SPECIAL RATE NOTICE SPRING 2021
You’re invited to attend a Public Hearing about your rates and charges The Board of Directors of Western Municipal Water District (Western) will host a Public Hearing to consider changes to the rates and charges outlined in this document. We invite you to join the conversation and participate in the public meeting.
Comment in support or protest of the proposed rates
Date: Wednesday, June 2, 2021 Time: 6 p.m. Location: 14205 Meridian Parkway Riverside, CA 92518 Virtual: Zoom link available at wmwd.com/BoardMeeting
Any customer or property owner may appear at the hearing to make comments regarding the proposed changes. To submit a formal written letter of support or protest of the proposed rates and charges, customers and property owners who are directly liable to pay water bills may use any one of the following methods and must meet all criteria below to be considered valid.
Include customer name, parcel number and/or service address. Indicate that the letter of support or protest is in response to the proposed water rates. Hand-signed (if mailed or dropped off) or include an image of the protestor’s signature (if emailed). Received prior to the conclusion of the Public Hearing on June 2, 2021.
Mail Western Municipal Water District Attention: 2021 Proposed Rates 14205 Meridian Parkway Riverside, CA 92518 Email firstname.lastname@example.org Note: Protests submitted by electronic means other than the email noted above will not count as formal written protests. In person Outdoor drop box at: 14205 Meridian Parkway, Riverside, CA 92518
Get connected. Stay informed. Read the full notice Sign up for notifications at wmwd.com/Subscribe Learn about information sessions at wmwd.com/2021ProposedRates Provide a letter of support (or opposition) Participate in the Public Hearing on June 2, 2021 This notice is intended to convey general information about the proposed rates. More information can be found in the cost-of-service study documents at wmwd.com/2021ProposedRates.
What’s Inside 2
Investing in reliability
Your rates keeping pace
Your water bill and rate structure
2021 proposed rates
Investing in reliability Western serves an area where droughts are a regional reality. Increasing local water supplies and regional sustainability, and maintaining critical infrastructure, are vital to making sure that Western customers have a system and water supply resource they can rely on. In the past five years, Western has been awarded more than $27 million in grant funding to support major system improvements, regional partnerships and customer technology.
Western Water Groundwater
Water supply resources and your delivery system
We’ve constructed an interconnected local water system that will increase supply reliability to homes, schools and businesses. Additionally, with regulations guiding water and sewer treatment requirements, Western is making sure our production, distribution, collection systems and treatment procedures continue to exceed the evolving state and federal standards. By connecting the drops across the region with these important projects, our system is more reliable and designed for long-term service to our region. Visit wmwd.com/CIFP to learn more about how Western is securing your water future.
Henry J. Mills Water Treatment Plant
YOUR RATES KEEPING PACE
Keeping up with rising costs guarantees dependable services To keep pace with rising costs, Western’s Board of Directors will consider a proposed rate adjustment that will affect your water rates and system charges for the next four years, effective with bills issued on or after July 1, 2021. A cost-of-service analysis of Western’s current rates has indicated a need for increased rates to respond to the increasing costs of: • Purchasing imported and local water supplies. • Complying with state-mandated drinking water regulatory requirements. • Maintaining and operating the production and distribution systems to and from your property.
Western is a municipal water district governed by the laws of California, and we cannot and will not charge you more than what is necessary to provide service.
Securing your water supply, now and for the future
Western is here for you every day, guaranteeing service 24 hours a day, 7 days a week, 365 days a year. We think about water all day, so you don’t have to. This special notice will help you learn more about how Western is working hard to keep your water flowing, your landscape hydrated, and your rates as low as possible, now and in the future. Western is committed to working to keep costs, and therefore rates, as low as possible for all customers by proactively applying for grant funding, securing local water supplies and optimizing our delivery system. You can view the cost-of-service study at wmwd.com/2021ProposedRates.
Part of the California State Water Project that brings water from Northern California, these aqueducts at the south end of the San Joaquin Valley take pumped water uphill, over the Grapevine, en route to our region.
The results of the study and proposed rate changes are in no way connected to the global COVID-19 pandemic.
UNDERSTANDING YOUR WATER BILL AND RATE STRUCTURE Western’s rate structure for water service is comprised of both variable and fixed charges.
Variable charges The variable charges described below are based on the number of units of water delivered to a property during the billing period. A “unit” of water is one hundred cubic feet (HCF), which is equal to 748 gallons. Commodity charge This is the cost of water used during the billing period. This charge pays for the actual cost to purchase water and/or pump and treat water from local wells. It also recovers a portion of the costs to operate and maintain the entire water system. Pumping charge This charge supports the cost of energy needed to move water to the Western storage reservoir that serves your area. Some service areas, or power zones, require more energy than others due to their location and elevation. To find your Power Zone, visit wmwd.com/MyPowerZone.
Fixed charges The fixed charges described below support the system of pipelines, pumps, and reservoir tanks needed to meet the total demand from all of our customers at any given time. The potential capacity demand is reflected by the size of the meter serving the customer’s property. The larger the meter, the greater the potential water capacity demand. MWD Readiness-to-Serve charge The Metropolitan Water District of Southern California (MWD) supplies most of Western’s imported water. This charge supports MWD’s system capital costs for emergency and standby storage facilities, such as Lake Skinner and Diamond Valley Lake, that deliver supplies reliably during droughts, emergencies, major facility outages, hydrologic variability, and variances in local resources. System charge This charge recovers a portion of Western’s costs such as system maintenance, repair and replacement, as well as water treatment, water quality testing, environmental compliance, meters, and administrative costs. The charge for private fire service is calculated using industry standards established by the American Water Works Association.
Pass-through provision The proposed water Commodity and MWD Readiness-to-Serve (RTS) Charges are based on current and estimated future rates and charges to be imposed on Western by our water providers. If the actual rates and charges imposed on Western by our water providers are higher than the estimated amounts, then Western is proposing to pass through to our customers the incremental difference by increasing the proposed rates of the water Commodity and/or MWD RTS Charge. Such increases, if any, will not exceed 12 percent per year, and in no event will such rates be increased by more than the cost of providing water service. In addition, the proposed water Pumping Charge is based on current and estimated future rates and charges to be imposed on Western by its energy providers. If the actual rates and charges imposed on Western are higher than the estimated amounts, then Western is proposing to pass through the incremental difference by increasing the proposed rates of the water Pumping Charge. Such increases, if any, will not exceed 12 percent per year, and in no event will such rates be increased by more than the cost of providing water service.
PROPOSED WATER SERVICE RATES A median residential customer will see an average monthly bill increase of 3.5 percent, or approximately $3.90, in the first year of the proposed rate adjustment. The proposed rates will go into effect with all water use and service charges appearing on billing statements issued on or after July 1, 2021, and every year thereafter for the next three years. PROPOSED RATES Effective with water use and service billed on or after:
Variable charges Commodity Charge (per HCF, 1 HCF, = 748 gallons) Pumping Charge (per HCF) Power Zone 10 Pumping Charge (per HCF) Power Zone 106
$26.29 $36.11 $55.87 $105.49 $125.82 $304.30 $597.76 $1,041.68 $1,232.84 $1,470.43 $1,810.84
$27.19 $37.36 $57.81 $109.16 $130.19 $314.89 $618.61 $1,235.61 $1,479.24 $1,783.62 $2,192.07
$28.13 $38.65 $59.81 $112.95 $134.71 $325.85 $640.20 $1,429.54 $1,725.64 $2,096.81 $2,573.30
$29.09 $39.99 $61.89 $116.88 $139.39 $337.20 $662.55 $1,479.47 $1,972.04 $2,410.00 $2,954.53
$1.42 $2.13 $3.55 $7.10 $8.52 $21.30 $42.60 $95.85 $127.80 $170.40 $239.63
$1.44 $2.16 $3.60 $7.20 $8.64 $21.58 $43.16 $97.11 $129.48 $172.64 $242.78
$1.52 $2.28 $3.79 $7.57 $9.09 $22.71 $45.42 $102.20 $136.26 $181.68 $255.49
Fixed charges System Charge (per month) - based on meter size 5/8" Meter $30.43 3/4" Meter $41.40 1" Meter $62.99 1.5" Meter $117.13 2" Meter $139.31 3" Meter $333.98 4" Meter $647.69 6" Meter $847.75 8" Meter $986.44 10" Meter $1,157.24 12” Meter $1,426.61
MWD Readiness-to-Serve Charge (per month) - based on meter size 5/8" Meter $1.47 $1.33 3/4" Meter $2.21 $1.99 1" Meter $3.69 $3.32 1.5" Meter $7.37 $6.63 2" Meter $8.85 $7.96 3" Meter $22.12 $19.88 4" Meter $44.24 $39.76 6" Meter $99.54 $89.46 8" Meter $132.72 $119.28 10" Meter $176.96 $159.04 12” Meter $248.85 $223.65
Holcomb Pump Station
COMMERCIAL CUSTOMERS ONLY–PRIVATE FIRE SERVICE RATES Commercial buildings have at least one dedicated water pipeline for fire suppression use. This dedicated pipeline, called a “private fire service,” is used to accommodate the rapid delivery of large volumes of water in the event of a fire. Western is proposing a change to the methodology for calculating the System Charge for private fire service to comply with industry standards established by the American Water Works Association. PROPOSED RATES Pipe Diameter Size 3-inch 4-inch 6-inch 8-inch 10-inch 12 -inch
Current 5/8" Current 3/4" Bypass Meter Bypass Meter
$30.43 $30.43 $30.43 $30.43 $30.43 $30.43
$41.40 $41.40 $41.40 $41.40 $41.40 $41.40
Effective with water use and service billed on or after: 07/01/21 $10.63 $14.93 $30.33 $56.89 $96.85 $152.23
07/01/22 $10.98 $15.41 $31.33 $58.77 $100.05 $157.27
07/01/23 $11.36 $15.96 $32.46 $60.91 $103.71 $163.02
07/01/24 $11.72 $16.46 $33.47 $62.80 $106.92 $168.08
ENHANCED REBATES STILL AVAILABLE FOR ALL WESTERN CUSTOMERS Western is committed to providing our customers with the tools and resources needed to take control of their water usage. Western partners with the Metropolitan Water District of Southern California to promote a number of regional indoor and outdoor rebate opportunities. In addition, Western provides a variety of FREE and low-cost programs to help our customers save even more!
Indoor rebates Together, toilets and clothes washers account for approximately 45 percent of the water used inside your home. Replacement of your inefficient clothes washer or toilet may contribute to water savings and a reduced water bill.
Outdoor rebates Up to 70 percent of California’s entire residential water supply is applied to home landscapes, yet many landscapes are overwatered due to sprinkler controllers that are not programmed properly. Rebates for a number of outdoor products and devices like weather-based irrigation controllers, rotating sprinkler nozzles, rain barrels and cisterns, and soil moisture sensor systems are available and designed to reduce water use and customer costs.
Turf Replacement Program The Turf Replacement Program takes a multi-pronged approach to maximize water use and efficiency. Removing turf grass is one of the most water conscious adjustments a customer can make to reduce their water usage and associated costs.
Don’t wait! Funding is limited. Learn more about Western’s rebates at wmwd.com/Rebates.
General Information: 951.571.7104
Western Municipal Water District 14205 Meridian Parkway, Riverside, California 92518
If you are experiencing financial hardship as a result of the pandemic or are behind on your bill, Western has programs and payment plans available to help you. For program information and to determine eligibility, visit wmwd.com/PaymentAssistance. You can also contact our Customer Service team Monday through Friday, 8 a.m. to 5 p.m., at 951.571.7104 or email@example.com.
Customer payment assistance programs
Wednesday, April 28, 2021 | 6 to 7:30 p.m.
Customer Information Sessions We strive to remain transparent and educate our customers about what to expect during proposed rate adjustments. A series of virtual customer information sessions are scheduled to share the process and encourage our customers to join the conversation. Join us in securing your water future.