Steven Goldmann [1318 W 17 ST, Hastings, MN, 55033] | [612.426.1758] [sgoldmann29@outlook.com] th
Technologies: Incident / Change Management
Project Management Active Directory / DNS / DFS / NTFS Cisco Async Email Security Citrix Workspace / & VDI Windows Server 2008/2012/R2/2016 Microsoft Office 365 VMware ESXI / 5.0/6.0
WSUS Cisco Call mangers/Express Brocade / HP/ EMC Fiber Switches Barracuda / CEF Load Balancers Cisco ASA, Switches, Routers
VBScript / PowerShell Microsoft Lync / Skype for Bussiness SharePoint Version 2010 - 2016 Microsoft Exchange 2010/2016 Autodesk / AutoCAD 2014/2017
NetMotion / Cisco VPN servers IIS 7-10 / Web Hosting Visio 2013 - 2016
Zixmail Integrations Fortinet Manager / Deployment SQL virtual servers
■ Profile Summary Network engineer with a hands-on approach and technological mindset for designing and implementing IT network architecture, including configuration, optimization and supporting network management systems. Experience in advising customers towards optimal sales. ■ Technical skills include: •
Cisco Platforms MDS, ISR’s, Call Managers firewalls, routers, switches
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Fotinet, Routers, Switches, Application Management, FortiManager, Fotigate VM
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LAN, WAN, WLAN infrastructures
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Protocols: TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, VoIP
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Electronic Warfare Officer Cert Current (DOD)
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Server Administrator, Windows Servers, Linux, Samba, HP UX,
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Extremely well educated/knowledgeable on Cloud based enjoinment AWS
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ATM, ASA’s, MPLS, VPN’s or Multi VLANS, Frame Relay, and Metro Ethernet
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Strong background in backend engineering wireless communications. ■ Professional Experience Switch Fast Communications Inc. Hastings, MN
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2015 – 2017 CEO
Planned IT network infrastructure with clients to ensure that the systems are tailored and comply with their requirements and needs.
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Built company from ground up based on entrepreneurial ideas cost effect consulting and the ability to interact well with clients. This lead to consistent follow up implementation of training material and consistent support for clients.
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Hired 4 Tech’s two Tier 1’s, T3 and T4, asking T1 techs to be the single point of contact for a customer when calling with any technical issues. This aided T1 tech in learning new skills, freeing T3, T4 for things that required dedicated support of those levels. Ensuring customers where not routed to multiple personnel easing the customer support experience.
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Managed Services Setup and Administration, Tier 1 – 4 Developed cost effective managed services for clients, making it possible for MSA agreements with medium sized companies due to rates and effectiveness.
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Integration of Office 365
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Setup and implementation of Exchange Services
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Deploy, manage, and troubleshoot VMware VSphere 4.x, 5.x,6.x VMware View, VMware vCloud Director, VMware SRM
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Planning and Cost evaluation for clients, pushing smaller clients towards AWS and other cloud services due to pricing and failovers.
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Implemented IT network projects: Installed, configured and maintained network services, hardware systems and peripheral equipment/devices.
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Administered servers and server clusters – Managed system back-up, database and restored protocols. Performed network QA test, executed system analysis and troubleshooting in order to resolve problems on servers, workstations and other network devices.
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PCI Compliance and Audits
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Engineering cost effective solutions for companies having multiple footprints.
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Implementation of large scale and small VOIP systems (Master Partner with MegaPath)
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Monitored the network performance regularly to improve performance and functionality for clients
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Monitored network/software security – Controlled access to the IT network and updated security programs as a part of the security procedure. Owned and operated Two MetoPCS Stores (Built from Ground Up) Hastings, MN and Hutchinson, MN Schlumberger Williston, ND 2012 – 2013 Reginal IT MANAGER North Dakota and Montana
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Planned IT network infrastructure with new acquisitions of companies, oversight of integration with SLB1 networks.
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Project and cost management of new and ongoing projects related to either new build or onboarding companies that were bought by Schlumberger.
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Network and VOIP engineer, this included cabling designs and redesigning network rooms of New projects and or companies bought to comply with Schlumberger Standards.
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Several companies where unique in remote locations this required out of the box thinking for engineering cost effective solutions to provide consistent data services to remote locations.
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Several companies where unique in having a broad scope of equipment, this required coming up with solutions either to make existing equipment work on Schlumberger networks. The ability to work on a large verity of systems not always being industry standards.
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Exchange migration
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Active directory migration and management
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Lync onboarding AKA Skype for business.
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ActiveSync implementation and ensuring correctly operational.
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Training new and current users on operations of SharePoint.
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Design / Migration of SharePoint for companies bought within the North Dakota and Montana areas.
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Oversight of Tier 1 -3 Tech’s between 6 to 8 personnel supervised
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TACSAT integrations and acquisitions, due to OIL Rigs.
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Oversight over all commercial two radio systems and MDT’s (UHF/VHF)
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Implemented current usage of Telex technology saving millions of dollars so UHF and VHF radios could speak with one another.
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Audited Commercial Licensing, over Two-way radio systems, found in most states they had never been licensed, due to this finding and correction, saved millions of dollars in FCC fines, for failure to license and operations w/o license.
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Setup and implementation of Windows Servers, Active Directory Administration, and integration to SLB networks for companies SLB was purchasing.
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Implemented IT network projects: Installed, configured and maintained network services, hardware systems and peripheral equipment/devices.
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Administered servers and server clusters – Managed system back-up, database and restored protocols.
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Development of Helpdesk Procedure for SLB properties within North Dakota and Montana
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Implementation of large scale VOIP systems, and PRI’s if needed due to locations not meeting specific requirements.
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Integration of Access control systems ensuring separate networks and specific VLANS also creating policy for unification of all new locations within states supervised.
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Monitored network/software security – Controlled access to the IT network and updated security programs as a part of the security procedure. Hendrix corporation. Williston, ND 2011 – 2011 Regional Project Manager
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Managed all phases of environmental and disaster cleaning Joplin MS, and Minot ND
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Worked Directly with FEMA due to Military background project coordination on Flood cleanup ND
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Design and implementation of recreation of fiber lines, either project management of fixing disputed fiber optics due to natural disasters and or in placing new cabling for new sites.
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Emergency/ and or fast response for helping to ensure wireless towers could get up and operational again during natural disasters. Project oversight and management, working directly with Government agencies and Wireless Communications Providers to ensure communities could have services restored quickly. o
This not only entailed a strong understanding of complex networks but coordination with multiple agencies ISP’s Natural Gas Line providers, Army core of engineers etc.
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At times, we were so shorthanded I operated excavators to dig trenches, testing fiber strands and ensuring connectivity to cell cites above the call of duty at times.
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Project Liaison FEMA Minot ND
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Project liaison FEMA Joplin Hurricane
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Project Administration and Coordination with Several agencies, and private contractors, and trucking companies.
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Planning and implementation of appropriate equipment, and personnel to ensure compliance with FEMA, e.g all heavy equipment had to have pads on them, this entailed tracking down heave equipment from all over the US, shipping it to locations, ensuring works received prevailing wage.
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PM over new build in the ND area for ABC Roofing and Supply
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PM over several pipeline projects in the North Dakota area.
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PM over local projects in the State of ND (Demolitions of Mobile Home Parks, small and large building)
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Managed Two Million dollars’ worth of assets
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Ensured and completed DOT audit FMCSA
United States Air Force. VANCE AFB, OK 2010 – 2011 Section Head Communications Law Enforcement / Anti-Terrorism Office •
Resource Protection Office for 17 Controlled Area’s PL4 assets
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Network Administrator for Squadron, Non classified networks and classified networks.
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Active Directory Administration
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Exchange Administration
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Domain Controller Administration
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Call Manager Administration both classified and non-classified
Compliance network testing ensuring DOD standards where being meet.
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Conducts penetration/anti-robbery exercises, surveys and training to owners/users in support of resource protection
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Provided final Security Forces verification to Bike/Jogging track project--$238K/1.5 mi track; boosted wing fitness program
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Electronic Warfare Operations --trained 135 Airman on Guardian man-pack sys; critical dismounted bomb protection.
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Implementation and Administration of Intrusion Detection System, IDS systems included but not limited to Access control systems. o
Engineering of solutions to ensure network security for systems.
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Coordinates installs/connects/maintains complete SIPR/NIPR systems software/hardware for 71 Security Forces Squadron (Vance AFB)
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Implemented Mobile Data Terminal systems for USAF Law Enforcement Vehicles utilizes 800 MHz Radios due to spotty data coverage
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Terminal Agency Coordinator NCIC/CJIS (ensuring training and compliance with federal guidelines) Moreover integration with MDT’s listed above.
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Served as Subject Matter Expert Electronic Security Systems to Plans and Programs NCOIC
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PM over local projects in the State of ND (Demolitions of Mobile Home Parks, small and large building)
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Responsible for 2,500 mbr assets; protecting in excess of $213M in PL-4 mission assets
United States Air Force. Iraq Region, 2009 – 2010 Section Head Communications 732 ESFS2 Detachment 2 •
Network Administrator for Detachment SIPR/NIPR o
Network Administrator for over 400 users x 2 due to users having both classified and non-classified accounts and being separate networks. ▪
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Exchange Administration for over 400 users x 2
Coordinated installs/connects/maintains complete SIPR/NIPR systems software/hardware for 732 ESFS DET’s 2 and 3
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Network engineering in combat zone, this not only made solutions more complex and harder to implement but crucial to saving lives due to information needing to flow across bases. o
This was a high intensity work environment requiring me to work on all levels of network infrastructure. Furthermore, working on multiples agencies networks and the ability to quickly learn new systems. This was due to multiple agencies operating out of the same areas at times, I worked on everything from Dept of state networks to Army, Navy, and other THREE letter agencies. All differing in some way.
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Engineering complex solution to sure squadrons systems could operate effectively on other agencies networks.
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Engineering planning and implementation of solutions to ensure VOIP connectivity to call managers that where not always onsite. Requiring coordination with multiple agencies. Getting authority to create VLANS to operate on. Ensuring adequate bandwidth. Ensuring Squadron complied with standards required to operate on other agencies networks.
Oversaw and tracked all vehicle Electronic Warfare systems, prepared and delivered Officer briefings, informs commander on combat effeteness.
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Worked with intelligence officers learning and understanding complex problems engineering solutions for large data dumps of classified information (Satellite imagery) o
During this time, I also took several classified cores offered by the DIA to learn and understand the workings of the intelligence world and better understand software utilized so I could be an asset in aiding in anyway.
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Implemented and coordinated real-time Intel Surveillance Reconnaissance (ISR) assets, monitors PTT missions.
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Electronic and Network engineering for classified streaming / for aerial assets being utilized by squadron.
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Communication engineering for secure communications with troop on the ground at far distances and aerial assets. o
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Creating and implementing a communications system that operated off of existing data networks that increased data and voice distance by several hundred miles.
Provided final Security Forces verification to Bike/Jogging track project--$238K/1.5 million track Electronic Warfare Operations --trained 135 Airman on Guardian man-pack sys; critical dismounted bomb protection.
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Provided radio and Blue Force Tracker C2; supported 177 Airman 600+ missions
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Acquired 1st ever dedicated ISR support for AF PTT missions; 120 hours eyes on mobile/static patrols.
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Facilitated Biometric Automated Tools Set; PTT entered 100s of detainees/Iraqi Police--established Iraqi national database.
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Acquired learned and installed CPOF system furthermore made training manual, for USAF person, due to not being native technology to Air force.
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Implemented new technology for radio systems enabling convoys to speak several hundred miles further than before, also engineered solution to not interfere with EWO systems.
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Personally Coordinated 15 combat aviation support missions (Coordinating Airspace other nonnative assets and; 52 hours of route recon/over-watch