COM-DEX AND PLANTRONICS Plantronics BT300/BT600 allows COM-DEX to be used with a computer
BT300
BT600
The Plantronics BT300/BT600 are Bluetooth USB adapters that can connect to a computer directly or through the Plantronics MDA220. You may pair the BT300/BT600 with a COM-DEX so that audio may be streamed to the COM-DEX and so that the COM-DEX may be used as a microphone.
To pair the BT300/BT600 to your COM-DEX: 1. Make sure COM-DEX is fully charged and turned off (loop of COM-DEX is open) 2. Turn Bluetooth off or power off any devices paired to COM-DEX 3. Plug Plantronics BT300/BT600 into your computer’s USB port (if using a BT600, put it into pairing mode by pressing and holding the recessed pair button until the adapter flashes red and blue) 4. C lose the loop on your COM-DEX 5. While searching, your COM-DEX will flash red and blue. The COM-DEX will stop flashing when the devices are paired
a. When paired, BT300 will display a solid blue light for 5 seconds, and the light will proceed to flash
b. When paired, BT600 will display a solid blue light
6. You can now hear audio from the computer through the COM-DEX to the hearing aids. If on a call through the computer, the microphone of the COM-DEX will work for outgoing audio
Consumer Support: 1-844-497-8844 | www.widex.com
COM-DEX AND PLANTRONICS (CONTINUED)
Plantronics MDA220 allows the COM-DEX to be used with a PC and a landline
The MDA220 allows you to use the COM-DEX with your computer and a landline. The MDA220 must be used with either the BT300 or the BT600 to connect with the COM-DEX.
To pair the MDA220 to your COM-DEX (if COM-DEX has never been paired to BT300/BT600): 1. Make sure COM-DEX is fully charged and turned off (loop of COM-DEX is open) 2. Turn Bluetooth off or power off any devices paired to COM-DEX 3. Plug Plantronics MDA220 into your computer’s USB port 4. P lug Plantronics BT300/BT600 into your MDA220’s USB port (front of device) (if using a BT600, put it into pairing mode by pressing and holding the recessed pair button until the adapter flashes red and blue) 5. Close the loop on your COM-DEX 6. While searching, your COM-DEX will flash red and blue. The COM-DEX will stop flashing when the devices are paired
a. When paired, BT300 will display a solid blue light for 5 seconds, and the light will proceed to flash
b. When paired, BT600 will display a solid blue light
7. The patient can now hear audio from the computer through the COM-DEX to the hearing aids. If on a call through the computer, the microphone of the COM-DEX will work for outgoing audio
To pair the MDA220 to your COM-DEX (if COM-DEX has never been paired to BT300/BT600): 1. Plug Plantronics MDA220 into your computer’s USB port 2. Plug Plantronics BT300/BT600 into your MDA220’s USB port (front of device) 3. Close the loop on your COM-DEX Make sure you connect your landline to the MDA220 using the supplied cables
Consumer Support: 1-844-497-8844 | www.widex.com
COM-DEX AND PLANTRONICS FAQs
1. I own Widex BEYOND hearing aids. Do I still need to use the COM-DEX even though my hearing aids have Bluetooth?
Yes. The Plantronics BT200/BT600 cannot pair directly to your hearing aids.
2. Why am I not getting any sound from my computer? Make sure that the volume on your computer is not muted and that Plantronics BT300/BT600 is the selected output/playback device.
3. Why do I need the BT300/BT600 to use the MDA220?
The MDA220 does not have Bluetooth. It relies on the BT300/BT600 for Bluetooth connectivity.
4. When would I need the MDA220? To use your COM-DEX with a landline, you will need to use the MDA220. If you are only connecting to a computer, then you will only need either the BT300 or the BT600.
5. What is the difference between the BT300 and the BT600?
Consumer Support: 1-844-497-8844 | www.widex.com
CRM04/0717
The difference between the two devices is that the BT600 has a range of 90 feet, whereas the BT300 has a range of 30 feet. The range for COM-DEX is approximately 30 feet and therefore either BT device is appropriate for use.