Issue 107 18.05.22
The weekly online newsletter for the care sector
Home renamed in honour of local hero Tony BEAUMONT Hall care home in Leicester has been renamed Bradley Hall in honour of a local hero. Care home volunteer Tony Bradley, 96, who received his MBE from HRH The Queen in this year’s New Year Honours for services to the community, was invited to the care home for a community fun day recently. What Tony didn’t know was that the care home was about to be renamed in his honour, in recognition of the commitment and dedication he has shown to it and all its residents over the last five years. The newly named Bradley Hall care home is a residential and dementia care home operated by Ideal Carehomes. Tony said: “I was totally shocked and wasn’t expecting it at all. I really feel very honoured. It was such a lovely day and so many people turned up. “I had no idea what was going on and when Lee Daly (home manager) invited me to the front and told me I was the guest of honour. “I wasn’t sure what he meant, but he then revealed the new sign with my name on it which was a big surprise. “I have been caring for people in some form on another for over 50 years. It’s a way of life for me and I get so much satisfaction from it. I have really had a great life and this is such a tremendous honour.”
During the day there was a BBQ and bouncy castle for the community to enjoy and special guests were also invited from local charities and voluntary groups which Tony has supported over the years. Tony’s wife Renelle, moved into Beaumont Hall in 2017, and he has been entertaining and chatting to its residents ever since. Renelle passed away in 2020, but Tony really enjoys spending time with the residents and so he continued his visits. Tony spends two days a week at the care home, hosting afternoon teas, organising bingo games and special film shows. He also brings his dog Molly in to visit the residents and helps out with any odd jobs that need doing. Tony has no plans to stop his visits and he has lots of ideas and plans for future events and activities too. Lee added: “We are all so inspired by Tony and wanted to do something to show him just how special he is to us and so we decided to rename the care home in his honour. “Tony had absolutely no idea about this, and neither did the majority of our staff, and it has been incredibly hard to keep it all a secret but it made a wonderful surprise and we were very pleased to finally be able to reveal all at our special community fun day.”
Care provider exceeds its charity target
Magnolia Court in Golders Green held a garden party to celebrate the start of a new era following significant investment to the home. Visitors were welcomed to view the home’s new interior and take a tour, while the hospitality team provided complimentary refreshments. A pianist played as residents and guests arrived for the event and later there was singing and dancing when Morris Tamir sang and played on keyboard. General manager Octavian Stanciu said: “The home is looking better than ever after the recent investment and it was a pleasure to showcase the elegant new interior at the party. My door is always open and anyone who couldn’t make the open day is very welcome to drop by for a cup of tea any other day instead.”
A BASINGSTOKE care home provider is celebrating exceeding its fundraising target for Macmillan Cancer Support. Hartford Care’s teams chose Macmillan as their charity partner in 2019, setting a £20,000 fundraising goal for its 16 care home teams and head office to achieve. They have raised £23,346.17 in total. Hartford Care’s CEO Sean Gavin said: “We could not have picked a more challenging time to start a major fundraising campaign. But, as always, our amazing teams excelled themselves by organising events such as drive-through coffee mornings to minimise the risks during the pandemic. “I could not be prouder of all our teams and the way they exceed expectations and go the extra mile in helping others through their numerous events - especially during a time which was extremely difficult for all of us.” Fundraising activities included: n A longest day golf challenge undertaken by Sean along with three fellow golfers which raised nearly £2,500. n A ‘Tough Mudder’ which three of Hartford Care’s head office team members completed successfully. n A wide range of events organised by the 16 care homes such as a 32-mile relay run around the Isle of Wight, a sky dive, charity car washes, fetes and coffee mornings. There was also a 10-mile sponsored walk and two-day wheelchair push through the New Forest. Two team members also ‘braved the shave’ while several homes took part in Macmillan’s ‘World’s Biggest Coffee Morning’.
Book a demonstration today by calling 01925 386800 or visit www.carebeans.co.uk
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CARING UK AWARDS
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CARINGWEEKLY
Thornhill House in Barnsley celebrate their successes at the 2021 Caring UK Awards with representatives from category sponsors OMi and Sommer Rose.
Manager encourages homes to enter Awards THE manager of a double awardwinning South Yorkshire care home has encouraged others to enter this year’s Caring UK Awards. Thornhill House in Barnsley won the prestigious National Care Home of the Year accolade at last year’s glittering awards ceremony held at the Athena in Leicester. Earlier in the evening the home, which is operated by Strong Life Care, was also named the regional award winner for the North. Healthcare editor Dominic Musgrave spoke to Christian Whiteley-Mason about the home’s successes. Why did you decide to enter the Caring UK Awards? Our efforts during Covid-19 were recognised and praised. We were featured on the news and we really went above and beyond to ensure our residents and staff were motivated during such a challenging time. The company believes giving back
and serving and we make that happen in our home. We entered the award as we wanted to inspire others and get our great work out there. How did it feel to be named National Care Home of the Year as well as winning the regional category at last year’s ceremony? In 2019 the company won the best care home employer for the Yorkshire and Humber region. Then in 2020 they won the best care home employer award for the whole of the UK. It is a great testament that Thornhill House has followed the company footsteps and have won both these awards. We were up against some amazing people so the bar was very high indeed. To be named the winner was absolutely amazing. How would you describe the evening at the Athena for those who have not attended before? The evening had a very good vibe
and the positivity on the evening was motivating. For those that have not attended before they will really enjoy it, everything from the venue to the food was simply fantastic. What benefits have you seen following your success at the awards? The awards have really motivated the staff and the residents. It is a great feeling for residents that they live in the best care home, also for staff. It feels great that we have been praised for having the company values ‘Everyone has a life worth celebrating ‘at the heart of everything we do’. These values are very close to the directors and myself as the home manager. I have tried to lead the team in the way in which I am led. It has helped build networks and confidence. As an award-winning home what advice would you give others who are currently putting their nominations together?
Please do not be afraid to sell yourself, talk about the good stuff you do. Why would you recommend homes to enter the Caring UK Awards? We often hear about all the negative stories in care but there is so much good and positive. Please enter and have your opportunity to tell your story because we are sure its worthwhile telling. Strong Life Care believes it is only as good as the people it employs. This has been filtered to me as the manager and I am proud of the staff in my home. With me having the most supportive directors and management team I have been able to motivate my staff to make a difference. n With more than 20 awards up for grabs there’s sure to be one suitable for your care home or business. For more information visit https:// www.caringukawards.co.uk/ categories
Home helps resident make emotional trip
First group of new carers qualify A COMPANY that places carers into healthcare career opportunities has revealed that, since opening its second office in Telford in March, its first group of new carers is now fully qualified and ready to get into the field and serve care facilities. Fairway Homecare and its training provider partner Embark Learning Care Academy secured its second location in Telford just a month ago and has already trained residents through its academy, meaning that these 12 recently qualified carers will be beginning their new jobs within the next few weeks. Operations director Alex O’Neill said: “We’re thrilled that the Telford office is off to an incredible start. Our
training courses take just under four weeks to complete and they already have new carers ready to work in the area. Now that these carers have their nationally recognised qualifications through Embark Learning Care Academy it’s up to the staff in Fairway Homecare to place them into a work environment that suits them. “As we serve a host of different care facilities, such as care homes and domiciliary care, our new carers will be able to choose what setting they’d most prefer to work in.” The Telford office is expected to create more than 150 new jobs over the next 12 months, leading to more than 3,500 hours of care provision to the area.
A CARE home resident took a trip down memory lane when she made an emotional return to the coastal town where she spent many happy weekends as a child and thought she would never visit again – thanks to a specialist Cambridgeshire care team. Brenda Wignall, 85, from Warboys, Cambridgeshire, was undergoing two weeks of respite care at Askham Hall, which forms part of Askham Village Community, a specialist family-run care and rehabilitation community, near Doddington, whilst her family were away on holiday. After exchanging childhood stories, Mandy Ladds, part of Askham’s activities team, recognised Brenda’s desire to return to one of her favourite seaside towns in Norfolk and set about creating a surprise day trip. Brenda found herself indulging in fish and chips, chancing her hand in the local arcade and reminiscing on her youth spent visiting the area. Mandy said: “Brenda has been an absolute delight to have around and her fantastic sense of humour will be dearly missed. We always strive to create memorable experiences
for our residents at Askham Village Community and this all starts with our amazing and dedicated team. “We wanted to give Brenda the opportunity to relive her childhood and feel safe in the process — something we understand to be really important with our older residents.” Brenda always relished the opportunity to visit the seaside with her late husband — with Bournemouth being another of her favourite boltholes. In her older age she has been unable to embark on trips like this, however, her care team were not deterred and took all the necessary precautions to make her time with Askham as memorable as possible.
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CARINGWEEKLY
Staff tour homes in support of Ukraine
Resident Inga Werner with healthcare assistant Cosmin Vasile during Poland Week.
Residents set sail at Bridgwater home A CRUISE around the world with food and music from countries as diverse as Poland and the Philippines has thrilled residents at a specialist dementia care home in Bridgwater. The creative ‘cruise’ included music, language, heritage, dress, food and drink organised by the activities team at Avalon Nursing Home, with each week dedicated to a different country starting in Romania, Poland, Germany, Philippines, Africa and ending in India. Lisa Priddice, activities co-ordinator for Avalon, said: “We ‘stopped off’ at countries close to our residents’ hearts, beginning in Romania with exercises and dance sessions to Romanian folk music. “We have lots of creative residents who are happiest when being able to express themselves with art, so they loved crafting with Romanian colours and images. “During Polish week we decorated boxes with decoupage techniques using Polish folk motifs, and we also had a go at learning the Polish language, which had us all laughing at one another’s attempts. “Residents and staff then celebrated the beautiful Philippines, where a few of our staff and residents have lived. We sampled handmade spring rolls and noodles as well as a sweet dish - cassava cake - followed by a fascinating ‘show and tell’ session. “German week started with a morning cooking session: residents had fun rolling and twirling pastry into the desired shapes. This little activity is good for hand coordination and dexterity. And our residents had great fun with our beer tasting game, guessing which beer was English and which was German.” Next stop on the residents’ roundthe-world cruise was Africa, where tribal art, fashion and animals were
under the spotlight, with sessions led by Avalon’s art therapist Ewa Kuwałek featuring vibrant colours and animal printed paper to mimic the look of the African desert. The home took the opportunity to include some focused fundraising for the Ukraine crisis appeal in the cruise schedule. Lisa added: “We were keen to honour Ukraine and contribute to the crisis appeal. Residents worked hard sorting and arranging parcels for anyone who might need them. “Our fantastic chef Rob and assisting chef CJ prepared a fine Ukrainian menu packed full of flavours, including homemade chicken Kyiv with salad, Ukrainian soup and much more traditional Ukrainian cuisine.” The cruise then proceeded to India, with residents engaging in beautiful craftwork, including the creation of Mandala suncatchers, which have been strategically placed around the home. Lisa said: “One of the highlights of the cruise was definitely sampling luxurious Indian sweets and cuisine: residents commented how wonderful the food looked and tasted. “Finally, we returned home to England with a delightful English tea party, garden games day and other activities. “Our residents really entered into the spirit of the cruise and so enjoyed talking about various cultures and how diverse and individual they are, so we’re now working on plans for more cruising events later in the year.” The round-the-world cruise is part of a year-long programme organised by the team at Avalon, with activities devised to engage residents physically and through the senses in a way that is integral to quality dementia care.
SIGNATURE at Ascot Grange completed a 12-hour virtual cycle ride, including a tour of its neighbouring Signature Senior Lifestyle homes, in order to raise money for the DEC Ukraine Appeal. Team members shared a 120-mile journey by cycling to Pembroke and then Camberley, followed by virtual drop-ins at Wimbledon, Wandsworth, Farnham Common and Sonning, before returning home to Ascot Grange. Those involved on the cycle virtually met with at least one team member at every home visited, where a pin badge will be presented to mark the occasion and their visit. Client liaison manager Gill Bonham said: “I am so proud of everyone here, and our collective efforts to raise money in aid of the DEC Ukraine appeal. “Thank you to all of those who donated, as well as the business partners, friends, families and residents who took their turn on the bike and helped us reach our goal. We had beaten our £200 target by lunchtime.” The final donation figure sent to the DEC Ukraine appeal was £685, with an additional £141 in gift aid. Residents and staff at RMBI Care Co. Home Lord Harris Court in Berkshire took part in their own guinea pig name unveiling ceremony. Acknowledging the benefits of pet therapy to support the residents’ mental health and wellbeing, the care home has adopted and named a couple of guinea pigs, which are now popular among the residents. The residents have started to produce guinea pig related artwork, and they hope to start a guinea pig life drawing session soon. Sharon Fletcher, one of the home’s activities coordinators, said: “The guinea pigs have been a fantastic addition to the Lord Harris Court family. Tummy tickles, back stroking and little chats have helped residents recall happy events and memories from the past.”
Operator adds to its range of benefits for care staff
HOUSING 21 has added to its range of benefits provided to care workers. Now counting occupational sick pay and occupational maternity pay as benefits alongside the commitment to pay at least 10 per cent over the National Living Wage, the organisation is leading a drive to improve standards and make care a positive career choice. Kris Peach, executive director of extra care at Housing 21, said: “We are living in pretty exceptional times. Across the country there is a national shortage of care workers and carers and this will only be resolved by making the industry an attractive place to work. “We truly value our care workers and are committed to demonstrating that it is not only a rewarding job in terms of vocation, but also financially through better rates of pay, benefits and the
opportunity to develop a career.” Occupational sick pay, which was introduced for care workers and other hourly paid roles during the Covid pandemic, will be maintained as an ongoing entitlement to recognise the commitment care workers have shown towards residents and the organisation during the Covid-19 pandemic. Care workers also receive the same ongoing benefits as corporate colleagues – from access to the employee assistance programme and eye care vouchers, to car leasing and cycle to work schemes. The benefits provided are also intended to demonstrate that the role of a care worker at Housing 21 is a real option for people who want a clear career path alongside job satisfaction and a good salary. All full time care worker roles now start from at least £19,000 a year with opportunities to develop.
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CARINGWEEKLY
Bombshell report warns setting care home fees too low is ‘unlawful’ COUNCILS in North Wales have been accused of acting “unlawfully” for starving care homes of the essential funds they need to look after frail and vulnerable people. According to Care Forum Wales, many local authorities are breaking the official guidelines which state they need to “take into account the legitimate current and future costs faced by providers”. Apart from being grossly unfair, they say, it was also “deeply hypocritical” because they often paid their own council-run care homes substantially more for providing the same level of care. Their mismanagement of social care over a quarter of a century had led to a postcode lottery of fees and an everwidening North-South divide. Relations reached a new low a few weeks ago when CFW resigned from the North Wales Fee Setting Group – which also included representatives from the six local authorities in North Wales and the Health Board – amid claims that the region’s councils were “deprioritising care” even though they has been given more money by the Welsh Government to pay for it. CFW chair Mario Kreft MBE said some South Walian councils were bucking the trend and starting to offer more realistic fees. The latest was Merthyr Tydfil County Borough Council where councillors had voted for increases of between 16 and 22 per cent. They agreed the hikes after studying a report by officials of the legal position which meant they were
Mario Kreft MBE obliged by law to pay sustainable fees to providers. Councillors were told they were duty bound to comply with the requirements of Welsh Government in setting fees for care homes. The report said: “Fee setting must take into account the legitimate current and future costs faced by providers as well as the factors that affect those costs, and the potential for improved performance and more cost effective ways of working. “The fees set need to be adequate to enable providers to meet the specifications set by the commissioners, together with regulatory requirements. “If a Council deviates from guidance without a considered and cogently
reasoned decision it acts unlawfully and in a manner which is amenable to challenge and judicial review.” Mario said: “This excellent report to Merthyr councillors backs up what we have been saying all along and emphasises that the chronic underfunding of social care in many parts of Wales is quite simply unlawful. “At last we are seeing some councils in South Wales looking properly at their fee structures and recognising the true cost of providing care for the most vulnerable people in our communities. “Unfortunately, the message does not appear to be reaching the councillors in North Wales and certain parts of South Wales who are living in cloud cuckoo land when it comes to paying realistic fees that will enable care homes to stay open and provide a much-needed service and underpin the NHS. “The only way that care homes can remain viable is by charging top of fees so that they can meet those additional costs. “Inevitably, those councillors are placing the burden on honest, hardworking families and it all adds up to a stealth tax on them at a time when the cost of living is going through the roof.” The “bombshell” analysis from Merthyr Council follows an announcement of big increases in their rates by Torfaen Council – 17 per cent for residential care and 25 per cent for nursing care. It means that a 50-bed care home in
Torfaen will receive £546,000 a year more for providing residential EMI care than a similar sized home in Anglesey, Wrexham and Flintshire for exactly the same levels of care. In the cases of Denbighshire and Gwynedd, it equates to an extra £494,000 a year and £444,600 more than a home in Conwy. This comes at a time when local authorities in Wales have received an additional £36.5million to meet the extra costs of paying staff the Real Living Wage of £9.90 an hour. Overall, there has been an overall rise of 9.4 per cent in local authority funding but the increases in fee levels have almost all been lower, at six to 7.5 per cent. Mario added: “We know budgets are stretched but a society will be judged on how it treats the most vulnerable and frail people in our communities. “How can it be right that in the eyes of councillors in North Wales, your mother, your father or your grandparent are seen as being worth £12,000 a year less than those in somewhere like Torfaen? “The growing North-South divide means that our beloved care home residents are being dismissed as second class citizens and it’s also an insult to our magnificent front line workforce who have been heroic from the word go during the pandemic. “We applaud Merthyr and Torfaen councils for their fair and enlightened approach and we can only hope that this will shame the North Wales authorities into finally doing the right thing.”
Home enjoys ‘welly’ good day of Dorset delights ALL things Dorset brought smiles and laughter to residents of a care home in a market town. Colten Care’s Newstone House in Sturminster Newton staged a dedicated Dorset day complete with recreations of traditional pursuits such as knob throwing and welly wanging. To help set the scene, team members decorated the lounge with yellow and white Dorset flags, also known as the Saint Wite Cross, named after the county’s patron saint. Residents then took part in some gentle rivalry, throwing knob biscuits at a target and launching Wellington boots into the air to evoke the atmosphere of a country fair. A team quiz about Dorset gave residents from different areas of the county the chance to pit their knowledge against each other while local food and drink producers donated Dorset ciders, ales and apple cakes for all to sample. And with Newstone House built on the site of Sturminster Newton’s former creamery, there was naturally
Enjoying Dorset Day at Colten Care’s Newstone House in Sturminster Newton are, seated from left: residents Joyce Ware, Rita Clay, Doreen Webb and, holding a Dorset flag, Linda Porter. Standing behind them are companionship team member Kate Seck and resident Pat Steer. an opportunity to sample local The home’s Dorset day fun was artisan cheeses such as Blue Vinny. timed to coincide with St Wite’s feast Companionship team leader day, honouring the Saxon woman Karlene Duffy said: “Many of our sometimes referred to as the ‘goddess residents were either born in Dorset of Dorset’ whose 13th century or moved here early in their lives so shrine still exists at Whitchurch we thought we would celebrate that. Canonicorum near Bridport. “We had never tried a Dorset day Despite the lack of any written before but everyone was really happy historical records, St Wite is to get involved. understood to have lived as a hermit “It all went off brilliantly and the on cliffs near a sacred well and cider and cheese were especially well maintained fires as beacons to guide received.” ships passing along the Dorset coast.
Residents at a Coventry care home spent the day assembling packs to distribute to the homeless. Residents at Clarendon House in Allesley Village took part in the initiative as a way to help them ‘have a sense of purpose and lead fulfilling lives’, bosses say. Charity Hand on Heart launched the campaign which has seen 1,700 essential item packs distributed to rough sleepers, asylum seekers and refugees, including those from Ukraine. Packs have been distributed in 25 locations across the UK including Birmingham, Leicester and London. Each essential item pack contains 14 items including a polo shirt, T-shirt, underwear, socks, oral hygiene kit, wet wipes, deodorants, shower gel, first aid plasters, blanket and a drawstring bag.
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Colten Care nurses joined with some of the 47 former nurses now resident in their homes to celebrate International Nurses Day 2022. Nurses across the operator’s 21 homes were presented with cards, specially-made cakes and gifts made by residents, to thank them for their ceaseless dedication and care. A poem paying tribute to nurses, written by Lorraine Bell, home manager at the Outstanding rated dedicated dementia care home Linden House in Lymington, was also proudly displayed in all of the homes. Elaine Farrer, Colten Care’s chief operating officer and a registered nurse herself, said: “Nurses are the backbone of our homes. They provide emotional and physical care of our residents whether for a few days, weeks, months or years and it makes us incredibly proud that all our homes provide nursing care through a team formed of such deeply caring professionals of all ages, nationalities and backgrounds.”
Nurses at Marie Louise House Care Home in Romsey were presented with flowers and chocolates to thank and recognise their valuable work. The home, which supports residents with nursing, dementia and end-of-life care, has a team of 12 nurses who head up and lead personalised care for residents, many of whom have complex needs. Manager Susan Arquier said: “It’s an honour to be able to thank our hardworking team on International Nurses Day. Over the last two years especially, nurses have shown how they are the lifeblood of our society. Our nurses are continuously developing their practice and receive specialist training in areas such as dementia and end-of-life care as well as being actively involved in research and supporting and mentoring student nurses.”
Signature at Cliveden Manor is showcased the work its nurses perform, and difference they make to its residents, as part of International Nurses’ Day. Nurses working at Cliveden Manor and across the operator’s family of 36 care homes in London and the south east are shared their stories as part of the day, organised by the International Council of Nurses. The 2022 theme for the annual celebration was Nurses: A Voice to Lead. Signature at Cliveden Manor nurses revealed the opportunities, the challenges and the rewards of working as nurses in the care home sector. Silviu Matei (pictured with Klarika Laszlo) said: “My role as a nurse is a true vocation. My role as a Signature nurse, and the leadership my colleagues and I have in the care of our residents, means we make such a difference to their lives.”
Nurses were shown their appreciation and celebrated at several Runwood Homes. Care homes in the group, such as Four Acres in Studley, Warwickshire, and Wisden Court in Stevenage, Hertfordshire enjoyed presenting their nurses with gifts as a reflection of their thanks and appreciation. The team at Wisden Court made up break bags, which included drinks, snacks and more so nurses could enjoy a well-earned refreshing break. Four Acres gifted their nurses with well-deserved boxes of chocolates and wine. Bracebridge Court care home in Warwickshire also took part in the celebrations and organised a delicious spread, including coffees, teas, pastries, sweets and more.
Residents and staff at Magnolia Court care home in Golders Green hosted a much deserved celebration to mark International Nurses Day. In 2022 the International Council of Nurses is seeking to focus on the need to protect, support and invest in the nursing profession to strengthen health systems around the world. General manager Octavian Stanciu said: “Our nurses and staff are hard-working, dedicated and passionate about caring for others, and that compassion and commitment has shone through even more over the past year. They continue to work tirelessly, and I’m proud of the professionalism and duty of care they uphold. All their efforts are focused on delivering the best possible care for our residents, so it’s nice to take this time to show our appreciation in return. It is also lovely to celebrate our residents who were nurses themselves and thank them for all the hard work they did during their careers.”
A specialist Cambridgeshire care provider celebrated its culturally diverse team of employees on International Nurses Day – recognising the importance of international workers in the social care industry and their pivotal role throughout the hardships of the pandemic. Salma and Salim Giga, the founders of Askham Village Community near Doddington, were both born in East Africa and started the business in the 1980s. This lay the foundations for its cultural diversity and an ethos that is being carried forward by their daughter Aliyyah-Begum Nasser, who now leads Askham’s services. Originally from India, Shainy Mathew is a lead nurse and joined the team from overseas in 2011. Fellow lead nurse Mariya Petkova came to the UK from Bulgaria in 2014, while lead nurse Anju Antony also comes from India. Shainy, Mariya and Anju are just three examples, from a team of more than 20 nurses at Askham, of how the entire Askham community has looked to broaden its cultural roots beyond the UK, and the result has been a compassionate workforce that treats each other with respect and dignity. The community also holds an annual celebration of cultural diversity and will call upon food, music, dress and more to further recognise the diversity of its staff and residents.
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