IT Customer Service

Page 1

Wienerberger is the world's largest producer of bricks and No. 1 on the clay roof tiles market in Europe with 214 plants in 30 countries. We also hold leading positions in concrete pavers in CEE and pipe systems in Europe. To support our IT Architecture & Organization department located in Vienna/ Wienerberg City we are offering the following position for immediate appointment:

IT Customer Service – Service Owner Workplace (f/m) Your Duties:  Design, implementation and further development of Workplace Services.  Independent identification of potential improvements  Ensuring the effective operation and availability of services in the 2nd and 3rd level support area Your Profile:  Extensive know-how in Microsoft Systems (Windows 7/8 and Office 2010/365, MS Server 2008 R2/2012, Lync, Active Directory and SCCM 2012) and Citrix knowledge is an advantage.  Highly organized and process oriented way of working  Distinct Customer and Service orientation  Strong communication and documentation skills at both technical and business levels  Management experience of virtual teams an advantage  Experience in project management and controlling of external partners, as well as ITIL knowledge is an advantage  Very good English and German language skills For this position we attach great importance to a high willingness to learn, flexibility and capacity for teamwork. You are ready to act on own initiative and orientation towards implementation, the ability to develop complex tasks and projects within the team is expected. An attractive workplace in a dynamic environment with appropriate remuneration as well as very good opportunities for development of an international acting group is awaiting you. Our offer addresses likewise to female and male applicants. Please address your informative application – preferable by e-mail – to: Wienerberger AG, Mrs. Maren Fellner Mailto: maren.fellner@wienerberger.com Please visit our website for further information: www.wienerberger.com

We are looking forward to getting to know you!


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.