WHOOSH | INTRODUCTION
On Thursday, 9th January we launched a new software called Whoosh which not only streamlined our golf booking operations but also enhanced your Member and guest experience.
From Tuesday 1st July, we are delighted to introduce bookings on request for Personal Training via Whoosh.
When you make your first reservation, your name, email and phone number will have already been auto-populated within the Whoosh interface.
Should your contact details not be present or appear incorrect, please contact the Membership Team via Membership@wentworthclub.com.
FROM YOUR MEMBERS APP
Please open your Wentworth Member’s App. Under the ‘‘Fitness & Classes’’ section, select ‘‘Request a PT Session’’ as usual. Whoosh’s interface will auto-populate this section with your details.
REQUEST A PT SESSION
HOW DO I REQUEST A PT SESSION?
Open the Fitness & Classes under the menu area at the bottom of the Wentworth Member’s App. Select “Request a PT Session” this will direct you to a page that outlines the availability of the PT Instructors.
Once you have selected the member of the PT Team you would like a session with, please go to ‘‘Availability’’ to view further dates. Once you choose a slot, please fill out the ‘‘Request Options’’.
If any additional information is required, you can select the ‘‘Add Note’’ feature to outline your requests. To send the request select “Submit Request”. You will receive a confirmation of your request and its details via email. Once the member of the PT Team has confirmed your lesson, you will receive a further email with your confirmation details.
REQUEST A PT SESSION
HOW DO I CANCEL A PT SESSION?
Under “My Bookings” within the Wentworth Member’s App, select the existing booking you would like to edit or cancel.
To cancel the booking select “Cancel Booking”.
