Choosing A Home Care Agency Checklist - Gracefulaginghomecare

Choosing A Home Care Agency Checklist

Graceful Aging Home Care

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Your Complete Checklist for Choosing A Home Care Agency

Graceful Aging Home Care

Selecting the right home care agency can be a daunting task given there are so many to choose from. To narrow down the list, ask your healthcare providers, family members, friends etc. for recommendations. Once you acquire the names of several agencies, you will want to learn more about the services they offer and their reputation. Below is a list of questions to ask prospective agencies or others who may know about the agency's track record. Answers to these questions will help you determine which home care agency is best for you or your loved one.

- Shayla Hamlin

Your Complete Checklist for Choosing A Home Care Agency

Graceful Aging Home Care

How long has the agency been providing services in the community?

Does the agency have any literature (brochures, rack cards, etc.) explaining the services they provide?

How does the agency hire and train its staff?

Do staff have to undergo background checks, drug screenings etc.?

What credentials or licensure do staff need to have?

Does the agency include the client and his or her family members in developing the client’s care plan? Are they consulted when care plan changes are needed?

Are all visits documented, detailing the specific tasks performed by each caregiver? Does the client and family have access to visit summaries and care notes?

Does the agency assign a supervisor to oversee the quality of care clients’ are receiving? How often does the supervisor check in with clients?

Who can the client or family contact with questions or concerns?

What are the agency's financial procedures? Are invoices due upon receipt? What forms of payment are accepted?

Your Complete Checklist for Choosing A Home Care Agency

Graceful Aging Home Care

What procedures does the agency have in place to handle emergencies?

Are caregivers available 24 hours a day, seven days a week?

What is the procedure for cancelling services?

How does the agency ensure patient confidentiality?

Graceful Aging Home Care

gracefulaginghomecare.com

Learn More about Graceful Aging Care Take the stress out of caring for a loved one in need. Schedule your free no obligation home assessment. Our office hours of operation are Monday-Friday from 9 am to 5 pm.

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