Interview Kit - December 2022

INTERVIEW KIT

West USA Realty Interview Kit

AGENT DASHBOARD & LISTING TECHNOLOGY Within 48 hours of taking a listing, it is exposed it to millions of interested online buyers.

The Agent Dashboard/365 Day Access to: Paperless Transaction Management System • West USA Corporate Training and Events Calendar West USA Online University • Agent 1099 Reporting System • Corporate Document Storage • Preferred Partners Technology Services/Benefits • Industry Information and News • Company Wide Communication Forum

West USA listings automatically link to thousands of websites:

The Powerful Tools We Offer: AGENT DASHBOARD

LISTING REPORTS STATISTICS

OPEN HOUSE ANNOUNCER WITH TEXT

INTEROFFICE COMMUNICATION FORUM

SOCIAL NETWORKING

MARKETING

TRANSACTION MANAGEMENT SOFTWARE

PRESENTATION TOUR

CRAIGSLIST AD GENERATOR

TEXT MARKETING

BUYER’S TOUR

EPOSTCARD

CALL CAPTURE WITH TEXT

LOGOS & BRANDING

PROPERTY WEBSITE

SEO

EMAIL OVERVIEW

LINKING POSTING TOOL

MOBILE TOUR

SUPPORT

MOBILE APP

QR CODES

YOUTUBE VIDEO APPS

FLYER BUILDER

FREE Agent Websites!

SUBDOMAIN WEBSITE ADDRESS (AgentName.westusaagent.com)

CUSTOMIZABLE CONTENT LEAD CAPTURE SYSTEM EASY ADMIN PANEL

MLS SEARCH/ IDX

E XC L U S I V E LY F O R

WEST USA AGENTS

FREE THEME

BROKER SERVICES

You are not limited to one income source!

Why should you be limited to single-family home transactions? At West USA, you can have the flexibility to handle Commercial, Property Management, Land and more! Unique to the industry, our agents are not restricted by the types of real estate they are permitted to conduct. At West USA, you can perform the following services:

BROKER SUPPORT With experienced brokers having your back 365 days a year, you can go forth with confidence. The assurance that comes with having expert advice any time you need it is priceless. Take advantage of their years of industry experience.

DUANE FOUTS Designated Broker Broker Since 1995

BOB STEPHENS Managing Broker Broker Since 1984

SUSAN HERBER Managing Broker Broker Since 2003

DEAN N. BECKER Managing Broker Broker Since 2006

KYLE FOUTS

Managing Broker Broker Since 2005

DUANE FOUTS - Designated Broker Duane Fouts was born and raised in Montana, moving to Arizona in 1987. He is no stranger to the real estate industry, having started his real estate career in 1988. Duane obtained his Arizona Brokers License in 1995 and spent many years as the Owner/Designated Broker for the largest real estate company in Arizona, managing as many as 1,850 agents in the firm.

BOB STEPHENS - Managing Broker Bob is a past president of SEVRAR, conducts West USA’s weekly sales meetings and co-hosts the Tuesday Morning Webinar. In addition, Bob handles agent calls and consumer complaints. Bob is also known as the “Information Guru” among the West USA family and has been in the real estate industry for over 40 years.

SUSAN HERBER - Managing Broker In 2016, Susan was the President of the Phoenix Association of Realtors while also serving as a Director for the Arizona Regional Multiple Listing Service. She had been a Director with the Arizona Association of Realtors for 7 years and currently serves on the Executive Committee as the Chair of the Professional and Business Development Committee. She holds the Graduate of Realtor Institute Designation and is also a member of the Master in Real Estate Society.

DEAN N. BECKER - Managing Broker Dean has had his Broker”s license for 12 years. In his career in Real Estate, he has advanced from Agent, Associate Broker, Team Leader, to Managing Broker. He holds a Certified Distressed Property Expert Designation and is also a member of SEVRAR.

KYLE FOUTS - Managing Broker Kyle was born in northern Montana and moved to Phoenix with his family at the age of 7. After graduating from Coronado High School, while attending GCU he pursued a degree in Business Administration. After college he joined his family at Dan Schwartz Realty. He went on to get his Brokers license three years later and has been a managing broker here in the Valley for the last fifteen years. In 2004 he married his beautiful wife Lauren, they have 4 children together, Ayvery, Sydney, Georgia, & Oliver.

West USA is a member of local and outside area associations

COACHING PROGRAM

Discover Coaching. Gain Confidence & Expertise!

No matter what stage you are in with your real estate career, there is always a need for a mentor/coach to assist in achieving higher production. Whether you’re new or experienced, if you desire to accomplish greater goals, achieve higher production, learn new systems, enhance lead generation, build a referral based business, or meet more buyers & sellers, then working with a coach is the perfect solution.

Building an Entrepreneurial Real Estate Business • • • •

Business planning and strategy Goal developments and support Accomplish more in less time Increase confidence working with customers

Mentoring & Assisting Agent Transactions • • • • •

Document skills Negotiations MLS / CMAs Technology needs Professionalism & ethics

Coaching Agreement • Coaching or Mentoring services available • No transaction minumum • Fee Schedule A still applies • All transactions are subject to fees

FOR MORE

INFORMATION Coaches

Coaching Materials

• • • • •

• • • •

Experienced WestUSA agents Vetted and trained REACT and ProStart graduate Multiple coaches at every branch Desire to help fellow agents

Manual / Action plan Interactive website Customized business plan Tip of the week

PLEASE REACH OUT TO YOUR BRANCH MANAGER

COMMISSION STRUCTURE No splits. No franchise, Desk or Tech Fees!

At West USA, we understand that each agent has unique needs. When it comes to compensation plans, having multiple options is critical. We’re the only brokerage that allows you to pick your own compensation package to meet your sales goals with FLEX, our unique program that puts you in control.

SELECT YOUR MONTHLY FEE 25

50

125

150

210

Go to www.JoinWestUSA.com and enter the monthly amount you want to pay ($0-$210). The site will instantly show how much your transaction fee will be. It’s time for you to be in charge of your commission!

your official healthcare partner

HEALTH

BENEFITS FOR OUR AGENT FAMILY

VISIT WESTUSAHEALTHCARE.COM TO

• BOOK A CALL WITH AN EXPERT • GET AN INSTANT QUOTE • EXPLORE OUR PLAN OPTIONS

MARKETING DEPARTMENT Our Marketing Department is here for YOU! Whether you need a logo, branding, advertising, or are transitioning from another brokerage, we are here to help!

WE CAN HELP YOU WITH:

R EALTO IMA RREALTOR® 55 602.555.55 .5555 480.555 .com or@gmail 0 imarealt , Ste 4, #13 ywhere Rd 1234 E An , AZ 85254 ale sd Scott

LOGOS

CAR MAGNETS

BUSINESS CARDS

LETTERHEADS

EMAIL SIGNATURES

BANNERS

AGENT SIGNS

POSTERS

OPEN-HOUSE SIGNS

TEMPLATES

PROMOTIONAL ITEMS

AND MORE!

WE OFFER FREE CLASSES FOR: FACEBOOK

GOOGLE

YOUTUBE

INSTAGRAM

LINKEDIN

BRANDING

CANVA

PINTEREST

VIDEO

FOR HELP, EMAIL: MARKETING@WESTUSA.COM

Keith and Hailey are the main contacts for the Marketing Department!

Keith specializes in Social Media Marketing, Email Recruiting, and teaching Classes on how to improve marketing skills.

KEITH FLYNN

HAILEY MARTEL

Digital Marketing Director

Graphic Designer

Hailey specializes in Graphic Design. She helps agents bring their branding vision to life!

OFFICES & AMENITIES West USA features upscale, fully-equipped facilities. Each office includes these amenities: Live Onsite Receptionist • Live After-Hours Answering Service • On-Site Office Manager and Support Staff 24/7 Access Professional Waiting and Conference Rooms • Internet Access • Large Flat Screen Televisions State-of-the-Art Computers • Multi-functional Color Copier/Fax/Scanner/Printer • Personal Fax to Email Number Private Offices • Workstations with Wireless Access • À la Carte Transaction Management Services

CORPORATE OFFICE 2355 W. Utopia Road Suite 100 Phoenix, AZ 85027 Phone: 602.942.4200 AHWATUKEE 4505 E. Chandler Blvd.

Suite 170 Phoenix, AZ 85048 Phone: 480.893.0600 Fax: 480.893.2555

ARROWHEAD 16150 N. Arrowhead Fountain Center Drive, Suite 100 Peoria, AZ 85382 Phone: 623.487.5096 Fax: 623.487.5099

CHANDLER 1850 E. Northrop Blvd.

Suite 170 Chandler, AZ 85286 Phone: 480.465.5000 Fax: 480.465.4989

GOODYEAR 2920 N. Litchfield Road Suite 100 Goodyear, AZ 85395 Phone: 623.522.5000 Fax: 623.522.5010

KIERLAND 7077 E. Marilyn Road Building 4, Suite 130 Scottsdale, AZ 85254 Phone: 480.948.5554 Fax: 480.991.8573

MESA 1640 S. Stapley Drive Suite 124 Mesa, AZ 85204 Phone: 480.820.3333 Fax: 480.820.2049

NORTH PHOENIX 2355 W. Utopia Road Suite 101 Phoenix, AZ 85027 Phone: 602.782.2000 Fax: 602.782.2001

SURPRISE 15128 W. Bell Road Suite 10 Surprise, AZ 85374 Phone: 623.888.5900 Fax: 623.888.5999

IBA OFFICE LOCATIONS Arrowhead

ESTRELLA 17750 W. Elliot Road, Suite 116, Goodyear • 623.474.5900 FOUNTAIN HILLS 16622 E. Avenue of the Fountains, #102 • 480.816.4316

North Phoenix

HEBER/OVERGAARD 1824 Arizona Hwy. 260, Suite A • 928.535.3553

Kierland

PAYSON 903 E. Arizona Highway 260, Suite 5 • 928.474.2002

Surprise

PINETOP/LAKESIDE 2482 E. White Mountain Blvd., Suite B • 480.980.2611

Goodyear Ahwatukee Mesa

Chandler

SHOW LOW 960 E. Deuce of Clubs • 928.537.3033 SNOWFLAKE 80 S. Main Street • 480.980.3032 LAKE HAVASU CITY 27 S. Acoma Boulevard • 928.208.2022

ONBOARDING We offer Onboarding Services because we look out for our agents!

Schedule a 1-hour online Onboard Sessions to log-in and navigate through Dashboards & Emails.

SESSIONS INCLUDE BUT NOT LIMITED TO:

AAR online log in and navigation tour of site of favorites

Transaction Desk with brief navigation of tools

West USA Dashboard complete navigation tour

West USA email verify log in and forward if applicable

Cover all resources, divisions, support, & phone numbers

Open forum for questions

GARRETT WALLACE Onboarding Specialist

Garrett is our Onboarding Specialist.

He welcomes all Agents and assists with logging in to the West USA Dashboards & West USA emails. Schedule a one hour online Onboard Sessions to learn how to log-in and navigate!

TAX/ACCOUNTING SERVICES We offer Tax/Accounting Services because we look out for our agents!

Per Internal Revenue Code, real estate agents are considered independent contractors and are therefore required to make quarterly estimate tax payments to the IRS. Unfortunately, most agents are either unaware or simply fail to meet these requirements. We have the solution.

Agents are required to file quarterly

Agents are subject to a 15.3% Self Employment Tax

PC, PLLC creation and filing services are available

Agents need Tax Strategies to keep more of their income

Annual tax preparation services are available

TRAINING & COACHING From CE classes to high-caliber mentoring, we have you covered. Whether you’re just out of school or a seasoned professional, there is always the help you need to reach the highest levels of success.

PROSTART When you complete REACT training, you will not only process the necessary skills regarding internet lead generation, social media, CRM/drip applications, you will have seamlessly integrated them into your Real Estate business.

ProStart® is designed to empower agents by providing comprehensive training in core competencies, systems, forms, and business development skills required for a successful Real Estate practice.

ProStart® lays the foundation to a prosperous career!

CONTINUING EDUCATION

CLASSES Imagine accomplishing more business in less time. Our coaching program is designed to help you develop the knowledge and skills necessary for Real Estate success and to use your time more efficiently.

At West USA, we place a high value on education. That’s why we have many Free CE classes to choose from. We also have online access to additional CE classes and skill development workshops that you can take at your own pace.

GAIN CONFIDENCE AND EXPERTISE

THROUGH COACHING!

TRANSACTION SERVICES We’ll do all the paperwork for you!

West USA Transaction Services will take on all of the tedious paperwork and details for you, and handle it all with care.

Leverage your time and increase profitability, while focusing on the growth of your business and providing a higher level of service to your clients. You can count on a knowledgeable, efficient, Transaction Coordinator to oversee your files and assure Broker compliance. Save money by eliminating late fees, because your files will always be submitted in a timely manner for Broker Review. Call today for the details about this exciting program.

Time is money...Let us help you earn more!

OFFERINGS: • Delegating transactional tasks can save the agent up to 20 hours per transaction • Track progress and know where things are at all times through our secure transaction platform • Responsiveness and proactive updates based on transaction dates, all the way to closing and beyond

• You will have one dedicated transaction coordinator for you, or your team • Onboarding and Agent set up is free for all West USA Agents • The platform has the ability to notify you in whatever capacity that fits your personal needs (scale back or ramp up as needed for file notifications/emails)

• The agent portal gives you access to your transaction 24 hours a day 7 days a week • The client portal gives your clients access to your transaction 24 hours a day 7 days a week • Customize your communication to include preferred vendors. Use your own vendors or access our vetted network of professionals

Associate Broker, e-PRO, REALTOR® 623.208.7463 TransactionServices@WestUSA.com

NICOLE MCGRATH Director of Transaction Services

WEST USA CARES CHARITIES West USA Cares is a community outreach initiative with the goal of making a difference through humanitarian and philanthropic assistance in the communities we serve. Through awareness, exposure and hard working Real Estate Professionals, West USA Cares lends a helping hand of support to communities, charitable organizations, families and individuals.

If you would like to get involved with West USA Cares, please call 602.942.4200.

CARRIE LYNN MASON West USA Cares Director