Care home celebrates ‘Good’ CQC rating

MANOR Park Care Home, part of the Countrywide Care Homes group, has received a Good rating from the Care Quality Commission.

The 75-bed purpose-built facility in Castleford was found to be safe, effective, responsive and wellled, with a ‘Good’ rating across all inspection areas.

It revealed work to transform the home over the past year had paid off, with inspectors finding that the care delivered was “supportive and caring” and “showed respect and dignity” to those living there.

Regional director Monica Thorpe said: ”This positive CQC report has highlighted the effort our teams put in to ensure that all of those living with us have the best quality of life.

“The atmosphere we want here is a warm and welcoming environment, which we are happy to see has not only been noticed by those staying here and their visitors but has been highlighted in this report.

“I am full of admiration for everyone’s dedication, compassion and professionalism.”

To get a picture of how the home runs and the care it offers, inspectors spoke to staff, visiting healthcare professionals, service users and relatives, as well as reviewing records.

The report highlighted that the interim manager and staff promoted a positive culture within the home, stating that those living there and their relatives spoke positively about the support and care they received.

Specialising in providing nursing, residential and dementia care, Manor Park’s recent inspection report stated that ‘staff knew people’s healthcare needs, associated risks and how to manage them.’ It also highlighted that ‘there were sufficient numbers of staff to meet people’s needs.’

Monica added: “I am looking forward to making further improvements to the home, taking on the appraisals of the inspectors, and doing even more to better our home. Our team strives to not only be ‘good’ but to be the very best at what they do.”