applications: Keystone Signal Sales, an intuitive sales aid designed for installers and salespeople, and Keystone Signal Intelligence, a powerful data interrogation platform for product developers, manufacturers, suppliers and marketing teams.

Keystone’s latest consumer research found that just 7% of homeowners said that, when window or door salespeople visited their home, they addressed what mattered most to them and recommended styles that suited their taste very well. In the same survey, 91% of homeowners said that if two installation companies offered similar products, they would choose the company that better demonstrated an understanding of their needs and style, and 60% said they would still choose that company if it was more expensive. For installers, this creates a significant opportunity. Keystone Signal Sales uses insight from thousands of homeowners to help guide the conversation – supporting installers as they work with customers to identify preferences, narrow down choices and arrive at a specification that reflects what matters to that individual homeowner. This is particularly relevant to one of the frustrations repeatedly highlighted in Keystone’s installer research: homeowners often don’t

TRADE NEWS know exactly what they want, change their minds throughout the process and increasingly look to installers to support their decisionmaking. Rather than relying solely on instinct or presenting homeowners with an overwhelming range of choices, Keystone Signal Sales provides a simple, guided way to use consumer insight at the point of sale, supporting installers to build trust, increase sales and profitability. The second application, Keystone Signal Intelligence, takes Keystone’s consumer research beyond the traditional report. Rather than providing customers with a static document to read through, the platform allows users to explore and tailor the data to their own business applications. Users can analyse consumer preferences across a range of demographics, including age, gender, location, property type, property age, tenure and life stage. The data can then be broken down across product categories including windows, doors, glazing and extension roof styles, helping businesses understand the end-customer, identify growing opportunities, gaps in the market and changing priorities, for more targeted product and marketing development. Charlotte Hawkes, director at Keystone Market Research, said: “For data to be useful, it needs to be applied as easily as possible. Keystone Signal moves consumer data from static reports into a game-changing service that can be used both at the point of sale and at the point of product and marketing development – and tailored specifically to each company’s needs.” “Early on in our research, I could see the potential for this data to be used by installers in the home.

As we saw the statistics around homeowners not receiving the support they needed, it became even more apparent how much of an impact this could have if we could make the insight userfriendly and enable it to be tailored at the time of the conversation.” “Our installer research reinforced that opportunity. Time and time again, installers told us that one of the frustrations in the industry today is that homeowners don’t always know what they want, change their minds repeatedly and look to the installer to guide their decision-making. Keystone Signal Sales helps address this by leading the installer and homeowner through the choices that thousands of similar homeowners have made, leading to a confident specification seamlessly.” “At the same time, through our Intelligence model, we’re putting all the data directly into users’ hands. Instead of a static report to read through, users can tailor the data to their exact requirements.” “I’m incredibly proud of this latest launch. Keystone Signal Sales is an intuitive sales aid that I believe can be a game-changer for installers – helping them demonstrate a genuine understanding of their customers’ needs and style, build trust and ultimately increase profitability. And Keystone Signal Intelligence is an exciting step forward for our wider market data, allowing users to explore more than 22,000 consumer preference data points through a very simple process.” “Together, the Keystone Signal platform creates a powerful new way for fenestration businesses to use consumer research, turning complex data into a clear direction for sales, product and marketing decisions.” For more information about Keystone Signal, or to book a demonstration, visit www.keystonemr.co.uk

AluFold

Windows marks first

year of fabrication with expanded factory

and growing team

AluFold Windows is celebrating one year of fabrication at its factory at Whitebirk Industrial Estate – a year marked by significant expansion, a growing 35-strong team and the addition of uPVC manufacturing, says the company. The supply-only fabricator moved into its Blackburn facility in August 2025, initially focused exclusively on aluminium windows and doors. Just over 12 months later, AluFold has expanded its manufacturing footprint by more than 60%, from 56,457 sq/ft to 90,407 sq/ft, claims the company. The additional space has enabled the business to introduce a dedicated uPVC factory, increase production capacity and create a new despatch area to support its growing customer base. AluFold now fabricates both aluminium and uPVC glazing systems, with its uPVC offering manufactured exclusively using Eurocell systems. This expanded range gives installers and contractors access to a wider choice of products through one supply-only fabrication partner, according to the company. alufoldwindows.co.uk WINDOW NEWS | OCTOBER 2026 5

TRADE NEWS

More than 12,500 UK window and door companies buy in sealed units, Insight Data reveals allowing manufacturers to identify and prioritise the prospects most relevant to them.

New analysis from Insight Data has identified more than 12,5001 window and door companies across the UK that buy in insulating glass units (IGUs) rather than manufacturing their own. The findings highlight the scale of the addressable market for sealed unit manufacturers at a time when supply relationships across the sector are coming under renewed scrutiny. Insight Data’s specialist Fenestration database distinguishes between companies that manufacture sealed units in-house and those that source them externally, giving suppliers a detailed picture of the market and where potential opportunities exist. The data goes further than simply identifying businesses. Insight Data also records estimated production and purchasing volumes, company size, product activity, key decision makers and other commercial intelligence, 6 WINDOW NEWS | OCTOBER 2026

Andrew Scott, founder and CEO of Insight Data, said: “The IGU sector has consolidated significantly in recent years with the rise of automation and economies of scale, but there are still thousands of window and door companies buying-in sealed units. Knowing who they are, what they buy and the likely volumes involved is what turns market potential into a genuine sales opportunity. “Markets change quickly. When they do, suppliers need accurate intelligence that allows them to respond immediately rather than relying on historic customer lists or waiting for enquiries to arrive.” The information is available through Insight Data’s Salestracker platform, enabling users to segment the market, identify relevant contacts and target prospective customers through sales and marketing activity. Insight Data continuously researches and updates businesses throughout the UK fenestration sector, providing suppliers with a live view of the companies operating within their target markets. To discover more, visit: www.insightdata.co.uk

Fabricators

control of lea

LeadMaximiser join New AI-powered tool gives fabricators full visibility of every lead handed to installers. Fabricators across the UK invest heavily in generating consumer interest for their installer networks, yet once those leads leave the building, most have little idea what happens next. LeadMaximiser, the latest product from thinkivity’s The Glazing Hub, has been launched to change that. Thinkivity says the new tool allows any company that hands out leads to its customers to manage the entire process and see exactly what happens to every enquiry, from the moment

TRADE NEWS disappear. Some are never followed up. Others are quoted slowly and lost to a quicker competitor. And in the worst cases, a lead generated by one fabricator’s marketing ends up being used to sell another fabricator’s product. “Every fabricator I speak to shares the same frustration,” said Simon Monks, managing director of thinkivity. “They’re spending serious money to create interest in their products, and then the trail goes cold the moment the lead is passed on. If you can’t see what happens to a lead, you can’t measure the return on the money it cost to generate it.”

s take back

ad spend as

ns The Glazing Hub it is passed on to the point it is won, lost or left untouched.

LeadMaximiser joins DocChecker, Notes2Quotes and GlazingBot in The Glazing Hub line-up, the platform built to bring reliable, industry-specific AI to the window, door and glazing sector. The problem it tackles is one that comes up time and again for fabricators and system houses. Marketing budgets are spent driving homeowners to websites, showrooms and campaigns, and the resulting leads are handed out to installers in good faith. Too often, those leads simply

LeadMaximiser closes that gap. Fabricators can see which installer received each lead, whether it has been contacted, quoted and converted, and how long each stage took. For the first time, lead generation can be judged on real outcomes rather than guesswork. Visibility is only half of the story. Built into LeadMaximiser is an AI agent that helps fabricators distribute leads in the most effective way. By learning from how each installer performs – how quickly they respond, how often they convert and how well they look after the homeowner – the agent recommends where each new lead should go, on a product by product basis, so enquiries land with the installers most likely to turn them into orders. The same insight allows fabricators to reward their topperforming installers with more of the leads they have proven they can convert, creating a fairer and more motivating system across the whole network. “This is where the AI really earns its place,” said Elton Boocock, founder of thinkivity,

who leads product development for The Glazing Hub. “It isn’t about replacing the relationship between a fabricator and its installers. It’s about giving the fabricator the information to make better decisions, and making sure the installers who do the best job are the ones who get rewarded for it. Better distribution means more leads converted, and more leads converted means a better return on every pound spent on marketing.” Crucially, installers do not need any additional software for LeadMaximiser to work. There is no new system to learn and nothing extra to log into, removing one of the biggest barriers to getting an entire installer network on board. For installers using Business Pilot, the leading CRM platform for the glazing industry, the process goes a step further. Through a connection between the two systems, the whole process is automated: leads flow straight into the installer’s CRM and their progress is reported back to the fabricator, with no re-keying of information and no chasing for updates, says thinkivity. “The Business Pilot integration means that for a large part of the industry, the whole thing just happens,” Elton added. “The installer carries on working the way they always have, and the fabricator finally gets the picture they’ve never had.” Simon concluded: “Lead generation is a big investment for fabricators. LeadMaximiser means they can finally see what that investment is delivering, and make sure every lead works as hard as possible.” Businesses that distribute leads to installers can find out more and book a demonstration at www.theglazinghub.com WINDOW NEWS | OCTOBER 2026 7

TRADE NEWS

LSF Commercial bucks fenestration slowdown with busiest summer in years Commercial aluminium systems specialist LSF Commercial is defying a wider slowdown in the fenestration market, reporting turnover ahead of last year, a growing customer base and a summer so busy it called for significant overtime across the factory floor, according to the company. While many fabricators report a quieter market, the Essex-based company has taken on more new clients this year than in previous periods, with school project work proving particularly strong over the summer months. Director Onkar Toot puts the growth down to the breadth of 8 WINDOW NEWS | OCTOBER 2026

service LSF offers on commercial projects, from design and engineering through to fabrication and installation, all handled inhouse. “We’re seeing a market where a lot of businesses are quiet, but we’ve had one of our busiest years so far,” said Onkar. “New clients keep coming to us because we can take a project from the drawing board right through to completion ourselves. That’s a difficult thing to offer and it’s paying off.” Schools work made up a significant part of the summer workload, with LSF’s team taking on more education sector projects than in previous years, often

working to the tight deadlines that come with the summer holiday installation window. “Schools projects are unforgiving on timescales,” Onkar explained. “Everything must be installed before term starts. Our overtime this summer reflects just how much of that work landed on our desk, and the trust clients place in us to deliver it on time.” With 45 staff, thirty years of experience at its Rainham headquarters and recent investment tripling manufacturing capacity, LSF Commercial is well placed to keep growing through both its commercial and trade supply, says the company. “We’ve built a reputation for handling complex, bespoke commercial packages,” said Onkar. “This year has shown that reputation still counts for a great deal, even when the wider market is struggling.” lsfcommercial.co.uk

RESPONSIVE. RELIABLE. RESULTS-DRIVEN

Welders, saws, routers and more UK-held stock, short lead times Factory audit and line optimisation consulting Installation, training and tech support Spares, consumables, and servicing AVANTEKMACHINERY.CO.UK Avantek Machinery is a registered trademark of Quanex Building Products company.

WATCH OUR NEW VIDEO E sales@avantekmachinery.co.uk T +44 (0)1332 883 910

TRADE NEWS

PatioMaster expands Dealer Network to support installer growth PatioMaster has expanded its Dealer Network, giving installers across the UK greater opportunities to capitalise on continued demand for PVC-U sliding patio doors, says the company. The expanded network has been designed to give installers the backing of an established national brand, alongside access to specialist regional supply, marketing support and increased visibility through the PatioMaster

website. Commenting on the development, Gerald Allen, head of marketing at Epwin Window Systems, said: “The PatioMaster Dealer Network is about giving installers the tools, support and specialist supply they need to make more of the patio door opportunity. We know installers want competitive products, reliable service and straightforward support. By becoming an approved

10 WINDOW NEWS | OCTOBER 2026

PatioMaster Dealer, they can combine all of these benefits with the strength and recognition of a national patio brand.” Approved dealers benefit from a dedicated profile on the PatioMaster website, helping homeowners find a local PatioMaster specialist and providing an additional platform to promote their business. Marketing support is also available to help generate awareness and maximise sales opportunities. The installer network is supported by PatioMaster’s specialist regional manufacturing partners. PatioMaster doors are manufactured by selected independent fabricators, each trained, supported and approved to fabricate the system to exacting standards. This gives

TRADE NEWS

installers access to local product expertise, dependable supply and responsive service. The recently launched PatioMaster website further strengthens this support. Its online quotation facility takes less than two minutes to complete, with enquiries automatically directed to the nearest PatioMaster specialist, who will make contact within 24 hours. Gerald continued: “Speed and service are critical for installers. The combination of our regional manufacturing network and digital quotation process creates a joined-up proposition designed to help installers win business and support them from initial enquiry through to product supply.” Dealers also have the reassurance of a proven PVC-U sliding patio door system. The PatioMaster range offers two, three, four and six-pane configurations, including Triple Track options, with maximum sizes up to 5928 x 2360mm depending on configuration. More than 30 foiled finishes, dual-colour options and eight handle finishes provide extensive design flexibility. Performance includes U-values from 1.3 W/m²K with double glazing and 1.0 W/m²K with triple glazing, while Yale six-hook locking is fitted as standard, with a 10-point upgrade available to meet PAS 24 requirements. Gerald concluded: “The PatioMaster Dealer Network brings together product, expertise, marketing and specialist support under one established brand. For installers looking to grow their share of the sliding patio door market, it provides a strong platform to help them do exactly that.” www.patiomaster.co.uk

Window Ware

posts record digital sales

Hardware specialist Window Ware has recorded its best month for online sales since launching its new website this year, with recent trading proving that the investment is paying off for customers, says the company. More than 50% of Window Ware’s customer base now actively place orders through the website, often alongside phone and email orders, and manage their accounts online, compared to 33% five years ago. The figure marks a substantial climb since its launch and has been the foundation for a second record month running, according to the company. Sarah Binns, customer operations and marketing director at Window Ware, said: “We built the new site to give customers more control over how they order from us and improve their experience with us. Seeing our website hit a new high shows that it’s hitting the mark for customers.” The website was built to make life easier for fenestration

businesses and give customers true pricing, live stock intel, backorder functionality, smart stock alerts and total order visibility. It also allows customers to manage payments and invoices online. But Sarah is quick to stress that the rise in web orders isn’t about steering customers away from picking up the phone or emailing an order over. “Customers who want speed and automation can use the website, while those needing advice or interaction with our expert team can speak to real staff, and that’s fine by us,” she said. “Whatever works for the customer works for us.” “There’s been a shift across the industry since Covid where some suppliers moved to automated chat, making it hard to reach real people,” Sarah added. “We want to grow online without losing that human intelligence and accessible phone support our customers value. opposite. We’re proud to say we’re HI, not AI.” www.windowware.co.uk WINDOW NEWS | OCTOBER 2026 11

TRADE NEWS

Snap It. Send It. Enjoy – Sheerline launches new giveaway aimed at installers 13 different styles, bespoke colours, ventilation, and the ability to add lighting. But we don’t often see the completed installation, so we want to see as many S1 projects as possible!” he added.

Sheerline has launched a new ‘Snap It. Send It. Enjoy’ giveaway aimed at installers of its popular S1 Roof Lantern. Running from Monday 21 September, installers are being invited to put their best S1 projects forward to win a £10 Greggs voucher. Entering the giveaway is easy. All participants need to do is take a photo of their S1 installation, send it to Sheerline, and once reviewed, they’ll receive a £10 Greggs voucher via email. There are several ways to enter – via the website, social media, or email. Rather than one main prize, installers have the chance to enter – and be rewarded – up to three times. Sheerline’s marketing director, Lee Renshaw, commented: “Aside from being a celebration of our S1 Roof Lantern, this giveaway has a dual purpose. We want to recognise the great work being carried out by installers up and down the country.” “Secondly, we sell thousands of S1s each year. We offer

2026 marks five years since the S1 was launched. During that time, the key components have remained the same. However, updates have been released to ensure the S1 remains competitive such as the 3-way option. To mark this anniversary, Sheerline launched its S1 Still Unmatched campaign, which highlights a different feature or benefit of the S1 each month. The giveaway falls within the campaign and provides another opportunity to highlight how installerfriendly the product is, says the company. Jon Crohill, technical & design office manager, said: “Many of the features that enabled the S1 to stand out – aesthetics, security, strength, efficiency, and ventilation – are as relevant today as when it was first launched.” “This is a testament to the original design brief and illustrates what can be achieved with a bit of time and consideration. This giveaway is a great opportunity to shout about the S1 and its enduring popularity,” he added. To enter the giveaway, visit the website here: https://www.sheerline.com/s1unmatched-giveaway

12 WINDOW NEWS | OCTOBER 2026

Rehau-FENS

partnership offe

uPVC window disp Rehau UK has partnered with the FENSA Recycling Scheme to offer installers across the UK free disposal and recycling for uPVC windows. More than 7,000 window frames have been collected and recycled through Rehau’s involvement in the scheme since it launched in February 2026. That’s the equivalent of an estimated 1000 homes – with all old windows recycled in the first four months of the partnership, according to the company. Run through Rehau’s recycling division, PVCR, the scheme gives installers a free, compliant route

TRADE NEWS plans to continue to grow in the future, says the company. It is a simple process where PVCR will collect your old (deglazed) windows from site removing them via recycling vehicles. Each collection is covered by a waste carrier’s licence and waste transfer note, ensuring installers have documented proof that their waste has been dealt with correctly. This point is incredibly important, because liability for fly-tipping frames lands on the installer who produced them, rather than the company that collected them. Ian Ward, purchasing manager at PVCR, said: “This has been a really successful launch, and the numbers are only part of the story. Every frame we collect through FENSA is material we secure directly, clean and put back into new Rehau windows, which is exactly the closed loop the industry keeps talking about.

SA recycling

ers installers free

posal and recycling for their end-of-life uPVC frames for those who want to save on waste disposal costs and support sustainability in the fenestration sector. Since February it has drawn 60 enquiries and brought 35 new customers into the collection network, many of them moving to regular weekly collections rather than one-off drops. The scheme also provides an easy way for installers to improve their sustainability credentials and carbon footprint, at no additional cost to the business, says the company. The 7,000 frames are material

kept out of landfill and, in Rehau’s case, returned to production through their closed-loop system. Frames collected from installers are brought back to PVCR’s plant in Runcorn, where they are shredded and cleaned through multiple sorting stages into a fine white granulate. That material then travels to Rehau’s manufacturing site in Blaenau Ffestiniog, where it becomes recycled compound used in the core of new Rehau window profiles. Old windows, in effect, become new ones. PVCR collects across the whole of the UK, from the Isle of Wight to the north of Scotland, through a network of satellite hubs where frames are stored before transport to Runcorn. Its national reach sets it apart, enabling installers almost anywhere in the country to take part. It’s a commitment to making recycling accessible to every window company in the industry that Rehau started 8 years ago and

“What I would say to installers is that this is really simple to get involved with, it’s free, and it gives you the paperwork to prove you are doing the right thing. We collect nationally, so wherever you are, we can almost certainly reach you. The more installers who join us, the more old windows we can keep out of landfill and turn into new ones.” With four months of collections behind it, Rehau expects the scheme to build steadily, and projects it could recycle in the region of 25,000 to 30,000 windows over its first full year – the equivalent of between 3,500 and 4,200 houses. That predicted expansion accompanies the consistent investment into PVCR’s recycling capacity, as Rehau works to keep more of its material within its own supply chain. For more on the FENSA Recycling Scheme and how to take part, visit the FENSA installer portal and navigate to the benefits page, or see PVCR. WINDOW NEWS | OCTOBER 2026 13

OVER 40 YEARS OF QUALITY AND SERVICE The AWARD WINNING leading manufacturer Order online with KwikQuote Product & glass in 1 drop Dedicated customer service

Marketing & sales support

YOUR TRUSTED trade partner

NEW KORNICHE Roof Lantern

CORTIZO 4700 Sliding Door featuring KORNICHE TECHNOLOGY

KORN Flat G

KORNICHE Bi-fold Door

2022 WINNER

Best Roofing System or Product

NICHE Glass

Glass Partition Ultimate Aluminium Internal Glazing System The Korniche Glass Partition gives you more than just room separation. It’s a design feature, and a practical solution that delivers the perfect balance of beauty and functionality. Key features: Heritage aesthetics with multiple configurations 1500 x 2000, french door, black with black hardware, glazed. Delivered from only

£1235 +VAT*

Pre-assembled frames crafted from ultra-slim, durable 6063 T-5 aluminium and finished in RAL 9005 matt black Korniche SpeedBead technology for fast, secure fitting of glass and aluminium panels Toughened or acoustic laminated glass options or aluminium kick-plates. Matching handles, hinge accent caps and escutcheons - available in a choice of colours and finishes. Domestic or commercial use 10 year Manufacturer’s Warranty ISO9001 Quality Manufacture

KORNICHE FlatLiteTM

Get MORE for LESS today! FIRST ORDER DISCOUNT! * Discount applies to all new trade customers and is applied to the first, single item purchase of a Korniche product or Cortizo 4700 Sliding Door | Uni-blind glass delivered separately | Door price based on a Trade RRP for a french door 1500 x 2000, black with black hardware, glazed | PAS:24, only when fitted with laminated glass classified under BS EN 356:2000 Class P1A | Cannot be used in conjunction with any other offer or discounts | Prices are correct at point of publishing and may be subject to change | Delivery restrictions apply.

TRADE NEWS

Affordable Windows

Group’s Decorio now live on Tommy Trinder

Affordable Windows Group (AWG) has announced that its steel-look aluminium range, Decorio, is now available on Tommy Trinder’s Framepoint app, joining sister brand Timberlook to give installers instant, professional-looking quotes from just £1 a month. The subscription gives installers live pricing and ordering capability, alongside ‘stunning’ visuals that bring both the external and internal ranges to life on screen. In just a few clicks, homeowners can view the entire range of products, removing the guesswork that often slows down decisionmaking. Instead, accurate, instant pricing speeds up the entire quote-to-order process. Although homeowners can choose from over 200 RAL colours and BS numbers for Decorio systems, to simplify colour selection, the range will be available in four standard and six premium colours on the platform. Installers can also use Tommy Trinders’ new ‘Bring to Life’ feature which generates photorealistic images of a customer’s home fitted with their

chosen glazing. Amelia Gaughan, head of Marketing at AWG, said: “Adding Decorio to Tommy Trinder alongside Timberlook means our installer partners now have two heritage ranges available through one easy-touse, visually stunning platform and it’s available from just £1 a month. “The level of detail the app can achieve is incredible. It allows homeowners to choose how many transom bars they want and even brings their glazing to life with photos of their own home, which massively improves the sales process. It is a brilliant tool designed to turn enquiries into orders faster, giving our installer partners a competitive edge in a challenging market. “Timberlook installers have already secured more than £7.5million worth of orders through the app, which shows you just how easy it is to adopt and how effectively it converts. We’ve no doubt Decorio installers will see the same success.”

16 WINDOW NEWS | OCTOBER 2026 www.decorio-doors.com/trade

Enduranc

new warehou

efficiency a

Endurance, the business behind Endurance Doors and Endurance Aluminium, has further strengthened its manufacturing and logistics capabilities. The company has invested into a new warehouse facility – named Nexus – which will improve operational efficiency and service levels for its nationwide network of installer partners whilst enhancing on-site safety for employees.

TRADE NEWS Commenting on the new facility, Chris Walton, group purchasing manager at Endurance said: “Taking on the new Nexus warehouse is about much more than simply adding additional space. It gives us the opportunity to rethink the way materials move through our operation and create a more efficient, controlled process from goods arriving on site right through to production. “Bringing our raw material stockholding together under one roof will give us much greater visibility and control over stock, while the new linefeed team will ensure that our production team has the materials it needs, when it needs them. “Ultimately, all of these improvements are focused on the same goal – creating a more efficient operation that enables us to deliver an even better and more reliable service to our installer partners.”

ce opens

use to boost

and service The new 11,500 sq. ft. facility at the company’s headquarters in Brigg, Lincolnshire, will provide Endurance with a dedicated central location for its raw material stockholding, supporting the continued development of the business and creating a more streamlined flow of materials into its production operation. A key benefit of the new Nexus warehouse will be the

consolidation of external supplier deliveries at a single point, significantly reducing vehicle movements across Endurance’s main production site and helping to create a safer working environment for employees. The move will also enable the business to introduce a dedicated linefeed team, responsible for transporting materials from the warehouse directly to the production lines in smaller, more frequent loads. The companys says for Endurance customers, this will translate into an increased FTA rate (first time stock availability), which will allow the business to drive towards an improved delivery OTIF and ultimately provide an enhanced level of service.

The new approach will reduce the amount of stock held within the existing production facility and support a smoother flow of work in progress through the factory. Greater stock accuracy will additionally allow the business to operate with leaner overall stock levels, releasing capital that can be reinvested into further improvement projects across the business. Concluding, Chris said: “This is an important investment in the infrastructure behind Endurance Doors and Endurance Aluminium. While our installer partners may not necessarily see the changes taking place behind the scenes, they will see the benefits through greater efficiency, availability and delivery performance. It’s another progressive step in ensuring that we are equipped to support our customers in the best way possible.” WINDOW NEWS | OCTOBER 2026 17

TRADE NEWS

Apeer gives installers a £1,000

High Five for autumn sales

they can choose those instead. That gives our installers a flexible sales conversation without complicated offer mechanics.” High Five also gives Apeer installers a natural reason to return to earlier enquiries or speak again to customers who may have delayed replacing their entrance door. The combination of added value and practical product benefits is designed to support sales without asking installers to compete on headline price alone. The five High Five upgrades include: High-security handle – a reinforced handle designed to resist common methods of attack, available in gold, chrome and satin silver, and supported by the Yale £3,000 antiburglary cylinder snap guarantee.

Apeer is giving its installer network a massive High Five in the shape of a new autumn promotion. High Five offers homeowners five security, energy-saving and style upgrades worth up to £1,000, at no extra cost. This gives Apeer installers much needed leverage in adding value to every quote for homeowners, rather than heavily discounting and ultimately devaluing the offering. The campaign follows the conclusion of Apeer’s highly successful Ultimate promotion and gives installers a fresh, straightforward offer to take into the important autumn sales period. High Five is available on traditional, contemporary and accessible Apeer70 doors across the UK and Ireland. Homeowners can choose all five upgrades for their chosen door or select only those that suit the property and their priorities. This gives installers scope to tailor the offer around the homeowner,

whether the main concern is security, keeping more heat inside the home or adding a seasonal finishing touch. “The response to Ultimate was excellent,” said Apeer CEO Asa McGillian. “It gave our installers something clear and valuable to put in front of homeowners and helped keep the Apeer brand visible at a time when every enquiry matters. “High Five takes the same straightforward approach into autumn. Security feels more immediate as the nights draw in, while householders are starting to think again about keeping the heat inside their homes. We are offering meaningful upgrades in both areas, together with the magnetic wreath holder that has proved so popular with homeowners. “The important part is choice. If a homeowner wants all five upgrades, they can have all five. If only one or two suit the project,

18 WINDOW NEWS | OCTOBER 2026

Heavy-duty door chain – a certified chain that allows the door to be opened partially while providing an additional layer of protection. It is available in gold and chrome. Anti-smash laminated glass – 6.8mm security laminated glass made from two panes bonded around a high-strength polymer layer, helping the glazing remain intact under attack. Energy-saving glazing – an upgrade covering the door, sidelights and toplights, using advanced low-emissivity glass and insulating argon gas to reduce heat loss. Magnetic wreath holder – Apeer’s hidden-magnet system, which allows a wreath to be attached without screws or damage to the door. Wreaths are available on selected door styles. The promotion is available until further notice. Terms and product availability are subject to change. For more information about High Five, visit apeer.co.uk/highfiveyourdoor

Sash Approved 16mm Integral Blinds Perfect for Sliding Sash Windows Innovation Comes Built-In

Features: • • • • •

Built-in, low-maintenance blinds Child friendly Improved energy efficiency Smooth, easy operation Perfect for modern & traditional homes

Colours to match any home Choose from our range of stunning colours STANDARD

STANDARD

S102 White

S149 Cream

S157 Silver

S120 Agate Grey

S125 Beige

S155 Grey

S156 Metallic Silver

S159 Anthracite

B160 Black

For more information please contact us on

T 0113 277 8722 • E sales@morleyglass.co.uk

TRADE NEWS

Built for Scotland:

Adapting manufacturing around the market

how Glazerite has adapted

Serving Scotland brings its own manufacturing requirements, with customer preferences and fitting methods influencing how products are produced at Glazerite’s Northwest division.

Scotland has become an important market for Glazerite, supported by an approach that takes into account the specific products, manufacturing requirements and delivery needs of customers across the country.

Factory glazing is a significant part of the operation.

to a growing market Since Glazerite was established in Wellingborough 25 years ago, the business has expanded its manufacturing footprint further north through a combination of acquisition and organic growth. That expansion has helped Glazerite build its presence in Scotland, with its Northwest division playing a key role in serving customers across the region. For Jeff Dunn, group sales & commercial director at Glazerite,

developing the Scottish market has also drawn on many years of personal experience. “Scotland has been a big part of my sales career for the whole of my career,” Jeff says. “The business was keen to move into Scotland and partner with some large Scottish customers. When we took on Glazerite Northwest, it gave us a division that could supply Scotland and work in the way our customers there need us to.”

20 WINDOW NEWS | OCTOBER 2026

Glazerite employs three to four fulltime glaziers at the site to support the volume of glazed products being supplied to Scottish customers. “We sell a lot more glazed product from this site,” Jeff explains. “The Scottish market tends to fit slightly differently, using timber frames and straps, so we’ve adapted the site to work well for our Scottish customers.” Product demand also differs. Scotland operates under its

TRADE NEWS own building regulations, which influence the types of windows specified for certain applications. As a result, Glazerite’s Northwest division manufactures a higher proportion of tilt and turn and fully reversible windows for Scotland. These products allow windows to be cleaned from inside the property, supporting the requirements of the Scottish market. “We sell an awful lot more tilt and turn windows and fully reversibles in Scotland,” Jeff says. “The Northwest division produces far more of those products than any other site in the Group.” Building experience into production Tilt and turn and fully reversible windows can require more time and expertise during manufacturing due to their design. For Glazerite, building experience with these products at the Northwest division has allowed the team to establish an efficient manufacturing process around the needs of its Scottish customer base. That means tilt and turn windows can move through the site on the same lead time as casement windows. “Tilt and turns are more complicated to make, so they take a little bit longer in manufacturing,” Jeff explains. “But they go through this site at the same lead time as a casement because the team is very familiar with working with the Scottish market.” That familiarity is important as Glazerite’s presence in Scotland continues to grow. By developing the manufacturing

capability of the Northwest division around the products its customers regularly order, the business can support volume alongside the specialist requirements of the market. Delivering across Scotland Manufacturing the right products is one part of the picture. Getting them to customers across Scotland is equally important. Multiple vehicles from Glazerite’s Northwest fleet travel into Scotland two to three times a week, with haulage operating across the border four days out of five. Some of Glazerite’s larger Scottish customers require at least two deliveries every week. “The Scottish market has been a very successful area for Glazerite and it’s still growing,” Jeff says. “Some of our larger customers need at least two deliveries a week, so we’ve got haulage running into Scotland four days out of five.” The delivery network is designed to respond to customer order volumes, giving installers the ability to increase the frequency of deliveries when required. For Jeff, that flexibility gives customers confidence that Glazerite has the capacity to support their requirements as their own businesses grow. “If they have one delivery a week and they need two, they’ll get two. If they need three, they’ll get three,” he says. “Whatever they have ordered, we will deliver. We’ll keep sending trucks if they keep sending orders.” From the border to the Highlands and Islands The geographical reach of the operation demonstrates how far Glazerite’s Scottish customer base

has developed. Deliveries from the Northwest division travel as far north as Peterhead and Inverness, while Glazerite also supplies customers in Orkney by transporting products to the docks for onward delivery. For customers operating across such a wide geographical area, having access to regular deliveries can play an important role in managing workloads and keeping projects moving. “We’ve got haulage running right into the north of Scotland,” Jeff says. “We’re running up to Peterhead and Inverness, and we supply into Orkney by dropping at the docks. If the customer has the volume and they want to deal with Glazerite, we will deliver.” Growing with our customers Glazerite’s development in Scotland demonstrates the value of understanding the individual requirements of a market and building the operation around them. From increasing factory glazing capacity and manufacturing higher volumes of tilt and turn and fully reversible windows to developing regular delivery routes across Scotland, the Northwest division has evolved alongside its customer base. As demand continues to grow, that experience gives Glazerite a strong platform to support existing customers while developing further relationships across the Scottish market. For Jeff, the opportunity is clear. “Scotland has been a very successful area for Glazerite. We’re delighted that it’s grown and it’s still growing,” he concludes. www.glazeritewindows.co.uk WINDOW NEWS | OCTOBER 2026 21

TRADE NEWS information together in a clear and straightforward format.” One of the most significant changes for the fenestration industry concerns how the thermal performance of windows and doors in new-build homes will be calculated.

Epwin Window

Systems launches practical

guides to help customers

prepare for Future Homes Standard Epwin Window Systems has published two new practical guides to help customers understand the forthcoming Future Homes Standard and what the changes will mean for the specification and thermal performance of windows and doors. The new guides cover Epwin Window Systems’ PVC-U brands – Profile 22, Spectus and PatioMaster – alongside a separate guide for Stellar Aluminium, giving customers clear, accessible information on the changes to Building Regulations and the implications for the fenestration sector. The Future Homes Standard sets out the intention that all new-build homes are built with low-carbon heating and high levels of energy efficiency. For fenestration, the key changes

are within Approved Document L (Energy and Greenhouse Gas Emissions) Volume 1: Dwellings and include changes to the way U values are calculated, building control notification and how the regulations are enforced. Gerald Allen, head of marketing at Epwin Window Systems, said: “The Future Homes Standard represents an important change for the industry and, understandably, customers have questions about what it will mean for their businesses.” He added: “As a systems company, our role goes beyond developing products that meet changing regulatory requirements. It is also about giving our customers the information and support they need to understand those changes and prepare for them. These two guides bring the key

22 WINDOW NEWS | OCTOBER 2026

Under the new regulations, the U value of a window or door will need to reflect its exact size and configuration, rather than being based on a standard window configuration. This means elements including cills and thresholds, frame extenders, dummy sashes, dummy transoms and mullions, decorative glazing bars and non-load-bearing coupling components will need to be incorporated into the calculation where applicable. Gerald commented: “This is a significant change because the thermal calculation will need to reflect the window or door that is actually being supplied. The different elements within a product configuration will therefore become increasingly important when assessing its overall performance. Our guides explain these changes in practical terms so customers can start understanding what they need to consider well ahead of implementation.” The new regulations come into force on 24 March 2027, with transitional arrangements in place, while those relating to higher-risk buildings take effect from 24 September 2027. The guides also cover requirements for replacement windows and doors in existing homes, building control notification and enforcement, giving customers a useful overview of the key changes they need to understand. Both guides are available to download now via the company’s Connect portal.

SAVE ON SOLIDOR TOP QUALITY DOORS. UNMATCHED PRICES. At Universal, we have secured a new deal that means we can offer our lowest ever trade prices on Solidor and Door-Stop composite doors. Same doors. Same quality. Same Service. Just sharper pricing to help you win work and protect your margins.

01743 442244

info@utfl.co.uk

LEARN MORE

TRADE NEWS

Morley Glass & Pellini: Shaping

the UK integral blinds

market for over 20 years When Morley Glass took the decision to begin manufacturing integral blinds in the UK over two decades ago, they were not responding to demand – they were creating it. At a time when the market was small and fragmented, the company’s decision to partner with Italian systems specialist Pellini S.p.A set a new benchmark for quality and service. Today, their enduring partnership has defined what installers and fabricators in the UK now expect from integral blinds here. 24 WINDOW NEWS | OCTOBER 2026

(L-R) Pellini S.p.A.’s Alessandro Pellini, Commercial Director; Alfredo Bonvino, Area Manager and Hana Pávková, General Manager of Pellini CZ, with the senior team from Morley Glass – Jess Owens, Office Manager; Ian Short, Managing Director; and Kevin Murphy, General Manager.

In the early 2000s, when the first integral blind units with ScreenLine systems inside left the Morley Glass factory, the products were largely unknown in the UK. The concept of fitting Venetian or pleated blinds inside a double glazed unit seemed almost too good to be true. The scepticism in the market at that time also wasn’t helped by the

TRADE NEWS

In addition to the rigorous quality control processes with Pellini’s factories, Morley Glass conducts multiple quality checks during production to ensure only the highest quality products are dispatched to customers.

Unlocking the potential of ScreenLine systems

fact, amongst the handful of window and door installers who had been involved in projects with integral blinds, many had experienced problems. The partnership Morley Glass and Pellini have formed over 22 years has turned that perception on its head. By demonstrating that high quality integral blind units can be manufactured to order in the UK and delivered to site within lead times as short as 10-12 working days, complete with a robust system-backed five-year warranty, Morley Glass has helped to create a whole new market that has given installers a valuable additional revenue stream.

One of the most important factors in Morley Glass’s success in developing the integral blinds market and taking quality and performance to a level previously not seen in the UK is the ScreenLine integral blinds brand. This range of integral blind systems developed by Pellini is a worldleader for good reason, sold to manufacturers like Morley Glass in over 50 countries as diverse as India and Brazil, continues to set the standard as Ian Short, managing director of Morley Glass explains: “ScreenLine systems represent everything you’d expect from a leading European manufacturer, with added Italian design flair. As windows and doors have become more featurepacked over recent years, discerning buyers are more aware of products like integral blinds – but they are also keen to ensure the products they purchase are going to meet their

expectations. That means quality and aesthetics matter more than ever, making ScreenLine integral blinds an unrivalled choice.” Setting a new standard for service Prior to Morley Glass entering the market, one of the biggest issues that installers faced when sourcing integral blinds was the slow or poor service many had experienced. To overcome this, Ian and his team built a business which carefully considered how to optimise every stage of the customer journey. By putting themselves in the shoes of customers, they could put processes in place that meant speed and quality of service would be a world away from what came before. Ian continues: “For quality products to succeed long term, they have to be backed by excellent service – and that’s always been our other major focus. In addition to ensuring our team are skilled at manufacturing WINDOW NEWS | OCTOBER 2026 25

TRADE NEWS integral blind units using the ScreenLine systems supplied by Pellini, we work hard to offer first class service at the quotation, ordering, delivery and aftersales care stages. We’ve got to be easy to deal with and be responsive to customer needs, which is why we invest so heavily in training, processes and technology across the business.”

to many other shading and privacy solutions. And it shows how valuable the strength and longevity of the Pellini and Morley Glass partnership is to the market. Alessandro Pellini adds, “The fact that they have supplied hundreds of thousands of glazed units over two decades to the best window makers and fitters in the country, and developed new solutions and applications for the residential and commercial domains in association with Pellini, shows the contribution that they have made to growing the integral blinds market – both in the UK and internationally.

Pushing the boundaries in integral blind technology In addition to facilitating sustainable growth for Morley Glass, the partnership has helped Pellini develop too, according to Alessandro Pellini, commercial director of Pellini S.p.A.: “As we mark 22 years of partnership with Morley Glass & Glazing, we would like to take this opportunity to sincerely celebrate the symbiotic relationship that we have built in the supply of our integrated blind systems, which has contributed to the growth of both companies’ businesses and to the increase in the market’s demand for this technology. “When, back in 2004, Morley Glass decided to invest in knowledge, production equipment, promotional tools and a service team entirely dedicated to an, until then “minor” asset for glassworks – namely integral blinds, no one could have predicted that the company would become not only the UK’s sales leader but also a trendsetter in this field.” Given the volumes of integral blind units that Morley Glass manufactures, it is ideally positioned to provide installer feedback to shape future developments. These codeveloped products help meet the demands for Morley Glass in the UK market, but they also offer opportunities for Pellini globally. Amongst the most recently

The SV System wand is one of the more recent product innovations co-developed by Pellini and Morley Glass to respond to market demand.

launched products developed with Morley Glass’s market insights are the SV+ magnetic slider controlled Venetian integral blind system. This version of the popular SV System, which incorporates a side guide down either the left or right hand side of the IGU to enable the magnetic slide to move up and down, as well as tilt the slats, offers a different aesthetic through the addition of a second ‘dummy’ guide on the opposite side to give a symmetrical appearance. A partnership that keeps building The co-development of the SV+ demonstrates how ScreenLine integral blinds have clear differentiators when it comes to more closely meeting customer needs and tastes compared

26 WINDOW NEWS | OCTOBER 2026

“The partnership between the two companies has always been based on mutual trust, the commitment to excellence and quality, and a shared vision whereby integral blinds can be an effective and exclusive way of protecting buildings from unnecessary heat and light gains, as well as ensuring privacy, hygiene and a look that suits every living and working environment. “Morley Glass & Glazing’s confidence in Pellini throughout these years has been both an honour and a driving force behind our continued dedication. We are truly grateful to Ian Short and his team for the opportunity to support their way of working, which has served as a model to many Pellini clients worldwide, who were looking for best practices to succeed in the promotion of ScreenLine integrated blind systems. “As we look ahead, we do so with enthusiasm and renewed commitment, confident that the foundation we have built will continue to support even greater achievements in the years to come.” Find out more at www.morleyglass.co.uk

Celebrating 30 Years of Trusted Door Manufacturing For 30 years, Hurst has been a trusted manufacturing partner to the trade, supplying high-quality PVC-U panels, composite doors and fire doors to customers across the UK and Europe. Built on quality, innovation and exceptional service, we combine expert support with dependable delivery and products you can rely on. Discover the Hurst difference.

Visit hurstdoors.co.uk or call 01482 790790

You’re home with

TRADE NEWS

Think twice before you follow that trend

White uPVC reflects most wavelengths of light, meaning less energy is absorbed and converted into heat. Darker colours do the opposite – absorbing light energy and converting it into heat, causing the frame to expand. If a frame expands beyond its tolerance, it can bind sashes, bow, and cause seal and hardware failure. “It is one of those situations where the outcome looks great right up until it doesn’t,” continues Dave. “By the time problems appear, the warranty is gone and the homeowner is facing repair or replacement costs they were not expecting and are unfortunately responsible for.”

Social media is full of home improvement ideas. A quick search on TikTok, Instagram, or Facebook reels will surface hundreds of videos promising simple upgrades to transform the look of your property – painted window frames for a contemporary aesthetic, bigger glazed areas for more natural light, dark finishes to modernise a tired exterior. Some of these ideas can be perfect to refresh or glow-up your home. Some, however, carry technical consequences that can bring unexpected issues. For homeowners considering changes to their windows and doors, the gap between what looks good online and what works in practice can be significant – and costly. “We see the results of decisions made without proper technical consideration more often than you might expect,” says Dave Mechem, managing director of RISA. “A homeowner sees something on social media, thinks it’s a straightforward change they can make themselves, and carries it out

without understanding how it might affect the performance, warranty, or compliance of their installation.” Painting your window frames Perhaps the most common DIY impulse RISA encounters is the decision to paint uPVC window frames – typically from white to a darker colour such as grey, green, or black. The appeal is tempting. Dark-framed windows are fashionable, and painting seems like a simple, cost-effective way to update a property’s appearance without the expense of replacement. Yet, the reality is much more complicated.

28 WINDOW NEWS | OCTOBER 2026

If you are considering updating the colour of your frames, speak to your original installer or manufacturer before picking up a paintbrush. If you want dark-coloured frames, the right route is to specify them that way from the start. Factory-finished dark frames are properly reinforced to handle the additional expansion – painting an existing white frame is not a like-for-like alternative. Surviving bigger windows in the heatwaves The trend for larger glazed areas, including full-height windows, expansive glass gables, and open-plan glazing is equally tempting. More glass means more light, connection to the outdoor green spaces, and modern glazing can be genuinely impressive. But size has consequences that are rarely discussed in the videos promoting the look.

TRADE NEWS Larger glazed areas can increase solar gain significantly. The same glass that floods a room with natural light in the winter can make it unbearable by midsummer. Thermal performance, shading, orientation, and ventilation all need to be considered before any decision is made. Building Regulations also impose specific requirements depending on the size and location of glazed areas. Changes that appear cosmetic can trigger compliance obligations that require careful navigation. Do your research The internet is not always wrong, but it rarely tells the full story. Before making any significant change to windows or doors, homeowners should speak to a qualified installer, check manufacturer guidance carefully, and understand the implications for compliance, warranty, and performance. Where there is genuine uncertainty, or where work has already been carried out and concerns have appeared, independent inspection provides the clarity needed to make informed decisions and establish the best remediation pathway.

AluK emphasises its Made in Britain status AluK is making its most definitive statement yet about its status as one of the few aluminium systems companies which is wholly based in the UK by joining the official Made in Britain network of trusted and transparent British manufacturers. AluK can now proudly display the instantly recognisable Made in Britain logo across its products, vehicles, packaging and marketing materials. Trade, retail and commercial customers will be left in no doubt about AluK’s commitment to the UK and the advantages that brings in terms of accessibility, responsiveness and supply-chain resilience, says the company.

“Our role is to establish the facts,” concludes Dave. “Whether that is confirming a modification is sound or identifying where things have gone wrong, independent assessment gives homeowners something that a social media trend never can – a reliable answer from a team of qualified experts.”

Becoming a member of Made in Britain network is much more than a tick box exercise. To qualify, manufacturers have to demonstrate that the products they manufacture undergo ‘a substantial and transformative change’ through manufacturing processes carried out in the Great Britain or Northern Ireland and that 100% of the labour involved in that process is based here.

For more information about RISA, please visit www.risaltd.co.uk

They also have to sign up to a Code of Conduct which covers operating standards, health

and safety, ethical conduct and environmentally responsible manufacturing. AluK’s managing director Russell Yates commented: “Becoming part of the Made in Britain network is a natural fit for AluK and reflects something that has always been fundamental to the way we operate. We’re proud that our customers are dealing with a business which is genuinely UK based, with manufacturing, technical, warehousing, sales and marketing all located here in the UK. “That matters because it means we can offer direct access to the people and expertise behind our systems, while also giving them confidence in the strength and resilience of our supply chain. “Made in Britain also aligns with our ongoing mission to campaign for more government support for this industry and the skilled jobs it supports and allows us to join another powerful group which is lobbying for the interests of British manufacturers and promoting sustainable economic growth.” https://uk.aluk.com WINDOW NEWS | OCTOBER 2026 29

TRADE NEWS

Custom Rooflights

expands triple-glazed flat rooflight stock to more than 500 units Custom Rooflights Ltd says it is holding more than 500 tripleglazed frameless flat rooflights in stock, giving trade buyers and domestic customers access to published thermal performance and short lead times on flat-roof daylighting. Founded in the New Forest in 2017, the Christchurch-based supplier lists its triple-glazed units in 38 sizes with a stated U-value of 0.6 W/m²K. Stock is supported by nationwide delivery as fast as one day, with typical manufacture-tostock lead times of around one to three working days on this range — useful for contractors, designers and merchants working to tight site programmes. According to Custom Rooflights, units use two layers of low-E glass, argon-filled cavities, a self-cleaning outer pane and a ceramic-printed

border, with toughened safety glass conforming to BS EN 12150. Fixed frameless triple-glazed models on this line are said to carry a 20-year warranty and are intended for correctly prepared upstands on residential extensions,

30 WINDOW NEWS | OCTOBER 2026

renovations and new builds. Custom Rooflights supplies interior designers, architects, builders, residential developers and the general public across the UK. Aluminium roof lanterns remain available through the company’s Made for Trade–Korniche partnership when a project needs a lantern rather than a flat unit. Derek McKeown, a director at Custom Rooflights Ltd, said: “Customers are increasingly looking for rooflights that combine strong thermal performance with modern design and practical installation. Our aim at Custom Rooflights is to make high-quality rooflights more accessible by offering reliable products, clear guidance and nationwide delivery. Expanding our triple-glazed flat rooflight range alongside our Korniche roof lantern offering allows us to support an even wider variety of residential and commercial projects.” For product information and full size specifications, visit: https://www.customrooflights. co.uk/product/triple-glazed-flatrooflights/

NOW AVAILABLE NEW RESURGENCE ENHANCEMENTS

FL AWLESS IN APPE ARANCE

NEW STOCKED COLOURS VLF Black

Claystone

AND PERFORMANCE Building on the success of the UK’s first double-rebated flush sash window system, we’re continuing to expand the Resurgence range.

10 stocked colours

COMING SOON RESURGENCE FLUSH DOORS

FIND OUT MORE LINIAR.CO.UK/ RESURGENCE

Large Outer Frame

Pebble Grey

Liniar Ltd. is a subsidiary of Quanex Extruded Solutions, a Quanex Building Products company.

50mm Frame Extension

TRADE NEWS

Northampton installer

Matt approached AWG about its Decorio range.

Windows were always adopts two Affordable Windows “Affordable so good at accommodating us

Group systems in three years In just three years, installer MG Window Systems has adopted two of Affordable Windows Group’s most popular window and door systems, all thanks to the manufacturers’ speed, reliability and ease of quoting and ordering. The Northampton business, trading since 1992, now fits both Timberlook and Decorio but the relationship started when it spotted the flush sash windows in quoting software Tommy Trinder, as Matt Munns, director at MG Window Systems, explains. “When I first spotted Timberlook

on Tommy Trinder, we looked closely at the windows and could see they ticked all the boxes. “For me, if you’re buying a flush fit window, you want it to look like a timber window, not something with an ugly trickle vent slapped on. Timberlook has mechanical joints and attractive concealed trickle vents complete with a hood. It was a no brainer that we wanted to sell these products to our customers.” Timberlook has become one of the installer’s biggest sellers so when delivery dates from its aluminium supplier started moving,

32 WINDOW NEWS | OCTOBER 2026

with Timberlook and providing free leads that when they launched Decorio, it made sense to see what they could do,” he adds. “We really liked the aluminium products, particularly the bi-fold doors. It’s the little things that make the difference – the gasket is built into the beads, which saves us time on site, and that’s not something every supplier offers. “Once we started installing Decorio, we knew we’d made the right decision. We had fewer issues with fitting, our lead times went down considerably and we had more confidence our deliveries would arrive on time.

TRADE NEWS The fact the system is now available on Tommy Trinder is another bonus as we now use just one platform for quoting our most popular products.” Three years in, Matt rates AWG’s service as highly as its products. “AWG is on another level with how they work with their clients,” he adds. “I’ve been so impressed with their customer service; it’s second to none. “That’s why, when we were hired a few years ago to complete a couple of big new build projects, we chose to work with AWG’s Timberlook range. We needed

roughly 500 frames for windows and doors that would complement the heritage and contemporary style of the housing development. Not only did we know the products would fit the bill, but we also had every faith that project would be completed on time and to a high standard – and the team at AWG were a big part of that.” Amelia Gaughan, head of marketing at AWG, said: “Matt originally came to us for flush sash, then trusted us with his aluminium too. That only happens when a manufacturer prioritises the installers needs from order through to delivery by providing free leads, installer friendly

Insight Data strengthens construction sector ties

quoting and ordering software, marketing support and reliable deliveries week in, week out. “We take pride in delivering the best customer service. Building strong and lasting relationships with our installer partners allows us to understand and listen to market demands, which is something we feel really sets us apart from the rest of the competition. We will always go over and above to make sure they can get their jobs done quickly and to a high standard.” Installers can explore both ranges at timberlook.com/trade and decorio-doors.com/trade

with CPA membership Construction market intelligence provider Insight Data has become an Associate Member of the Construction Products Association (CPA), paving the way for closer collaboration with the association and its members. The CPA is the leading trade body for construction product manufacturers, suppliers and trade associations. Through its direct members and wider network, it represents around 85 per cent of the UK construction industry and plays an influential role in shaping government policy and supporting the sector’s long-term growth. Insight Data holds one of the most detailed commercial databases in the UK construction sector, covering glazing fabricators and installers, builders’ merchants, housebuilders, architects, roofing contractors, and

heating and plumbing businesses, among others. Its Salestracker CRM platform is used by more than 1,000 sales professionals, including many of the glazing industry’s biggest brands. Insight Data says membership of the CPA opens the door to future research collaboration, joint data projects and closer engagement with the manufacturers and suppliers that make up the association’s membership – opportunities the company intends to explore as the relationship develops. Alex Tremlett, commercial director of Insight Data, said: “We hold detailed intelligence on tens of thousands of businesses right across the construction supply chain. CPA membership gives us the opportunity to bring that closer to the manufacturers, suppliers and trade bodies at the heart of the industry – and to explore how our data can support research and

projects that benefit the sector as a whole. “There is real potential here for meaningful collaboration. We are looking forward to getting involved with the CPA network and finding ways to add value.” Rob Lee, senior external affairs manager at the CPA, said: “Insight Data has built an impressive picture of the construction supply chain, and particularly the glazing and fenestration sector. We are pleased to welcome them as Associate Members and look forward to exploring how their market intelligence can complement the work of the CPA and its members.” Alongside the membership itself, Insight Data will have access to CPA events, working groups and industry forums, strengthening its connections across the wider construction products sector. www.insightdata.co.uk WINDOW NEWS | OCTOBER 2026 33

TRADE NEWS to GGF Membership, we can connect more installers with the expertise, resources and representation available through the Federation and help them strengthen their businesses for the future.” GGF Membership provides businesses with access to a wide range of industry-specific support. This includes technical guidance and expert advice, training and professional development, information and resources to support compliance, networking opportunities and government advocacy on the issues affecting the glass and glazing sector.

GGF and Rehau

join forces to strengthen support for Authorised Partners The Glass & Glazing Federation (GGF) has announced a new partnership with Rehau, giving businesses within the Rehau Authorised Partner network access to GGF Membership at a preferential rate. Rehau Authorised Partners are installation businesses that meet Rehau’s quality criteria and benefit from the systems company’s product expertise, technical support, training and consumer-facing marketing. Authorised Partners also receive visibility through the Rehau Dealer Locator, helping homeowners identify approved installers operating in their area. Through the new partnership,

these businesses will now have the opportunity to complement that support by accessing GGF Membership on preferential terms. Amy Hopton-Smith, head of commercial & operations at the Glass & Glazing Federation, said: “We’re delighted to be working with Rehau to create an opportunity that brings genuine value to its Authorised Partner network. These businesses already share a commitment to quality and professionalism, which aligns closely with the standards and values we champion at the GGF. “By giving Rehau Authorised Partners preferential access

34 WINDOW NEWS | OCTOBER 2026

The partnership comes at a time when installers continue to navigate developments across Building Regulations, construction product reform, competence and wider compliance requirements. Combining the resources available through the GGF with Rehau’s existing technical and product expertise will give Authorised Partners an enhanced support network to help them understand developments and prepare their businesses for change. Professional development will also form an important part of the combined offering. Rehau Authorised Partners already have access to Rehau training, CPD opportunities and product knowledge, while GGF Membership opens the door to further industry-specific training and development. Lauren Mawford GGF director said: “Running a successful installation business requires expertise across so many areas. Product knowledge and installation quality are fundamental, alongside keeping up with regulations, developing your people and understanding wider changes taking place across the industry.

TRADE NEWS “Bringing the support available through Rehau and the GGF closer together gives Authorised Partners access to an even broader pool of knowledge and expertise. We want these businesses to feel supported as they develop their teams, strengthen their professional credentials and continue delivering high standards for their customers.” Russell Hand, executive vice president at Rehau, said: “We see real value in providing Rehau Authorised Partners with preferential access to GGF Membership. This complements the support, training and technical expertise that Rehau already provides, while giving partners access to the wider benefits and representation offered by the GGF. Together,

Rehau and the GGF share a strong commitment to quality, professionalism and high industry standards, helping businesses demonstrate their credibility and deliver confidence to customers.” The two organisations will also create opportunities for greater engagement with Rehau Authorised Partners. Plans are being developed for a dedicated event bringing installers together with representatives from across the GGF, giving businesses the opportunity to learn more about Federation membership and hear directly from specialists covering technical matters, training and government advocacy. Amy concluded: “This partnership brings together Rehau’s established Authorised Partner network and the GGF’s

Real-time tracked delivery

wider industry expertise in a way that creates real opportunities for installers. “We’re looking forward to welcoming more Rehau Authorised Partners into the GGF community and helping them make the most of the knowledge, support and connections available through membership. It’s an exciting partnership that supports our shared ambition to strengthen businesses and raise standards across the industry.” Rehau Authorised Partners interested in accessing GGF Membership at the preferential rate should contact the GGF membership team for further information: membership@ggf.org.uk

www.emplas.co.uk

Next day remakes 7-day glazed Pilkington Glass manufacturer GGF member G-Award Fabricator of the Year 2025

Call today on 01933 674880 to join our installer network Scan here

for more info

TRADE NEWS

Endurance puts security at the heart of the conversation

social content from our in-house content creation team, as well as digital tools such as the Endurance Door Designer. It’s about giving our partners both the products and the resources they need to communicate their value effectively.” The approach reflects Endurance’s wider Elevate Every Day philosophy, focused on developing products that make homes more beautiful, comfortable, practical and, importantly, secure, while helping Installer Partners communicate those benefits, generate leads and build stronger businesses. Endurance composite doors feature a 48mm solid timber core constructed from 17 engineered timber laminates, combined with ABS Master locking cylinders developed to resist recognised methods of attack, including snapping, picking, drilling and bumping. Selected doors can also be specified to meet Secured by Design requirements, with the compliant specification tested to PAS 24:2022 and incorporating the ABS Master locking cylinder, laminated glazing and a letterplate cowl.

With National Home Security Month returning this October, Endurance is encouraging its Installer Partners to use the campaign as an opportunity to start meaningful conversations with homeowners about the security of their windows and doors. As the darker evenings draw in, home security naturally moves higher up the consumer agenda. For installers, Endurance says this creates an opportunity not only to discuss security specifications, but also to demonstrate the tangible value and peace of mind that premium products can provide.

Scott Foster, group marketing director at Endurance, said: “National Home Security Month gives installers a natural reason to talk to homeowners about what really makes a secure window or door. “Security can be difficult to judge by appearance alone, so our Installer Partners have an important role to play in explaining what sits behind the specification and turning technical features into genuine homeowner benefits. “We support them with professional imagery, bespoke creative assets, video and

36 WINDOW NEWS | OCTOBER 2026

High levels of security also extend across the Endurance Aluminium range, combining the inherent strength and rigidity of aluminium with features such as multipoint locking systems, ABS Master cylinders and windows that are internally beaded as standard. For additional homeowner peace of mind, eligible Endurance composite and aluminium products fitted with an ABS Master Cylinder are also backed by a £2,000 security guarantee, which provides another powerful discussion point for Installer Partners when discussing security with homeowners.

TRADE NEWS

On The Tools Card

Lee Wilcox and Dominic Bennett

think to look. We’d started reaches 30,000 members with never building the app to fix the first is usually somewhere they’d

and On Wellbeing had spent savings and mental health support bit, years on the second. Joining The On The Tools card, which combines discounts from more than 150 brands, with built-in mental health support, has passed 30,000 members in the four months since launch. On The Tools is claimed to be the UK’s largest online community for tradespeople. The card offers everyday trade savings with mental health support in a single app, offering discounts across materials and tools, fuel and leisure alongside wellbeing content delivered through a joint venture with On Wellbeing, part of Aspire Software Systems. On Wellbeing’s content is grounded in behavioural science and designed for short, practical sessions that fit around a working day, on a break, in the van, or at

the end of a shift. On The Tools’ own research found that 93% of UK tradespeople have been impacted by mental ill health, with 73% experiencing it themselves now or in the past. The single most common factor was their own finances, cited by 65%. With cost of living pressure building again, the card is designed to work on both fronts at once, easing the financial squeeze while putting support in the same place tradespeople already go for savings. Lee Wilcox, CEO and co-founder of On The Tools, said: “Money is the biggest thing hitting tradespeople’s mental health, and the support that’s out there

forces properly means the trade finally gets both in one place, from people who actually know them. The white collar world has had this for years. It’s about time the trade did too. Dominic Bennett, founder and CEO of On Wellbeing, commented: “Construction has some of the highest rates of poor mental health of any industry, and often the least access to support. Everything we build is grounded in behavioural science, but none of that matters if people never open it. Putting it inside an app tradespeople already use every day means we reach the ones who’d never go looking for help, which is exactly who we need to reach.” The On The Tools card is available at: https://onthetoolscard.com/

WINDOW NEWS | OCTOBER 2026 37

TRADE NEWS

DIY window

installation:

is it worth the risk? While DIY window installation may seem like an easy way for homeowners to save money, FENSA warns that getting it wrong can have costly consequences.

With no shortage of advice online about how to fit windows and doors, a DIY approach can be extremely tempting for handy homeowners looking to save money. But while

buying a window is relatively straightforward, ensuring it is installed correctly is considerably more complicated. “Anybody can go and purchase

38 WINDOW NEWS | OCTOBER 2026

Sam Davies, technical manager at FENSA

a window or a door from a DIY centre, or over a trade counter,” says Sam Davies, technical manager at FENSA. “There’s nothing wrong with doing that, but there are significant risks associated with self-installation that need to be spoken about.” More than just fitting One of the biggest misconceptions surrounding window replacement is that the job simply involves removing the old frame and putting a new one in its place. In reality, however, there are important structural, safety and regulatory considerations that need to be

TRADE NEWS cause for concern. With safety a key priority, the location of a window can determine whether specialist glazing is required, particularly where there is a greater risk of impact. “You have to think about safety,” confirms Sam. “Is the window located in a critical safety area? Do you need to have safety glazing installed with that window?” In addition, a reputable, professional installer will assess the property and the proposed installation before work begins, ensuring the window opening is fit for purpose, among other important considerations. “You have to think about the structure of the property too,” says Sam. “Is the aperture correctly supported?” Further still, a replacement window may need to provide background ventilation, while the position of other installations, such as boiler flues, for example, must also be taken into account. addressed. “Replacing a window in the habitable areas of a home is classed as controlled work. That means homeowners need to consider how the work is notified and certified, as well as whether the installation complies with Building Regulations. “If you’re doing that without notification to the local authority, building control, or any level of certification, it would be technically defined as a criminal offence, which can result in prosecution or fines,” explains Sam. What could go wrong? But it’s not just the legal penalties of incorrect installation that give

While these issues may not be immediately obvious to a homeowner purchasing a window from a DIY outlet, overlooking them can have serious and dangerous consequences, as Sam reiterates. “Some of these things can result in a risk to life if they’re not carried out correctly,” he warns. The importance of a proper survey Another key difference between buying a window and having one professionally specified and installed is the assessment that takes place beforehand. “Buying a window off a trade counter, or through a DIY centre, means there won’t be a proper

survey carried out to establish the size, fit, and suitability as well the compliance required for that window,” explains Sam. That means the homeowner can be left responsible for determining whether the product is suitable for the specific opening and circumstances of their property. Even an experienced DIY enthusiast may not have the specialist knowledge required to identify every potential issue, as Sam admits. “I’m handy myself… I can fit a radiator next week if I need to. It will leak afterwards, but that’s the risk you take with DIY jobs, and that’s the whole point; you don’t want to be taking those risks. “If something goes wrong, it can cost a lot of money. Not just through prosecution and fines but actually putting your property right and rectifying any damage. That’s the value in using a professional installer that can do the job right first time.” Leave it to the professionals While the attraction of DIY installation is understandable, saving on professional installation at the outset could just mean homeowners end up spending more money, further down the line. “When purchasing any window or door, it’s really important that you use a FENSA registered installer to ensure that installation is carried out in a controlled manner, is compliant with Building Regulations, and notified to the local authority correctly. “You’ll have that certification; you’ll have your guarantees in place; and just as importantly, you’ll have that invaluable element of trust and protection,” Sam concludes. www.fensa.org.uk WINDOW NEWS | OCTOBER 2026 39

TRADE NEWS

Qualicoat UK & Ireland strengthens pretreatment system supplier network

with addition of NABU Qualicoat UK & Ireland has announced that pretreatment system supplier NABUOberflächentechnik GmbH (NABU) is the latest to join the organisation. An independent company for over 30 years, NABU brings more than 25 years’ experience in chrome-free pretreatment, , with a particular focus on the architectural sector. While its core market is Germany, Austria, Switzerland and Poland – with recent expansion into the Baltic States and the Middle East – the company is proud to establish a formal presence in the UK and Ireland. NABU is one of only 11 pretreatment system suppliers globally to be members of Qualicoat UK & Ireland, according

to the organisation. NABU aims to connect and strengthen relationships with UK and Irish businesses as Markus Schöll (CEO) at NABU explains: “We already have strong technical and commercial partnerships in the UK market, and we see great value in sharing expertise and best practices. Joining Qualicoat UK & Ireland allows us to strengthen existing relationships, establish new partnerships and further support customers in achieving sustainable, high-quality coating processes.” NABU specialises in pretreatment solutions for aluminium, steel and galvanised steel. Beyond supplying pretreatment chemistry,

40 WINDOW NEWS | OCTOBER 2026

the company provides integrated technical support, dosing systems, process optimisation and wastewater treatment solutions, offering customers a complete approach to surface technology from a single source. Chair of Qualicoat UK & Ireland Chris Mansfield believes this latest addition reinforces QUKI’s commitment to driving up industry standards and supporting sustainability goals. “NABU’s formal entry into the British and Irish market means faster technical support and direct access to expert advice. The company’s extensive track record in chromefree pretreatment is a significant benefit, offering Qualicoat -approved UK and Irish applicators another proven and trusted route to meeting strict environmental standards, without sacrificing quality or durability.” “We are pleased to welcome NABU to our growing network of supplier members,” added Chris Mansfield. qualicoatuki.org/pretreatmentsystem-suppliers

VIEWPOINT

The Business Pilot Barometer offers a monthly analysis of the key trends defining window and door retail. It draws on real industry data collated by Business Pilot, the cloud-based business management tool.To find out more see www.businesspilot.co.uk/barometer

The Business Pilot Barometer Activity rebounds as autumn begins By Neil Cooper-Smith, Senior Analyst, Business Pilot

September’s data paints an encouraging picture of renewed activity following the quieter summer period, with both leads and sales rising strongly and average order values continuing to strengthen. Conversion rates also remained close to their 42 WINDOW NEWS | OCTOBER 2026

recent high, suggesting installers are benefiting from a healthier flow of opportunities while continuing to convert them effectively. August’s Barometer highlighted a more selective market, with softer lead and sales volumes balanced by strong conversion and improving order values. September’s figures show activity picking up again as the market moves into autumn, while many of the efficiency gains seen over the summer have been maintained. Lead volumes recorded one of the clearest changes this month, increasing from 99.5 in August to 113.3 in September. That represents a rise of almost 14% month-on-month and takes enquiry levels back above July’s figure of 108.6. The rebound suggests the slowdown seen during the school holiday period was largely seasonal, with homeowners returning to the market as

VIEWPOINT normal routines resumed. Sales activity followed the same direction, rising from 47.8 in August to 53.5 in September, an increase of almost 12%. This brings sales close to July’s 54.1 and indicates that the stronger flow of enquiries is translating into confirmed work. Conversion rates remained particularly steady, moving only marginally from 41.0% in August to 40.9% in September. Having remained at or around 41% for three consecutive months, this consistency suggests installers are continuing to convert opportunities effectively, even as enquiry volumes fluctuate. Average order values also strengthened, rising from £4,094 in August to £4,344 in September. This represents an increase of just over 6% month-onmonth and continues the upward movement seen since June. The latest figure suggests homeowners who are proceeding with projects remain prepared to commit meaningful levels of spend, providing further support for installer revenues as activity picks up. Lead times edged upwards from 23.5 days in August to 23.8 days in September. The movement is relatively modest and follows the stronger increase in both leads and sales, suggesting businesses are continuing to manage growing workloads while maintaining turnaround times within a broadly consistent range. A stronger picture year-on-year Looking beyond the month-on-month recovery, the year-on-year comparison provides further evidence of improvement. September’s figures are stronger than the same month last year across leads, sales, conversion rates and average order values, while lead times are considerably shorter.

Average leads increased from 105.6 in September 2025 to 113.3 this September, representing growth of around 7%. Sales also moved

ahead, rising from 49.3 to 53.5, an increase of approximately 9%. This means September’s improvement extends beyond the usual postsummer uplift, with both measures also performing ahead of the same point last year. Conversion provides another positive comparison. The average conversion rate stood at 39.8% in September 2025, compared with 40.9% this year, an improvement of 1.1 percentage points. Alongside higher lead volumes, this stronger conversion performance is helping installers generate more sales from a larger pool of opportunities. The difference in average order value is particularly significant. September 2025 recorded an average of £3,736, compared with £4,344 this September, an increase of more than 16%. This suggests that the higher level of activity is also being accompanied by greater value, with homeowners committing more to the projects that progress to order. Lead times have moved in a favourable direction too. At 23.8 days this September, they are 3.5 days shorter than the 27.3 days recorded a year ago, a reduction of almost 13%. This suggests installers are handling higher levels of leads and sales while maintaining faster turnaround times than at the same point in 2025. Taken together, September’s figures suggest the market has moved beyond the summer slowdown with renewed momentum. Higher lead volumes are feeding through into stronger sales, while conversion rates and average order values remain healthy. The year-on-year comparison adds further weight to this picture, with performance ahead of September 2025 across the core commercial measures.

The wider economic backdrop remains mixed. UK Continued on page 38 WINDOW NEWS | OCTOBER 2026 43

VIEWPOINT Continued on page 37

CPI inflation rose to 3.1% in August, driven in part by higher transport and fuel costs, adding renewed pressure to household budgets. The Bank of England held Bank Rate at 3.75% in September as policymakers continued to monitor inflation and wider economic conditions. Consumer sentiment, however, has continued to improve gradually. The GfK Consumer Confidence Index rose by one point to -13 in September, marking a third consecutive monthly improvement. While households remain cautious, the direction of travel suggests confidence is slowly strengthening as consumers assess their finances and future spending plans. For the home improvement sector, September’s data provides encouraging evidence that homeowners are re-engaging following the summer break. Stronger enquiry levels, higher sales activity and rising order values create a positive platform for installers as they move into the autumn trading period. The year-onyear figures also suggest that this improvement extends beyond seasonal patterns, with the market entering the final quarter from a stronger position than at the same point in 2025. For businesses, the priority will be maintaining the conversion performance seen throughout the summer while managing the increased volume of opportunities entering the pipeline. Timely follow-up, clear visibility across leads and careful monitoring of sales performance will become increasingly important as activity builds. This is where Business Pilot continues to provide valuable support. By giving installers realtime visibility across leads, conversions, order values and operational performance, it enables businesses to identify changing patterns quickly, respond effectively to new opportunities and make informed decisions based on their own data. As the sector enters the final quarter of 2026, September’s figures suggest the market has regained some momentum following the summer lull. With leads and sales rising both month-onmonth and year-on-year, conversion remaining strong and average project values more than 16% higher than last September, installers enter the autumn with a solid base from which to build. For more information visit www.businesspilot.co.uk 44 WINDOW NEWS | OCTOBER 2026

Business Pilot asks: build a successful in Business Pilot is bringing together six installation businesses for a new video series exploring what it takes to build and run a successful installation company in today’s market. How to Build a Successful Installation Business will feature candid conversations with Business Pilot customers from across the industry, sharing the decisions, lessons and approaches that are working within their businesses right now. Covering everything from growth and cash flow to supplier relationships, margins, marketing and technology, the six-part series has been created to give installers practical ideas they can take back to their own businesses. New interviews will be released weekly, with installers able to follow the series through Business Pilot’s dedicated Installer Success hub. Elton Boocock, Managing Director at Business Pilot, said: “There is a huge amount of knowledge and experience within the installation industry, and we wanted to create an opportunity for businesses to learn directly from each other. “We’ve deliberately spoken to six very different

VIEWPOINT companies are currently facing. The conversations explore areas including whether to employ installers or use subcontractors, how closely businesses should monitor margins, the importance of supplier relationships and how technology can improve visibility across an operation. They also look at the value of keeping things simple and why traditional approaches to marketing can still have a place alongside newer channels. Crucially, the series was filmed against the backdrop of a difficult market for the industry. Elton continued: “These conversations are happening at a really interesting time. Installers are having to look closely at where they’re making money, how they’re operating and where they put their time and resources.

What does it take to nstallation business? companies. They’re at different stages, they operate in different markets and they’ve taken different approaches to building their businesses. What they have in common is that they’re making decisions every day about how to grow, stay profitable and operate effectively in a challenging market. “That’s the kind of experience we want to share.” The series features Freedom Bespoke, a specialist glazing business working in the super prime residential market, alongside Sandringham Windows Norfolk, which has expanded its product offering as the business has developed. Also featured are Kent-based Home Choice Glazing, which has focused on organic growth, and Ripton Windows and Conservatories in Basingstoke, which brings the perspective of 30 years in business. Completing the series are Dimensions Garage Doors, a family-run company operating across two locations in Gloucester, and Wickford-based Ken Rhodes Group, where improving efficiency has become a key focus. Together, the businesses offer six different perspectives on many of the questions installation

“The businesses we’ve spoken to haven’t got identical answers, and that’s exactly why the series is useful. There are different ways to build a successful installation business. “We want people watching to hear something that makes them think about their own operation. It might be how they work with suppliers, how visible their margins are, the technology they’re using or something as simple as a marketing idea they haven’t considered for a while.” Each interview also asks the business owner or director to share one piece of advice with other installers, bringing together practical lessons learned from running and developing their own companies. For Business Pilot, the series is also an extension of its wider focus on helping installers understand their businesses and make better-informed decisions. “We work with installation businesses every day, so we see how much work goes into building a successful company,” Elton added. “There’s a lot of value in giving those businesses the platform to share what they’ve learned. These aren’t theories about how an installation company should be run. They’re real experiences from people doing it every day. “If installers come away from the series with one or two ideas that help them improve their own business, then we’ve achieved what we set out to do.” To follow Business Pilot’s weekly How to Build a Successful Installation Business series, visit businesspilot.co.uk/installer-success/. WINDOW NEWS | OCTOBER 2026 45

VIEWPOINT

Speed wins: Why it all comes down to speed and

then price for installers

Speed has always mattered more than most fabricators like to admit. Price gets talked about because it’s easy to measure, but time is what actually determines whether an installer keeps working with you. A quote that takes a week isn’t a quote; it’s a missed opportunity. A delivery that’s late by 48 hours can unravel a fitting schedule that took weeks to plan. There’s a lazy assumption that fast lead times mean corners get cut. In my experience it’s the opposite. Speed without process is just chaos with a deadline attached. The fabricators who genuinely deliver quickly are the ones who’ve invested in the systems behind the scenes, not the ones cutting steps out of production. That’s the thinking behind everything we’ve built at BSW. Our pricing team exists so a quote lands the same day it’s requested, not because it looks good on paper but because we know installers are often quoting a homeowner while they’re still on the doorstep. Our aluminium capacity has doubled because demand has, and promising fast turnaround without the factory floor, or the nationwide delivery logistics, to back it up is a promise you can’t keep for long.

Rob Morley, managing director of BSW Window Solutions, says time, not price, decides who installers call first. Ask any installer what keeps them up at night and the answer is almost always the same; time and price. I’ve been in this industry for

47 years and that’s never changed. What has changed is how little room installers have to absorb delay. Margins are tighter, homeowners are more demanding and a job that slips by even a day can be the difference between a happy customer and a lost one.

46 WINDOW NEWS | OCTOBER 2026

None of this is about being the cheapest option in the market, the race to the bottom, and I don’t think it should be. It’s about being competitively priced while being genuinely reliable on time. Installers don’t need rock bottom prices nearly as much as they need to trust that what’s promised will actually turn up when it’s supposed to. Get the process right and speed follows. Get speed right and price becomes a much easier conversation. bsws.co.uk

You’re a specialist. Your insurance should be too.

Installsure provides dedicated insurance-backed guarantees and business cover supported by knowledgeable people and established insurance partners. Insurance that speaks your language:

No subscription fees. Simply pay as you go!

Specialists in window and door and home improvement

Rated by Trustpilot for homeowner claim handling

Insurance made for installers – made simple. Call: 020 7645 3744 Email: applications@installsure.co.uk

Scan the QR code to complete the Installsure online application in less than five minutes.

www.installsure.co.uk Installsure is part of the GGF Group Specialist support for installation businesses, backed by industry knowledge.

VIEWPOINT

Designing machines around needs Emplas explains its move away from a ‘one size fits all’ approach to machinery selection, as part of a three-pronged strategy that ultimately results in a better quality product. 48 WINDOW NEWS | OCTOBER 2026

Nigel Scott

For many fabricators, machinery investment has traditionally meant choosing from a catalogue and hoping the new kit delivers the promised gains, but Emplas is taking a different approach.

VIEWPOINT Scott is candid about where Emplas started: “I’m not from the window industry, and I was surprised to find machines that all did the same thing, no matter what manufacturer I went to. I would describe the options as simply ‘off‑the‑peg machines’.”

But rather than shrug and accept it, Emplas is using it as a roadmap for improvement. The Reliability Engineering Team, machinery suppliers and quality department are all working under the same premise to take those failure modes off the table.

But that approach didn’t fit a factory running three shifts in a restricted space, with a complex product range and UK‑specific fabrication demands.

It’s a simple but powerful expression of Emplas’ new philosophy: don’t rely on someone remembering – design a system that won’t let it pass.

Instead of accepting off the peg machinery, Emplas turned the model on its head. The fabricator has invited engineers from major suppliers into its Wellingborough site to help them understand the real constraints and quality challenges before proposing solutions.

Quality as data

“We’re looking for a partner that is prepared to design the machinery around us. Not the other way around,” explains Nigel The rise of the Reliability Engineering Team/Department

Faced with a limited footprint, rising quality expectations and a complex product mix, the company is re‑imagining how it buys, runs and maintains machinery – and using that as a lever to transform product quality and reliability. At the heart of this shift are three pillars: a new manufacturing design strategy, the introduction of a dedicated Reliability Engineering team, and a suite of live quality‑control systems that turn data into action on the shop floor. ‘Off‑the‑peg’ isn’t good enough Senior operations manager, Nigel

Changing how you buy machines only works if you also change how you run them. Emplas has done that by investing “very heavily” in its engineering team. “The team’s objective is to track breakdowns, and how long it takes to fix them; track to see how long it took to receive the spares and plan the maintenance on the machines,” explains Nigel The goal is simple: maximise the efficiency, utilisation, and revenue generated from existing machinery, without sacrificing quality. 2,000 ways to go wrong One of the more striking admissions from Nigel is just how many potential failure modes Emplas has identified, with the number standing at 2,000.

Underpinning the machinery changes is the factory‑wide Emplas Operating System, linking operators, machines and jobs into a single digital thread. “Information flow is more important than product output on the shop floor,” says Nigel. “There are 375 people working in our factory environment. To ensure that they have the right information to do the right things, at the right time, to deliver a quality product is a challenge.” Every operator now logs in to their workstation with a unique card. Before they can start, they must complete digital safety checks, creating a time‑stamped, auditable record, followed by quality calibration checks with on‑screen video instructions. When defects are found downstream, the system sends that information straight back to the operator and process concerned. Looked at in isolation, an engineer here or a screw‑counting system there might seem incremental. But viewed together, they mark a significant shift in its approach to machinery investment and quality, with positive results for both Emplas, its staff and its customers. emplas.co.uk WINDOW NEWS | OCTOBER 2026 49

VIEWPOINT less.” According to Astra, more installers are now actively looking to simplify procurement by sourcing complete aluminium packages through a single trusted partner. This trend is being seen across both residential and commercial projects. Astra Window says its own expansive aluminium portfolio provides installers nationwide with a single source for virtually every aluminium requirement.

The biggest threat to installer profitability isn’t competition, it’s complexity The UK glazing sector has never been more competitive. Margins remain under pressure, customer expectations continue to rise, and project schedules are tighter than ever. Yet according to Astra Windows, the biggest challenge facing many installers isn’t competition, it’s complexity. The Greater Manchester-based aluminium fabricator believes too many installers are unknowingly sacrificing profitability through fragmented supply chains, inconsistent product sourcing and unnecessary operational inefficiencies.

As product portfolios have expanded across the industry, many installers have found themselves sourcing windows from one supplier, sliding doors from another, commercial systems elsewhere and specialist products from multiple manufacturers.

For David Jackson, managing director of Astra Windows, the issue is becoming increasingly apparent. “Everybody talks about generating more leads, winning more jobs and growing turnover. But very few people talk about how much profit is lost through complexity. The installers performing best aren’t always the biggest, they’re often the ones who have simplified their operations and removed as many obstacles as possible from the supply and installation process.”

While this can appear beneficial on paper, Astra Windows believes it often creates additional challenges; several quotations, complex lead times, confusing delivery schedules, overwhelming technical contacts, and multiple opportunities for mistakes. “Every additional supplier creates another point of potential failure,” explains David, “When projects are already operating on tight schedules, installers don’t need more administration. They need

50 WINDOW NEWS | SEPTEMBER OCTOBER 2026 2026

While price remains important, Astra Windows says installers are increasingly recognising the value of dependable service. The company points to issues such as delayed installations, rework, missed deliveries and project disruption as hidden costs that often outweigh small differences in product pricing. “The cheapest quote can quickly become the most expensive option if it creates problems on site,” says David, “Installers are becoming far more focused on consistency, communication and reliability because they understand the impact these factors have on profitability.” The company was recently recognised as an AluK approved fabricator, reinforcing its reputation for quality fabrication and technical expertise. Looking ahead, Astra Windows believes the installers who thrive over the next decade will be those who focus on operational efficiency as much as sales growth. “Winning work will always be important,” David concludes, “But the businesses that really succeed will be the ones that can deliver projects efficiently, consistently and profitably. In many cases, that starts with simplifying who they choose to work with.” Astra Windows: 01204 793333 or info@astrawindows.co.uk

Find new customers here The PROSPECTManager data portal provides access to a family of prospecting databases spanning building materials, building, home improvement and construction markets. PROSPECTManager was created to make it easier for businesses to plan and grow. Plan (geographically) where to grow Find hard-to-reach customer audiences Identify more of the right sort of customers - who have the money to buy

specifiers Ratings by

Let’s talk

@prospectmanager prospectmanager.co.uk

To chat through how our customer data and targeting tools can help, get in touch by emailing hello@prospectmanager.co.uk calling 01453 845 717 or visit prospectmanager.co.uk

VIEWPOINT Rob says Glazerite has seen this approach work successfully for customers sourcing their product requirements from the Group. “We’ve got a history of case studies at Glazerite, and more we’re building this year, where an installer buying all of its product requirements from one place has benefited their business.

Why installers can benefit from

“It makes the process slicker. They can concentrate on what they’re good at, which is the installation side, and have the reassurance that they’ve got a great portfolio of products coming in.” Making ordering and delivery simpler

buying from one fabricator

The benefits also extend into ordering and logistics. Bringing a greater proportion of an installer’s requirements together can make it easier to coordinate products for upcoming projects.

For installers, managing several product ranges, orders, deliveries and suppliers can take time away from the core job of serving customers and completing installations.

“Leave the fabricating to us. We can give you the volume, the selection, the colour choices and the delivery, and you can build your business around installation,” he explains.

Orders can be placed together, and products can arrive on the same vehicle, helping installers plan workloads and organise deliveries around their fitting schedules.

Working with one fabricator for a wider range of product requirements can help simplify that process, bringing ordering, deliveries, product choice and technical support together through a single supplier.

Bringing product requirements together

Rob explains: “Customers can place their orders together and have those products turn up at the same time.

For Glazerite, its scale and product portfolio allow customers to source a broad selection of windows and doors through one fabricator, supported by manufacturing sites across the UK. Rob Brearley, group managing director at Glazerite, says this approach gives installers the opportunity to focus their resources on installation and developing their businesses.

A broad product portfolio is central to the single-supplier approach. Glazerite’s manufacturing capability gives installers access to a wide selection of products, specifications and colour options, allowing them to meet different customer requirements through one fabricator. For installers, bringing those requirements together can create a simpler purchasing process and give them greater scope when discussing options with homeowners and commercial customers.

52 WINDOW NEWS | OCTOBER 2026

“We can offer that at scale and within a short lead time from our plants, which helps customers manage their own workload.” Giving installers greater choice Having access to a broader portfolio gives sales teams more options to present to customers and can help installers respond to a wider range of project requirements. That can include different window and door styles, colours and

VIEWPOINT specifications, backed by the relevant accreditations, Kitemarks and service support. For Rob, this breadth gives installers an opportunity to develop the proposition they take to market.

Glazerite supports its product offering with the accreditations, insurance requirements and service support that installers need when supplying products to their own customers.

“They’ve got a great portfolio of products coming in and they can step up in the market by offering more to their customers,” he says.

Bringing these elements together creates a more joined-up relationship between fabricator and installer, with product supply, logistics and support working alongside each other.

Supporting the whole customer relationship

For installers, it can also create more time to concentrate on the

High-performance

areas where they add the greatest value, from generating enquiries and advising homeowners through to fitting and aftercare. Rob concludes: “We can offer the product range, volume, colour choices, delivery, accreditations, Kitemarks and service support. “There are so many benefits for installers in bringing those requirements together. It gives them the support to concentrate on installation and develop their business.” www.glazeritewindows.co.uk

glazing must be central

to UK retrofit strategy,

GGF tells Parliament

The Glass & Glazing Federation (GGF) has called for highperformance glazing to play a greater role in UK housing retrofit and fuel poverty policy, highlighting its potential to reduce energy demand, lower household bills and support British manufacturing.

The message was delivered at the UK Glass & Glazing Collective Parliamentary Reception at the Palace of Westminster on 9 September, where representatives from across the glass and glazing sector came together with parliamentarians and stakeholders to discuss the industry’s contribution to economic growth, energy efficiency, reindustrialisation and net zero. Speaking at the event, Chris Beedel, head of government advocacy at the GGF and chair of the UK Glass & Glazing Collective, said the sector has an important role to play in addressing some of the major

economic, environmental and social challenges facing the UK. Central to the GGF’s message was the need to consider the energy performance of the UK’s building stock alongside investment in low-carbon heating technologies. Chris highlighted the impact of inefficient windows on heat loss and argued that improving the fabric of homes should form part of a coordinated approach to reducing energy consumption. He said: “Every highperformance modern glazing system represents lower energy demand, lower carbon emissions, greater comfort, and lower household bills.” Chris told attendees that greater investment in high-performance glazing could support households while creating opportunities throughout the UK glass and glazing supply chain.

He added: “High efficiency glazing must be put at the heart of housing retrofit and fuel poverty policy and treated with the same strategic importance as insulation and other lowcarbon technologies. This will help support British jobs, support British-made products, and support British homes.” Building the case for policy change The Parliamentary Reception also heard from Lord Foster, who has supported the sector’s campaign for changes to the VAT treatment of energy-efficient glazing. Lord Foster highlighted that double and triple glazing have been required to meet energy-efficiency requirements since 2002, while remaining outside the list of energysaving materials benefiting Continued on page 48 WINDOW NEWS | OCTOBER 2026 53

VIEWPOINT Continued from page 47

from reduced VAT treatment. He called for continued collective engagement with policymakers to address the issue. He also raised concerns surrounding Extended Producer Responsibility arrangements for packaging, particularly the implications of a weight-based approach for glass.

Technologies including electric melting, hybrid furnaces and hydrogen-ready production systems are already available, he said, with the opportunity now centred on creating the conditions required to deploy them at scale within the UK. The event also saw Dean launch the Glass Charter, which calls for greater recognition and support for UK-manufactured glass.

Lord Foster praised the creation of the UK Glass & Glazing Collective, which was founded in 2024 to bring organisations from across the sector together and strengthen engagement with government, opposition spokespeople and other stakeholders.

The Charter is designed to champion domestic glass manufacturing and its contribution to skilled employment, UK supply chains, emissions reduction and future investment. Ministers, parliamentarians, peers and industry leaders were invited to demonstrate their support for its The GGF believes this collaborative aims. approach can help policymakers develop a greater understanding Creating the conditions for future of the contribution glass and growth glazing makes across housing, construction, energy efficiency and The reception also heard from UK manufacturing. Glass Futures, which highlighted the role glass plays across a wide Supporting British manufacturing range of strategically important and investment sectors. The economic contribution of domestic glass manufacturing was also highlighted during the reception. Dean Butler, president of British Glass and UK operations development director for Ardagh Group, told attendees that the UK glass manufacturing industry directly employs around 6,000 highly skilled people across 19 manufacturing sites, generates approximately £2.3 billion and contributes around £750 million in GVA.

Applications extend across energy-efficient buildings, renewable energy, communications, healthcare, defence, aerospace, scientific research and advanced manufacturing. Glass Futures identified four priorities for partnership between industry and government: internationally competitive industrial energy, long-term investment certainty, a renewed skills pipeline and support to move innovation from research and demonstration into full-scale industrial deployment.

Dean outlined the importance of creating conditions that allow UK manufacturers to compete Together, the speeches for international investment, demonstrated the breadth of including competitive energy costs, the sector and the connection sufficient grid capacity, long-term between glass and glazing, policy certainty and support for economic growth, energy the deployment of low-carbon efficiency, domestic manufacturing technologies. and future technologies. 54 WINDOW NEWS | OCTOBER 2026

Government signals commitment to collaboration Blair McDougall MP, Minister for Re-industrialisation, acknowledged the pressures facing the glass sector, including rising business costs, Extended Producer Responsibility and energy costs, while highlighting measures designed to support eligible glass businesses, including the British Industry Supercharger and the forthcoming British Industry Competitiveness Scheme. The Minister also recognised the work of the GGF and British Glass in representing the sector’s priorities to government and expressed his commitment to continued collaboration. Blair said: “I want all our foundation industries to thrive. So, it will be my pleasure to work with you openly and collaboratively on the priorities that matter to you.” For the GGF, the Parliamentary Reception provided an opportunity to take the priorities of the glass and glazing industry directly to policymakers and strengthen the case for greater recognition of high-performance glazing within national policy. Chris concluded: “Today, I ask those gathered here to see glass as the opportunity, see it as UK manufacturing, see it as skilled jobs, see it as warmer homes, see it as lower bills, see it as innovation, see it as investment, and above all else, see it as growth.” The GGF, working through the UK Glass & Glazing Collective, will continue engaging with government, Parliament and industry stakeholders to champion policies that support energy-efficient homes, British manufacturing, investment and long-term growth across the sector.

BE PAR T OF FIT FIT SHOW is your biggest opportunity to get in front of 10,000+ decision makers all under 1 roof, ready to do business with you. Be the partner fabricators, installers, housebuilders and specifiers can't build without. We FIT Together. Join the line up - fitshow.co.uk

The UK’s Only Dedicated Fabricator and Installer Trade Show NEC BIRMINGHAM • 18 - 20 MAY 2027

VIEWPOINT

Why good service is about more than

getting the order right For installers, choosing the right supply partner can have a significant impact on the day-today running of their business. Product quality, price and lead times will always matter. But when you are managing multiple projects at once, the quality of support behind the product can be just as important. It is something Sternfenster customers regularly tell us, according to the

company. Chris, from Lifestyle Windows recently described the impact that moving to Sternfenster had on their business: “I’m not exaggerating to say the move to Sternfenster has been life changing for us. I honestly think our business would be in a different place if we hadn’t been buying from you guys for the last

56 WINDOW NEWS | OCTOBER 2026

five years.” They also highlighted the role played by Sternfenster’s Customer Service Department. “The support that we get is very noticeable. You can tell people really try to sort out the problems which are important to us.” Their conclusion was refreshingly straightforward, “It’s a bloody good firm you’ve got!” No supply chain is completely without challenges. Windows and doors are complex products, projects change and sometimes unexpected problems arise. What matters is how those situations are handled. A recent example came from Amy at Falcon Windows, when the

VIEWPOINT

Sternfenster team arranged for glass required for a customer’s project to be delivered by courier. Following the delivery, Amy contacted Sternfenster to say: “We just wanted to say a huge thank you for getting the glass to us. It’s just been delivered by courier.” But it was the next sentence that demonstrated why the additional effort mattered: “This has made the difference between a happy customer and unhappy customer.” For an installer, that difference is important. A missing or delayed item can affect a fitting schedule, require another visit to site and, ultimately, influence the homeowner’s experience of the installation company. Being

able to call on a supplier that understands those pressures and is prepared to help find a solution can make running a business that little bit easier, according to the company. Sternfenster has continued to invest in the products, manufacturing capabilities and digital tools it provides to its customers. But good service still comes down to people. It is the customer service team responding to a query. The production team working to get an order ready. The logistics team getting products where they need to be. And sometimes, it is someone recognising that getting a piece of glass onto a courier could make the difference between a happy and an unhappy

homeowner. That level of support helps installers concentrate on what they do best: winning work, completing installations and looking after their own customers, says the company. And while Sternfenster can talk about its approach to customer service, feedback from the businesses that experience it every day perhaps says it better. As one customer put it, “You can tell people really try to sort out the problems which are important to us.” For Sternfenster, that is exactly what good customer service should look like. www.sternfenster.com WINDOW NEWS | OCTOBER 2026 57

PEOPLE his current role, I am pleased that this will not mark the end of his relationship with BFRC or the GGF Group. From October, Richard will continue to work with us under a consultancy arrangement, providing specialist support, sharing his considerable knowledge and experience, and helping us with the next stage of BFRC’s development. “This arrangement gives us the opportunity to retain Richard’s expertise while also ensuring a smooth transition as we continue to strengthen the BFRC team and take the business forward.

A new chapter

at BFRC for

Richard Sellman The BFRC would like to announce that Richard Sellman will be leaving his role as managing director of the business, but is pleased to confirm day to day operations with Richard at the helm will remain unchanged for the foreseeable future. With over 30 years’ experience in the IGU and Window Industry, Richard joined the BFRC in 2023, having previously worked for a number of multi-national organisations as well as smaller UK based enterprises. His time at BFRC has seen the organisation reinvent itself, with the set up a state-of-the-art laboratory in Telford, with amazing equipment and capabilities, secure new

accreditations, introduce new services and modernise the approach, positioning BFRC as a true advocate of raising the standards across the industry, according to the council. Tim Simmons, CEO of the GGF Group comments: “During his time with BFRC, Richard has made a significant contribution to the business and to the wider industry. His technical knowledge, experience and relationships across the sector have been extremely valuable, and I would like to thank him personally for the contribution he has made. “Although Richard will be leaving

58 WINDOW NEWS | OCTOBER 2026

“I know Richard has built strong relationships across the Group and the wider industry, and I am sure you will join me in thanking him for everything he has contributed in during his employed role and wishing him well as he moves into this next chapter. “Most importantly, I am delighted that we will continue working with Richard and benefiting from his experience over the months ahead.” Richard concludes: “The BFRC has a long history of raising standards in the industry, being the first to deliver measurable and understandable performance ratings for windows and remaining the most trusted ratings provider in the UK. We’ve achieved a great deal in recent years and although I am stepping away from the role of MD, I’m excited to continue to build on that trajectory in the coming months in my consultancy role. “Despite my change of role, the BFRC is still very much committed to providing a customer centric testing and certification proposition. We have a shared objective to continue to provide a great service and support BFRC members beyond expectation, and we will continue to pull in the same direction to ensure that happens.” www.bfrc.org

THE FASTEST, MOST EFFICIENT WAY TO

WIN NEW CUSTOMERS Insight Data provides the UK’s No. 1 prospect database for the fenestration and construction sectors. 50,000+ potential trade, commercial and new-build customers. In-depth information not available anywhere else. All in one industry-specific sales & marketing platform we call Salestracker™. Stop getting lost in the maze of out-of-date directories, poor data, and cobbled-together lists that waste time. Get instant access to true market intelligence and start targeting real decision-makers today.

SCAN HERE

To book a FREE DEMO scan the QR code or call Insight Data today: 01934 808 293

@insightdataltd

E: hello@insightdata.co.uk

www.insightdata.co.uk

PEOPLE

Cyncly appoints Steve Warfield

as chief customer officer Alyssa Jones

embraces new

role with The Residence Collection After joining The Residence Collection just three months ago, Alyssa Jones is already making an impact as brand ambassador for the North, supporting installers and helping businesses meet the requirements to become recognised Residence Installers. Her role includes sharing updates, gathering feedback and building relationships with the installer network. Alyssa also attended a Women in Fenestration Network event, where she learnt how to install a window and connected with other women across the industry. Describing herself as a “handson learner”, Alyssa says the experience helped develop her confidence and industry knowledge, alongside her previous sales and account management experience. “The WFN event was brilliant! It was an honour to be invited,” she says. “This organisation is providing pathways and opportunities to people who may have otherwise missed out or felt out of place.”

Sally Gingell, national account manager, said Alyssa had already made a “positive impression” and praised her enthusiasm for learning and meeting people.

Cyncly, a global provider of AI-driven software for the spaces-for-living industry, today announced the appointment of Steve Warfield as chief customer officer (CCO). As CCO, Warfield will lead Cyncly’s global customer organization, with direct responsibility for the end-to-end customer experience including onboarding, enablement, customer support, and customer success. In his role, Warfield will focus on delivering a consistent and connected experience across the company’s entire software portfolio, helping customers realize the full value of Cyncly’s software. “Our customers choose Cyncly because our specialised software helps them run more efficient, profitable businesses. The experience and support we provide are a vital part of that equation,” said Anand Krishnan, chief executive officer. “Steve has spent his career building and transforming world-

60 WINDOW NEWS | OCTOBER 2026

class customer organizations. He brings deep operational expertise, a clear-eyed focus on customer health, and a genuine drive to help the businesses we serve achieve real, measurable outcomes. We are happy to welcome him to Cyncly.” Warfield brings more than 20 years of customer operations leadership in complex, fastgrowing B2B SaaS and enterprise software environments. He has a proven track record of scaling global teams, improving customer experience, and maintaining customer loyalty through clear operating models, strong execution, and the thoughtful deployment of new technology. Most recently, he served as vice president of customer service and technical support at Zendesk, a global leader in customer experience software, according to the company. cyncly.com

PEOPLE advanced to assistant depot manager before taking the reins as depot manager. From Three Depots to a National Network

Danny Cavanagh

From warehouse floor

to the boardroom: how

Danny Cavanagh built a 25-year career at GAP

When Danny Cavanagh walked into GAP’s Wirral depot on October 1st 2001, for his first shift as a warehouse operative, he readily admits he knew very little about the building products industry. What he did know was that GAP felt like a business with genuine potential and a culture where hard work would be rewarded Now, as he approaches his 25th anniversary with the company, Danny sits on the Board of Directors as Depot Operations Director, managing everything from fleet logistics and central distribution to estates, stock management, sheet sales, and a national network of depots. His quarter-century journey is a powerful testament to personal commitment and to a company culture that actively champions internal progression.

A Steep Learning Curve and a Culture of Opportunity

Danny’s entry into the trade came after meeting Jon Randles, who was serving as the Wirral depot manager at the time. “Back then, I didn’t know much about the industry at all, sо іt was a steep learning curve,” Danny reflects. “GAP seemed like a great place to work and develop. I decided early on that with hard work and commitment, this could turn from just a job into a real career.” That early intuition proved spoton. Over the next several years, Danny systematically worked his way through almost every operational function within the depot. From the warehouse floor, he stepped up to the trade counter, moved into stock control and the sales office, and

Danny’s operational success at the depot level led to wider responsibilities across the group. Initially tasked with helping to mentor and develop a small cluster of three depots, his strategic remit expanded rapidly as the company grew, eventually encompassing 46 depots. His rise through the ranks culminated in his appointment to the Board of Directors. “Being promoted to the Board of Directors was a key personal moment for me,” says Danny. “There are too many highlights to list, but beyond business milestones like successful acquisitions, playing a key part in developing and promoting other people will always be what I’m most proud of.” A Flat Structure That Empowers When asked what single piece of advice he would give to a new warehouse operative starting out today, Danny points directly to curiosity and communication. “Never be afraid to ask questions to whoever you feel can give you the best answer,” he advises. “GAP works with a flat structure, sо never feel like you can’t call the owners or directors if you feel they can help. Nо question іs too big or too silly, everyone іs happy tо support you.” As GAP continues its strategic expansion across the UK and prepares for future milestones, including Rockdoor’s 30th anniversary in 2027, Danny’s story stands as a clear signal to both staff and trade customers: GAP is a business built on deep-rooted experience, genuine relationships, and leaders who know the trade from the ground up. https://www.gap.uk.com/ WINDOW NEWS | OCTOBER 2026 61

PEOPLE businesses.” Their paths crossed again when Rob joined Sash in Barnsley, discovering Darren was running a neighbouring manufacturing operation. Teams from both businesses visited each other, exchanging ideas and experiences.

From the shop

floor to Glazerite: 31 years of shared experience For Rob Brearley and Darren Rhodes, a shared approach to manufacturing, leadership and workplace culture has been more than three decades in the making. Today, Rob is group managing director of Glazerite and Darren is managing director of its Northern sites. Their relationship began in 1995, when Rob, then 17, joined Carrington Wire in Halifax as a junior lab technician. Darren was head of the department and interviewed him for the role. The pair spent around 10 years together in the steel

industry, gaining experience in wire manufacturing before pursuing separate careers across different manufacturing sectors. They remained in contact, sharing ideas around lean manufacturing, operational improvement and best practice. “We always liked to share best practice between ourselves,” Darren explains. “We had very similar manufacturing careers in terms of learning about lean manufacturing and different ways of working. You can never know everything, so we’d talk about what Rob had learned from his experience and what I’d learned from running different

62 WINDOW NEWS | OCTOBER 2026

After discussing working together for several years, the opportunity finally came when Rob became involved in the management buyout of Glazerite five years ago. “We’re very like-minded. We’ve got the same sort of operational energy, business thinking and approach to culture, so I always had it in mind that we’d work together again,” Rob says. Today, that shared approach remains central to how they lead Glazerite. Both place strong emphasis on knowing employees, understanding life on the shop floor and creating a culture where people feel valued and connected to the wider business. “We like to get to know people. We know their names and we know what interests them. “We think being personable is important because that’s where we came from. We were once working on the shop floor, putting things together ourselves.” For Rob, that experience continues to shape the Group’s priorities. “We all have the same goals: customer focus, care about people, culture, making good products and making sure the business is healthy for the future,” he explains. Their shared manufacturing background and understanding of people remain key influences on the culture they continue to develop across Glazerite. www.glazeritewindows.co.uk

Your GGF membership

could pay for itself! Did you know that the discount you get by buying your Installsure insurance-backed guarantees through the GGF, can make GGF membership pay for itself? That’s your insurance-backed guarantee provider sorted - plus access to:

Expert technical support

Comprehensive technical library

Training courses and materials

HR and legal advice

A ‘no brainer’ for YOUR business. Speak to the GGF membership team today on 020 7939 9100 Alternatively, scan the QR code or visit the GGF website and select ‘APPLY TO JOIN’

www.ggf.org.uk Part of the GGF Group

Supporting better standards, stronger businesses and greater confidence across the glass, glazing and fenestration industries.

Exclusive networking opportunities

PEOPLE and I am happy to be part of it.” Quang joined as an IT technician when the department consisted of just two people supporting around 25 computer users. At the time, the business was moving from DOS to Windows-based software, email was only beginning to replace fax, and a single server sat on his desk. Today, he leads Emplas’ IT and systems function, which has grown to support more than 700 users. His team has developed integrated software and the EVA platform, connecting departments and giving the business a single source of data.

Emplas celebrates 25-year milestones for Kevin and Quang Emplas has celebrated the long service of Kevin Mander and Quang Dinh, who have both reached 25-year milestones with the business. Now operations quality control manager and head of IT respectively, Kevin and Quang have seen Emplas grow from a small fabricator into a group employing more than 700 people, says the company. Their own careers have developed alongside that growth, with both progressing from hands-on roles into positions that are central to the quality, systems and day-to-day consistency of the business. Kevin began in manufacture, working predominantly on door fabrication at a time when production involved far more

manual cutting, reinforcing and glazing preparation than it does today. He has since worked across a wide range of operational roles before moving into quality control, where his focus extends beyond checking finished products to developing the processes that help Emplas manufacture accurately and deliver on time, according to the company. Kevin said: “I have grown with the company. Emplas has invested in me, put me on different courses and helped me develop in the role and as a person. “I am proud that I can pass my knowledge on to the people who will be here after me. To have seen the business grow from one small unit to where it is now means a lot,

64 WINDOW NEWS | OCTOBER 2026

Quang said: “What makes me most proud is the team we have and the way people across the business are always looking at how a process can be improved. “No two days are the same. There are always new challenges, and that has kept the role interesting throughout my time here.” Ryan Johnson, group managing director of the Emplas Group, said Kevin and Quang’s experience, loyalty and willingness to take responsibility had made a lasting contribution to the company. He said: “Kevin and Quang are part of the Emplas family and the backbone of the business. They have helped to shape our future, and, without their contribution, we would not be in the position we are today. “They reflect what we stand for: teamwork, determination, integrity, delivering quality and putting the customer first. We value them enormously, and they have repaid that with loyalty and hard work. “I have enjoyed sharing the journey with them, through all its ups and downs, and I want to thank them both personally. Long may it continue.” emplas.co.uk

PEOPLE and strengthening Two new appointments for Glazpart toourdeveloping procurement function, working

closely with both our internal teams and supply partners to build a robust, aligned supply chain that delivers real value and supports the continued growth of the business.”

Chris Mahoney, Wes Ball and Deborah Roberts of Glazpart

Glazpart has strengthened its senior management team with the appointments of Deborah Roberts as head of procurement and Chris Mahoney as technical sales director.

across the aerospace, medical and automotive sectors. Since 2020, she has specialised in plastic injection moulding, focusing on procurement and supply chain management.

Deborah began her procurement career in electronics before moving into manufacturing, where she has led procurement teams

On joining Glazpart, Deborah said: “I’m delighted to join Glazpart at such an exciting time. As head of procurement, I’m looking forward

Chris started his career in process engineering before developing a senior management background in technical and business development within the automotive sector, working with brands including Jaguar Land Rover, BMW, Mini and Nissan. Since 2018, he has held an operations director role within plastics manufacturing. Chris said: “I am pleased to join Glazpart and look forward to developing the technical and bespoke side of the business.” Wes Ball, managing director, said both appointments would strengthen Glazpart’s expertise and support its continued growth and innovation.

Glazerite strengthens Scottish

team with new area sales manager

Glazerite has appointed Rhys Carmichael as area sales manager for Scotland, bringing several years of fenestration industry experience to its sales team.

for Glazerite and having Rhys based in the region means he can work closely with our customers, get to know their businesses and provide dedicated support.”

Based in Scotland, Rhys will provide customers with a dedicated local contact, supporting their day-to-day requirements as Glazerite continues to develop its presence across the region.

Rhys has completed his induction across the Glazerite Group, gaining insight into its manufacturing operations, product range and customer support. He will be supported by the company’s Northwest manufacturing division and delivery network, which serves customers across Scotland, including Peterhead and Inverness.

Billy Hawes, national sales manager at Glazerite, says: “We’re delighted to welcome Rhys to the team. He brings valuable industry experience and a strong understanding of the importance of developing lasting relationships with customers. “Scotland is an important market

Rhys says: “I’m really pleased to be joining Glazerite and I’m looking forward to getting out and meeting customers across Scotland. “Having spent the last several years working in the industry, I

Rhys Carmichael

know how valuable strong supplier relationships are. My focus will be on getting to know our customers, understanding their businesses and making sure they have the support they need from Glazerite.” Billy adds: “We’ve developed a strong customer base in Scotland and Rhys will play an important role in supporting its future development.” www.glazeritewindows.co.uk WINDOW NEWS | OCTOBER 2026 65

V E R T I C A L S L I D E R S & H E R I TA G E C O N S E RVAT I O N

Delivering heritage style and modern

performance at Welborne Garden Village 66 WINDOW NEWS | OCTOBER 2026

Welborne in Hampshire is a new generation sustainable garden village delivering 6,000 homes designed to blend traditional architectural character with high performing houses built for the future. As part of the project, Roseview Windows was selected as the fabricator to supply Rehau’s Heritage vertical slider windows, for both domestic and commercial properties throughout Welborne.

V E R T I C A L S L I D E R S & H E R I TA G E C O N S E RVAT I O N

With its focus on creating an authentic heritage aesthetic supported by modern, low maintenance materials, Welborne was the perfect fit for Roseview Windows. It appealed to the team because Welborne sits exactly where they are operating in the market – blending sustainability with visual innovation. Welborne is being built to a Design Code set by the awardwinning architectural designer Ben Pentreath OBE and reflects the traditions of Hampshire architecture and Garden City styles. Welborne’s homes require windows that deliver traditional

sash styling in line with the heritage-led design intent, as well as high-performance uPVC construction to ensure durability and low maintenance requirements. Using Rehau Heritage profiles for authenticity The Welborne team selected Rehau’s Heritage profile system in Roseview’s Ultimate Rose finish for its ability to replicate traditional timber aesthetics while delivering advanced modern performance. Providing thermal efficiency, aesthetic authenticity, security and long-

term durability are all factors essential to Welborne’s vision and are central to achieving a cohesive heritage feel throughout. Inspired by the Garden City movement, Welborne blends the best elements of town and country life, bringing together a sustainable, thoughtfully designed community that celebrates heritage architecture and is close to nature, while offering the practicalities and comforts of modern life. The Arts and Crafts, Garden City and Queen Anne styles draw on characteristic features of WINDOW NEWS | OCTOBER 2026 67

V E R T I C A L S L I D E R S & H E R I TA G E C O N S E RVAT I O N

these traditions, ranging from individuality and variety to the use of local materials, along with a deeply rooted connection to nature and the surrounding land. Bespoke requirements for a heritage-led vision To meet the detailed design specifications, Roseview supplied units built to a defined configuration. This included a white woodgrain finish, eclipse vents, Secured by Design (SBD) protection and V Flex + 4/20/4 soft clear (no-low-iron) glazing on all windows. To secure the contract, Roseview demonstrated 68 WINDOW NEWS | OCTOBER 2026

V E R T I C A L S L I D E R S & H E R I TA G E C O N S E RVAT I O N its ability to achieve U-values of 1.3 throughout Welborne, which the Rehau Heritage vertical slider window system delivered. Roseview has worked in partnership with Rehau for over 40 years, making them one of the longest-standing fabricators using the Heritage system. This long-standing experience has ensured the smooth and reliable delivery to a highly individualised specification, with zero challenges throughout the fabrication process. Supporting a thriving community Welborne is creating a thriving new community with characterful design and nature at its heart. Using Rehau’s Heritage vertical slider windows,

Roseview has been part of realising this vision, keeping authenticity at the forefront and providing the long-term performance benefits expected of modern housebuilding. This partnership highlights how heritage aesthetics and uPVC innovation can work together to create homes that look traditional, deliver exceptional long-term performance and require minimal maintenance. Keane Grantham, marketing manager at Roseview Windows, said: “Welborne has been an exciting project for our team to work on. It’s rare that an opportunity comes along that is so closely tied to your values. It has been fantastic to showcase what we’re all about. The Rehau Heritage profile in the Ultimate

Rose specification was the perfect choice for Welborne, delivering not only on style, but on performance too.” Luke Boban, head of sales, at Rehau, said: “Welborne provided a strong platform to showcase the REHAU Heritage vertical sash at its best. It proves that uPVC can work for heritage-led design. It’s a job we’re genuinely proud of, and one we’ve been delighted to deliver alongside Roseview Windows. To find out more about Rehau’s Heritage vertical slider, please visit: https://window.rehau.com/ uk-en/pvcu-windows-doorscomposite-curtain-walling/pvcurehau-windows/rehau-heritagevertical-slider

V E R T I C A L S L I D E R S & H E R I TA G E C O N S E RVAT I O N

The comeback

of character: how windows are helping homeowners blend heritage

with modern performance By Dene Rylands, Business Development Manager, UK Doors Online Over the years, I’ve spoken with countless homeowners who felt they were facing a difficult choice when replacing their windows. They either had to preserve the traditional character of their property or opt for modern windows that delivered better energy efficiency, security and ease of maintenance.

Thankfully, that’s no longer the case. In my time in the industry, one of the biggest shifts I’ve seen is the growing demand for windows that combine classic styling with modern performance. Whether it’s a Victorian terrace, an Edwardian semi, a country

70 WINDOW NEWS | OCTOBER 2026

Dene Rylands

cottage or even a newer property looking to add a touch of heritage charm, homeowners are increasingly looking for products that offer the best of both worlds. For me, this isn’t just a passing trend. It’s a reflection of how people feel about their homes. More than ever, homeowners

V E R T I C A L S L I D E R S & H E R I TA G E C O N S E RVAT I O N remain so popular One product that perfectly reflects the growing demand for character-led home improvements is the vertical slide window. Long associated with Georgian, Victorian and Edwardian properties, these traditional sash-style windows continue to be a popular choice for homeowners looking to keep the heritage feel of a home. I often speak to homeowners who are impressed by how closely today’s systems replicate the look of original timber sash windows. Character without compromise One misconception I still come across is that maintaining a property’s character means sacrificing performance.

want spaces that feel personal, authentic and full of character. Homeowners are looking beyond trends A few years ago, contemporary designs dominated the market. Minimalist frames, large expanses of glass and sleek aesthetics were what customers required. While those styles remain popular, I’ve noticed many customers now looking for something with a bit more personality. They want to enhance their home’s original features rather than replace them with something that feels generic. Windows play a huge role in this. They’re one of the first things people notice about a property and can have a significant impact on kerb appeal. The right windows can completely transform a home while still respecting its heritage. Why vertical slide windows

In reality, today’s systems are designed to provide excellent thermal efficiency, weather resistance and security while retaining traditional design features. As energy costs remain a concern for many households, homeowners understandably want products that can help create warmer, more comfortable homes. Heritage-inspired windows can now achieve this without detracting from the property’s appearance. From my perspective, that’s one of the biggest reasons demand continues to grow. Colour choices are driving individuality Another trend I’ve noticed is the increasing importance of colour and finish. White windows will always have their place, but more homeowners are exploring colours that complement the age and style of their property. Shades such as Chartwell

Green, Cream and Agate Grey remain incredibly popular, while woodgrain finishes are helping homeowners achieve a traditional appearance without the maintenance associated with timber. We’re also seeing more customers choose dualcolour options, allowing them to maintain a heritage look externally while creating a different aesthetic inside the home. It’s these choices that help homeowners create something unique rather than settling for a one-size-fits-all solution. The details matter In my experience, the most successful window projects often come down to the finer details. Features such as Georgian bars, astragal bars, period-inspired hardware and decorative finishes can make a huge difference to the overall appearance of a property. These finishing touches help windows feel authentic and in keeping with the character of the home. I believe the comeback of character is here to stay. Homeowners increasingly want homes that reflect their personality while still meeting the demands of modern living. They want energy efficiency, security and practicality, but they don’t want to lose the individuality and charm that make their property special. At UK Doors Online, we’re seeing growing demand for products that successfully achieve this balance. People want windows that improve comfort, enhance kerb appeal and complement the architecture of their home all at the same time, and we can provide just that! http://www.ukdoorsonline.co.uk/ WINDOW NEWS | OCTOBER 2026 71

V E R T I C A L S L I D E R S & H E R I TA G E C O N S E RVAT I O N

Why heritage

styling continues to shape the window market Heritage-inspired home improvements continue to grow in popularity, with more homeowners choosing products that reflect the character and charm of traditional architecture. Vertical sliding sash windows remain one of the most recognisable styles, combining timeless design with the performance expected from modern windows.

For installers, this presents a valuable opportunity. Demand for heritage products extends far beyond period properties, with homeowners choosing sash windows for renovations, extensions and even contemporary homes where classic styling is part of the design. “Heritage design has a timeless

72 WINDOW NEWS | OCTOBER 2026

appeal,” says Nathan Court, chief sales officer at Sternfenster. “People want products that suit the character of their home and create a lasting impression. Sash windows continue to be one of the most popular choices because they offer that traditional look while delivering modern levels of comfort and performance.” The growing popularity of home renovation has also helped drive demand. Many homeowners are investing in improving their existing property, choosing windows that add style as well as value. At the same time, planning requirements often encourage sympathetic replacement windows, particularly in conservation areas and on period properties. This has

V E R T I C A L S L I D E R S & H E R I TA G E C O N S E RVAT I O N increased the need for products that combine authentic styling with reliable performance. “Homeowners are investing more in their homes,” Nathan explains. “They want products that look right for the property while helping improve energy efficiency and everyday comfort. That balance has become increasingly important.” Sternfenster’s Regency Sash Collection has been developed with these priorities in mind. The range combines traditional sash window styling with modern manufacturing, helping installers offer an authentic solution across a wide variety of projects. Attention to detail plays an important role throughout the collection. Slim sightlines, decorative sash horns and a choice of authentic hardware help create the appearance homeowners expect, while a wide selection of colours and finishes allows installers to match different property styles. “Details matter,” says Nathan. “Homeowners notice the finishing touches because they all contribute to the overall appearance of the window. When every element works together, the finished result feels right for the property.” The Regency Sash Collection delivers excellent thermal efficiency, helping homeowners reduce heat loss and improve comfort throughout the year. Strong security features also provide reassurance, giving homeowners confidence that their windows perform as well as they look. Practical features add further value. Tilt-in sashes make cleaning easier, allowing both sides of the glass to be accessed from inside the home. This is particularly useful for upper-floor windows and helps homeowners maintain their

windows with ease. For installers, reliability and ease of installation are just as important as product design. Every window is manufactured using Sternfenster’s advanced production processes, helping ensure consistent quality across every order. Installers also benefit from digital tools including EasyAdmin+ and EasySales, making it easier to produce quotations, configure products and manage projects from enquiry through to installation. “Our customers need products they can trust,” Nathan says. “They also want a straightforward ordering process and dependable service. By combining quality manufacturing with digital support, we’re helping installers work more efficiently while delivering an excellent experience for homeowners.” Nathan believes demand for heritage products will remain

strong as homeowners continue to place greater value on character and thoughtful design. “People are looking for products that bring lasting style to their homes,” he says. “Vertical sliding sash windows have remained popular for generations because they offer elegance, practicality and versatility. Those qualities continue to appeal to homeowners today.” For installers, heritage windows continue to provide opportunities across a wide range of projects, from period renovations to contemporary homes inspired by traditional architecture. “The Regency Sash Collection helps installers meet that demand with confidence,” Nathan concludes. “It combines authentic styling, modern performance and dependable quality, giving our customers a product they can be proud to install.” www.sternfenster.com WINDOW NEWS | OCTOBER 2026 73

V E R T I C A L S L I D E R S & H E R I TA G E C O N S E RVAT I O N

Repair, retrofit

or replace? Choosing the right approach

for timber sash windows By Borislav Čakarević, Repair A Sash

A broken cord or a decayed cill does not necessarily mean a timber sash window needs replacing. The moving sashes and the fixed box frame may be in quite different condition, and sound original components can often remain in use. The decision starts with what needs attention, what is worth preserving and what the owner wants the work to achieve. 74 WINDOW NEWS | OCTOBER 2026

Local defects can often be addressed without replacing the whole window. A failed cord calls for attention to the operating system; localised decay may require a timber section to be cut back and replaced while the surrounding sound joinery is retained. A sash that will not stay open needs its cords, pulleys and balance checked rather than being treated as evidence that the timber has failed. Where the joinery is broadly sound, easing and adjustment, correctly fitted beads and integrated draught seals may be enough to improve movement and reduce rattling and air leakage. Draught proofing addresses gaps around the moving components. It can improve comfort without changing the glass, while decayed

V E R T I C A L S L I D E R S & H E R I TA G E C O N S E RVAT I O N counterweights also had to be recalculated to suit the new sash weight. The specification brought these requirements together while preserving the sound original boxes. Glazing details and the limits of replacement Glazing should be selected alongside the sash design. Rebate dimensions, glazing bars and meeting-rail profiles affect what can be accommodated and how the finished window will look. Any change in overall sash weight must also be allowed for in the balancing arrangement, so the completed window slides correctly and stays in position. A thinner glazing unit does not, by itself, establish that an existing sash is suitable for an upgrade.

timber or failed operating parts require their own remedial work. These works can overlap on one window, so the scope should distinguish the repairs from the measures intended to reduce draughts. New sashes in a retained box If the existing sashes cannot accommodate the proposed glazing or are no longer suitable for repair, a serviceable box frame may still be retained. New sashes can be manufactured to fit it, reproducing the existing proportions and profile details where required. This preserves the fixed frame and avoids the disturbance associated with removing the complete window, although the moving components are replaced.

Retention still involves preparation. The box may need old coatings removed, local defects repaired and its running surfaces prepared before new sashes are fitted. Its condition and dimensions must suit the proposed work; new glass and carefully made sashes cannot compensate for an unreliable frame. At a listed Victorian property in Notting Hill, Repair A Sash retained the original box frames and manufactured new Accoya sashes with Fineo vacuum glazing. The owner wanted a substantial thermal upgrade while keeping the period proportions. Fineo was selected because its narrow edge detail suited the intended glazing rebate and sash design. The

For significant historic windows, technical feasibility is only part of the decision. Historic England advises retaining and repairing significant joinery wherever possible. Proposed changes to glazing or original components should be discussed with the local planning authority before the specification is finalised. Listed-building requirements and conservation-area controls differ, and reproducing the original appearance does not automatically resolve the consent position. Complete replacement may be more appropriate where extensive deterioration or the amount of rebuilding required means repair would not provide a durable result or reasonable long-term value. Local damage alone should not be used to reach that conclusion. Whether the work involves repair, new sashes or complete replacement, the specification should explain which components will remain, why others need changing and how the completed window will meet the agreed requirements. https://www.repairasash.co.uk/ WINDOW NEWS | OCTOBER 2026 75

HARDWARE, SAFETY & SECURITY

Safeware helps trade counters make

Safeware has developed a focused range around common window and door repair applications. Products include window and door handles, friction hinges, restrictors, locks and cylinders, giving trade counters a practical hardware offer without the need for excessive stockholding.

more of replacement hardware Rob continued: “The key is getting

Safeware says it is helping trade counters maximise the sales potential of replacement window and door hardware with a focused product range backed by professional in-branch merchandising and point-of-sale support. With installers, builders, locksmiths and maintenance professionals regularly visiting trade counters for everyday repair products, replacement hardware represents a valuable opportunity to increase choice

at the counter and generate additional sales.

Rob Hartill, commercial director at Safeware, said: “Trade counters are all about convenience. Customers want to be able to walk in and quickly find the products they need to complete a repair or replacement job without having to source them elsewhere. Having the right replacement hardware available creates an opportunity to provide a better service while making more of every customer visit.”

76 WINDOW NEWS | OCTOBER 2026

the range right. It isn’t about filling shelves with hundreds of different products. It’s about understanding the replacement market and stocking the products customers are most likely to need. That makes the offer easier for the trade counter to manage and easier for customers to navigate.” To support the range, Safeware provides carousel-style product displays and supporting POS literature, creating a clear and professional in-branch presentation. The floor mounted

HARDWARE, SAFETY & SECURITY

Regal Hardware’s

Knurled range expands with two statement finishes

carousels arrive fully assembled and ready to use straight from the box, making it quick and easy for trade counters to introduce the range with minimal effort. Rob said: “We’ve deliberately made the whole proposition as straightforward as possible. The range is focused on the replacement products customers regularly need and the eyecatching carousel displays arrive ready assembled, so branches can simply position them and start selling.” Rob added: “For trade counters, it’s about making better use of valuable space. A compact, professionally presented hardware range can broaden the customer offer and create an additional revenue stream without adding complexity.” www.safewarehardware.com

Window Ware has expanded its popular Regal Hardware Knurled range with two new suited finishes: polished chrome and smooth nickel, available across both inline window handles and matching door handles. Designed to serve as high-end hardware upgrades for uPVC systems as well as slimline aluminium and heritage steellook frames, these latest additions combine striking metallic finishes with precision knurled detail – all backed by a 10-year mechanical guarantee, as well as robust endurance and corrosion resistance testing. The result is distinctive, architecturalgrade furniture engineered to help fabricators stand out, attract style-conscious homeowners, and secure highervalue projects in a market where

premium glazing continues to thrive. Window Ware says these suited new arrivals allow trade partners to deliver total visual and tactile continuity across every opening, regardless of the frame material specified. “Demand for high-end, design-led glazing is stronger than ever,” says Rob Vaughan, product manager at Window Ware. “When highspec homeowners and specifiers test out a window or door, the hardware creates that crucial hands-on first impression. The distinctive knurled finish elevates the handle from a standard fitting into a luxury feature that helps fabricators win business and protect profit margins.” www.windowware.co.uk WINDOW NEWS | OCTOBER 2026 77

HARDWARE, SAFETY & SECURITY

Carl F Groupco supports Jack Aluminium heritage

door with Fuhr locking solution

or heritage style lever handles. The 65mm backset door lock features serrations to allow for shootbolt extensions for taller doors or added security. Due to the specific design of the SD70 heritage door system, the locking solution needed to work behind the floating mullion. Early-stage prototyping was therefore used to confirm fit, operation and suitability within the door system before moving into final sampling and testing.

Carl F Groupco has supported a successful PAS 24 security test for Jack Aluminium’s new SD70 heritage door system, working closely with the Jack Aluminium technical team and Fuhr to provide a multipoint locking solution tailored to the requirements of the system. The collaboration brought together Carl F Groupco’s role as a key Fuhr distributor, technical support provided by Fuhr and Jack Aluminium’s system design knowledge. The aim was to ensure the hardware met the performance, functionality and security requirements needed for successful testing. The project centred on the integration of Fuhr’s multisafe 856 lever-operated door lock, featuring four mushroom rollers with hardened steel cams. Its lever-operation functionality allows the option of standard

Matt Brown, regional sales manager at Carl F Groupco, worked closely with Paul Balfe, business development manager at Fuhr, to develop prototype keeps and underplates using 3D printed parts. These samples allowed the teams to check fit and function quickly to validate the concept before moving into final stage sampling and testing. Fuhr supplied the gearing, product samples, fit-andfunction support and 3D modelling files, allowing the hardware to be accurately demonstrated within the system. This gave all parties greater technical confidence ahead of testing and ensured the locking solution was fully aligned with the door design. PAS 24 testing was attended by both Carl F Groupco and Fuhr, with Matt Brown and Paul Balfe providing additional technical support on site alongside the Jack Aluminium team to help ensure the locking solution performed as required.

78 WINDOW NEWS | OCTOBER 2026

www.carlfgroupco.co.uk

Hallmark

unveil exclu

Gold Bar Hand

With more than 30 years’ experience, Hu Hallmark Doors and Panels has built a repu and exceptional customer service to cu success has been a hands-on, collaborat market opportunities and respond qu

This open and forward-thinking approach allowed Hallmark to identify growing demand for premium gold bar handles, driven by increasing consumer interest in luxury, design-led door aesthetics. Recognising a gap in the market, the team set out to develop a high-quality solution that would give customers access to a distinctive new hardware option. Having made the decision to bring a new collection to market, Hallmark turned to long-standing hardware partner ERA. After more than a decade of working together, Hallmark knew ERA had the expertise, product development capabilities and commitment to quality needed to transform the concept into reality.

HARDWARE, SAFETY & SECURITY role throughout the project. Her support, product knowledge and our trust in Lisa to coordinate the development process helped bring the collection to market successfully. “The Satin Gold Bar Handle Collection enables us to meet growing customer demand for premium hardware while offering a unique solution that helps differentiate our customers’ door designs.”

and ERA

usive Satin

ndle Collection

ull-based composite door manufacturer utation for delivering high-quality products ustomers across the UK. Central to its tive approach, helping customers identify uickly to changing homeowner trends. Hallmark currently purchases several Fab&Fix ranges from ERA, including Classic, Architectural, Heritage and Forged hardware ranges and approached ERA to explore how a premium gold bar handle collection could be developed and launched within an ambitious timeframe. Following initial discussions, ERA undertook extensive research, testing and product development to ensure the finished collection met both Hallmark’s quality standards and first-to-market objectives. The result was the Satin Gold Bar Handle Collection: a sophisticated range of 316 Stainless Steel bar handles in a luxury satin gold finish available in 1000mm and 1600mm

lengths. Designed to complement contemporary composite doors, the collection provides fabricators and homeowners with a premium hardware option that delivers both visual impact and lasting performance. To create a complete and coordinated solution, matching hardware components, including escutcheons and letterplates, are part of the exclusive Satin Gold collection, ensuring a consistent aesthetic across the entire door set. Hallmark Doors and Panels said: “At Hallmark, delivering highquality products and outstanding customer service has always been at the heart of everything we do. “We work closely with our customers to understand what they need and ensure they have access to stylish, high-performing products that help them stand out in the market. “Our long-standing relationship with ERA gave us complete confidence when developing this new collection. Their commitment to quality and innovation aligned perfectly with our vision. “Our ERA Technical Account Manager, Lisa, played a key

The project represents the latest success in a partnership that has continued to strengthen over the last 12 years, with both companies sharing a commitment to innovation, quality and customerfocused product development. Lisa Lund, technical account manager at ERA, said: “We’ve developed a strong partnership with Hallmark over the past 12 years. Through that relationship, we’ve gained a deep understanding of their business, product portfolio and customer requirements. “When Hallmark approached us with the opportunity to develop an exclusive gold bar handle range, we were delighted to collaborate. Both businesses share the same commitment to quality, innovation and delivering products that meet evolving market demand. “By combining Hallmark’s understanding of customer trends with ERA’s product development expertise, we were able to bring a unique new collection to market that benefits both businesses and their customers.” Launched exclusively to Hallmark in July 2026, the Satin Gold Bar Handle Collection is available through Hallmark’s online Door Designer Tool, enabling customers to configure their preferred door design and visualise the finished product before ordering. www.eraeverywhere.com https://www.hallmarkpanels.com/ WINDOW NEWS | OCTOBER 2026 79

HARDWARE, SAFETY & SECURITY

Siegenia launches first ever UK-designed

hardware range Becoming General Manager of one of the hardware sector’s leading businesses at the age of 31 Ryan Thompson started in his role during one of the most challenging times in the industry’s history. The Covid pandemic put pressures on supply chain businesses that they had never experienced before, but under his leadership Siegenia navigated the pandemic, servicing its customers with commendable levels of success. Now just five years later, Ryan is about to lead the team into unchartered waters again, this time as Siegenia launches its first ever product range designed specifically with the UK market in mind. Siegenia has been an ever present in the UK for over 35 years with

a universally respected range of tilt and turn, residential door, and patio hardware. Their products are popular amongst fabricators and installers, specifiers and architects. But 2026 will see something new, a full range of friction hinges, espagnolettes and new door locks, with fabricators and installers very much at the forefront of the design thinking – reduced stockholding, ease of production and ease of installation. These products have been designed in the UK, by Siegenia’s in-house team following extensive discussions with their customer base and it marks a significant shift for the company. Speaking about the launch of the new range Ryan explained: “Our running feedback from the market was that customers wanted complete solutions, they

80 WINDOW NEWS | OCTOBER 2026

valued quality over low-cost products as they felt that they end up catching the cost later down the line in replacements or remedial actions. Customers like the Siegenia TBT solutions and wanted products of that quality that would work for casements and residential doors so that they could source a full suite of hardware from one manufacturer.” “Our service and support are always commented on, but customers wanted our range extended past the 7% of the market in which we have historically operated. They told us that if they had a partner on open-out solutions that mirrored their partnership with us on TBT then their businesses would benefit.” So, is this first regionally designed range the start of a move away from the philosophy of the German based parent group? Not a bit of it says Ryan: “Germany are at the forefront of design on all our core products and set the philosophy for the company as a whole. In addition to the technical expertise of Continued on page 82

We hope you never need us...

but if you do:

RISA provides independent and impartial inspections, clear technical reports and expert assessments that help installers and homeowners navigate disputes, understand what has happened - and what needs to happen next. REPORT AND INSPECTION SERVICES WE OFFER:

Expert Witness CPR35 Reports

Condition Reports

Section 75 Claim Reports

Defect Reports

Get an independent assessment before the dispute escalates. Call RISA today on: 020 7939 9301 Email: enquiries@risaltd.co.uk Alternatively, scan the QR code, or request a quote through the RISA website.

www.risaltd.co.uk RISA is part of the GGF Group but operates independently and impartially. Specialist inspection, auditing and reporting for the fenestration and construction industries.

Expert Determination

HARDWARE, SAFETY & SECURITY Continued erom page 80

the company there is also a 360-degree focus on service, looking at benefits and added value for customers at every level of the chain, and also, sustainability, whether of sourcing, stockholding or the creation of long-lasting futureproof solutions”. “The new UK approach compliments this by offering a suite of products for different opening types while minimising the number of parts required. The aim is to fuse the quality and rigour of the German group product development and strategy with localised design and service.” “It is well known that Siegenia is renowned for the technical qualities of its products, and in the UK, its reputation benefits further from the support of a team of extremely knowledgeable and experienced staff. They provide high levels of communication with the customer, creating an environment where the customer can rely on them for honest, transparent answers regardless of the issue.”

Window Ware adds new Yale dual

lock to nationwide stock

Hardware distributor Window Ware has added the new Yale dual window lock range to its nationwide stockholding, offering window fabricators a single, versatile locking solution “It is one of the key features of my engineered to simplify inventory business philosophy that I place while future-proofing window great importance on ownership at specifications. all levels, so each member of staff sees that their involvement adds Available in both shootbolt value to every action Siegenia and bi-directional twin-cam UK takes as a business. This variants, the Yale dual lock is increases performance, our work designed to suit every major ethic increases as our employees window configuration, including want to succeed and it becomes standard casements, French more than a 9-5 job. Everyone casements, flush sashes, and wants to succeed as it feels French flush sash systems. personal, so our staff always go By consolidating multiple above and beyond. window specifications into one adaptable hardware system, If you would like more information fabricators can streamline about Siegenia’s new range of their component stockholding casement hardware designed without sacrificing application specifically for the UK market range, says Window Ware. email info-uk@siegenia.com or if you are an existing user of Engineered specifically Siegenia products, please contact for high-efficiency factory your distributor. production, the lock features 82 WINDOW NEWS | OCTOBER 2026

minimal routing requirements, croppable/extendable sizing options, and adjustable compression cams to accelerate assembly line speeds while ensuring optimal weather sealing and PAS 24 security compliance. Crucially, says Window Ware, the dual lock provides fabricators with a simple, riskfree route into the growing smart home market. By pairing the Yale dual lock twin cam with Smart Pin alongside the dedicated SensCheck frame bracket (sold separately), fabricators can produce fully smart-compatible windows right off the assembly line. Homeowners who wish to activate smart monitoring simply buy the SensCheck sensor and Yale Home Hub direct from Yale and snap the sensor into place – leaving fabricators with zero complex wiring, no impact on weather seals or security, and

HARDWARE, SAFETY & SECURITY

VBH adds Cotswold’s

3-in-1 Prestbury Stay to Its hardware range finger trapping. The easy clean function provides sufficient space between the frame/mullion and sash to allow the user to clean the sash’s exterior from inside the building.

zero aftersales support burden. Rob Vaughan, product & technical manager at Window Ware, commented: “Fabricators are constantly balancing two demands: streamlining shopfloor operations to control costs and offering high-value features that differentiate their windows in a competitive market. The Yale dual lock delivers on both fronts. “It covers virtually every casement style on a single system to keep stock holdings lean and fitting straightforward. At the same time, the smartcompatible options allow fabricators to offer genuine smart capabilities without taking on technical complexity or aftersales headaches. It’s a practical, future-proof hardware upgrade that’s ready to ship from our warehouse today.” www.windowware.co.uk

Hardware specialist VBH has announced that Cotswold’s innovative new Prestbury Stay is the latest addition to its product range. Prestbury is a side hung friction stay that provides restricted, egress and easy clean functions all in one stay. The restrictor function negates the need to fit additional hardware in situations where restriction is required on an egress window. In this position, the stay will allow a nominal maximum 100mm opening, depending on the sash width and profile design. When the restriction is released, Prestbury moves into egress mode, allowing the sash to open fully to provide a clear exit route for occupants, and clear access for emergency teams. The restriction release tab is finished in vibrant green to make it easily identifiable in the event of an emergency. It spans the whole width of the track for ease of operation without risk of

The sash can be pulled closed directly from any position. Crucially, when the sash is closed, Presbury automatically resets so that it is in its safe, restricted, position the next time the window is opened. Gary Gleeson, marketing manager at VBH says, “Throughout our 44-year history in the UK, VBH’s aim has always been to offer the best, most innovative products to our customers, whether those products are from our own greenteQ brand or from one of our chosen supply partners. “In Prestbury, the team at Cotswold has designed and produced a top quality friction stay that is just what the market has been waiting for. We are proud to add Prestbury to our extensive friction stay range.” VBH advise that Prestbury has been tested to relevant safety standards and is covered by Cotswold Architectural Products’ 10-year mechanical guarantee. For more information on Presbury 3-in-1 friction stays contact VBH direct on 01634 263300 or email info@vbhgb.com WINDOW NEWS | OCTOBER 2026 83

PRODUCT NEWS

AluK upgrades its BSC94 sliding door AluK has updated its “much loved” BSC94 inline slider with the launch of a brand new, Part L compliant version. Designed to give AluK customers plenty of new sales opportunities in both replacement and new build markets, the BSC94 HI has all the proven aesthetic appeal of the original with some new,

fabricator friendly features, according to AluK. There are standard and slim versions of the new AluK BSC94 HI available, with sightlines of either 85mm or just 45mm at the interlock. Both versions feature an upgraded 42mm thermal break, which means the

84 WINDOW NEWS | OCTOBER 2026

doors can achieve a tested and validated U-Value of 1.4 and a DSER rating of ‘C’ with double glazing. For AluK customers, switching to the new BSC94 HI is simple and cost-effective. There is a new, updated outerframe with a symmetrical design which reduces the amount of stockholding required and existing press tools can be used for fabrication with only a small adaptation necessary. An additional benefit is that the new outerframe requires mechanical jointing only, with just the sash now coming with an option for

PRODUCT NEWS

both crimping and mechanical jointing. Paul Booth, AluK’s technical director, explained the significance of the launch: “With sliders undergoing a resurgence in popularity as more and more buyers opt for the expansive glass to frame ratio, our fabricators need a high performing, easy to fabricate solution which ticks all the boxes in terms of compliance and aesthetics. “The BSC94 has always been one of our most popular mainstream options and this

carefully considered upgrade is designed to ensure that it remains so. We haven’t taken any shortcuts on the HI – there is a 42mm thermal break, rather than the 20mm one used in some of our competitors’ sliding doors, and the resulting 1.4 U-Value makes it ideal for refurbs and within the 1.6 limiting value required for new buildings. “We have also used a new antibimetal low lambda strip which allows for varying expansion rates and guarantees smooth operation and easy locking and unlocking even on the

hottest days and ensured that the BSC94 can accept 20mm – 31mm double glazed units for maximum flexibility.” The new AluK BSC94 HI is available in both double and triple track configurations and in panel sizes up to 3000mm h x 2000mm w with a maximum panel weight of 400kg. There are single and dual colour options in AluK’s comprehensive range of colours and a choice of matt, metallic and anodised finishes. More details at: https://uk.aluk. com/en-gb/products/foldingand-sliding-doors/bsc94-inline WINDOW NEWS | OCTOBER 2026 85

PRODUCT NEWS

UK Doors Online launches new internal glass

partition and door range

UK Doors Online has expanded its product portfolio with the launch of a brand-new internal glass partition and door range, offering a contemporary solution for creating stylish, light-filled interior spaces. Designed to divide spaces while maintaining an open and connected feel, the systems are suitable for a wide variety of applications, including offices, commercial premises, and residential properties. UK Doors Online says by allowing natural light to flow freely between rooms, the partitions help create brighter, more inviting environments without sacrificing functionality. Each system is manufactured to order, ensuring every project benefits from a tailored solution that meets exact specifications. Customers can choose from a range of options, including clear or frosted glass and various sizes, allowing the product to complement a wide range of architectural styles and interior designs. The systems are also available as fixed glass screens, internal glass doors, or a

combination of both, providing maximum flexibility for designers and end users. Manufactured using premium aluminium Cortizo systems, the new range has been designed to meet UK building regulations while remaining installer-friendly. According to the company, the sleek, minimalist appearance helps maintain visual continuity throughout a property while creating clearly defined spaces, making the products particularly attractive for modern openplan layouts where privacy and separation are required without the loss of light. Andrew Glover, managing director of UK Doors Online said: “We are proud to expand our product offering and launch our new internal glass partition and door range. As interior design trends continue to move towards open, light-filled environments, we recognised the need for a highquality, bespoke solution that provides both practicality and contemporary style.” www.ukdoorsonline.co.uk/

86 WINDOW NEWS | OCTOBER 2026

Natural lig

opportunities The increasing homeowner demand for brighter, more open living spaces is creating valuable opportunities for installers to upsell premium aluminium solutions, according to Endurance Aluminium. Natural light, open-plan living and a stronger connection between

PRODUCT NEWS and feel. “Natural light is now a major purchasing driver. Homeowners want brighter, more open spaces that make their homes feel larger, more comfortable and more connected to the outdoors. “This creates a strong opportunity for installers to upsell premium aluminium solutions. Consumers are willing to invest in their homes, particularly when they can clearly see the lifestyle benefits that slimline glazing systems deliver.” Endurance Aluminium offers a range of aluminium windows, doors and internal screens designed to help installers meet these changing expectations, combining contemporary aesthetics and slim sightlines with outstanding thermal performance. The company also offers a wide range of marketing support to assist installers with selling aluminium systems, including bespoke content creation and access to professional imagery. Scott adds: “Social media and home improvement programmes mean consumers are constantly exposed to bright, minimalist interiors with expansive glazing and slim frames, and naturally they want to recreate that look within their own homes.

ght drives

s for installers the home and garden continue to influence renovation projects, with large, glazed areas, slim sightlines and roof lanterns remaining high on homeowners’ wish lists when considering glazing.

Endurance Aluminium says this increasingly lifestyle-led approach to home improvement presents an

important opportunity for installers, as consumers look beyond straightforward replacement products, and towards systems that can transform not only the appearance, but also the enjoyment of their homes. Scott Foster, group marketing director of the Endurance Group, comments: “Today’s homeowners are becoming much more designaware in the way they approach home improvement. They’re no longer replacing windows and doors just out of necessity; they’re investing in system upgrades that transform the way their homes look

“Aluminium systems are perfectly suited to these trends. They maximise natural light while delivering the contemporary aesthetics and performance that today’s homeowners expect. “Despite ongoing economic pressures, the extension and premium renovation markets continue to present valuable opportunities. Installers who can offer premium aluminium solutions are well placed to capitalise on one of the strongest trends shaping today’s home improvement market.” www.endurance.co.uk WINDOW NEWS | OCTOBER 2026 87

PRODUCT NEWS

Sternfenster launches Britdor solid timber core

composite door range Sternfenster has strengthened its entrance door offering with the launch of Britdor, a new solid timber core composite door range combining strength, security and durability with an extensive choice of styles, colours and finishes, says the company. Available to order now, Britdor has been introduced to give Sternfenster customers a new proposition for the retail market, with a solid timber core and heatreflective CoolSkin outer layer at the heart of the range, according to the company. Britdor also offers a wide range of solid timber core door styles,

including exclusive Enzo, Glenman and Eaton designs, alongside a broad choice of colours, wood stain finishes and flexible sizing options. Nathan Court, chief sales officer at Sternfenster, said: “We’re really excited to introduce Britdor to our customers. Entrance doors are an important part of the home improvement market and we wanted to give installers a range that combines the performance homeowners are looking for with a huge amount of design choice. “The solid timber core gives Britdor excellent strength, security and durability, while the choice of

88 WINDOW NEWS | OCTOBER 2026

styles, colours and finishes gives installers plenty of opportunities to create a door that suits the individual homeowner and their property.” The core is complemented by a thermoplastic CoolSkin outer layer, which reflects heat and helps to reduce thermal movement. CoolSkin also delivers a defined wood-grain finish, providing an attractive appearance across the range. Its heat-reflective properties make Britdor particularly suited to entrances exposed to high levels of direct sunlight, including south-facing locations, claims the company. Nathan continued: “Performance and appearance are both incredibly important when homeowners are choosing a new entrance door. “Combined with the solid timber core, it creates a very strong product story that installers can

PRODUCT NEWS confidently take into the home.” Sternfenster customers will also be able to specify Britdor in taller and narrower configurations, extending the applications available to them and helping installers cater for a wider variety of property and opening requirements.

Veka Feinstruktur colour collection now available across

Hurst’s PVC-U panel range

Nathan said: “Choice can make a real difference in the retail sales process. Every homeowner has their own preferences, and the entrance door is an opportunity for them to add character and personality to their property. “The breadth of BRiTDOR means our customers can offer a really strong selection, while flexible sizing opens up further opportunities across different types of homes.” The launch forms part of Sternfenster’s continued investment in its product offer and the support available to its trade customers. To coincide with the introduction of Britdor, Sternfenster has created a dedicated landing page where customers can explore the full collection. A supporting marketing toolkit is also available, including product imagery, social media content and other resources designed to help installers promote Britdor to homeowners and generate new sales opportunities. Nathan concluded: “We want to give our customers products that help them compete and give them something valuable to talk about with homeowners. “Britdor brings together strength, security, durability and a fantastic amount of design choice. We believe it will be a great addition to our customers’ entrance door offering, and we’re looking forward to seeing the opportunities they create with it.” www.sternfenster.com

Hurst reports that all eight Veka Feinstruktur colour finishes are now available across its PVC-U panel range, ideal for projects looking to create a sleek, contemporary look. Translating as ‘fine structure’, Feinstruktur is a decorative foil for windows and doors with a finetextured matt finish that emulates the appearance of powder‑coated aluminium. All colours can be applied to both Modern and Flat panel styles from Hurst, elevating aesthetics and creating opportunities to upsell, add value and increase margin. “Aluminium-like aesthetics continue to be very much ontrend, and the addition of the full Feinstruktur palette to our panel range allows fabricators and installers to tap into that,” said Mark Atkinson, sales director at Hurst. “Another significant benefit is the possibility to achieve a seamless colour match between PVC-U panels and Halo or Veka window and door profiles. The result is a consistent finish across products, increasing the visual appeal of installations for increasingly styleconscious homeowners.” Available in anthracite grey, black, slate grey, quartz grey, basalt grey,

silver grey, umber and traffic white, Feinstruktur’s substantial palette reflects the sustained popularity of textured, aluminium-style products. Hardwearing and robust, its surface is designed to resist knocks and scratches, while infra-red pigments reflect thermal absorption to minimise warping and twisting. Practical and easy to clean, Feinstruktur is sustainably manufactured by Veka using recyclable materials, enhancing its eco credentials. “We always keep our eye on market trends, and expanding our colour and finish choice with this high-end foil option supports our installers to meet homeowner demand for coordinated, premiumlooking entrance doors,” Mark added. “This is a product that doesn’t just look good. It’s resistant to fingerprints and dirt, it resists harmful UV light and extreme temperatures, and it scores highly in the sustainability stakes, so it has practical benefits as well as aesthetic. “Veka Feinstruktur is a welcome addition to our portfolio, and we’re confident it will deliver strong rewards for our customers.” www.hurstdoors.co.uk WINDOW NEWS | OCTOBER 2026 89

PRODUCT NEWS

DoorCo expands

Britdor with Feinstruktur

homeowners to maintain. “Available on both the 44mm & 48mm Britdor doors, the range is available across our contemporary distribution blanks and prepped door designs including Augusta, Augusta Long, Oakmont and Square 4. The collection offers eight carefully selected colours designed to give customers a smart, contemporary alternative for projects where an aluminium look is required. The colour options include standard aluminium colours: anthracite grey, black, slate grey, quartz grey, basalt grey, silver grey, umber and traffic white. “In partnership with our paint suppliers, we have developed a premium paint option to match the colours and finish of the range for our Flip cassettes, helping to ensure a consistent overall appearance. Flat Stipple cassettes are the approved cassette option for this product, supporting the clean, premium finish that the Feinstruktur collection is designed to achieve. “This new premium paint options will also be made available for Links, our aluminium alternative composite door design available across the Original and Gripcore ranges, again paired with Flip Flat Stipple for the ultimate contemporary look.

The latest expansion of DoorCo’s Britdor is the new Veka Feinstruktur door blank and exclusive colour range, which brings an aluminium-style option to the solid core composite door range. Ben Aspinall, DoorCo’s commercial director, tells us more: “The new Veka Feinstruktur option is a strong addition to Britdor, giving customers an aluminium-style aesthetic in a solid core composite door. By bonding high-end, unpressed Feinstruktur skins to our flush slab blank, we can deliver a finish that complements the

Veka Feinstruktur PVC-U profile range perfectly, while retaining the strength and performance customers expect from Britdor. “Feinstruktur means ‘fine structure’ which denotes the finely textured, matte finish of the door skins so you can combine a high-end architectural finish, ideal for modern homes, with the practicality of composite doors and PVC-U frames. Designed to perform as well as it looks, this advanced coating offers excellent resistance to weathering, scratches and normal everyday wear, all while remaining easy for

90 WINDOW NEWS | OCTOBER 2026

“Britdor was developed to give the market a robust, dependable solid core composite door solution with the flexibility to meet a wide range of project requirements. It combines the reassuring strength and stability of a solid core slab with the design versatility, colour choice and practical performance that today’s market is looking for. “The addition of Veka Feinstruktur further enhances that proposition, creating a premium finish option that helps our customers deliver doors that look sharper, feel more contemporary and align seamlessly with the wider PVC-U system.” https://trade.door-co.com/

PRODUCT NEWS

TWR Group adds SupaLite conservatory roof to expanding range Trade fabricator TWR Group has added the SupaLite tiled conservatory roof to its portfolio, giving installers a fast, fully compliant option for replacing tired polycarbonate roofs with a highperforming alternative, says the company.

Laura Richardson, director of the northeast-based TWR Group. “The SupaLite conservatory roof fits onto existing the frames that are already there, so the disruption for the homeowner stays minimal and the installer can move on to the next job without hanging around.”

The lightweight aluminium system is designed to sit directly onto most existing conservatory frames, working across Edwardian, Victorian, P-shape and gableended styles, and covering lean-to replacements, extensions and new-build projects without the need for a new foundation, claims the company.

With U-values as low as 0.15 W/m²K, the fully insulated tiled roof system delivers thermal performance that keeps conservatories comfortable through the coldest months, and in most cases the work falls under permitted development, sparing installers the delay of a planning application, claims the company.

“Our customers have been asking us for a roof solution that doesn’t turn a straightforward job into a three-week project,” said

Homeowners can choose between TapcoSlate or ExtraLight tiles in a range of colours, with SkyVista glass panels available for those

wanting more natural light without losing the thermal benefits of a solid roof, says the company. “A conservatory that only gets used in June is a wasted room,” Laura added. “SupaLite gives installers a premium solid tiled finish and genuine year-round upgrade to offer to secure conservatory roof projects, and one that’s quick to fit and built to last.” The launch comes shortly after TWR Group added the Iconiq aluminium roof lantern from Eurocell to its range, part of a wider push into roof products alongside its established aluminium and uPVC windows and doors offering. “Roofs weren’t something we’d traditionally supplied, but our installers kept telling us they wanted to source everything from one place rather than juggling multiple suppliers,” Laura explained. “Now they can come to us for windows, doors, lanterns and conservatory roofs, and that makes life easier for them and, in the long run, for their customers.” www.twrgroup.co.uk

WINDOW NEWS | OCTOBER 2026 91

PRODUCT NEWS

Saint-Gobain Glass launches 4.8mm Stadip Plus

laminated glass for lighter¹

glazing with P2A² safety and security performance Saint-Gobain Glass has expanded its Stadip laminated glass range with the launch of 4.8mm Stadip Plus, an innovative thinner laminated glass designed to deliver P2A² safety and security performance while offering weight¹, thermal³ and environmental⁴ performance benefits. Suitable for both double and triple-glazed insulated glass units, the new product combines the safety and security credentials of the Stadip range with a lighter construction that can

help fabricators, sealed unit manufacturers and installers optimise glazing specifications without compromising performance, says the company. Compared with a traditional 6.8mm laminated glass, the new 4.8mm construction reduces weight while maintaining the P2A² safety and security classification. Saint-Gobain says the reduced weight can help to make insulated glass units more straightforward to process, handle and install, while also helping to reduce the load placed on window systems,

92 WINDOW NEWS | OCTOBER 2026

4.8mm Stadip Plus

hinges and locking mechanisms. Saint-Gobain adds that the thinner construction can also help to create new opportunities for insulated glazing design. In a standard 24mm double-glazed unit, manufacturers can replace 6.8mm Stadip with 4.8mm Stadip Plus, improving the U-value performance³ from 1.1 W/m2.K to 1.0 W/m2.K Alongside thermal benefits, 4.8mm Stadip Plus can also enhance acoustic performance. In a typical 4/16/4.8 Stadip Plus double-glazed configuration, it delivers a 2–3dB improvement in acoustic performance compared with a standard 4/16/4 monolithic glass unit⁵. The product also offers higher light transmission than thicker laminated alternatives in certain configurations⁶, helping maximise natural daylight without sacrificing safety or performance. For triple glazing and enhanced thermal specifications, the

PRODUCT NEWS

reduced glass thickness can enable larger cavity sizes within the same overall unit thickness, helping achieve lower U-values in specific configurations⁷. The product is also available with coated options, including Planitherm Neo, to suit a wide range of residential and commercial specifications. The launch also reflects SaintGobain Glass’ continued focus on reducing embodied carbon across its product portfolio. 4.8mm Stadip Plus is manufactured in the UK using Planiclear, lowercarbon flat glass as standard. Planiclear is now a lower-carbon, clear float glass, based on the product’s new, third-party verified EPD4. The new declaration shows a carbon reduction of more than 34% compared with the previous Planiclear EPD. Planiclear now achieves 7.22kg CO2e/m2 for 4mm glass (Global Warming Potential categories A1-A3). Manufacturing in the UK also helps support supply chain security and product availability, while Saint-Gobain Glass’

continued investment in glass recycling means that every tonne of cullet used in the manufacture of new float glass prevents the use of around 1.2 tonnes of virgin raw materials and approximately 700kg of CO₂ emissions across scopes 1, 2 and 3⁸.

Published June 2026.

Commenting on the launch, Mike Butterick, marketing director at Saint-Gobain Glass said: “As regulations continue to evolve and demand grows for residential glazing solutions, 4.8mm Stadip Plus provides the industry with a new option that can help to overcome some of the traditional challenges associated with laminated glazing, particularly with regard to triple-glazing.

6/ Comparing 22.2 PLUS (16mm cavity, 90% argon) 4mm Planitherm Total+ (face 3) with a light transmittance of 79%, with a 33.2 (14mm cavity, 90% argon) 4mm Planitherm Total+ (face 3) with a light transmittance of 78%.

“The launch of 4.8mm Stadip Plus further strengthens SaintGobain Glass’ portfolio of glazing solutions. By combining P2A²; safety and security performance with reduced weight¹, enhanced acoustic performance⁵ and lower embodied carbon⁴, the latest addition to the Stadip range can help to enable sealed unit manufacturers, fabricators and installers to meet future market requirements without compromising performance.” Article notes provided by SainGobain: 1/ Compared to 6.8mm Stadip laminate glass. 2/ P2A is a recognised classification under EN 356 for security glazing. To achieve this rating, the glass must resist three repeated impacts from a 4.11kg steel sphere dropped from a height of 3 metres. 3/ 4.8mm Stadip/16mm cavity/4mm Planitherm Neo (face 3) with a U-value of 1.0 W/m2.K, when compared with 6.8mm Stadip/14mm cavity/4mm Planitherm Neo (face 3) with a U-value of 1.1 W/m2.K. 4/ EPD – environdec.com.

5/ Comparing 4(16mm cavity, 90% argon) 22.2PLUS with a Calumen simulated Rw of 34 (-1; -5) dB, with 4(16mm cavity, 90% argon)4 with a simulated Rw of 31 (-1; -4) dB.

7/ 4.8mm Stadip Plus/16mm cavity with 90% argon/4mm Planitherm Neo (face 3)/16mm cavity with 90% argon/4mm Planitherm Neo (face 5) with a u-value of 0.5W/m2.K, compared with 6.8mm Stadip/14mm cavity with 90% argon/4mm Planitherm Neo (face 3)/16mm cavity with 90% argon/4mm Planitherm Neo (face 5) with a u-value of 0.6W/ m2.K 8/ The benefit of cullet use is based on a calculation which uses Life Cycle Analysis level data representing all SaintGobain Glass European float lines producing architectural glass. In a standard double-glazed unit (DGU) there are four potential surfaces to which coatings can be applied: surface 1 faces outdoors, surface 2 and surface 3 face each other inside the DGU, separated by a peripheral spacer which creates an insulating air space, and surface 4 faces directly indoors. The SaintGobain recommendation is to always toughen the centre-pane of a triple-glazed unit when using silica glass. Performance data calculated using Calumen. com and is correct at the time of publishing (24.06.2026) but is subject to change at any time. All trademarks are registered trademarks of Saint-Gobain Glass or affiliates, part of Saint-Gobain group. Images are for illustrative purposes only. WINDOW NEWS | OCTOBER 2026 93

PRODUCT NEWS

Francesca Healy – lead product manager at SFS UK

Visible cladding success – Centre Point counters the conflicts facing contractors With up to a dozen rivets required per square metre to retain many types of rainscreen cladding panel, plus the array of equipment needed to complete the task, specialist installers are at risk of making critical errors as well as suffering fatigue or even injury. It is a situation that was crying out for the simple yet ingenious product solution that is already proving itself to be both user-friendly and reliable. As lead product Manager, Francesca Healy comments: “There was a clear opportunity to innovate in this area and improve outcomes for installers, main contractors and, in turn, clients. To make the visible fixing of rainscreen cladding panels quicker, easier and safer, SFS has developed the: a self-drilling, threaded fastener with a centring sleeve. The whole process is quicker to carry out, involves fewer tools and operations; and ultimately provides a more consistent install.

“Put simply, the challenge of meeting a panel manufacturer’s requirements can mean the difference between having a façade system that performs safely for the life of the building, or one at increased risk of panel deformation or detachment, potentially putting the public at risk as well as leaving the building fabric exposed. “To fully appreciate why Centre Point is proving so effective in both retrofit and new-build situations across the sectors, it is instructive to reconsider the inherent problems presented by using traditional visible fixing products. “Panels are supplied with both fixed position holes (generally at the centre) and those to allow sliding – or gliding – uptake of thermal expansion: which require very precise positioning. Failing to meet the necessary tolerances can lead to stresses and actual failures, through deformation and detachment. “In practice, typical rivet based

94 WINDOW NEWS | OCTOBER 2026

visible fixings require the installer to pre-drill a plus-1mm sized hole in the aluminium profile, the hole must be positioned exactly in the centre of the sliding slot. Therefore, as well as the drill and rivet gun, the operative must carry additional tooling, including a nose tool for alignment, to avoid over-tightening the panel against the substrate and a stand-off nose piece is needed to maintain a small gap. Such complications not only impact productivity, but can also increase the potential for installation errors, which can seriously detract from the performance of the installed system. “Underlined by the implementation of the Building Safety Act, specifiers and installers must ensure both integrity of the installation (against any thermal stresses). All involved should further strive for durability to avoid the need to return to site, with the risks of more working at height plus the costly provision of additional scaffolding or other access equipment. “In contrast to traditional practices, the SFS Centre Point solution requires a straightforward screw gun to complete a single operation install that is faster and simpler whereby the fastener is inserted

PRODUCT NEWS into the sliding hole and screwed straight in. “Firstly, even if the installer is working at an awkward height, the design of the fastener’s biopolymer sleeve perfectly aligns with the middle of the slot before breaking and ejecting away as pressure is applied; meaning no debris remains in the hole. As no residue is left in the hole it means the fastener allows for the full movement of the panel. Then not only is the stainless-steel fastener’s optimised tip able to efficiently penetrate into aluminium substrates, there is also a ‘bi-met’ version of Centre Point available for installation into steel substrates. In both cases the specially engineered double thread performs two functions. “Initially it prevents the fastener from kicking sideways, keeping it perpendicular to the face of the panel. Secondly, the double thread guards against the fastener unwinding once installed. There is also a reduced threaded zone, which mitigates the risk of damage from over-driving and prevents the panel being clamped and thus immovable against the rail. Aesthetically, the Dome screw head of the Centre Point can also be painted to colour match the panel. “Finally, the operation is facilitated through the SFS optimised T25W drive bit which provides a secure engagement for optimal guidance. “The Centre Point solution ensures that the panel OEM’s requirements are fulfilled, while main contractors have the reassurance that their projects are protected against poor panel installation and that project dates are more likely to be met. In the long term, façades are protected against panels failing as a result of being unable to accommodate thermal movement.” For more information click the link: Centre Point system

Window Ware expands aluminium range with Glazpart’s

new AluVent trickle vent

Window Ware has added the new Glazpart AluVent to its product portfolio, providing aluminium door and window fabricators with a sleek, low-profile background ventilation solution engineered specifically for metal profiles. Designed to combine discreet styling with shop-floor efficiency, Window Ware says the allaluminium trickle vent solves key fabrication challenges while delivering full Building Regulations Part F compliance across 2500, 4000, and 5000 EQA options. To streamline assembly, the AluVent features tool-free, interference-fit end caps that push-fit directly into the grille by hand. An interlocking tab mechanism locks the assembly securely in place, preventing caps from vibrating loose or separating during transit. Additionally, unique offset fixing clips hold the vent flush against the profile, serving as a hands-free positioning guide for rapid screw fixing. Inside, an integrated foam-insulated closure plate helps reduce thermal cold spots, drafts, and noise when shut. The versatile, surface-mounted unit can be fitted to sashes, frames, or knock-on profiles, and

is compatible with both 10mm and 13mm slot routs, allowing fabricators to integrate the vent into existing tooling set-ups. Rob Vaughan, product manager at Window Ware, commented: “As the aluminium market continues to grow, fabricators need a broad choice of solutions to meet every project specification. The Glazpart AluVent hits the sweet spot: it gives fabricators a seamless, all-metal finish that complements slimline frames perfectly, plus it’s fast to fit and drops straight into existing 10mm or 13mm routing setups, with interlocking end caps that ensure frames arrive on site intact without costly callback hassle. It’s a smart, robust product that makes compliance easy for busy assembly lines.” To accommodate custom architectural specifications, Window Ware stocks the AluVent in pre-finished options as well as raw mill-finish sets, enabling fabricators to powder-coat units in-house to match specialist RAL profile colours. For more information, visit https:// windowware.co.uk/glazpartaluvent-aluminium-trickle-ventglptaluvnt WINDOW NEWS | OCTOBER 2026 95

MACHINERY

Joedan brings PVC-U

fabrication in-house

with Haffner partnership Haffner has been chosen by Joedan Windows & Doors as its machinery partner for a major new manufacturing facility on the Isle of Wight. The investment marks a significant milestone for Joedan as the long-established window and door manufacturer brings PVC-U fabrication in-house as part of its ambitious growth plans. The new manufacturing facility is located on Joedan’s 3.5-acre site on the Isle of Wight. It will become the company’s second manufacturing facility and forms

part of a wider £3m investment programme designed to support Joedan’s plans to double annual revenues to £35m by 2030. Phase one has seen Haffner supply a comprehensive package of PVC-U fabrication machinery, including a TT405 double mitre saw, TV193 automatic V-notch saw, KB516 single head reverse butt and cill welder, SMR4 four head welder, CA117 transom cleaner, CN770/20 CNC corner cleaner, TC294/20 automatic bead saw and MS300 digital measuring

96 WINDOW NEWS | OCTOBER 2026

system. The Haffner team has worked closely with Joedan throughout the project, advising on both the machinery specification and complete factory layout. This included planning the positioning of the machinery and optimum product flow through the dedicated manufacturing space to support an efficient operation from the outset. Bryan Dando, commercial director at Haffner, said: “This is a very exciting investment from Joedan and we are delighted to have been chosen as their machinery partner for this important development.” He continued: “When you are creating a new manufacturing facility from the ground up, there is an opportunity to consider every Continued on page 98

Discover next-level welding technology that delivers a perfect seamless weld every time As the UK’s exclusive supply partner of Graf Synergy machines, Haffner delivers the seamless weld machine innovation to take your business to the next level.

es ml

ld We

ec T g

•

Superior transom welding quality

•

V-Perfect ® transom welding technology

•

Weld seam elimination

•

Suitable for both V Joints and Butt Joints

•

Precision accuracy - delivering a perfect weld every time

•

Faster, automated fabrication

WINNER

Discover more of the benefits of Graf Synergy machines from Haffner

Tel 01785 222421 www.haffnerltd.com The Accolade Building, Common Road, Stafford, Staffordshire, ST16 3EQ

g olo

MACHINERY Continued from page 96

element of the production process. We have worked closely with the Joedan team to develop a solution that will deliver the efficiency and capacity they need today, while also taking their longer-term plans into account.” Planning permission has already been granted for a further extension to the site, which will provide the additional manufacturing space required for phase two and allow production capacity to increase as the business continues to grow. The expansion is expected to deliver significant economic benefits for the Isle of Wight, with Joedan’s plans expected to grow its Island workforce to around 150 employees, including apprenticeship opportunities. Joseph Purcaro, managing director at Joedan Windows & Doors, said: “This is a really exciting moment for Joedan. We’ve always believed in taking a long-term approach to the business, and this new facility is a significant step forward in that journey. It gives us the opportunity to bring PVC-U fabrication in-house, invest in the latest machinery and continue developing our product offering as the business grows.” “Haffner has been a fantastic partner throughout the project. Their team took the time to understand where we want to go as a business and worked closely with us to create a manufacturing setup that not only meets our needs today but will support our ambitions for years to come. We’re especially proud to be making this investment on the Isle of Wight. We’re looking forward to creating new opportunities, supporting local employment and continuing to grow our presence here in the years ahead.” www.haffnerltd.com

Comet R4I p

the test at Whitecro The newest Comet R4I 5-axis CNC machining centre supplied by Emmegi (UK) has just passed its 30-day endurance test at Whitecroft Lighting with flying colours. The Ashton-underLyne based commercial lighting specialist put the R4I through its paces after installation by the Emmegi engineering team, and it is more than living up to

98 WINDOW NEWS | OCTOBER 2026

expectations, according to the company. Peter Brown, Whitecroft Lighting’s business improvement manager, commented: “My role is to identify and implement changes and operational enhancements here which will deliver meaningful efficiencies, and our investment in the Emmegi R4I is a typical

MACHINERY simultaneous movement along the X, Y, and Z axes, plus continuous B-axis rotation (-15° to +90°) and 360° C-axis rotation. This means multi-face machining can be completed in one operation, removing the need for repeated repositioning of the workpiece and maintaining consistent quality across complex components, says the company. The ‘I’ in the R4I product identification also stands for ‘Independent’ movement of the motorised clamps, so machining can continue while all the clamps move as one to reposition themselves independent of the head, saving further time during the machining process. The R4I has a 12-piece tool magazine with guaranteed fast changeover and a mobile worktable to make for easy loading and unloading of workpieces up to 4m in length.

passes

oft Lighting example of that.

manufacturers before we chose this R4I with a 300mm saw blade and, overall, it represented the best value solution. The 5-axis capability was a key factor for us because it means we can eliminate an entire separate routing process on some of our powder coated parts and do more on just this one machine.

“We wanted a machine which would deliver measurable savings on the shopfloor, while maintaining the kind of precision outputs that we rely on – and that is what we are achieving.

“Now that the R4I is operational and our team have undergone some excellent training from Emmegi to ensure they can make the most of its features, we can see just how much potential it offers.”

“We reviewed four machine options from different

The 5-axis capability of Emmegi’s Comet R4I allows for

Ian Latimer, Emmegi (UK)’s managing director commented: “Because the Emmegi machine range is so extensive, we can always recommend a model like the R4I which perfectly suits a customer’s requirements. We can fit the machine to the customer, rather than having to fit the customer to the machine, which some of competitors with a more limited model line-up often have to do.” Whitecroft Lighting is an award winning manufacturer of creative lighting solutions for workspaces, healthcare and education environments. It works with customers to deliver smart, sustainable and future-proof solutions which fit their needs and vision and are also adaptable and flexible enough to evolve with their space. www.emmegi.com/en/product/ cabinet-machining-centers/cometr4-i www.whitecroftlighting.com/ WINDOW NEWS | OCTOBER 2026 99

ON SITE

LSF Commercial’s

facility.

curtain walling brings

LSF was brought in to take architect Mosaic Architecture + Design’s original vision through detailed curtain wall design, engineering, survey, fabrication and installation, a complete in-house journey from drawing board to finished façade.

The former K West Hotel and Spa in Shepherd’s Bush closed its doors in December 2023, ready for a new chapter. What emerged from a £45m transformation is Hotel Indigo London K West Shepherd’s Bush, a striking reimagining of a 1960s former BBC office

The bulk of the project used Schüco’s AWS 70 HI window system, while the FWS50 curtain wall system by Schüco was also installed.

Hotel Indigo K-West to life building, now home to 231 rooms and including a spa with vitality pool and gym. Behind the glazed envelope that wraps this landmark building sits the work of LSF Commercial, celebrating 30 years at its Essex headquarters and manufacturing

100 WINDOW NEWS | OCTOBER 2026

“This project is a perfect example of what LSF was built to do,” said director Onkar

ON SITE

Toot. “We took the architect’s concept and carried it through every stage ourselves, refining the design, engineering the detail, surveying on site and fabricating and installing the finished system. That’s the value we bring; a client deals with one team from start to finish.”

curtain wall system, a 50mm face-width solution chosen for its clean lines and flexibility.

While the windows made up the majority of the glazed envelope, it was the curtain walling that created the greatest technical challenge. Architectural constraints on the building meant the layout carried real complexity, with the main section of the screen sitting “in plane” using the FWS 50 stick

“The curtain walling on this scheme was genuinely complex,” explained Onkar. “Getting a large stick system to sit cleanly in plane while accommodating substantial door openings takes careful engineering and a fabrication team who understand exactly what the design is asking of the material. That’s what we

Within that in-plane section, LSF’s team incorporated two large door openings, a detail that demanded precision at every stage of design and fabrication.

delivered.” Elsewhere across the building, the AWS 70 HI window system was specified for its thermal performance and versatility, giving LSF’s team a consistent, high-performing solution to roll out across the majority of the façade. The result speaks for itself on the award-winning hotel, and Onkar added: “We’re proud to have played our part in a scheme of this calibre. Seeing a building transformed like this, and knowing our façade work stands behind it, is exactly why we do what we do.”

WINDOW NEWS | OCTOBER 2026 101

ON SITE

Super Spacer

Image courtsey of Zaha Architect

huge façade.

decision to use Super rises to the challenge of one of the The Spacer on the project, which a fully double-curved world’s most complex glass façades features glass façade with varying glass Super Spacer flexible spacer technology from Edgetech has been specified for what has been described as one of the world’s most technically demanding curtain wall projects, the new OPPO Global headquarters in Shenzhen, China.

Designed by Zaha Hadid Architects, the landmark development features around 14,000 individually curved insulating glass units, all manufactured using Super Spacer TriSeal to meet the demanding performance and aesthetic requirements of the

102 WINDOW NEWS | OCTOBER 2026

shapes, was made jointly by the client, architects, façade consultants and contractors.

The project’s complex geometry required a spacer system capable of following a wide range of curved glass shapes while maintaining a reliable edge seal and long-term thermal performance. Super Spacer’s

ON SITE flexible construction enabled the insulating glass units to be manufactured to the exacting tightness and thermal standards demanded for the project. Joachim Stoss, VP of International Sales QES, said: “Projects like this demonstrate exactly why Super Spacer has become the preferred choice for complex glazing applications around the world.

Crittall windows frame gold medal-winning

garden at RHS Sandringham

“Its flexibility allows manufacturers to produce curved and unusually shaped insulating glass units without compromising performance or quality. “As architects continue to push the boundaries of modern façade design, insulating glass manufacturers need components that can keep pace. Super Spacer gives them the confidence to take on technically challenging projects while delivering the thermal performance, durability and consistency expected from highspecification glazing.” Extensive testing was carried out throughout the project to validate the performance of the glazing system, including assessments of optical quality, dimensional accuracy and the ability of the insulating glass units to withstand the stresses created by curved and cold-bent glass. Joachim added: “While projects of this scale are relatively rare, they demonstrate the capabilities of today’s insulating glass industry and what can be achieved when manufacturers have access to proven, highperformance components. “Both Edgetech and Quanex are immensely proud that Super Spacer is playing a part in this unique facade project.” www.edgetechig.co.uk

Crittall Windows contributed its products to The Rhythm of Rainwater, an Anthony Purdydesigned garden that won a gold medal at the inaugural RHS Sandringham Flower Show. The garden featured a bespoke artist’s studio incorporating Crittall windows and doors, creating a strong visual connection between the interior workspace and its surrounding landscape. The design explored the importance and beauty of rainwater, turning harvested water into a visual and musical experience. Held at the Sandringham Estate in Norfolk from 22 to 25 July, the RHS show brought together garden designers, horticulturalists and construction specialists. The Rhythm of Rainwater also received the awards for Best Grow Forward Garden and Best Construction Award. Russell Ager of Crittall Windows said: “We were proud to contribute Crittall windows and doors to a show garden where architecture and horticulture came together so thoughtfully.

“Steel glazing has long been used to connect interiors with the landscapes beyond, allowing light, views and nature to become part of the experience. It was a pleasure to see our products take their place within such a carefully considered garden design, supporting a space built around detail, craftsmanship and a connection to the outdoors.” Rain collected from the studio roof was channelled through dipping tanks and steel tongue drums, creating an evolving soundscape inspired by rainfall. The garden also demonstrated how rainwater can be harvested and reused rather than relying on mains water. Crittall’s contribution helped give the studio a strong architectural presence while maintaining its connection with the garden. The project demonstrated how steel windows and doors can sit naturally within creative, landscape-led schemes where architecture and the environment are considered together. www.crittall-windows.co.uk

WINDOW NEWS | OCTOBER 2026 103

ON SITE

The Residence Collection

windows used to transform

farmhouse property

A recent project saw The Residence Collection, a window and door designer, transform Simcoe’s Farm, an original timber property using the Residence 9 timber-alternative window and door system. In collaboration with installer and fabricator, this farm building was transformed with 25 R9 windows and a set of R9 French doors, creating the perfect timber-totimber-alternative renovation story while maintaining that traditional timber aesthetic, says the company. The property features two Residence 9 sash windows in the colour Painswick on the exterior and Grained White on the interior, completed with gold Pear drop handles. For this renovation, all products were mechanically jointed and fitted with a 28mm glazing units, combining authentic timber-style aesthetics with the performance and low-maintenance benefits of modern pvc-u, claims the

company. The Residence Collection was chosen as the homeowner originally wanted someone to repair their broken timber windows; however, when the repairman arrived, the windows were unfortunately too far gone. Shirestone Windows showed them Residence 9 and provided them with a window sample, which led to them moving forwards with The Residence Collection. Robbie Stone, managing director at Shirestone Windows Ltd said, “It’s fantastic to see this beautiful heritage property restored to its former glory. Choosing Residence 9 windows means the aesthetic of the property has remained, while the homeowner can benefit from the performance of a modern window system. We’ve enjoyed working with The Residence Collection on this project, and hope to do so again in the future.” www.residencecollection.co.uk

104 WINDOW NEWS | OCTOBER 2026

Howells’ Hor

delivers all-wea

& style for Shrop

rizon pergola

ather durability

pshire renovation

ON SITE and how it has transformed the space. “We can use the garden in inclement weather; that’s the biggest difference. It’s also given the patio a purpose, it’s not somewhere we’d really used before, but now we can sit outside, comfortable and dry, and enjoy uninterrupted views across to the distant Clee Hills. “We’re very happy with the service we received from Howells, from start to finish. They are approachable, friendly and professional with a great product.” The Horizon pergola uses Howells’ aluminium glazing bar technology to deliver structural integrity and visual appeal. The standard system configuration fully complies with EN 1991 for typical wind and snow loads, ensuring reliable, yearround performance.

When an extensive renovation project in South Shropshire neared completion, the focus turned to the outdoor living area. Given the property’s exposed, rural location, the owners required a highperformance, year-round solution capable of withstanding high winds and the demanding British weather without compromising on aesthetics. The couple selected the Horizon pergola from Howells Patent Glazing opting for the four pane model in a standard finish. The pergola spans 2.9m with 2.5m projection and is glazed with a grey-tinted laminated safety glass to reduce glare and control heat. The aluminium frame is powder coated in RAL 7016 anthracite grey matt. Homeowner, Mrs Williams praised the final result saying the Horizon pergola is a high-quality product, while also commenting on the care and consideration of the design

To maintain a contemporary aesthetic and maximise uninterrupted sightlines, the pergola includes colour-matched guttering with downpipes neatly routed along the posts – a standout feature in the UK pergola market. Working alongside a 5-degree pitched roof, it delivers effective and discreet water management. The Horizon pergola is custommade product, delivered in 4-6 weeks. It is a supply only product, unless otherwise agreed, and is suitable for both domestic and commercial use. It is available in four, six and eight pane configurations with a projection of 2.5m and spans from 2.9m to 5.7m at 717mm centres. Roofing options include 8.8mm laminated tinted glass or clear 10mm twinwall polycarbonate panels supported by a powder coated aluminium frame in standard RAL 7016 anthracite grey matt or any custom RAL colour. www.howellsglazing.co.uk/pergola

WINDOW NEWS | OCTOBER 2026 105

MARKETING & INTERNET Sioned Yates

What gap did you want the business to fill when you launched? “I’d spent years sitting on the client side of the table, so I knew there was a gap between employing a senior marketing person full-time and outsourcing everything to an agency. There are some brilliant businesses in our industry that know they need marketing support but don’t necessarily need, or can’t justify, a full-time Marketing Director.

Celebrating

I can come into a business, understand where it’s trying to go, look at what is and isn’t working and help put some strategy and structure around the marketing. Because I’ve been the client, I understand the pressures too. I’m not interested in doing marketing activity just for the sake of doing it. There needs to be a reason for it and ultimately, it needs to help the business gain sales.”

two years of Access Marketing: types of brands and Sioned Yates discusses growth What organisations have you worked

and the power of partnership

Access Marketing is celebrating two years in business. Founded by Sioned Yates to provide practical, strategic marketing support for businesses across the fenestration, construction and building sectors, the business has worked with manufacturers, suppliers, trade organisations and industry events. From delivering the first Velux Commercial UK&I press visit to developing a growing focus on the Women in Fenestration network, Sioned reflects on the projects, lessons and industry changes that have shaped Access Marketing so far – and explains why collaboration is central to her approach. How would you describe the last two years of Access Marketing? “Exciting, challenging and probably a much bigger learning curve than I expected! I’d spent more than 30 years working in marketing and holding senior in-house roles, but running your own business

is very different. Suddenly, you’re responsible for absolutely everything, as well as actually doing the work you love. Two years in, I feel like I’ve found the way I want Access Marketing to work. I don’t want to build a marketing agency. I want to work closely with businesses where I can genuinely make a difference.”

106 WINDOW NEWS | OCTOBER 2026

with, and which projects have been the highlights so far? “It’s been a real mix, and that’s one of the things I enjoy most about what I do. I’ve worked with global manufacturers, national and regional businesses, fabricators, installers, industry organisations, events and networks across construction and fenestration. There have been a few projects I’m particularly proud of. Delivering the first Velux Commercial UK&I press visit was definitely one. It was a first for the business, and being trusted to create and deliver it through Access Marketing felt like a real milestone. Another was developing Velux Commercial’s first brand campaign since the Velux acquisitions in 2019. Bringing the different

MARKETING & INTERNET businesses together under one story and helping establish what Velux Commercial stood for was a fantastic project to work on. I’ve also loved the more strategic projects where I can really get under the skin of a business and help shape where its marketing needs to go. I’ve been delivering lots of these.

The Rooflight Association

adds new web resource showcasing working groups for roofs and flame spread tests for building products, while responding to changes in legislation e.g., Building Regulations Approved Document B.

And then there’s Women in Fenestration. That’s different again because it isn’t just another project for me. It’s something I’ve become personally very invested in and I’m incredibly proud of what we’re building.” What have the last two years taught you about marketing in fenestration and construction? “Probably that we still have a tendency to jump straight to tactics. Maybe you do. But why? What are you actually trying to achieve? What does the business need? The businesses that do marketing well are the ones that start there. Understand what the business is trying to achieve, understand the customers and then decide what marketing activity is actually going to help.” What would you say to a business that doesn’t know where to start? “Don’t start with the marketing. Start with the business goals and objectives! What are you trying to achieve? Where do you want your growth to come from? Who are your best customers? Why do they buy from you? Where are your enquiries coming from now? What’s working and what’s not?

The Rooflight Association (RA) has launched a new online resource detailing the critical work of its dedicated working groups in shaping industry standards and guidance for the rooflight sector and beyond. Led by Technical Committee Chair, Paul Smith, the RA’s working groups collaborate with British, European and wider industry standards committees and trade bodies to ensure high performance, safety and compliance throughout the rooflight supply chain. By representing member interests at this level, the RA also ensures that members’ voices are heard and that they stay ahead of legislative changes. To increase transparency and encourage member representatives to get involved, the RA has published a web page highlighting its four specialist groups:

Then look at the marketing.

Product Standards: led by Jeremy Dunn, sitting on BSI B/542/8 and CEN/TC128/SC9/WG2 and WG3 committees to define product performance standards.

It should be helping the business get where it wants to go.” www.accessmarketing.uk/

Fire: led by John Godley, working with BSI FSH/022/0/08 on external fire exposure

Thermal: overseen by Stuart Middle, monitoring developments in legislation relating to the thermal performance of rooflights e.g., Building Regulations Approved Document L. Safety: led by Mark Wilcox, representing the RA on the Advisory Committee for Roofsafety (ACR) and responsible for communicating changes relating to the non-fragile performance requirements of roofs and rooflights. The Rooflight Association’s Technical Committee Chair, Paul Smith, comments: “These working groups directly shape the rules and regulations that manufacturers, contractors, fabricators and installers work to every single day. The work may be happening quietly, behind the scenes, but it is vital, delivering huge benefits to our members while influencing and driving positive change across the sector.” The collective knowledge and insight of the working groups culminate in new and updated guidance published by The Rooflight Association which is free to download from its website. To see more of what our working groups are doing on behalf of the industry, visit rooflightassociation. org/working-groups. If you’re an existing RA member and want to get involved, contact info@ rooflightassociation.org

WINDOW NEWS | OCTOBER 2026 107

MARKETING & INTERNET

Entrance Composite Door Solutions expands choice with new Living and Studio brochures

Continued growth at Entrance Composite Door Solutions is driving further investment in product choice, innovation and customer support, with the launch of two brochures covering its Living and Studio collections. The firm has reported continuing to see growth in excess of 25 per cent year-on-year, which is in line with a sustained pattern over the last five years, and is forecasting similar growth this year. Against a challenging market, that performance is said to reflect a strong focus on customer retention, high service standards, product quality and continued innovation.

timber-look composite doors. It includes contemporary designs such as Inox, Edge, Strada and Vector, giving installers further opportunities to offer premium finishes and design choices.

CR Smith ren

For Entrance Composite Door Solutions, the investment is about giving trade customers the choice they need to find the right door for each property and customer, while helping them make the most of every sales opportunity.

Scottish home improvement company CR Smith has renewed its support for the cycling fund that helped double Commonwealth medallist Erin Boothman and four other riders reach Glasgow 2026.

The new brochures give installers a clearer route through an increasingly comprehensive offering. The Living Collection brings together a wide choice of high-quality grained composite doors, with expanded glass options, bespoke sidelights and choices across designs, colours, hardware and configurations.

Gregory Kelly, MD of Entrance Composite Door Solutions, said: “Growth gives us the confidence to keep investing, but with that growth we need the substance and systems to back it up. We have to keep earning our customers’ business. That means providing the right products, maintaining high service standards and continuing to innovate. These brochures make it easier for installers to see what’s available and where those opportunities are.”

The Studio Collection provides a more premium, showroom-led offering, centred on smooth-skin,

To discover the new brochures visit: https://www.entranceway. co.uk/downloads

108 WINDOW NEWS | OCTOBER 2026

for fund behind Scot

The company has returned as headline sponsor of the Braveheart Ride and Dinner, which raises money to help promising young Scottish cyclists meet the costs of equipment, coaching, travel and competition before they become established professionals. This year’s event will move to Stirling following a memorable home Commonwealth Games at which five former recipients of Braveheart funding represented Team Scotland. They included 19-year-old Boothman, from Netherlee in East Renfrewshire, who won bronze medals in the Individual Pursuit and Scratch Race.

MARKETING & INTERNET next level, but I wasn’t earning anything. “My parents had a big role to play, but Braveheart also helped bridge that gap. The grants help with travel, equipment and all those little things that allow you to keep progressing instead of worrying about how you’re going to afford the next race. “Scotland has so much cycling talent, but talent on its own isn’t enough. Without that support, many young riders simply wouldn’t get there.”

news backing

tland’s cycling stars Elliot Rowe, Kate Richardson, Neil Fachie and Neah Evans also competed in Glasgow after receiving support from Braveheart during their development. CR Smith founder and chairman Gerard Eadie CBE said the performances provided powerful evidence of what targeted investment in emerging Scottish sporting talent could achieve. He said: “Scottish cycling has become one of this country’s great sporting success stories, but behind every Commonwealth medallist and world champion are years of dedication, sacrifice and support.

“CR Smith is proud to support the next chapter of the Braveheart Ride and Dinner because today’s promising young riders have the potential to become tomorrow’s champions.”

The Braveheart Ride and Dinner event brings cyclists, supporters, businesses and leading figures from the sport together to raise money for the fund. This year, participants will ride through routes around Stirling before attending an evening dinner featuring some of Scottish cycling’s best-known names.

Erin Boothman receives a bronze medal at her first major games as a senior athlete at the Glasgow 2026 Commonwealth Games

Founded in 2004, the Braveheart Cycling Fund provides grants to riders at one of the most financially challenging stages of their careers. The support can help cover the cost of competing, travelling, coaching and buying specialist equipment at a point when young athletes may be training at an elite level without earning an income from the sport.

Kathy Gilchrist, trustee of the Braveheart Cycling Fund, said: “Elite athletes don’t suddenly appear on Commonwealth or Olympic podiums. Their journeys start years earlier, and there is a crucial stage at which relatively modest financial support can make an enormous difference. “Erin is a perfect example. She already had the talent, determination and work ethic. Braveheart helped remove some of the financial barriers she faced before becoming a professional.

Boothman said Braveheart’s support when she was 16 and 17 helped her progress from promising junior to professional cyclist. Boothman said: “People probably think that once you’re racing internationally everything is paid for, but it isn’t. Before I signed my professional contract, I was training and competing like a full-time athlete, travelling across Europe and doing everything I could to reach the

“Seeing five former recipients represent Scotland in Glasgow demonstrates exactly why the fund exists. We are enormously grateful to CR Smith for sharing that commitment and helping us give more talented young Scots the opportunity to realise their potential.” For more information about the Braveheart Ride and Dinner, visit scottishcyclingfoundation.org/ braveheart-cycling-fund

WINDOW NEWS | OCTOBER 2026 109

MARKETING & INTERNET

Yale DWS announced as corporate sponsor of the Women in Fenestration Network Yale DWS has been announced as a corporate sponsor of the Women in Fenestration Network (WFN), underlining the brand’s ongoing commitment to supporting a more inclusive, diverse, and progressive fenestration industry. With the fenestration industry continuing to evolve, creating greater opportunities for women from diverse backgrounds and experiences, Yale is proud to support initiatives that help drive this positive change and encourage wider participation across the sector, says the company. Created to connect, support, and inspire women across all roles within fenestration and glazing,

the Women in Fenestration Network is already gaining strong backing from across the industry. It is doing this by providing opportunities for networking, mentorship, professional development, knowledge-sharing, and collaboration, according to the company. Gemma Diratzonian, head of brand and fenestration lead at Yale DWS, comments: “We’re thrilled to be a corporate sponsor of the Women in Fenestration Network. Creating an inclusive and diverse workforce is vital to building a fairer society, but it also brings fresh perspectives, drives innovation, and helps businesses better understand and respond to changing market needs, meaning

110 WINDOW NEWS | OCTOBER 2026

everybody benefits. Following the launch of the Women in Fenestration Network event, it was immediately clear that this was a powerful and much-needed initiative for our industry. The passion, engagement and sense of community it created reinforced why it is something we felt strongly about supporting. We’re proud to play our part in helping the network continue to grow and inspire positive change across the fenestration sector.” Sarah Ball, founder of the Women in Fenestration Network, adds: “Encouraging more women into the industry and supporting career progression is essential to securing the future of the sector, developing the next generation of talent that will help ensure continued innovation, growth, and long-term success. Having Yale DWS on board only strengthens this.” www.womeninfenestration.co.uk www.yaledws.co.uk/uk/en

MARKETING & INTERNET

Purplex explores the future of marketing at inaugural employee summit Purplex Marketing has brought its senior leadership team together for its first Future of Marketing Employee Summit, taking a close look at the technology, trends and ideas that will shape the next chapter of marketing. The Summit was an opportunity to share bang up-to-date information from the frontline of a rapidly changing industry, from the explosive development of AI to the growing convergence of video, search, websites and social media. It was a day built around one big question: how can Purplex use what is happening now to become even better at what it does for its customers? Teams shared emerging trends, challenges and ideas from their own areas of expertise, sparking discussion around everything from AI-assisted content and

automation to smarter workflows and new approaches to client delivery. Andrew Scott, founder and CEO of Purplex, also outlined his ambitions for the business, sharing its one, three and five-year plans and setting out how the company intends to stay ahead as technology transforms the marketing landscape.

doing tomorrow. “What really stood out was how talented and passionate everyone was. Unlike other agencies, we’ve got specialists in all disciplines of marketing working together under one roof. During the Summit it was clear our team are full of energy. They have plenty of ideas and a real appetite to put those ideas into action.

He said: “The pace of change is extraordinary. Every time you think you have caught up with what is happening, something new comes along that changes the picture again.

“For me, that is what makes this exciting. The technology gives “That makes events like the us new possibilities, but it is Summit incredibly important. We our people who will turn those brought people together from right possibilities into something across the business and gave them valuable for our customers.” the space to look beyond what they are doing today and think Visit www.purplexmarketing.com seriously about what we could be today.

also showcases the company’s Modplan brings its complete product Itgrowing composite door offer from DoorCo, including portfolio together in new 52-page guide Original, Britdor and GripCore,

Trade fabricator Modplan has launched a new 52-page Product Guide, bringing its portfolio of windows, doors and conservatory solutions together in one comprehensive resource. Designed to make it easier for customers to explore the range, the guide combines product information, technical specifications and sales support, helping fabricators identify opportunities to expand their offering through a single manufacturing partner. Liam Isaac, head of sales and marketing at Modplan, said: “Our product portfolio has expanded significantly, so we wanted to create a single resource that

plus Winkhaus autoLock AV4 automatic locking technology.

Completing the range are Leka warm roof, orangery roof and Xi modular extension systems, alongside Vertex and Wendland conservatory roof systems. reflects the scale of what we can now offer. The new Product Guide brings everything together in one place.” The guide covers Modplan’s VEKA portfolio, including Omnia flush sash windows and doors, M70, Imagine patio and bi-fold doors and Feinstruktur foiled finishes, alongside its Profile 22 range and PatioMaster sliding doors.

Interactive QR codes provide direct access to additional product and specification information, while product pages include performance details, colours and security credentials. Liam concluded: “For us, the message is simple: one trade partner, everything you need.” www.modplan.co.uk

WINDOW NEWS | OCTOBER 2026 111

AWARDS

Jadeite Glazing

claims FENSA’s August Installation of the Month A sympathetic and technically precise installation that retained the gothic character of a period property while delivering a remarkable improvement in thermal performance and living conditions has earned Jadeite Glazing FENSA’s August Installation of the Month title. Based in Hadlow, Kent, Jadeite Glazing has built a strong reputation for delivering highquality window and door installations with a clear focus on

craftsmanship, attention to detail, and customer satisfaction. FENSA’s Installation of the Month initiative recognises projects that highlight the technical standards and professionalism delivered by its approved network of installers across the UK – setting the benchmark for UK homeowners by demonstrating best practice and support. According to FENSA’s independent assessor, August’s winning project

112 WINDOW NEWS | OCTOBER 2026

is a prime example of how modern windows and doors can maintain the character of a property whilst vastly enhancing its thermal performance and living conditions. A balance that requires a toolkit of

AWARDS genuine technical skills and careful design judgement to achieve. Particular attention was paid to replicating the gothic styling of the outgoing windows, executed to a standard that preserves the distinctive character of the property without compromise.

British Woodworking Federation 2026 Awards shortlist revealed

Jadeite Glazing’s results speak for themselves. The homeowners noted a significant improvement in living comfort during the summer months, with high-performance glass helping to prevent overheating – a benefit that demonstrates just how much the right product choice can transform everyday life at home. “This project is a reminder that not every replacement window installation needs to transform the look of a building,” said Sam Davies, Technical Manager at FENSA. “Sometimes the greatest skill lies in making sure nobody notices the change – while the homeowner feels it every single day. Jadeite Glazing have done exactly that.” “The replication of the gothic styling here is exceptional,” continued Sam. “Getting that level of detail right whilst simultaneously delivering highperformance thermal glazing takes real expertise. This is exactly the kind of installation that FENSA’s Installation of the Month exists to recognise.” As the August winner, Jadeite Glazing will be entered into the FENSA 2026 Installation of the Year competition, as well as receiving £50 in Amazon vouchers alongside professional social media assets to celebrate their success. Installers wishing to enter future Installation of the Month competitions can submit projects directly via the FENSA application page here. www.fensa.org.uk

The shortlist for the 18th British Woodworking Federation (BWF) Awards has been revealed. The BWF Awards celebrate the skills, creativity and dedication demonstrated by companies and individuals across the woodworking and joinery manufacturing industry over the last 12 months. Helen Hewitt, CEO of the BWF, commented: “The quality of entries for this year’s BWF Awards reflects the talent, skills and passion that define the UK’s woodworking and joinery manufacturing sector. “As we celebrate the eighteenth year of the Awards and 50 years of the British Woodworking Federation, it’s inspiring to see how individuals and businesses across our sector continue to innovate and deliver high-quality, safe and sustainably minded solutions for the UK’s buildings. “The latest entries showcase how our rising stars and apprentices are shaping the next

generation, while advances in health and safety, sustainability, manufacturing and heritage restoration continue to transform our sector. Clearly showcasing the skills and innovation of modern woodworking and joinery, these achievements will be crucial to the sector’s future growth. “The BWF Awards provide a key moment for our sector to come together to recognise, and importantly celebrate, the outstanding achievements of the past 12 months. I’m looking forward to joining our finalists, members and industry colleagues at the Kimpton Fitzroy to celebrate their successes and the best of British woodworking and joinery.” The winners will be announced at the annual BWF Awards, taking place at the Kimpton Fitzroy London on Friday, 20th November. The full shortlist for this year’s awards can be found on the BWF website here. WINDOW NEWS | OCTOBER 2026 113

EVENTS

Insight EDGE puts growth firmly on the agenda Business growth took centre stage at Insight EDGE 2026, as Insight Data brought together business leaders, sales and marketing professionals for a day focused on turning opportunity into action. Held during Insight Data’s 20th anniversary year, the event explored how better data, smarter technology and more focused sales and marketing can help businesses achieve sustainable growth, even in a challenging market. Founder and CEO Andrew Scott drew on more than 35 years in business to challenge delegates to think differently about growth, avoid reactive decision-making and build greater consistency into

their sales and marketing activity. One of the practical themes was Insight Data’s ‘Attract, Convert, Retain’ growth engine, described as “a powerful model designed to help businesses generate more opportunities, convert more of them into customers and build stronger long-term relationships”. The event also saw the launch of the next generation of Salestracker, Insight Data’s software platform containing more than 50,000 trade and commercial prospects. The new platform combines data, CRM, mobile apps and built-in marketing automation, giving customers the tools to drive more consistent and effective sales and marketing activity.

114 WINDOW NEWS | OCTOBER 2026

A customer panel featuring Jo Trotman of Window Widgets and The Residence Collection, Steve Collett of Dekko and Alyson Westbrook of FrameXpress explored how Salestracker supports their commercial activity. Keynote speaker Matt Tyler, director of Dowlas, highlighted the scale of opportunity across the UK commercial and new-build sectors. Delegates left Insight EDGE with a practical 90 Day Growth Plan, designed to turn the ideas and opportunities discussed throughout the day into focused action. Andrew Scott said: “EDGE was about giving businesses fresh ideas, practical tools and the confidence to act. The opportunity is there, but growth comes from turning that opportunity into consistent action.” To discover more, visit www.insightdata.co.uk

Edgetech puts partnership and

innovation centre stage

at Glasstec 2026

EXHIBITIONS Spacers Europe. “This year, we want to bring that collaboration to life. Rather than simply talking about products, we’ll be showing how our spacer technology, technical expertise and customer partnerships are being used in real applications to help address some of the challenges facing our industry.” Visitors will be able to see Edgetech’s Super Spacer range in action across different glass unit sizes and shapes, including thin triples and a curved glass display, together with solutions designed to support automated production, plus some landmark projects from around the world where Super Spacer has been trusted in some of the world’s most prestigious buildings, according to the company. Sustainability will also be a key focus. Edgetech Europe’s T-Spacer and premium Super Spacer product range have achieved Environmental Product Declarations (EPDs), providing independently verified information on environmental impact and giving customers and specifiers greater transparency when assessing the sustainability credentials of glazing solutions, says the company.

Edgetech will put collaboration into action at Glasstec 2026, showcasing how partnerships across the glass industry are helping manufacturers meet the demands of performance, sustainability and increasingly automated production. Taking place at Messe Düsseldorf from October 20–23, the trade fair for the glass industry will see Edgetech, a Quanex company, demonstrate its Super Spacer technology

across a range of applications, alongside examples of how the company is working with customers and industry partners to provide practical solutions for the changing needs of the market. “Glasstec gives us a great opportunity to meet customers and partners from across Europe, but more importantly, to show what we can achieve by working together,” said Mike Moran, VP, Sales Seals and

“Sustainability and automation are no longer conversations about what might happen in the future – they are influencing decisions being made by our customers today,” added Mike. “What customers need is a partner that understands the pressures they are facing and can work with them to find the right solution. Glasstec is a fantastic opportunity for us to demonstrate what that partnership looks like in practice.” Edgetech Europe GmbH will welcome visitors to Hall 17, Stand D67. www.edgetechig.co.uk

WINDOW NEWS | OCTOBER 2026 115

EXHIBITIONS

Forterro brings

its Windows & Doors

portfolio together for the first time at Batimat 2026 Window, door, conservatory and façade manufacturers are under increasing pressure to improve efficiency, address labour shortages and respond to rapidly changing market demands. Many companies are looking for practical improvements they can make today while preparing for new technologies and changing customer expectations. 116 WINDOW NEWS | OCTOBER 2026

At Batimat 2026, Forterro will bring its Windows & Doors portfolio together on a major industry stage for the first time. Visitors will be able to meet the teams behind 3E Look, Klaes, Logikal, Logikal MES, Quotila and Unilink, explore how these solutions complement one another, and see how manufacturers are using digital technologies to tackle everyday challenges across their businesses. The joint appearance follows Forterro’s acquisition of leading industry specialists including

EXHIBITIONS of window, door, conservatory and façade manufacturing.

technologies such as artificial intelligence deliver genuine value in practice?

At the Forterro stand, visitors will be able to discuss practical topics including:

To support this, Forterro says it continues to invest in cloud technologies, connected platforms, AI-enabled capabilities and production automation. These investments are guided by what manufacturers are asking for: software that can grow with their business, connect information more effectively and make better use of the data they already have.

• ERP modernisation and business process optimisation • Multi-site operations and organisational visibility • Faster estimating and quotation processes • Engineering and production preparation

Forterro says most manufacturers do not want to start from scratch. They want to get more from the systems, processes and expertise they already have, while introducing new technologies where they deliver a clear and measurable benefit.

• Real-time production transparency • CNC integration and automation • Cloud-based technologies and future digitalisation strategies

Orgadata, BM Group, Klaes and 3E, bringing together decades of expertise across aluminium, PVC and timber applications. These businesses now form one of the industry’s broadest software portfolios for window, door, conservatory and façade manufacturers, while maintaining the specialist knowledge and close customer relationships that made them successful in the first place, says the company. While the solutions address different needs, they are all built around the day-to-day realities

Forterro will also host a Batimat Masterclass exploring why integrated processes are becoming a competitive advantage for window, door, conservatory and façade manufacturers. Taking place on Thursday, 1 October, from 10:00 to 10:30 in Agora 4, Hall 4, the session will examine how labour shortages, increasing complexity and evolving customer expectations are driving demand for betterconnected processes, data and technologies across the value chain. The conversations at Batimat are unlikely to stop at today’s operational challenges. According to Foterro, many manufacturers are also considering how new technologies, changing customer expectations and increasing connectivity will shape their businesses over the coming years. How can they make better use of the data they already have? How can they connect processes more effectively across the business? And where can

Bernd Hillbrands, managing director of Forterro Windows & Doors said: “Our customers are balancing a lot of different priorities right now, from productivity and automation to workforce challenges and long-term technology decisions. They are looking for expertise, proven solutions and a partner that understands where they are today and where they want to go next. Batimat marks the first time we are presenting our Windows & Doors portfolio together under the Forterro brand. By bringing together the knowledge, experience and technologies of these businesses, we can offer customers both practical support for today’s challenges and a strong foundation for the future.” Visitors can meet product specialists from across the portfolio, discuss current challenges and explore ways to improve efficiency, increase transparency and strengthen automation across their operations, says Forterro. https://www.forterro.com/en/ windows-and-doors

WINDOW NEWS | OCTOBER 2026 117

CHARITY In the first seven months of this year the Lighthouse Charity supported over 6000 families and delivered over 8000 meals. “These food shops aren’t just for people unable to work through illness or injury.” Sarah added, “We’re receiving calls from people who are in full-time work but still can’t afford to feed their family, as well as paying for increased fuel, housing and energy costs.

Lighthouse Charity launches

We’re also having to step in and fill the gap that’s being left by statutory rights and provisions to help people get through the week, our workforce simply can’t absorb the additional costs and they need immediate help.

urgent £200,000 appeal as demand to act now. We need the support It’s a perfect storm and we need

continue to deliver our vital for support reaches record levels can services.

of the industry to ensure that we

For 70 years the Lighthouse Charity has been delivering life changing and life saving support to the construction community, but they are now facing one of the toughest years in their history as demand for their services reaches record levels. As we approach the busiest and most challenging quarter of the year, the charity is launching an urgent appeal to raise £200,000 to ensure that they can continue to meet the increased demand for their services. So far this year the number of families reaching out for financial, emotional and physical wellbeing support has increased by a staggering 51%. Food deliveries are up 65% and the charity has funded over 7000 counselling sessions, providing immediate support to those who are struggling. The resources required to meet this unprecedented demand are under pressure. The construction industry is facing pressures that come from a tough economy,

and unpredictable external factors that impact both companies and individuals alike. The charity estimates that they need an additional £200,000 to ensure their impactful services are maintained.

Sarah Bolton CEO of the Lighthouse Charity said, “The demand for all areas of support continues to grow. Our 24/7 helpline and 1:1 online chat service provides a beacon of hope for those who have nowhere else to turn and so far, we have been able to respond to this unprecedented demand. Every day our team are hearing first hand about the incredible pressures people are under; workers who are unable to cover the cost of even basic necessities, travel costs and people who are trying to cope with caring for sick children and relatives. Our workforce is battling against relentless cost increases in materials, housing, fuel, food, and energy costs, all whilst working long hours, often away from home and in challenging environments.”

118 WINDOW NEWS | OCTOBER 2026

To achieve that we need to raise £200,000 by Christmas and we’re urging our industry leaders to join together in a unified force to support our community. This is an urgent appeal from the heart for donations that will help us deliver a life changing and life saving difference to someone today.” Individuals and organisations can donate today via the dedicated Winter Appeal webpage which also details how donor’s money is spent and the impact it makes to someone in need. Take Action and Donate Today If you or anyone you know is struggling, reach out for 24/7 free and confidential support; 24/7 Helplines; 0345 605 1956, (UK) 1800 939 122 (ROI) 24/7 1:1 Online chat – accessible via the charity’s website www.lighthousecharity.org and through the Lighthouse Charity app.

MARKETING THAT

PAINTS A PICTURE

Great marketing, like great art, doesn’t happen by accident. It takes vision, passion and the right people to bring it to life. At Purplex, we’ve been crafting campaigns that build brands and drive business growth for over 20 years.

Strategy in every stroke. Success in every frame. Call 01934 808 132 today! SCAN HERE

PR & COMMS | CREATIVE | DIGITAL grow@purplexmarketing.com | www.purplexmarketing.com