Wildix Commercial Catalogue

DISCOVER NEW WAYS TO COMMUNICATE

Unified Communications connect the company to the customer and the employee to his colleague, reducing the time and shortening the distance.

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Why to read this brochure?

Wildix can satisfy your needs.

Wildix solutions increase your efficiency and improve your image

A brief introduction: Time is Money

Choose the right tool to increase your productivity

Wildix solutions help you to save 48 hours and 720 Euro per one employee monthly

The benefits that Wildix solutions bring you: Facilitate your communication abilities

AVAILABILITY

Give you full control over the employee’s activities

KNOWLEDGE

Increase your company’s productivity

EFFICIENCY

Improve the image of your company

MARKETING

VOIP

WEB SITE

best services in terms of quality, reliability and simplicity of use

Your company's image on the Web

LIVE CHAT Real time communication via chat on the site of your company

CALL BACK

YOUR COMPANY

Automatic callback service on the site of your company

MOBILITY

WMS NETWORK

The service makes you available from any place at any time

The network connects all the PBX of Wildix

SMS POST-IT Post IT sent from CTIconnect reach you on the phone by SMS

BOOST YOU

AVAILABILITY KNOWLEDGE EFFICIENCY

PHONE BOOKS

ZERO DISTANCE

MARKETING

All the corporate phone books are brought together in one comprehensive WEB resource Videoconference and desktop sharing

CDR-VIEW Tables and charts that help you to monitor all the communications

CTI

The tool WEB 2.0 manages all the Communications

PRESENCE Seeing the actual up-to-date status of the colleagues makes it easier for you to reach them

POST-IT SERVER FAX-SMS

CHAT the communication inside your team

Fax and SMS are fully integrated into Wildix system

UR BUSINESS

Easy and quick communication between co-workers without interruptions on phone calls

Telephones Telephone is an integral part of the business environment, the essential means of communication, therefore Wildix pays particular attention to the ergonomics and functionality of its products. Our phones are easy to use and guarantee you the best performance and the highest audio quality.

Browser XML technology PoE SMS Sending and receiving Complete integration into PBX of Wildix Audio HD wideband

Monaural headphones WHS32 for the telephones WP480, WP490, WP600

VoIP phones by Wildix

Key expansion module WP38KP with 38 programmable buttons depending on the operator’s needs

technical specifications

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WP490

WP480

WP400 - Four feature buttons (conference, hold, mute, transfer) - Two programmable buttons (rapid in use and easy to program) - Volume buttons - Wall mounting option

- Display 132’64 LCD - 3 line buttons - 2 monitoring buttons (to see the availability of other users) - Wall mounting option

- Display 132’64 LCD - 3 line buttons - 10 monitoring buttons

Needs Availability Advantages ergonomics, simplicity of use, advanced functionality and best quality

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WP600 - Display 4.3’’ LCD, 480 x 272 pixels, 16.7M colors - 6 line buttons - 10 monitoring buttons - 2 ports LAN 10/100/1000 Mbit to connect to the PC

Full-duplex speaker with advanced AEC

Media Gateway Wildix Gateway connects the traditional telephone line to the VoIP services and integrates analog telephones into the PBX of Wildix.

Model

Voice channels

Description

W01PRI

30

Gateway 1 channel ISDN PRI

W02PRI

60

Gateway 2 channels ISDN PRI

W01BRI

2

Gateway 1 channel ISDN BRI

W02BRI

4

Gateway 2 channels ISDN BRI

W04BRI

8

Gateway 4 channels ISDN BRI

W04FXO

4

Gateway 4 lines

Model

Telephones

W01FXS

1

Gateway 1 BCA port

W04FXS

4

Gateway 4 BCA ports

W08FXS

8

Gateway 8 BCA ports

W16FXS

16

Gateway 16 BCA ports

W24FXS

24

Gateway 24 BCA ports

Description

Switch Wildix offers a wide variety of Switches. PoE Switches that power other PoE devices, PoE Switches Gigabit and Switches with Fibra ports.

Models

Ports Number

Description

WS08POE

8

WS16POE

16

Switch 16 PoE ports

WS24POE

24

Switch 24 PoE ports

WSG08POE

8

WSG24POE

24

WSG18SFP

18

Switch 8 PoE ports

Switch 8 PoE Gigabit ports Switch 24 PoE Gigabit ports

Switch 18 Fibra ports

PBX The heart of the company communications is the Telephone Exchange. The Wildix PBX Communication Multimedia Switch is a safe and reliable switchboard, with an accessible interface, easy to configure locally or remotely. Our PBX models are equal in terms of quality but different regarding the maximum number of internal lines and simultaneous calls.

CA

Our PBX is flexible, since it supports multimedia systems, such as Unified Communication, and creates a functional corporate network even between remote locations.

VoIP Wildix PBX

Technical specifications Analog lines and ISDN support SIP protocol Compatibility with SIP phones Compatibility with BCA phones Voice-mail unlimited Managing the call queues Fax T.38 support Conference management

Complete Video support Integration with Outlook and Lotus Notes Mobility Extension IVR graphics Advanced CDR Dynamic LCR LDAP integration Multiuser

Multi-company Integrated FAX and SMS servers Integrated CTI Connect component Call-center Unified Messaging Instant Messaging Paging Managing remote locations and users

Model

Characteristics Maximum number of lines Maximum number of calls

Needs Availability Advantages Simplicity of installation and maintaining, reliability and high performance, increase of your communication capacities

WMS Network Different Wildix PBX are brought together in one secure corporate network, connecting the employer to his colleague or the company to its clients and partners. Our network offers boundless communication between cities, regions and continents without extra costs. Once it’s installed, our system does not require any special supervision.

Our tools are extremely efficient and brilliantly simple, besides they are pleasant to use.

WMS NETWORK

The super innovative CLOUD solution for Unified Communication Communication through the distance using one transparent and accessible system VPN UDP Peer 2 Peer LDAP directory distributed compatible with ACTIVE DIRECTORY

WMS

W-AIR W-AIR is a wireless device perfectly integrated into VoIP system, very simple to install. Thanks to the base-repeater system, its signal coverage is very extensive. You can be available any time and talk without borders!

PRESENCE Audio HD wideband Phone Books integrated CAT-iq Intelligent Networking

W-AIR

An example of the Intelligent Networking configuration

GSM Media Gateway Media Gateway GSM integrates your cell phone into the PBX to guarantee your maximal accessibility anytime, anywhere.

W01GSM Power over Ethernet Quad Band

WILDIX Mobility - ONE NUMBER

101

Needs Availability Advantages ergonomics, simplicity of use, advanced functionality and best quality

What is Unified Communication?

Unified Communication is a successful solution brought to facilitate the communication process.

It reconciles all the modern means of communication, connecting the co-workers or the company to its clients. Brilliantly simple solutions of Wildix are at your service, helping you to optimize the corporate communications and boost your efficiency.

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Collaboration We offer you one simple interface to combine all the communications between your colleagues, clients and partners. Our solutions improve the interaction inside your team and raise the personal productivity of every employee, saving time and efforts. Wildix applications are available to all the connected users, besides, they are compatible with any modern browser.

• presence • corporate chat • video-conference and desktop sharing • virtual Post-it • shared phone books • mobility

Needs Efficiency Advantages Simplicity, simultaneity, efficient collaboration

CDR VIEW CDR View monitors and analyzes the communication activities of your company to provide you with all the necessary reports.

This visual instrument displays all the information regarding the numbers, durations, types and costs of the phone calls via charts and tablets.

We offer you a simple way to give value to your investments!

Needs Knowledge Advantages you can monitor and analyze your company’s work

WTAPI Wildix W-TAPI is an interface that integrates Wildix system with different third-party applications and helps to make and monitor calls using different Windows tools.

Wildix Mash-UP

Live Chat is the easiest way for your client to contact the right operator of your Hunt Group and receive all the necessary information in shortest time.

The site visitor inserts his phone number into the special web interface and the system automatically puts him into contact with the first available operator.

Needs Marketing Advantages The client is impressed and satisfied getting all the information in the most convenient way for him

Wildix Zero Distance Video-conference and desktop sharing to communicate at zero distance • • • •

Full HD Call Conference and Desktop sharing Client OS Accessible with just one click

Needs Availability Advantages Simple to use, visual contact makes your communication more personal and productive

FAX & SMS Server FAX server allows the users to send and receive FAX via client email or CTI Connect. Fax is delivered not by paper, but directly to the operator’s mail, reducing your costs and protecting environment.

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Conclusions Wildix Unified Communication takes up the technical tasks while you can concentrate on your work. You can acquire full control over your business and diminish your expenses. Our solutions considerably change your daily work environment giving you the easiest way of reaching your colleagues and clients and exchanging the information. Investing into communications means investing into the future of your company and letting your business grow.

The time employed on certain activities with or without Unified Communications

Looking for the person Voice-mail usage Fax sending Waiting for the colleague to be available Number searching Total

Hours/Months with UC

without UC

Source: Chadwick Martin Bailey, “Unified Communications Applications“, 2008

Make the right choice and get your benefits!

Efficiency Optimize your communication process for the better performance and maximal efficiency of your company.

Our instruments are functional and easy to use, they bring your company communication to a new level.

Return on investment Employing Unified Communication into your work environment means diminishing your expenses. Our tools make you more responsive to the client’s needs. Being always available means making use of every business opportunity.

Ecology Unified Communications help you to protect the environment, since they suggest direct contact via IT tools avoiding useless travels and paper waste.

Consider it a safe bet!

Functionality and flexibility everywhere

Be available... even when it is physically not possible

Wildix s.r.l Localita’ le Basse, 3 38100 Trento (TN) - Italy Phone: +39 0461.17115111 Fax: +39 0461.019978 www.wildix.com REV. 5/2012