

Welcome to
Wilfrid Laurier University

What is the OneCard?
The Laurier OneCard is your official student identification and an essential tool for navigating campus life. It acts as a multi-purpose card, giving you access to campus buildings, libraries, and fitness centers. You can also use it to pay for meals, snacks, and laundry services by loading funds onto your account. For international students, the OneCard can simplify daily activities and serve as proof of your student status, helping you access discounts on public transit and at select local businesses. It’s a key part of your university experience, making it easier to manage campus services and enjoy student perks.



Contact the OneCard office
Need a Replacement Card?

During regular office hours, email onecard@wlu.ca to get assistance with deactivating.
The OneCard office is not responsible for any account activity including access or transactions performed with a lost card, so make sure you deactivate your card as soon as possible.
Waterloo students/staff: Visit the OneCard office anytime, Monday to Friday, 9:30 a.m. to 4:30 p.m.
Brantford students/staff: Visit the Brantford Hawk Shop anytime, Monday to Friday, 10:00-4:00 p.m.
Note: Starting 2021/22, student fees include a one-time fee for first card (new students only).
Damaged Your Card?
Whether in appearance or functionality, you must bring your card (even in pieces!) to the OneCard office or Hawk Shop in Brantford where possible. Damaged cards may be replaced at no charge, subject to OneCard staff's discretion. Do not hole punch your card or deface it in any way because it may render the card inactive and the replacement fee will apply. Lanyards are available for purchase at the Laurier Hawk Shops.
OneCard Policies
OneCards are property of Wilfrid Laurier Uni ersity
Lost cards must be reported to wlu.ca/onecard
The card holder is responsible for the cost of a replacement card
Do not lend your card to anyone for any purpose
Tampering of defacing your OneCard may lead to suspension and deacti ation of your card.

OneCard Services

Living On-Campus
On-Campus Meal Plan Locations
You can use your meal plan flex dollars at the following on-campus locations:
Byte 75 Coffee & Social (Lazaridis Hall
Frank's Coffee Haus (Peter's
Fresh Food Company (Dining Hall
Second Cup (Library
Starbucks (Lower Concourse Restaurant
Contact

Subway (Bricker Academic Terrace Food Court (Union Market, William's Fresh Café, El Torito, Mr. Sub, Golden Dough, and Har ey's Tim Hortons (Science Wilf's
Meal plan change requests can be emailed to mealplanrequest@wlu.ca after you receive your invoice for tuition etc. until Sept. 30. On Oct 1, all residence meal plans lock in for the academic year and cannot be changed. he plan locked in will be received again for the winter semester.
I Am in Crisis: Mental Health Assistance
If you are suicidal or do not think you can keep yourself safe right now, call or text 988, the Suicide Crisis Helpline
For on-campus support, contact Special Constable Ser ice at 519.885.3333
Here 24/7 at 1.844.437.3247 offers crisis support and referrals (Waterloo Region
Good2Talk at 1.866.925.5454 offers telephone counselling (Ontario-wide)

ThankYou
