Award-winning expertise & Book with Confidence

We are very proud of the awards and the accomplishments we have received over our 25 years of operation. The recognition from our customers, our industry peers and partners are rewarding, but our truest rewards are when we continually hear the extraordinary tales of adventure from our customers.

Our passion and determination in delivering exceptional experiences to our customers is unwavering, and something we will continue to nurture and deliver. We want you to experience each region with the truest approach, delighting in the amazing spirit of each local community. Our staff have travelled extensively throughout our destinations, with their knowledge and experiences shaping every detail of your holiday.

Awards are important, but what matters most are the experiences and feedback we receive from our customers. We’re proud of our customer satisfaction ratings and the fact that so many of our customers would happily recommend us, this vote of confidence is all the accolade we need.

Our Book with Confidence guarantee has been introduced to provide you with peace of mind when booking with us so that you can enjoy every moment of your holiday.

Once you’ve selected your desired tour, all you need to do is forward your deposit to secure your place. We are pleased to introduce our low deposit policy across our range of Japan group tours.

Your final balance is not due until 75 days prior to departure. (If a specific tour or special offer require payment sooner, our Reservations team will notify you at the time of booking).

Benefit from unlimited changes up to 75 days before departure should your plans change for any reason. *Charges may apply if airline tickets have already been issued.

Every tour features our pioneering Travel Safe protocols. Our dedicated 24 hour assistance program is available while travelling on tour, so that you are able to contact us and speak directly to a Wendy Wu Tours team member.

Our commitment is that we are here for you, always. We will work for you to ensure that any COVID related disruption to your travel plans is handled to your benefit as best as possible, therefore offering a complete peace of mind experience. Full details can be found in our terms and conditions.