WestWords - September 2016 Edition

■ Emai lScam Al ert!

■ Di dyouknow?

■ OurFeaturedAgent

■ Li sti ngUnrepresentedSel l ers ■ TheEventCal endar ■Mont hl ySt at s

Sept ember201 6

West Words

I a m

We s t US A

I ’ m hones t , andgi veNo

D e A n nF r y

Is t ayc l i e nt

f oc us e d,

Exc us e s

r emember i ngt hey ar et her eas on wedot hi s .

t omy c l i ent s .

Bec aus ewe’ r e al li nt hi st oget her , I ’ mT e a m

Dr i ven.

Ial ways mai nt ai na

pos i t i ve at t i t ude.

“ De An nwa spr of e s s i on a l , k n owl e dge a bl e , &pe r s on a bl e a l l a tt h es a met i me .I t ' sagi f t I wou l dh i gh l yr e c omme n d De An nF r ya n dl ookf or wa r d t odoi n gbu s i n e s swi t hh e r i nt h ef u t u r e ! ” -f r i z z e l l 7 6

“ S h ema dei th a ppe n .Al wa y s ont opof a l l i s s u e s .Ex c e l l e n t c o mmu n i c a t o r .Wa r m, f r i e n d l y , h o n e s t .E x t r e me l ywe l l v e r s e d i na l l ma t t e r sof r e a l e s t a t e .

S h ed i da ne x c e l l e n t j o bf o r u s . ”

“ De An nwa sa we s omea n d n e v e rs t oppe dwor k i n gf oru s !

Ev e nwh e nI l os tmot i v a t i ont o s h or ts a l emyh ou s es h ek e pt oni ta n dma des u r ewegoti t d o n e !

I c a n ' t t h a n kh e r e n o u g h ! ”

-dk s s c p

-ml e n s k i

“ I h a v eu s e dt h eF r yT e a m ons e v e r a l oc c a s i on s .I l i v e ou tof s t a t ea n dh a v ea s k e d De An nt ofin dmes pe c i fic c on dosa n de a c ht i mes h e we n ta bov ea n dbe y on d.

S h eh a ds e v e r a l c on dos t or e v i e wa n de a c ht i me f u l fil l e dmyr e qu e s t s . ” -r by r d1 8

DoNOTwr i t eal i s t i ngf orARMLSand s ubmi tasanUnr epr es ent edSel l er !

T

heARMLSs ys t em evi dent l yi snow al l owi ngl i s t i ngst obes ubmi t t edf or publ i cat i onwher et heLi s t i ngAgent ( Li s t i ngCompany)canent ert heLi s t i ng i nt ot hes ys t em f ort hes el l erwi t hout “ r epr es ent i ng”t hes el l er .

Recent l y,oneofournewagent sdi dnot knowt hi sands ubmi t t edal i s t i ngi nt oARMLS f ora“ flatf ee”…andonl ywheni tcl osed ( t woweeksf r om t hedayi twasent er edunt i l t hecl oseofescr ow)di dI ,ast heDesi gnat ed Br okerbecomeawar eoft hi s!I twasbr ought t omydeskasa“ cl osedsal e”andIwasasked howIwant edt ohandl ei t .Iwas“ st unned” t ot hi nkt hati thadhappenedandt hati t hadnotbeendet ect edunt i li tcl osed! !

Ical l edf ort heagentt ocomet omyoffice andmeetwi t hme.Iwaseagert ohearhow t hi scoul dhavehappened— andespeci al l y wi t houtmyknowl edge.( Iguessast he Desi gnat edBr okerIwonderhowt hi ngscan happenwi t houtmyknowl edge! !( smi l e) . ) So,whent heagentappear ed,shewascal m andIaskedf orasi mpl eexpl anat i on.She ver yni cel y,qui et l yandwi t hacal m voi ce expl ai nedt hatshehadl ear nedi nacl ass wi t hARMLSt hati twasper mi ssi bl et ol i st pr oper t i esi nt oMLS“ wi t houtr epr esent i ng t hesel l er ”i ft hesel l erdoesnotwantt obe r epr esent ed.So,i tdi dn’ toccurt ohert oask i fWestUSAReal t ywoul dal l owust odot hi s.

So,shel i st edi t ,ast hesel l err equest edwi t houtr epr esent at i on.

I r oni cal l y,shel ear nedofabuyert hatwas i nt er est edi nt hepr oper t y…andcl ear l ynot t hi nki ngi tt hr oughcar ef ul l y,t ol dt he pr ospectt hatt hesel l erwasNOTr epr esent ed byher ,sosuggest edt hathego“ di r ect l y”t o t hesel l erandseei fhewasabl et obuyt he pr oper t y.So,hewentdi r ect l yt ot hesel l er andpr esent edhi si deaofpur chase. ( Now,i tget sevenbet t er ! )Thesel l er pr oducedhi sver yown“ t wopagecont r act ” andhadi tsi gnedbyt heBuyerandhesi gned ast heowner .Theyopenedescr owwi t ha t i t l ecompanyandcl osedt hi scashpur chase i nt woweeks. . .

So,nextt hesel l erpr esent st hecont r actt o ourl i st i ngagent ,al ongwi t ht hecl osi ng st at ementandcheckpayabl et oWestUSA Real t yf ort heMLSLi st i ngt oouragent .

Shesubmi t st heent i r epackaget oouroffice andI ti sbr oughtt omydesk…”

Si gned— Seal ed—Del i ver ed! ”….WHAT????Yes,t he t r ansact i oni scompl et e.Iam t heDesi gnat ed Br oker ,andIdoNOTr epr esentt heSELLER… IdoNOTr epr esentt heBUYER.Idonot r epr esentt heTI TLECOMPANY.Iam ONLY t he“ r esponsi bl epar t y”ast heDesi gnat ed Br okerf ort heent i r et r ans act i on! ! ! !WHAT????

Yes,WestUSAReal t yent er edi ti nt ot he MLS.Dowehaveanyl i abi l i t y???YI KES! ! !

Af t erIr evi ewedt hedocument s….cont r act ( r emember ,t wopagesonl y) ….

NoAGENCY f or ms,noSPDSf or m,noBI NSRf or m,no HomeI nspect i onf or m,norANYOTHERf or m — si ze,shapeordescr i pt i on.But ,yes,t her e wasaTi t l eCompanySet t l ementSt at ement andacheckf ort heMLSent r yf ee.

I ,af t ercar ef ul l ypoi nt i ngt hi soutt ot heagent acr osst hedeskf r om me,si mpl yask( “ me bei ngme” )“ HowdoIpayyousi nceyou di dn’ tr epr esentt hesel l er ?”Shepol i t el y r epl i ed,“ Wel l ,i fyoucan’ tpayme,Iwoul d under st and. ”Then( agai n,“ mebei ngme” ) Iasked,“ HowdoIpayyousi nceyoudi dn’ t r epr esentt hebuyer ?Shepol i t el yr epeat ed, “ Wel l ,i fyoucan’ tpayme,Iwoul d under st and. ”

C Dal e Hi l l ard,CRB,CRS,GRI,SFR Desi gnat edBr oker

Ismi l edmybestsmi l e,andsai d,“ Wel l ,Idon’ t oper at et hatway,wewi l lpayyouundert he t er msofyourcont r actwi t hourcompany.I wi l lpayyoua“ r ef er r alf ee”( dr amat i cpause) but ,youdounder st andt hatyouwi l lNEVER agai nl i stapr oper t yi nt ot heMLSWI THOUT r epr esent i ngt hesel l er ?”Shenodded appr ovi ngl y.

Thever ynextweek,i r oni cal l y,wehadan agentcal landsayt hathewasi nvol vedi nan escr owwi t hal i st i ngt hati si nMLSandt he Li st i ngCompany“ di dnotr epr esentt he sel l er . ”Hecal l edt hel i st i ngbr okeroft hat companyandwast ol d,“ Hey,Idon’ t r epr esentt hesel l er ,socal lt hesel l er di r ect l yand“ wor ki tout . ” Igavet hataf ewmi nut est houghtand r eal i zedt hat“ t her ei sal i abi l i t yher e. . .a l i abi l i t yt hatIdonotwantf orWestUSA Real t y. ”Idon’ twantagent sf r om our company( oranyot hercompany— especi al l y,anyot hercompanycal l i ngt o t hesel l ert hatwehaveent er edi nt ot he MLSt o“ wor ki t out ” ) Iwantt obei nvol vedi nt he“ wor ki ngi t out ” di scussi on…. whati ft hi ssel l erwor ksi t outi n awayt hati sdet r i ment alt ot heot herpar t y.

Then,Iwoul dbehear i ngf r om anat t or ney f r om somewher e…. andwhoknowswhat l i abi l i t yIwoul dhave.

Broker

Ema i l Sc a ms

Bl og

Tar get i ngAr i z onaReal Es t at eAgent s

T

hi syears t ar t edoffwi t habang.

Ihaveal r eadywor kedont wo cas esofemai ls camsandl ear ned ofmanymor eacr os st heVal l ey.

Cr i mi nal sar ehacki ngi nt ot heemai l account sofagent sandus i ngi nf o t os endf r audul entwi r et r ans f er i ns t r uct i onsr i ghtbef or et hecl os e ofes cr ow.Theemai l sappeart obe f r om s omeoneconnect edt ot he t r ans act i on,i nf or mi ngt hebuyer , t hatt her ehasbeenal as tmi nut e changet ot hewi r i ngi ns t r uct i ons .

Fol l owi ngt henewi ns t r uct i ons ,t he buyer swi r ef undsdi r ect l yt ot he hacker ’ saccountandi ti scl ear ed outi namat t erofmi nut es .

However ,i nbot hcas es ,t hehacker wasexpos edandt hewi r ewas nevers ent .Pl eas edonotl et yourguar ddownwheni t comest oyouronl i ne s ecur i t y.As s umet hat anyemai li nyouri nboxcoul dbeat ar get ed at t ackf r om ahacker .

Di dyouknow?

Ref er r al sPay! Eve r ymont h, wes e ndhundr e dsof c he c k st ooura ge nt sf ort her e f e r r a l s t he yma k e .

He r e ’ spr oof . . .

Mi chaelHofstetter Br oker

WestUSAReal t yur gesi t sassoci at es t obeonhi ghal er tf oremai land onl i nef r aud:

I fyoubel i eveyouremai l ,orany ot heraccount ,hasbeenhacked,t ake t hef ol l owi ngst eps:

■ Buyer sandsel l er sshoul dconfir m al l emai lwi r i ngi nst r uct i onsdi r ect l ywi t ht he escr owofficer .

■ Donott r ustcont acti nf or mat i oni n unver i fiedemai l s.Thehacker swi l l r ecr eat el egi t i mat el ooki ngsi gnat ur e bl ocks.

■ Avoi dconduct i ngbusi nessover unsecur edWi Fi .

■ Cl eanoutyouremai laccountona r egul arbasi s.

■ Changeyourusernamesand passwor dsonar egul arbasi s.

■ Neverusesi mpl epasswor ds.

■ Cont actyourbr okerASAP. ■I fmoneyhasbeenwi r edwi t hf al se wi r i ngi nst r uct i ons,i mmedi at el ycal lal l banksandfinanci ali nst i t ut i ons.

■ Cont actanycl i ent s,orot herpar t i es, whomayhavebeenexposeddur i ngt he at t acksot hatt heyt akeappr opr i at e act i on.

■ Changeal lusernamesandpasswor ds associ at edwi t hanyaccountt hatyou bel i evemayhavebeencompr omi sed,or ot her wi semadevul ner abl ebyt heat t ack.

I t ’ st i met o pr ot e c t y our s e l f !

Ihaver eadt heseemai l sandt hey ar eext r emel yconvi nci ng.Many sophi st i cat edpar t i eshavebeen dupedbyt hesehacker s.Noone shoul dassumet hatt heyar e“ t oo savvy”or“ t oosmal lat ar get ”t o beont hesehacker shi tl i st s.Thi s f r audi sper vasi ve,convi nci ng,and const ant l yevol vi ng.

Mont hl yMar ket

S t at i s t i cs ToddC.Menard Last30daysst at s by

, COO

Cl o s e dUn i t s : 7 2 4 4 Av e r a geL i s t Pr i c e : $ 4 6 2 .

1 3 8 Me di a nL i s t Pr i c e : $ 3 02 , 6 9 2 Av e r a geS a l e sPr i c e : $ 2 7 7 .

8 4 5 Me di a nS a l e sPr i c e : $ 2 2 4 , 5 00 S P/ L PRe t e n t i o n : 9 9 .

7 5 % Av e r a geDOM( S o l d) : 7 2Da y s I n v e n t o r yAbs o r pt i o nRa t e :3 3 .

1 % Mo n t h sS u ppl y( Cl o s e d) : 3 .

02

We s t US A REA LTY

©201 6WestUSAReal t y.

Sept ember

2016

MONDAY

TUESDAY

WEDNESDAY

THURSDAY 1

Event s,t i mesand l ocat i onsar esubj ect t ochange.Got o

westusacal endar.com t over i f yeventdet ai l s.

■Meet i ngs ■Educat i onalEvent s ■Hol i dayHour s ■CECl asses ■Event s/Soci alMi xer s ■TechSuppor t

7

6

5 ALLOFFI CES CLOSEDf orLABORDAY

12 ■Pr oSt ar tTr ai ni ngCl asses 9am-4pm@Cor por at eOf f i ce

19 ■GoodyearOf f i ceMeet i ng 10-11: 30am Pal mVal l eyCommuni t yCent er

26 ■Pr oSt ar tTr ai ni ngCl asses 9am-4pm@Cor por at eOf f i ce

■Ahwat ukeeOf f i ceMeet i ng10-11: 15 ■CMAsi nFl exml s10-11@GAT/Surpri se ■Cor por at eOr i ent at i on10am-4pm ■TuesdayMor ni ngWebi nar10-11am ■TuesdayTi ps!10-Noon@Sur pr i se ■Cont r actLaw( 3CL)1-4@WEMAR ■REACTCer t i f i cat i on1-4pm@Cor p ■WhatYouShoul dKnow( 3FH)1-4 @Gr eatAmer i canSur pr i se

13

14

■Pr oSt ar t9-4@Cor por at eOf f i ce ■Sur pr i seOf f i ceMeet i ng 10-11: 30am@Sur pr i seOf f i ce ■TuesdayMor ni ngWebi nar10-11am

■REACTCer t i f i cat i on9am-4pm @Cor por at eOf f i ceTr ai ni ngCent e ■WednesdayTr ai ni ng 9-10: 30am @Scot t sdal eKi er l andOf f i ce ■Doi ngi tRi ght( 3CL)1-4pm @Scot t sdal eKi er l andOf f i ce

20

21

■Pr oSt ar t9-4@Cor por at eOf f i ce ■Educat i onTuesday!

10-11Ahwat ukee ■TuesdayMor ni ngWebi nar10-11am ■TuesdayTi ps!10-12Sur pr i se ■Cont r actLaw( 3CL)1-4@SEVRAR ■Keepi ngI tCl ear( 3AL)1-4pm @Gr eatAmer i can/ Sur pr i se

■Pr oSt ar tTr ai ni ngCl asses

27

28

■Pr oSt ar tTr ai ni ngCl asses 9am-4pm@Cor por at eOf f i ce ■TuesdayMor ni ngWebi nar10-11am

■SARRCommer ci alFor um 7: 30-9am@St ar f i r eGol fCl ub ■WednesdayTr ai ni ng 9-10: 30am @Scot t sdal eKi er l andOf f i ce

■REACTCer t i f i cat i on9am-4pm @Cor por at eOf f i ceTr ai ni ngCent er ■Wor kshop: ThePowerofVi deoMar ket i ng 2-4pm

15

9am-4pm@Cor por at eOf f i ce ■Scot t sdal eOf f i ceMeet i ng9-10: 30am @Scot t sdal eKi er l andOf f i ce ■Gal l eryCol l ect i onMeet i ng11am-Noon @Scot t sdal eKi er l andOf f i ce

SP O N SO R S:

TM

B u y e r sP r o t e c t i o nGr o u p

2

■ArrowheadOf f i ceMeet i ng 9: 30-10: 30

8

■REACTCer t i f i cat i on9am-4pm @Cor por at eOf f i ceTr ai ni ngCent er ■Scot t sdal eOf f i ceMeet i ng 9-10: 30am@Scot t sdal eKi er l andOf f i ce

FRI DAY

■St r at egi cFi nanci ng( 3G)9am-Noon @Gr eatAmer i canSur pr i se ■ArrowheadOf f i ceMeet i ng 9: 30-10: 30 ■GoodyearLunch&Lear n 11: 30am-1: 00pm @Pal mVal l eyCommuni t yCent er ■Thi r st yThi r dThur sdays!

4: 30-7pm@TopShel f

22 ■Sal esTr ai ni ngSer i es 10: 30Noon @Cor por at eOf f i ce Tr ai ni ngCent er

29 ■Cont r ac tLaw( 3CL) 14pm@Cor por at eOf f i c e Tr ai ni ngCent er

9 ■MesaOf f i ceMeet i ng9-10am @MesaOf f i ce ■REACTCer t i f i cat i on9am-4pm @Cor por at eOf f i ceTr ai ni ngCent er

16 ■Yi ppeef orFal l !Pot l uck Noon-2pm@Sur pr i seOf f i ce ■Fai rHousi ng&REALTOR Et hi cs( 3FH) 1-4pm@Cor por at eOf f i ce Tr ai ni ngCent er

23 ■MesaOf f i ceMeet i ng9-10am @MesaOf f i ce

30 ■Br okerRoundTabl eWebi nar 1011am

N DA T H E2 N N U A L

G I V I N GG A L AP R E S E N T S

Be ne f i t t i ngWe s tUSA Car e s No npr o f i tDi v i s i o n

TheCas i no :

Bl ac k j ac k , Cr aps& Ro ul e t t eTabl e s

Ti c k e t s :

Ear l yBi r dSpe c i al Ti c k e t spur c has e dbyAugus t31 s t $60pe rpe r s o no r$1 00f o r2 i nc l ude s : f o o d, 2dr i nkt i c k e t s , $1 50i nc as i noc hi ps

Ti c k e t spur c has e dSe pt e mbe r1 s t c uto f fdat e ) t hr o ughSe pt e mbe r1 2t h( $60pe rpe r s o no r$1 00f o r2 i nc l ude s : f o o dand$1 00i nc as i noc hi ps

ToRSVP got o :

You’ r e i nvi t edt o wearyourbes t 80sat t i r e!

www. we s t us ar s v p. c o m

Feat ur edasDJ,ourver yown Managi ngBr oker ,Mi c haelHof s t et t er (f or merpr of es s i onalDJ)