Issue 100 23.03.22
The weekly online newsletter for the care sector
Communities join forces to discuss plans OLDER people from Birmingham’s Lozells, Aston and Handsworth areas came together to discuss plans for a flagship cohousing scheme that will enable them to design and live in a purpose-built community development. Housing 21, a not-forprofit provider of housing for the elderly, met with older people from Lozells to discuss proposals to transform the derelict site of the former 20-storey Clyde Tower apartment block in Chain Walk into the organisation’s first cohousing project. As Covid-19 restrictions have eased, potential residents were able to meet with Housing 21 in person to review plans for the new development, which will be built around their specific needs and requirements. Tony Tench, deputy chief executive for Housing 21, said: “For more than 50 years we have been building retirement living and extra care developments for older people of modest means to enjoy, and we are proud of what we have achieved. “However, for the first time we are inviting people who we want to live in our properties to help us design them from the very beginning, enabling us to
tailor their homes, the wider site and the services to their needs. “Cohousing represents a major breakthrough in the future of housing provision by giving people more choice and control of their future home, as well as creating a sense of community amongst the residents who will come together to bring their vision to life. “This is about more than providing a quality property for people to live in; it’s about creating a community of older people that is integrated with the wider community of Lozells.” At the latest consultation, approximately 20 people attended to discuss ideas about what features they would like the development to include, which have now been submitted to Birmingham City Council’s planning department. In addition to 25 one and two-bedroom apartments which will be available for social rent, the application includes a residents’ lounge/ multi-faith room, landscaped communal garden, parking and an allotment area for residents to grow their own vegetables. The scheme will also include a common house area with a kitchen and open space.
Home shows its support to local club
Care home residents and staff let their hair down, dressed up in Red Noses and glasses, donned crazy hats, wigs, feathers and pom poms, and enjoyed lots of games and activities to raise money for Comic Relief. The day of fun at Colten Care’s 21 homes in the south included cupcake sales, singalongs of vintage comedy songs, hair dyeing sessions, fancy dress parties and exercise bike challenges. Operations director Elaine Farrer said: “Our residents and team members don’t tend to need much excuse to dress up and have fun. We are always delighted when Red Nose Day comes round and we can all get involved and show our support. It’s all about giving vulnerable and disadvantaged people the chance of a better future.” Resident Frank Coumbe is pictured in front of the giant red nose at Woodpeckers in Brockenhurst.
AN EDINBURGH care home has shown its commitment to helping nurture Scotland’s future rugby stars by taking out a year-long sponsorship with a local team. Helping to subsidise travel costs, pitch maintenance and equipment costs, Cramond Residence’s contribution to Stewart’s Melville RFC comes at an exciting time as the club resumes regular matches following more than a year of restrictions. The club currently has three XV squads, with the first and second XVs playing in competitive national leagues and has produced 15 international players since being founded in 1973. The first XV are geared up to play in the Tennent’s National League, Division 2. Christian Daraio, client liaison manager and registered nurse at the 74-bedroom home, said: “Residents, past and present, have been sport enthusiasts, players in their lifetime or have children or grandchildren involved in the game now. “We’ve already had one of our residents attend a complimentary whisky tasting and are looking to get those that are interested down to watch a few games in the better weather and experience the game day atmosphere. “We’re delighted to support Stewart’s Melville as they progress into an exciting 2021/22 season and are looking forward to the year ahead.” The club’s Mini section, the Stew Mel Lions, is one of the largest, with 340 boys and girls turning out at Inverleith every Sunday.
I N PA R T N E R S H I P W I T H
IT’S TIME TO GET INVOLVED IN THE CARING UK AWARDS 2022 NOMINATIONS NOW OPEN SPONSORSHIP PACKAGES AVAILABLE
THE ATHENA,LEICESTER Thursday 1st December 2022 Hosted by Emmerdale star Dean Andrews Congratulations on a fantastic event – we had a super time and it was wonderful to have the opportunity to share so many success stories across our industry. Well done to the Script team. We are absolutely thrilled to have won the Regional Care Home of the Year Midlands and Wales and are all still on a high. Thank you so much. Sarah Hammond, Rotherwood Group Firstly, I wanted to say a massive thank you to you guys on such a wonderful event! It was such an incredible way to finish off the year for us all and to be able to get together with everyone and celebrate was such a great feeling. You always pull off such an amazing night and this year was no exception so congratulations to you all. Alex Ball, Stow Healthcare Group Virgin Money was delighted once again to be headline sponsors of the Caring UK Awards. After such a difficult 18 months it was great to be able to get together and recognise the outstanding achievements from individuals and teams across the social care sector. Graham Harper, Virgin Money It was clear from the outset that the attendees were excited to be nominated and were using the ceremony as an opportunity for a night off and to have a glamourous end of year party. As a sponsor it was good to see our branding and our video on the big screen throughout the night and it was good to speak with existing customers and other industry professionals. It was a fun evening and I would highly recommend it for suppliers and nominees. Iain Corrigan, Cool Care
As a first time sponsor of the Caring UK Awards, being part of the event was very rewarding. As a specialist provider of outsourced neutral vendor recruitment solutions to the health and care sector, we firmly believe in celebrating the incredible work of organisations across the country, who deliver excellence every single day in challenging conditions. The event was well organised and thoroughly enjoyable – and the opportunity to present the award for the Best Initiative in Care made the occasion even more special. Congratulations once again to all the finalists and winners. Gill Hope, Geometric Results Inc
people after what has been a very challenging year for businesses in our sector. All the nominees were worthy of an award on the night, and it was truly inspiring to see so many people who, on a daily basis, provide care for the most vulnerable people in our society. It was a great experience to present the award to Roden Hall, winners of the Midlands & Wales Care Home of the year.. a really enjoyable event. Martin Jones, Fusion eCare Solutions
As long standing sponsors of the Caring UK Awards, we are immensely proud to support this major event that promotes social care provided throughout the UK. Sir Anthony Ullmann, Shackletons Ltd
We have been proud to support the Caring UK Awards 2021 in their efforts to honour and recognise excellence in the healthcare sector. We would again like to congratulate all nominees and winners and particularly the winner of the award we sponsored which was Scotland Care Home of the Year which was won by Abbey Court Care Home in Glasgow Gary Walton, Walton HPC
This was the first time Learning Curve Group have been involved with the awards, and we were very pleased to be able to sponsor the Commitment to Training and Development Award. The whole evening was an excellent celebration of the fantastic work that happens every day within the adult social care sector. The pandemic has placed an additional and unprecedented demand on care providers, so it was great to see care staff being recognised for their dedication and the levels of care they provide. Chris Grieveson, Learning Curve Group
As sponsors of the Caring UK Awards, N&C Phlexicare were delighted to attend the glittering awards ceremony. We offer our heartfelt congratulations to all the winners for their commitment to excellence, particularly in face of the arduous challenges of recent times. ‘ It was an amazing night, and we are honoured to have been a part of it. These awards are a wonderful celebration of the outstanding service offered by care professionals who go the extra mile to serve the vulnerable in our communities. David Forbes, Nicholls and Clarke Group
I wanted to support our industry through sponsorship at the recent Caring UK Awards. The event was a lovely evening, an opportunity to meet
www.caringukawards.co.uk or email tb@scriptmediagroup.co.uk
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CARINGWEEKLY
Carer overcomes barriers to build dream career
A MACCLESFIELD carer is encouraging others to think twice about their options, whatever their reservations may be. For Mel Oakes, a support worker who helps older people and those living with dementia, it was the uncertainty of what to do with her life that once presented a challenge when it came to forging her career. But, following a chance invitation to assist a carer at Belong Macclesfield, she found the inspiration to build the career of her dreams. Having left college with a hairdressing qualification, a young Mel found herself bouncing between a variety of jobs; namely, retail, cleaning and working in a chip shop, before landing a role in her late twenties in the on-site bistro at the Belong care village in Upton Priory. She said: “I started off in the kitchens, helping to prepare the food for the residents, their families, and the visiting guests from the community. I enjoyed the work and providing for our customers, though I didn’t think working on the care side could ever be for me. “However, after being asked to help a care colleague one shift, I absolutely loved it and little did I know it would be the first day of a fulfilling career in care. I felt I had even more of a purpose going to work and I was determined to make becoming a carer happen.” Since that pivotal day, Mel jumped at all the opportunities to help the care team, before finally taking the plunge and successfully applying to become a support worker. Caroline Ray, general manager at Belong Macclesfield, added: “Though she didn’t hold any previous qualifications, Mel’s work ethic made her the perfect candidate for ‘The Care Certificate’ which forms part of a carer’s robust induction programme. “It’s on-the-job training which certifies new starters in the
Contractor completes BREEAM-rated £29m retirement community Mel Oakes, lead senior support worker at Belong Macclesfield, with resident Jean Collins. knowledge, skills and behaviours expected for the high standards of the role, whilst also building their confidence.” Despite initially not thinking care was for her, Mel has since progressed through the ranks to a lead senior support worker position, overseeing a care team in one of the care village’s ‘household’ cohorts of residents. She is currently working toward her NVQ Level 3 Health and Social Care, which she hopes to complete in the next few months. She concluded: “I never thought I’d do another qualification after my youth but Belong provides lots of help and guidance for its colleagues to achieve, and being able to help older people enjoy a high quality of life and independence makes it all worth it; the future’s very bright for me.”
Residents enjoy some fruity fun RESIDENTS at Four Seasons and brighterkind care homes across the UK enjoyed some fruity fun during Nutrition and Hydration Week by helping the homes’ chefs come up with a variety of smoothie recipes. The smoothie menu included flavours like peach Melba and kiwi and mango, as well as a more unusual peanut butter and banana blend which went down a treat. Wayne Woolman, chef at The Lawns Care Home in Oadby, Leicestershire, said: “As we get older our bodies may find it harder to store essential fats and sugars so it’s really important to make sure we eat and drink plenty of nutrients. “Drinking smoothies is a good way to maintain a healthy weight and it’s great fun trying different ingredients. It’s easy to fortify smoothies by adding in high energy foods like custard, ice cream, milk powder and
Resident Valerie Jurdison tries a smoothie. honey to increase calories where needed.” Residents also enjoy creating their own dishes as part of the homes’ weekly cookery club activities where anything from curry to cakes to cocktails can be on the menu.
NATIONAL contractor Stepnell has completed works on behalf of Brio Retirement Living to design and build the £29m Beechwood Park – a 106 dwelling luxury retirement living community in Stow-on-the-Wold, Gloucestershire. The completed site boasts a range of one, two and three bedroomed bungalows and apartments, each cladded in Cotswold stone. Sustainable living solutions have been incorporated into the design and build, to include district heating, combined heat and power generation, and full home automation. As a result, this project has been awarded the Building Research Establishment Environmental Assessment Method ‘‘Very Good’’ standard rating and BRE HQM (Home Quality Mark) Level 3. Designed with a wide range of community facilities and communal areas, the retirement home has landscaped grounds and includes an exercise trail, raised bed gardens and Brio’s brasserie and bar Slate & Grain. Furthermore, there is a purposebuilt social space for recreational activities, club fitness suite, spa and lounge. A shuttle bus is also available for shopping trips and excursions. Colin Chiles, operations director at Stepnell, said: “We are delighted to open the doors to Beechwood Park and to provide a first-class retirement living experience in the heart of the
Cotswolds. “Together with Brio, we have prioritised the environmental performance of the residential community throughout every phase of planning and delivery, which has been recognised as part of the BREEAM accreditation process to achieve “Very Good” standard. This has been achieved as result of a strong collaborative effort.” To achieve the BREEAM ‘Very Good’ standard, the team demonstrated ‘best practice’ – the performance rating reserved for the top 10% of new UK non-domestic buildings. Colin added: “This development follows a series of retirement village projects in the region, including the recently delivered £5.25m Edwardstow Court in the centre of Stow. “Stepnell has quickly become recognised as a national contractor of choice for retirement developments, which has organically grown through a series of successful partnerships.” The residential units are now available with a range of buy, partown, rent and part-rent options. Stepnell’s completion adds to a growing portfolio of care home projects, which will soon include the £6.5m The Gables in Birmingham and a £4.3m refurbishment project at Town Thorns in Rugby, with work currently underway at both sites.
Unlock the power of effective marketing for your care home Severe staffing shortages and falling incomes caused by the pandemic are pushing many providers to the brink of survival. Whether you are from a small independent home or a large organisation with a variety of brands, all homes and agencies have the same objective and are facing the same challenges. The best possible marketing campaign to make your business the most attractive to potential new staff and residents has never been more important, and this is where we can help. At Script we know care, backed up by more than 20 years of serving the industry through Caring UK magazine, as well as the highly successful Caring UK Awards that are now in their fifth year. Benefits of marketing to increase occupancy: • • • • •
Boosting brand awareness. Reputation management. Qualified lead generation. Improved conversion rates. Educate prospects and loved ones.
Benefits of marketing on recruitment: • • • • •
Greater reach. Stronger employer branding. Improved candidate quality. Maintaining staff pipelines. Acceleration of recruitment process.
With our knowledge and expertise of the industry, Care Solutions from Script is with you every step of the way and we can tailor a marketing package to save you time and to suit your needs and budget. Powerful Print
Perfect PR
Bold Branding
Professional printed matierials for your care home such as;
Our team of experienced journalists and PR specialists can offer;
Show your professionalism and a consistent brand image with;
• Brochures • Indoor and outdoor banners • Flyers / leaflets • Posters • Letterheaded paper and compliment slips • Business cards
• Press release writing
• Logo Design • Full brand guideline development • Existing brand refresh • Branded merchandise such as pens, mugs, lanyards, workwear etc. • Social media graphics and content
• Social media post content writing • Copywriting • Blog / newsletter content writing
So what are you waiting for? It is vital that your care business stands out from the crowd to attract new residents and staff. Who better to help you do this than the team behind the country’s most successful B2B magazine for the industry. We’ll take away the hassle and provide professional marketing which will deliver results for your business. Based in Yorkshire, we have an award-winning team that prides itself on producing a range of top-quality work at competitive prices. To find out how we may be able to help your business, contact Dominic Musgrave today by calling 01226 734407 or email dm@scriptmedia.co.uk
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CARINGWEEKLY
Care group and hospice launch resource suite Construction begins on dementia care home A CHARITY which provides health and social care while reinvesting any surplus income back into dementia care research will be opening a specialist home in the village of Climping, near the seaside town of Littlehampton, West Sussex. Healthcare Management Trust’s home is a pioneering innovation within the industry, both in terms of its design and the care it offers. It is designed to feel less like a care home and more like a familiar home for residents. Designed over two storeys, the home incorporates four separate wings with 16 bedrooms in each. They are split equally into two distinct households of eight bed “homes,” each with their own domestic kitchen, dining and day lounge spaces. The residents will live in small family “homes” with others at a similar stage of dementia; important for reducing stress and helping in the socialisation for residents. HMT’s unique, research-led approach offers residents a holistic and “family” approach to the physical and mental well-being of each resident. Members of each “family”, where possible, are involved in purposeful day-to-day domestic activities which provide social interactions, value and routine to their day. The preferences, quirks, history and personality traits of each individual are understood and valued by staff. As a result, staff forge genuine and long-lasting relationships with both the resident and their relatives. Chief executive Tony Barrett said: ‘We provide care that gives back. Surplus funds generated through our work are reinvested in scientific Astune Rise care home in Eston near Middlesbrough has proudly ‘done its bit’ to help people affected by the ongoing war in Ukraine. The home appealed to family, friends and the local community to donate toiletries and baby supplies to be taken to a local hub for transportation to the Ukraine border where women and children are in desperate need of everyday items.
research to serve the ageing population. “As a result, HMT offers pioneering, research-led and “family home” focused care to our residents. We are proud to have expanded to a third site and look forward to benefiting local residents through investment, job creation and our residential care offer.” Each unit features generous ensuite bedrooms, communal areas such as lounges, dining rooms, reading rooms, a garden lounge and terraces overlooking the landscaped and secure purpose-designed grounds for people with dementia and their visitors, together with ample car parking. Additional well-being facilities include a hair salon, café, shop and tea room. Highwood Group has started construction of the £10million 64-bed specialist dementia care home, working in partnership with Hunters architects and developer Brackley Investments. HMT will occupy the completed development under a commercial lease. Construction by Highwood is due to be completed in spring 2023, with a prospective opening date by HMT following a specialist fit-out in summer 2023. HMT has previously funded around £1.6million of research grants which look into frontotemporal dementia and fall prevention and personalised physical activity for people with dementia. It is currently funding research through several UK universities looking into cognitive studies, as well as the impact of music, social activities and nutrition upon the wellbeing of people with dementia.
LONDON housing and care provider Octavia and St Christopher’s Hospice has launched a bespoke resource aid for teams working in extra care housing. The ‘Better Lives, Better Endings’ resource utilises a suite of tools to help extra care teams provide better outcomes for residents during the last years of their life, including at the end of life. It was co-designed by Octavia and St Christopher’s and guides care teams through the application of a number of available resources, enabling them to be more confident with dealing with end-of-life care and with supporting residents to ensure their wishes and preferences are met. It also helps address challenges extra care providers face with communicating, understanding, sharing, documenting and advocating for individuals’ wishes about how they want to live their later years, in addition to death, dying and loss. Octavia assistant director for care and support, Neil McCarthy, said: “Residents often live in their extra care home for many years, developing close relationships with their carers and increasingly choosing to make this their home for the rest of their life. “We want them to live well through to the end of their life and this means ensuring people’s wishes about how they want to live, where they would like to die, and what specific plans and preparations they want to make, are met. “This resource helps give care colleagues confidence to have these important conversations with residents, capture wishes and preferences, and work with families, loved ones and health partners, to see them fulfilled.” The Better Lives, Better Endings
Neil McCarthy resource suite supports staff and organisations to be better equipped to meet this growing need. It aids care colleagues to develop the skills, knowledge and confidence to be more involved in ensuring residents’ wishes are captured, listened to and acted on in decisions about living through their older years and their end-of-life care. Through its involvement in developing the resource, Octavia’s Care team is already putting into practice a number of new initiatives across its extra care schemes. These include: n Developing end of life champions in schemes. n Strengthening relationships with GPs, local hospices and other parts of the health and care system and informing them of people’s wishes. n Developing a ‘traffic light’ system linked to care plans, to more systematically identify residents with increasing levels of need. n In one scheme, at the suggestion of residents, opening a memorial garden for quiet reflection and to remember former residents who have died. Octavia is now embedding the Better Lives, Better Endings learning with all care colleagues across its extra care schemes.
‘Act to help care in mini budget’ CARE providers have called on the Chancellor for help in this week’s mini budget. Provider organisation The Independent Care Group says social care cannot be forgotten again as the crisis in the sector grows. The ICG fears the Covid-19 pandemic, compounded by lower occupancy and the growing cost of living crisis have all left the sector in danger. Chair Mike Padgham said: “Amongst all the calls the Chancellor will be facing around the statement this week, he must not forget the care of our most vulnerable and must do something to help.” The Government’s own care reforms also pose a danger to the survival of care and nursing homes, unless greater funding is provided, the Group warns. “There isn’t enough funding in the
sector to pay for the changes the Government wants and unless that is addressed, providers will be lost,” Mike added. “We understand their desire to close the gap between the fees paid by private and state-funded care recipients. But unless there is the funding in the system to pay for it there will, as the LaingBuisson reports suggests, be a loss of providers and a rationing of care.” Mike believes social care should be given a greater share of the £12bn promised for health and social care over the coming three years and that the funding should come via income tax rather than increased National Insurance contributions. He said: “We desperately need extra funding and it would be much fairer, particularly during the current cost of living crisis, it such calls on funding were more fairly apportioned.”
Caring UK Care Providers Conference Delivering excellence in care in challenging times
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Wednesday 30th March 2022 Webbington Hotel & Spa BS26 2HU
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Thursday 31st March 2022 Holiday Inn, Barnsley S75 3JT Wednesday 15th June 2022
Good y ba attend g & an certifi ce cate
York Racecourse YO23 1EX Thursday 16th June 2022
CARING UK CONFERENCES 2022 IAL SPEC R OFFE
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Tel: 01226 734412 www.caringukconferences.co.uk Email: cr@scriptmediagroup.co.uk
C ARING UK CONFERENCES 2022
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Delivering excellence in care in challenging times Single delegate rate £20 per person Two delegates £30 Event attending: South West
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Thursday 31st March 2022
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Wednesday 15th June 2022
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York Racecourse YO23 1EX
Thursday 16th June 2022
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Bolton Whites BL6 6SF
Wednesday 24th August 2022
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Ramside Hall, Durham DH1 1TD
Thursday 25th August 2022
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HAPPIER TEAMS WITH COOLCARE Transform Workforce Management with CoolCare’s Digital Rotas and Smart Time Sheets. Are your paper rotas a full-time job? Calling around for cover? Authorising holiday, scheduling training, supervisions, appraisals? Rearranging and swapping shifts is a constant drain on manager time. What if your team could volunteer to cover shifts without being asked? All through their mobile?
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I can see what staff are in and whether managers are sticking to the pre budgeted pre-set rota. It’s very easy to see, very transparent. Bearing in mind our staffing model is robust and well thought out, we always want to know why a manager is deviating from the agreed plan and if there is anything we can do to support them MICHAEL WHITESIDE CEO, HALCYON CARE HOMES
The Invaluable Benefits CoolCare Brings to Your Business:
CUT STRAIGHT THROUGH THE COMPLEXITIES: Need to work with multiple shift patterns, you name it CoolCare can rota it, it’s even proven to reduce agency and bank staff costs through its intelligent rostering. THE POWER OF A CONNECTED WORKFORCE: Your team can instantly see their holiday entitlement, request holidays, available shifts from the comfort of their home, as well as faster response times, automatic confirmations and calendar updates – means less stress for your manager. ROBUST STAFF BUDGET CONTROL: Compliance and spend is no longer an issue – Your Managers can set their own budgets, with indicators set – so, at a glance you can see where a home, a company or even an entire care group is in terms of their staffing.
So if you’re ready to streamline, make your staff happier and take control of your rotas, speak to a member of our team and we’ll show you how!
0113 385 3853
www.coolcare4.co.uk
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CARINGWEEKLY
Webbington Hotel and Spa Thursday, March 31
St Mellion International Resort Wednesday, March 30
Below is a selection of the exhibitors at our first two ‘DELIVERING EXCELLENCE IN CARE IN CHALLENGING TIMES’ regional conferences. Exhibitor opportunities are still available by calling Bev Green on 01226 734288. Alternatively, email bg@scriptmediagroup.co.uk
Access 21 Interiors
If you are looking to remove the hassle from your new build or refurbishment project, whilst saving time and money, we can help. Good design ensures that your bedrooms are easier to market, increase the value of your home whilst improving its environment and comfort. We work exclusively for the care sector providing interior design, project management and procurement services including furniture, curtains/blinds, carpet, artwork, tableware, towels and bedding. No deposit. No minimum order. We work anywhere within the UK. If you think we can help then please contact us for further information or to request an obligation free consultation. Eda Brooks Cleaveland Mews 9 Cleaveland Road Surbiton KT6 4AH Telephone Number: 020 8194 2221 eda@access21ltd.co.uk
Biobax*
BioBax manufactures and distributes British-made environment-friendly products. Zybax microbiological products use ‘friendly’ bacteria to break down organic waste efficiently, safely and naturally. Containing no harmful chemicals, Zybax is totally environment-friendly and, unlike other cleaning products, it is completely safe to use, posing no risk to professionals or the general public. Meleco is a handy lightweight sponge that is the ideal cleaning aid for a multitude of jobs. This special melamine resin foam has a fine cellular structure allowing maximum absorption and cleaning power. Meleco removes dust and dirt from most nonporous surfaces, even hot ones. Paper Straws Yorkshire are manufactured under strict European guidelines, using high quality paper and direct food contact inks and glues, offering a full chain of custody and reduced carbon footprint, unlike most imported straws from the Far East, most importantly they won’t go soggy! Zwype is an exciting new range of sanitising products that deliver fully proven and tested results whilst being as environment-friendly as possible. Email kate@biobax.co.uk or call 01484 868970 or 07951 145997 *Exhibiting at Webbington only
Aid Call*
Aid Call has over 30 years’ experience in the design, manufacture and installation of nurse call systems with a proven track record of over 3,000 installations nationwide. Aid Call’s wireless nurse call system is safe, reliable and a fraction of the cost of a hard wired system, delivering cost effective solutions and better value for money. The Aid Call Nurse Call wireless system incorporates the most advanced two-way radio technology featuring automatic acceptance, ‘Listen Before Talk’ anti-collision and meets the highest Class 1 European safety critical accreditation. 0800 052 3616 sales@aidcall.co.uk www.aidcall.co.uk *Exhibiting at Webbington only
CareDocs
CareDocs is an innovative, easy-to-use, digital care planning and management system built by care experts for residential and nursing care homes. Founded by two brothers – both care home managers with a shared goal of reducing time-consuming tasks involved in the care process – they developed a system that would allow them to focus more on caring and less on paperwork. Originally created in the late 1990s and launched commercially in 2008 to support first-class care, thousands of users across the UK now use our desktop, mobile and web-based systems. We’re committed to giving you the best possible experience when recording and managing care by using our sector expertise to find modern solutions and design efficient digital care tools. We’ll be with you every step of the way, including providing free system installation and initial training. Helping people give and receive outstanding care is our passion, and supporting the care community with discovering the benefits digital transformation is equally as important to us. https://www.caredocs.co.uk
apetito
We are passionate about making a real difference to people’s lives with delicious meals for everyone to enjoy. We are the leading experts in producing delicious and nutritious food, partnering with over 600 care homes and serving over 20,000 residents daily. Our chefs, dietitian and nutritionist take pride in creating dishes for specific dietary requirements and nutritional needs without compromising on a delicious meal. Our meals are created with sustainably sourced ingredients and designed to enhance health and wellbeing. We have more than 200 delicious meals to choose from to meet all dietary and cultural preferences including our ethnic and cultural range, free from meals and our award-winning Texture Modified range. We know every care home is different and we tailor our approach to fit the needs of you and your residents, working in partnership with you to ensure you have all the support you require to nourish, care and delight your residents all the while running an efficient and cost effective kitchen. Talk to us about how we can partner with you to support your residents’ health and wellbeing. https://www.apetito.co.uk/care-home-meal-services/
CareHomeLife
We are a dedicated and award-winning supplier of world-class consumables to hundreds of care homes across the UK. Our reputable portfolio includes medical consumables, world-class cleaning and laundry products and systems, as well as mobility equipment. With over 40 years of experience in healthcare, we understand the challenges of running a care home. Our team of helpful experts assist care homes to reduce their consumables spend by doing much more with fewer, but more effective products. Backed-up with product training and ongoing service support, our solutions save care home staff time and effort, save organisations money and ensure the safest and most hygienic surroundings for residents to live in. We can even help care homes to reduce our impact on the planet. Our core purpose is to honour our loved ones with dignity and we strive to do this by continually helping care homes to improve care and the overall wellbeing of their residents. With thousands of products available for next day delivery and our friendly, knowledgeable experts on-hand, we’re ready to assist care homes with their everyday needs. Contact 01772 425310 or visit www.carehomelife.co.uk
We must also thank Required Systems for sponsoring the delegate goody bags and Shackletons for sponsoring the refreshments
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CARINGWEEKLY
Webbington Hotel and Spa Thursday, March 31
St Mellion International Resort Wednesday, March 30
CLH Healthcare
CLH Group Ltd – a reliable healthcare supplier to nursing and care homes for more than 40 years. Since 1975, family run business CLH Healthcare has been providing a wide range of products and services into the healthcare sector. Supplying domiciliary care providers, nursing and care homes, hospices and the NHS across the south of England, CLH Healthcare’s steady growth has been based on the foundation of strong business ethics, integrity, trust, and building long-term relationships with customers and suppliers alike. As one of the largest independent healthcare suppliers in England, CLH are able to offer quality products with value for money, a reliable delivery service complete with 95 per cent of deliveries being delivered by their own fleet of vehicles, and always has more than 4,500 products in stock. At CLH Healthcare, the team always strives to provide the highest levels of customer service possible, with their ethos being – ‘Committed to Care’. clhgroup.co.uk Telephone 01392 823233
Creed Foodservice*
We are one of the UKs leasing independent familyowned and run foodservice wholesalers who specialise in supplying an extensive range of multi-temperature products and services to all sectors throughout the UK. Our product range continually evolves in-line with our customers’ needs and innovations. It includes leading brands, artisan suppliers and our own brand of Country Range products which offer exceptional value and quality. We operate from our three depots in Gloucestershire, Derbyshire and Buckinghamshire providing more than 6,000 products across eight categories. Our customer base encompasses local, independent businesses as well as larger national accounts. Creed is built on family values and trust, recognising the importance of open, honest, and supportive relationships that work for everyone. We believe in more. Thinking more, doing more and being more than just a foodservice provider. It is this approach, along with a dedicated team, which allows us to achieve an outstanding service level. samanthayork@creedfoodservice.co.uk 07860 924554 *Exhibiting at Webbington only
Cloister Uniforms
With more than 30 years’ experience manufacturing for the Healthcare market, we can confidently say we will meet your uniforms needs. Our Devon sales base is happy to discuss individual needs and will find the right fit for you. Whether it’s from stock supported lines in our Leyland factory or a bespoke uniform manufactured in your own colour and design, you can trust Cloister Uniforms to supply high quality garments at affordable prices. We can also supply chefs wear, workwear and scrubs including Skechers, Cherokee and Dickies. We have a full in-house personalisation and design service too. A vast sourcing network allows us to access unprecedented ranges of garments, proven versatility in response to the pandemic we even manufactured our own high-quality scrub sets and gowns within six weeks. We are running an introductory offer giving an extra 10 per cent off our already competitively priced scrubs, just quote Caring22 when ordering. Contact admin@cloister-uniforms.co.uk or call 01752 345346 www.cloister-uniforms.co.uk
Electronic MAR
Electronic MARTM is easy to use, and quick to train, and gives you peace of mind that your medication records are complete and accurate. You do not need to change pharmacy provider to use Electronic MAR, and all training and support is included. Medication round information is displayed to you in real-time, with instant missed dose alerts, automatic medication counts and low stock warnings. Have more time to spend with your residents and spend less time on auditing and paperwork. For a free, no obligation 20-minute demo contact us on 0117 911 3889, email info@electronicmar.co.uk or visit www.electronicmar.co.uk
CoolCare
CoolCare’s ‘all in one’ cloud-based administration solution is specifically designed for care homes operators who wish to bring the benefits of automation, collaboration and transparency to their homes. By using CoolCare’s digital rota’s, staff messaging, mobile based holiday requests you can increase the accuracy of payroll, reduce the reliance on agency and bring staffing costs under greater control. Collaborative enquiry management, reduces time from initial enquiry to admission, and improves average bed fees. Accurate email invoicing and billing, ensures income remains on track. CoolCare4’s care home management software features include: Occupancy management & Resident invoicing HR, Training and supervision records Rota’s and scheduling Staff communications Time and attendance Timesheets with Payroll integration Maintenance tasks Business analysis – and much more! Call 07880 230 555 or visit www.coolcare4.co.uk
Germstar
Alcohol gels are a first line of defence in the fight against germs. But traditional ‘push button’ gel dispensers have a flaw. You have to touch them – and 80% of infectious diseases are transmitted by hand. So even the dispenser becomes a hazard! Germstar’s touchless hand sanitiser does just what it says, eliminating any chance of cross contamination. Just place a hand under the infra-red motion-activated dispenser to receive a measured dose of sanitising liquid rinse capable of killing 99.9% of bacteria, viruses and fungus on contact. It works against H1N1, Norovirus, Gastroenteritis, E Coli, Salmonella, MRSA and just about every other germ that threatens the health of carers and clients. The solution is made of 100% natural emollients and it softens the hands with each use. It is not a gel – so no sticky residue, each solution sachet gives up to 1,400 doses and we’ll install the dispenser free of charge. https://www.germstaruk.com
Speakers at our first two conferences include
Vic Rayner OBE – chief executive officer, National Care Forum
Hilary Cragg – solicitor and partner, Nash & Co Solicitors LLP
Eddy Fishwick – chairman, CareHomeLife
Hilary Woodhead – executive director, NAPA
Neil Eastwood – founder and CEO, Care Friends
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CARINGWEEKLY
Webbington Hotel and Spa Thursday, March 31
St Mellion International Resort Wednesday, March 30
Below is a selection of the exhibitors at our first two ‘DELIVERING EXCELLENCE IN CARE IN CHALLENGING TIMES’ regional conferences. Exhibitor opportunities are still available by calling Bev Green on 01226 734288. Alternatively, email bg@scriptmediagroup.co.uk
InstaCare Systems*
InstaCare Systems is the leading independent specialist of all things nurse call, paging and digital care planning in the South West. We help our customers with everything from a pressure mat to an annual maintenance service, right through to a new system install. We work with all the leading nurse call and digital care plan suppliers as fully supported trade partners. This means that not only are all our engineers fully trained and supported by the manufacturers themselves, but we are able to provide a truly independent service to our customers. So, they get the same high quality leading brands, at the most competitive prices, all with highest level of customer service from a great local company. 01392 877267 info@instacaresystems.co.uk www.instacaresystems.co.uk *Exhibiting at St Mellion only
Medicare Systems
With over 30 years’ experience in the nurse call industry, Medicare Systems are the chosen supplier to many independent care home providers, care home groups, NHS trusts and hospitals, private hospitals, hospices and clinics. Experts in the design and manufacturing of wireless nurse call systems, with the use of the latest technology and innovative software, we continually strive to meet the changing requirements of care providers and individual’s user’s needs. Medicare Systems provides bespoke wireless nurse call systems to meet your budget, whilst ensuring they are quick to install, durable, easy to use, clean and safe with antimicrobial additive’s within the plastics for use in the care environment. Due to the versatility of the Medicare system we are proud to have been the chosen supplier to the Excel and NEC Nightingale Hospitals. www.medicaresystems.co.uk
JJ Care Recruitment
JJ Care Recruitment specialise in recruiting competent Nurses, Health Care Assistants, Senior Carers and other health care professionals from overseas especially from India, Philippines and UK as well; since they will be/ finished studying/Working in UK care homes and want to switch from a Tier 4 to a Tier 2 VISA. Our company’s expertise in discovering skilled and dedicated health care personnel in the nursing and caring sector will be a great aid to prestigious care institutions like yours, especially with the growing need for trained and talented healthcare personnel in the UK. Our approach is unique in that it combines our recruiting expertise with our considerable clinical knowledge We are familiar with all of the procedures for hiring a new employee and can assist you every step of the way. Our area of expertise: n Fees are kept to a minimum. n Applicants are medically trained/registered Nurses in their countries. n Applicants are fluent in English. n Provide accommodation facilities if necessary. n Assist in acquiring sponsorship license. n Experienced solicitors for all legal matters. Call 01704 808227 or visit www.jjrecruitment.co.uk
Miele
Over its 120-year history, Miele has developed countless high-quality laundry and dishwashing solutions, making it one of the leading providers in the care sector, where hygiene and infection control is paramount. Miele has a laundry range that caters for all sizes and types of care businesses with high quality washerextractors, tumble dryers and ironers. Where space is an issue, the acclaimed Little Giant range have load capacities of up to 8kg on a footprint of 1m2, and where space is not an issue, Miele offer a range of barrier wash machines that provide the ultimate defence to cross contamination with totally separate ‘clean’ and ‘dirty’ sides. The HYGIENE dishwashers offered by Miele are also ideal for care businesses as they thoroughly wash tableware to meet hygiene requirements. Miele more recently announced the launch of its AirControl air purifier to minimise the spread of air-borne infections and improve hygiene efficiency within closed spaces. The business has a network of over 200 engineers, covering every corner of the UK, enabling care business customers to benefit from a global manufacturer, while receiving service support at a local level. www.miele.co.uk/pro/care
Little Islands
Little Islands create bespoke interactive environments and products that stimulate, engage and help to build bridges of communication. Through the structured use of colours, textures, sounds, images, music and technology we can stimulate multiple senses in a real and focussed manner, assisting our clients to make connections with the happy memories of the people in their care. From our Design in Mental Health Network Award winning Jolly Trolley® and Living Wall, through Seaside Sensory Rooms and our NEW Jolly Journey, to the complete interior design of the Pinder’s award winning Willowbrook Care Home, our passion is in creating environments that are stimulating, practical and enjoyable for service users and staff alike. Tel 0800 093 8499 Email hello@littleislands.org Web www.littleisland.org Facebook www.facebook.com/littleislands Twitter www.twitter.com/littleislands1 Linked In www.linkedin.com/company/little-islands Instagram www.instagram.com/little_islands_1 Pinterest www.pinterest.co.uk/Little_Islands The Jolly Trolley https://vimeo.com/666584700
NAPA
The National Activity Providers Association is the UK’s leading activity and engagement charity. We champion the role of the activity provider and support care services to prioritise wellbeing. We promote activity, arts, and engagement and believe that everyone has the right to live content, creative and connected lives. Our services create opportunities to develop the essential knowledge, skills, and confidence required to practice a person led approach. NAPA provides a range of professional and practice development opportunities including programmes of accredited learning, activity support, practical tools and resources to support activity provision. 01494 590421 Email info@napa-activities.co.uk https://napa-activities.co.uk
We must also thank Required Systems for sponsoring the delegate goody bags and Shackletons for sponsoring the refreshments
13
CARINGWEEKLY
Webbington Hotel and Spa Thursday, March 31
St Mellion International Resort Wednesday, March 30
OM Interactive
OM Interactive have been pioneers in the development of motion-activated projections for multi-sensory use since 2005. Their ground breaking interactive Mobii table/floor provides adults in care with meaningful person-centred activities that encourage movement, positive outlook, social opportunities and shared laughter with powerful visuals, colour therapy, games, quizzes, music and reminiscence content. The many applications include; virtual aquariums, physical/target games, butterfly meadows, childhood memories and nature colouring; something for everyone. The system is fully mobile and height adjustable so it can be used wherever interactivity is required. Photos, artwork and music can be easily added to provide even greater personalisation. https://omi.uk/
Shackletons
Shackletons has been manufacturing handcrafted furniture in England for over 60 years. We have built a strong reputation as a premium supplier of upholstered furniture and cabinetry for residential care. We work closely with our clients creating practical and stylish environments whether it be a new build, refurbishment project or a small replacement order. We take pride in our craftsmanship, creating every piece with care to the highest technical standards. We strive for excellence. All our products are created by our team of in-house designers and highly skilled craftsmen. Design led and customer focussed, we continually provide a range of outstanding quality products designed with the resident in mind. 01924 868470 shackletonsltd.co.uk
Turun*
We are an experienced healthcare leader of patient safety products and services. Our mission is simple, we want to exceptionalise your customer experience when partnering with us. In today’s care homes, requirements are more stringent, systems are more complex, and the challenges facing facilities are more real than ever. We have assembled an outstanding team, all experienced, qualified, disciplined, focused, and determined to help you achieve your goal. You can depend on us for innovative and easy to use solutions, designed to improve quality, safety, productivity and patient experience in your facility, after all, 3,500+ users currently rely on us. We offer a range of innovative restraint-free fall monitors designed to help caregivers reduce the risk associated with falls and elopement. Whether you require a PIR Monitor (motion detector), floor sensor pad, bed and chair sensor pads, or an elopement system at risk of wandering, we have the solution for you at a competitive price. www.turun.co.uk *Exhibiting at St Mellion only
Skills for Care
Skills for Care is the strategic workforce development and planning body for adult social care in England. We work with employers, Government and partners to ensure social care has the right people, skills, and support required to deliver the highest quality care and support, now and in the future. Our role is to work across the whole system to understand the key drivers of workforce change, using insight, data and evidence. We provide managers and those involved in the delivery of social care with guidance on best practice, tools, resources, and intelligence to support workforce recruitment, capabilities, and culture. This combination of strategic and operational activity is the cornerstone of our reach and insight into the sector. Over the next three years our strategy for the future will help shape the make-up of the adult social care workforce, drive forward reform and ensure that social care is seen as a valued and worthwhile career. To find out more visit www.skillsforcare.org.uk
Your Mobility
Your Mobility specialises in providing dementia friendly seating solutions to folk in care homes and private homes. Our chairs are high quality with a focus on design and innovation in order to provide comfort, functionality and safety for the user and ease of operation for the care giver In addition, we offer a complete refurbishment service for any of your existing specialist chairs that may be past their ‘first flush…!’ In essence we offer new for old – with massive savings. Please visit our stand to see examples of our work. We also offer on all our new chairs a seven-Day ‘Try before you buy’ option and of course all sales are accompanied by a comprehensive assessment of the user’s needs. There is also a short term rental option. “It is amazing how something as commonplace as a chair, when designed and manufactured for those with specific needs, can make a massive difference to a service users quality of life.” Call us anytime on 01600 732709 or visit www.yourmobility.org
Speakers at our first two conferences include
Vic Rayner OBE – chief executive officer, National Care Forum
Hilary Cragg – solicitor and partner, Nash & Co Solicitors LLP
Eddy Fishwick – chairman, CareHomeLife
Hilary Woodhead – executive director, NAPA
Neil Eastwood – founder and CEO, Care Friends
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