vendor access and set up

Getting to know your shop dashboard Welcome to your Vendor Dashboard! Below is a quick guide to help you access and edit your store using the Store Settings and how to edit and add products on OHM Yeah!

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Accessing your Dashboard Logging in I will send a unique username and password to access your store – You’ll click on register / login on right top of site.

You’ll use that information to login.

You are already registered as a vendor. NO need to register.

NOTE: Once you login successfully, you can change your password if you choose

You’ll now have access to your shop’s dashboard products and settings.

Let’s Review Your Shop’s Key Settings

Found in your dashboard’s blue bar, Settings is the main section to manage your store’s nuts and bolts:  Change your logo, banner, store categories and basic information  Select Payment Choice (PayPal/Stripe)  Set your Shipping ad Returns, including policies and delivery times  Set your Social Media  Set Your shops SEO

Your Store

This is where you customize your storefront and business info.

What you can do:  Set your store location – We used just State and Country  Set store opening/closing hours  Add a phone number or change email  Choose if customers can ask questions

Shipping

1: We set the shipping zone - You add your shop’s shipping details.

Here’s How: In your dashboard, Click Settings > Shipping - Scroll to Actions click Edit.

Scroll down to Shipping Methods and click Add You’ll see a dropdown with options – chose one. And click Add Method from those in the list Need help?

Message me and I will assist you.

2: Once Shipping Method is added you’ll see it on your dashboard To set values / prices for shipping – click Edit A popup window will appear - input costs and click Save Method

3: Set Shipping, Fulfilment Time, and Return Policies.

On Dashboard – Click ADD SHIPPING POLICIES button You can now set fulfillment/Creation & shipping time. It also allows you to set your refund policy.

For those of you making the product then shipping these are important settings

Refund and Returns Management

As a marketplace for one-of-a-kind, handcrafted pieces, it’s essential that your policies are clearly set up for customers.

Two key areas help with this: Shipping and RMA Section.

Even if you've set general shipping and refund policies, the RMA (Return Merchandise Authorization) section is where you control how returns are handled for your shop.

Shipping section sets expectations before the sale - RMA Section manages expectations after the sale

This section ensures you're covered after the sale by letting you customize how returns or warranties are processed—especially important for oneof-a-kind pieces.

What You Can Do: Set your Return Policy (or state No Returns) Choose a return window (e.g., 7, 14, or 30 days) Decide who covers return shipping costs (you or the buyer) Add any warranty information, if offered Tip: Having a clear return or warranty policy increases buyer confidence – even if it is NO returns.

Your Social Media Social media helps you to gain more trust. Sharing your social links helps build a following and drive more traffic to YOUR store.

This section is where you’ll add profile links for better user interaction.

What you can do: Add links to:  Facebook  Instagram  Twitter (X)  YouTube  Pinterest  LinkedIn

BONUS: The social medial links you add appear on your storefront banner for easy connection and sharing

Your Shop SEO

Want more people to discover your store through Google or other search engines? The Store SEO section helps improve your visibility online — and it's quick to set up.

What You Can Do: SEO Title: Add a short, eye-catching headline for your store (e.g., Sacred Stone Jewelry).

Meta Description: Write a 1–2 sentence summary of your shop (what you sell, your style, materials, etc.).

Tip: Good SEO makes it easier for people to find your shop through Google, even if they’ve never visited the marketplace before. Use clear, specific keywords—think like a buyer. Avoid keyword stuffing. Stick to natural, descriptive phrases. Keep your tone consistent with your brand.

SEO Keywords: Add relevant search terms a customer might type (e.g., handmade crystal rings, ritual candles, boho wall art).

Edit an Existing Product

We already added your products to your shop, but if you want to edit them here’s how: Go to your vendor dashboard – and click on Products.

Hover over the product you want to update and click Edit.

Make your changes (price, description, images, etc.).

Click Update to save.

Tip: If you sell one-of-a-kind pieces, mark them as "Out of Stock" once sold, or remove or replace them to avoid confusion.

Add a New Product Adding a new product is easy! Here’s How 

Log in to your Vendor Dashboard.

 Go to Products > click the “Add New Product” button.  Fill out your product details: Product Name Price Short Description (quick overview) Full Description (materials, size, inspiration, care, etc.)

Product Image (high-quality photo) Gallery Images (optional) Category (choose the best fit) Tags (keywords like crystal, handmade, ritual, etc.)

NOTE: You are an independent shop and responsible for your sales tax. If your state charges sales tax you’ll need to set that.

Anyone receiving a shipment at an address in a state that charges sales tax will pay that tax on their purchase.

 Scroll down to set: Inventory (if limited or one-of-a-kind) Shipping Details (weight, dimensions, processing time) Tax status, if your state charges tax – set that here.  Click Submit or Publish when you're ready!

Administrative Sections

We’ve discussed your Store and Products –let’s talk more about management.

Your Vendor Dashboard — this is where you’ll manage everything for your shop.

From handling orders to checking your earnings and creating coupons, it’s all in one place. Here’s a quick rundown of what each section does to help you get started and stay organized.

Orders View and manage all customer orders, including order details, status updates, and fulfillment tracking.

Coupons Create discount codes to offer special promotions or sales for your shop.

Reports Track your store’s performance—view sales data, top products, and order trends over time.

Revenue See a breakdown of your earnings, including total sales, commissions, and net income.

Withdraw Request payouts of your available earnings to your preferred payment method.

Return Requests Manage customer return or refund requests (if enabled) through the RMA system.

Announcements View important updates or messages from the marketplace admin ( that’s me!).

Recap and FAQs

How do I edit my store?

Go to your **Vendor Dashboard** → **Settings**. Here you can update your store name, banner, logo, bio, and policies (shipping, refunds, etc.).

How do I add or edit products?

Click **Products** → **Add New Product**. Add a name, description, images, price, shipping info, and publish. To edit, just click the product name from your list.

How do I manage orders?

Go to the **Orders** section to view, update order status, print invoices, and mark items as shipped.

How can customers contact me directly?

Each vendor store has its **own contact form** on the storefront — making it easy for customers to reach you without sharing your personal info. Also, your email and socials are present on your store banner

How can I promote my store?

Use the **store URL** to share your shop on social media!

Promoting on Instagram, Facebook, TikTok, or Pinterest is a great way to drive traffic and increase your visibility.

How do I get paid?

Go to **Withdraw** to request a payout of your available earnings. You can track everything in the **Revenue** section.

Who handles sales tax?

You are responsible for collecting and remitting your own sales taxes based on your local and state laws. OHM Yeah! allows you to set sales tax rates per state in your store settings — make sure to configure this properly!

Can customers buy from multiple stores at once?

Yes! Customers on OHM Yeah! can add products from many different vendors into a single shopping cart and check out all at once. This makes shopping super convenient and seamless.

Thank You for Being Part of OHM Yeah!

OHM Yeah! is a community made by artists, for artists like you — a place where your creativity shines and connects with people who truly appreciate handmade, soulful work.

By sharing your art here, you’re not just selling — you’re inspiring, supporting your fellow creators, and building something meaningful together.

Thank you for bringing your passion, your unique voice, and your magic to OHM Yeah!

We’re excited to grow alongside you.