Open to all West HQ members and guests 18 years and above during the Promotion Period. In order to win the grand prize ($2,000 West HQ Gift Card), you must be a West HQ member.
1.1 Participation
Participants must collect a Winter Wonder Pass from designated collection points and obtain stamps by completing specified activities at participating outlets.
1.2 Pass Collection Points
West HQ Western Foyer Southern Foyer Eastern Foyer
SGAC Customer Service
ONE55 Customer Service
2. PARTICIPATING OUTLETS & STAMP REWARDS
Outlet
Reward
CHU by China Doll Complimentary WokFried Seasonal Vegetables OR Stir-Fry Tofu
New Town Thai Complimentary Crispy Vegetable Spring Roll
Steak & Oyster Co Complimentary Garlic Bread
Valid with any Main Meal purchase. Main meal defined as items under "MAINS" section. Participant may choose one option only.
Valid with any Main Meal purchase. Excludes "Exotic Bites" and "Sides" categories.
Valid with any Steak Dish purchase.
12 Days of Winter Wonder
Terms and Conditions
Pizzaperta Manfredi
Harriets Chicken
Corner Café
Gelatissimo
Complimentary Rocket & Parmesan OR Mixed Salad
Complimentary Charred Flatbread OR Charred Corn on the Cob
Singular Complimentary Coffee
Complimentary Second Scoop
Eat Street Bar
Valid with any full-sized Pizza purchase. Excludes entrée/starter menu pizzas. Participant may choose one salad option only.
Valid with any Main Meal purchase. Main meal defined as items under "Charred" and "Fried" categories. Participant may choose one option only.
Valid with any Cake or Pastry purchase.
Valid when purchasing one scoop. Must be served in same cup/cone. Redeemable at West HQ Gelatissimo location only.
Complimentary Cocktail Valid when purchasing one cocktail. Complimentary cocktail/drink must be of equal or lesser value.
Coliseum Theatre "Buy One Get One Free" Chandelier Bar Drink Voucher
ONE55
Complimentary $99 Joining Fee Voucher
Valid with any show ticket purchase at West HQ Box Office only. Valid on performance night only. See Section 2.1 for full conditions.
Valid with minimum $5 spend at ONE55 Café, includes merchandise.
Voucher expires 31st August 2025.
Only Valid with the following memberships:
• 18 Month ongoing
• 12 Month ongoing
• No Lock In
The $99 joining fee voucher is transferable to third parties, including but not limited to friends and family
12 Days of Winter Wonder
Terms and Conditions
SGAC Complimentary Family Swim Pass
members, subject to these terms and conditions.
$29 Lobster Dish Special Offer
Purchase any $29 lobster dish from any participating outlets and receive one stamp
2.1 Coliseum Theatre Specific Conditions
Valid with minimum $5 spend at SGAC Café, includes merchandise.
Family Swim Pass covers up to 4 people.
Voucher expires 30th September 2025.
Participating outlets include:
• Pizzaperta Manfredi
• Steak & Oyster Co
• New Town Thai.
Available only while stocks lasts
• Tickets must be purchased at West HQ Box Office during Promotion Period only.
• Voucher expires 6th May 2026 and must be presented at Chandelier Bar for redemption.
• Complimentary drink must be of same value or lesser value as purchased drink.
• Valid for House Red/White Wine, Sparkling Wine, Beer, or Soft Drinks only.
• One voucher per ticket purchased.
4. INSTANT REWARDS
12 Days of Winter Wonder
Terms and Conditions
9 Stamps Complimentary $29 Lobster Dish
New Town Thai Pizzaperta Manfredi Steak & Oyster Co
West HQ Western Foyer
31st July 2025
12 Stamps $25 Dining Gift Card
*While stock lasts All West HQ Outlets (excluding; Novotel & Zone Bowling)
4.1 Instant Rewards Conditions
West HQ Western Foyer
31st December 2025
All instant reward vouchers must be collected from West HQ Western Foyer only. Vouchers cannot be collected until required stamp count is achieved. $29 Lobster dish offer subject to stock availability. Stamps and Instant Rewards claimed cannot be transferred between participants or between passes.
5. GRAND PRIZE DRAW
5.1 Prize
One (1) $2,000 West HQ Gift Card
• $2,000 gift card can be used at all West HQ outlets, excluding Novotel and Zone bowling
5.2 Eligibility
Must be a West HQ Loyal Member (guests are not eligible for grand prize). Must collect all 12 stamps during Promotion Period.
5.3 Winner Selection & Notification
Winner will be drawn in the first week of August 2025. Winner will be contacted via phone and email. Winner has 48 hours to respond and claim prize. If no response is received within 48 hours, prize will be re-drawn and repeated if necessary.
12 Days of Winter Wonder
Terms and Conditions
6. PROMOTION SPECIFIC TERMS & CONDITIONS
6.1 Availability
All offers subject to availability and during operating hours of participating outlets.
6.2 Limitations
One stamp per outlet per pass Maximum 12 stamps can be collected per participant and all stamps may be collected in one day if desired. Stamps must be collected during Promotion Period. Offers cannot be used in conjunction with other discounts or promotions unless specified. No cash alternative for rewards.
6.3 Pass Management
Stamps cannot be transferred between participants or between different passes. If a pass is lost, participant may obtain a new pass and start collecting stamps again. Previous stamps on lost passes cannot be transferred to new passes. Finding a previously lost pass does not allow transfer of stamps between old and new passes.
6.4 Operational Procedures
Staff Override Procedures: If a customer's pass is damaged (e.g. Water damage) but stamps are still visible, Customer Service management may transfer stamps to a new pass at their discretion.
Fraud Prevention Measures: Pass must be original document; photocopied versions will not be accepted. Customer Service will complete verification forms when participants collect rewards at 3, 6, 9 and 12 stamp levels. ID verification required for grand prize eligibility.
7. GENERAL TERMS & CONDITIONS
1. All decisions of West HQ management (and its representatives) are final.
2. All Members and guests are eligible to receive the winter wonders pass
3. The final prize $2,000 WEST HQ GIFT CARD is only open to Australian residents 18 years and over who are current financial members of West HQ and who are in possession of a valid West HQ Loyal Card.
12 Days of Winter Wonder
Terms and Conditions
4. The following persons are eligible to participate in claiming the winter wonders pass and the associated instant prizes, expect dining gift card and final $2,000 draw
a. West HQ Directors, Board Members, employees or auditors, including contractors
5. The following persons (and their immediate families) are not eligible to participate in the final draw of this promotion:
a. West HQ Directors, employees or auditors.
b. Officers, executives or any staff of suppliers or contractors to the club, who are directly involved in any aspect of the promotion.
c. Persons whose usual place of work is within premises owned or leased by West HQ who are employed by any of the contractors, licensees, or lessees of West HQ and.
d. Persons employed by any other supplier or contractor of West HQ who at or about the time of a particular draw, or during the entry period for the promotion, are on the West HQ premises in that capacity as an employee.
e. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, former de-factor spouse child, stepchild (whether natural or by adoption), parent, stepparent, sibling, step sibling, grandparent or grandchild.
6. Any banned members of WEST HQ may not participate in this promotion.
7. Members are eligible to pay by points for this promotion.
8. Stamps cannot be transferred, substituted, or exchanged for any other object, cash amount or value, unless authorized by the Promoter.
9. West HQ accepts no responsibility for any additional costs associated with winning any prizes, other than stated in these Terms and Conditions.
10. West HQ reserves the right to:
a. Verify the validity of entries (including but not limited to, the Eligible Member's identity and age). If a winner cannot provide suitable proof of identification at the time of the draw, the winner will forfeit the prize in whole and no substitute will be offered; and
b. Reject any entry ticket that is illegible, has been tampered with or is not in accordance with these Terms and Conditions; and
c. Disqualify any Member that has not acted in good faith and in accordance with these Terms and Conditions.
11. West HQ reserves the right to modify or terminate this promotion at any time with reasonable notice.
12 Days of Winter Wonder
Terms and Conditions
12. Any disputes regarding this promotion will be resolved at the discretion of West HQ management.
13. Entry into the promotion is deemed to be acceptance of these Terms and Conditions.
14. A record of all Winners will be kept.
15. By participating, entrants consent to the collection and use of personal information for the purpose of conducting this promotion.
16. To the extent of any inconsistency between these Terms and Conditions and any other material relating to this competition, these Terms and Conditions will prevail.
17. The Promoter reserves the right and license to use a selected entrant's name. suburb, photograph, image, and likeliness for the purpose of promoting and advertising West HQ.
18. Entrant's personal information may be disclosed to the NSW Fair Trading and winners' names will be published as required under the relevant lottery legislation.
19. The Competition is not open to patrons excluded from the venue pursuant to the provisions of the Office of Liquor & Gaming or who are otherwise excluded.
20. Subject to law, the Promoter (including its employees, agents, and contractors) has no liability to any person for injury (including death), loss or damage whatsoever howsoever arising in connection with this Competition (including the awarding, condition, or misuse of the prizes). This clause does not apply to the extent that West HQ liability (if any) arises from an act or omission of West HQ in respect of its supply of services and/or goods to the prize winner in the ordinary course of West HQ's business.
21. If, for any reason, this competition is unable to run as stated above the Promoter reserves the right to alter the Terms and Conditions to run this in the fairest way possible with the least disruption.
22. If a prize becomes unavailable, no substitute prize will be provided
23. The Promoter's decisions with any aspect of this Competition will be binding and final on every entrant.
24. The Promoter reserves the right to cancel or alter this Competition at any time (such as in the case of unforeseen circumstances outside of the Promoter's reasonable control), subject to compliance with Fair-Trading Guidelines.
12 Days of Winter Wonder
Terms and Conditions
25. Any failure to comply with these Terms and Conditions, including any attempt to avoid compliance, may result in the immediate disqualification of any entrant from this and future promotions.
26. Disqualification will be at the Promoter's sole discretion and no correspondence will be entered into.
