Interview Kit - December 2022

INTERVIEW KIT

West USA Realty Interview Kit

You are not limited to one income source!

Why should you be limited to single-family home transactions? At West USA, you can have the flexibility to handle Commercial, Property Management, Land and more! Unique to the industry, our agents are not restricted by the types of real estate they are permitted to conduct. At West USA, you can perform the following services:

With experienced brokers having your back 365 days a year, you can go forth with confidence. The assurance that comes with having expert advice any time you need it is priceless. Take advantage of their years of industry experience.

DUANE FOUTS - Designated Broker

Duane Fouts was born and raised in Montana, moving to Arizona in 1987. He is no stranger to the real estate industry, having started his real estate career in 1988. Duane obtained his Arizona Brokers License in 1995 and spent many years as the Owner/Designated Broker for the largest real estate company in Arizona, managing as many as 1,850 agents in the firm.

BOB STEPHENS - Managing Broker

Bob is a past president of SEVRAR, conducts West USA’s weekly sales meetings and co-hosts the Tuesday Morning Webinar. In addition, Bob handles agent calls and consumer complaints. Bob is also known as the “Information Guru” among the West USA family and has been in the real estate industry for over 40 years.

SUSAN HERBER - Managing Broker

In 2016, Susan was the President of the Phoenix Association of Realtors while also serving as a Director for the Arizona Regional Multiple Listing Service. She had been a Director with the Arizona Association of Realtors for 7 years and currently serves on the Executive Committee as the Chair of the Professional and Business Development Committee. She holds the Graduate of Realtor Institute Designation and is also a member of the Master in Real Estate Society.

DEAN N. BECKER - Managing Broker

Dean has had his Broker”s license for 12 years. In his career in Real Estate, he has advanced from Agent, Associate Broker, Team Leader, to Managing Broker. He holds a Certified Distressed Property Expert Designation and is also a member of SEVRAR.

KYLE FOUTS - Managing Broker

Kyle was born in northern Montana and moved to Phoenix with his family at the age of 7. After graduating from Coronado High School, while attending GCU he pursued a degree in Business Administration. After college he joined his family at Dan Schwartz Realty. He went on to get his Brokers license three years later and has been a managing broker here in the Valley for the last fifteen years. In 2004 he married his beautiful wife Lauren, they have 4 children together, Ayvery, Sydney, Georgia, & Oliver.

West USA is a member of local and outside area associations

BOB STEPHENS Managing Broker Broker Since 1984

DUANE FOUTS Designated Broker Broker Since 1995

DEAN N. BECKER Managing Broker Broker Since 2006

KYLE FOUTS Managing Broker Broker Since 2005

SUSAN HERBER Managing Broker Broker Since 2003

COACHING PROGRAM

Discover Coaching. Gain Confidence & Expertise!

No matter what stage you are in with your real estate career, there is always a need for a mentor/coach to assist in achieving higher production. Whether you’re new or experienced, if you desire to accomplish greater goals, achieve higher production, learn new systems, enhance lead generation, build a referral based business, or meet more buyers & sellers, then working with a coach is the perfect solution.

Building an Entrepreneurial Real Estate Business

• Business planning and strategy

• Goal developments and support

• Accomplish more in less time

• Increase confidence working with customers

Coaches

• Experienced WestUSA agents

• Vetted and trained

• REACT and ProStart graduate

• Multiple coaches at every branch

• Desire to help fellow agents

Mentoring & Assisting Agent

Transactions

• Document skills

• Negotiations

• MLS / CMAs

• Technology needs

• Professionalism & ethics

Coaching Agreement

• Coaching or Mentoring services available

• No transaction minumum

• Fee Schedule A still applies

• All transactions are subject to fees

Coaching Materials

• Manual / Action plan

• Interactive website

• Customized business plan

• Tip of the week

No splits. No franchise, Desk or Tech Fees!

At West USA, we understand that each agent has unique needs. When it comes to compensation plans, having multiple options is critical. We’re the only brokerage that allows you to pick your own compensation package to meet your sales goals with FLEX, our unique program that puts you in control.

Go to www.JoinWestUSA.com and enter the monthly amount you want to pay ($0-$210). The site will instantly show how much your transaction fee will be. It’s time for you to be in charge of your commission!

KEITH FLYNN Digital Marketing Director

HAILEY MARTEL Graphic Designer

OFFICES & AMENITIES

West USA features upscale, fully-equipped facilities. Each office includes these amenities: Live Onsite Receptionist • Live After-Hours Answering Service • On-Site Office Manager and Support Staff 24/7 Access Professional Waiting and Conference Rooms • Internet Access • Large Flat Screen Televisions State-of-the-Art Computers • Multi-functional Color Copier/Fax/Scanner/Printer • Personal Fax to Email Number Private Offices • Workstations with Wireless Access • À la Carte Transaction Management Services

CORPORATE OFFICE

2355 W. Utopia Road Suite 100 Phoenix, AZ 85027

Phone: 602.942.4200

AHWATUKEE

4505 E. Chandler Blvd. Suite 170 Phoenix, AZ 85048 Phone: 480.893.0600 Fax: 480.893.2555

KIERLAND

7077 E. Marilyn Road Building 4, Suite 130 Scottsdale, AZ 85254 Phone: 480.948.5554 Fax: 480.991.8573

ARROWHEAD

16150 N. Arrowhead Fountain Center Drive, Suite 100 Peoria, AZ 85382

Phone: 623.487.5096 Fax: 623.487.5099

MESA

1640 S. Stapley Drive Suite 124 Mesa, AZ 85204

Phone: 480.820.3333 Fax: 480.820.2049

CHANDLER

1850 E. Northrop Blvd. Suite 170 Chandler, AZ 85286

Phone: 480.465.5000 Fax: 480.465.4989

NORTH PHOENIX

2355 W. Utopia Road Suite 101 Phoenix, AZ 85027 Phone: 602.782.2000 Fax: 602.782.2001

GOODYEAR 2920 N. Litchfield Road Suite 100 Goodyear, AZ 85395 Phone: 623.522.5000 Fax: 623.522.5010

SURPRISE

15128 W. Bell Road Suite 10 Surprise, AZ 85374

Phone: 623.888.5900 Fax: 623.888.5999

IBA OFFICE LOCATIONS

ESTRELLA

17750 W. Elliot Road, Suite 116, Goodyear • 623.474.5900

FOUNTAIN HILLS

Phoenix

16622 E. Avenue of the Fountains, #102 • 480.816.4316

HEBER/OVERGAARD

1824 Arizona Hwy. 260, Suite A • 928.535.3553

PAYSON

903 E. Arizona Highway 260, Suite 5 • 928.474.2002

PINETOP/LAKESIDE

2482 E. White Mountain Blvd., Suite B • 480.980.2611

SHOW LOW

960 E. Deuce of Clubs

SNOWFLAKE

• 928.537.3033

80 S. Main Street • 480.980.3032

LAKE HAVASU CITY

27 S. Acoma Boulevard • 928.208.2022

ONBOARDING

We offer Onboarding Services because we look out for our agents!

Schedule a 1-hour online Onboard Sessions to log-in and navigate through Dashboards & Emails.

SESSIONS INCLUDE BUT NOT LIMITED TO:

AAR online log in and navigation tour of site of favorites

Transaction Desk with brief navigation of tools

West USA Dashboard complete navigation tour

West USA email verify log in and forward if applicable

Cover all resources, divisions, support, & phone numbers

Open forum for questions

Garrett is our Onboarding Specialist. He welcomes all Agents and assists with logging in to the West USA Dashboards & West USA emails. Schedule a one hour online Onboard Sessions to learn how to log-in and navigate!

GARRETT WALLACE Onboarding Specialist

TAX/ACCOUNTING SERVICES

Per Internal Revenue Code, real estate agents are considered independent contractors and are therefore required to make quarterly estimate tax payments to the IRS. Unfortunately, most agents are either unaware or simply fail to meet these requirements. We have the solution.

Agents are required to file quarterly

Agents are subject to a 15.3% Self Employment Tax

Agents need Tax Strategies to keep more of their income

PC, PLLC creation and filing services are available

Annual tax preparation services are available

We offer Tax/Accounting Services because we look out for our agents!

From CE classes to high-caliber mentoring, we have you covered. Whether you’re just out of school or a seasoned professional, there is always the help you need to reach the highest levels of success.

PROSTART

When you complete REACT training, you will not only process the necessary skills regarding internet lead generation, social media, CRM/drip applications, you will have seamlessly integrated them into your Real Estate business.

ProStart® is designed to empower agents by providing comprehensive training in core competencies, systems, forms, and business development skills required for a successful Real Estate practice. ProStart® lays the foundation to a prosperous career!

CONTINUING EDUCATION

CLASSES

Imagine accomplishing more business in less time. Our coaching program is designed to help you develop the knowledge and skills necessary for Real Estate success and to use your time more efficiently.

At West USA, we place a high value on education. That’s why we have many Free CE classes to choose from. We also have online access to additional CE classes and skill development workshops that you can take at your own pace.

West USA Transaction Services will take on all of the tedious paperwork and details for you, and handle it all with care. Leverage your time and increase profitability, while focusing on the growth of your business and providing a higher level of service to your clients. You can count on a knowledgeable, efficient, Transaction Coordinator to oversee your files and assure Broker compliance. Save money by eliminating late fees, because your files will always be submitted in a timely manner for Broker Review. Call today for the details about this exciting program. Time is money...Let us help you earn more!

• Delegating transactional tasks can save the agent up to 20 hours per transaction

• Track progress and know where things are at all times through our secure transaction platform

• Responsiveness and proactive updates based on transaction dates, all the way to closing and beyond

• You will have one dedicated transaction coordinator for you, or your team

• Onboarding and Agent set up is free for all West USA Agents

• The platform has the ability to notify you in whatever capacity that fits your personal needs (scale back or ramp up as needed for file notifications/emails)

• The agent portal gives you access to your transaction 24 hours a day 7 days a week

• The client portal gives your clients access to your transaction 24 hours a day 7 days a week

• Customize your communication to include preferred vendors. Use your own vendors or access our vetted network of professionals

Associate Broker, e-PRO, REALTOR® 623.208.7463

TransactionServices@WestUSA.com

NICOLE MCGRATH Director of

WEST USA CARES CHARITIES

West USA Cares is a community outreach initiative with the goal of making a difference through humanitarian and philanthropic assistance in the communities we serve. Through awareness, exposure and hard working Real Estate Professionals, West USA Cares lends a helping hand of support to communities, charitable organizations, families and individuals.

If you would like to get involved with West USA Cares, please call 602.942.4200.

CARRIE LYNN MASON

West USA Cares Director