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able of Contents Chapter 1: The Social Work Profession Learning Outcome Quizzes

Application Exercises

Test Items

Test Answer Key

Chapter 1: The Social Work Profession Chapter 1 Learning Outcome Quizzes Learning Objective 1.1: Explain how the profession‘s core values and ethics are useful to your understanding of the social work profession. [Q1] When working with client Susan Dunn and her children, Pamela Wright, BSW at the shelter, was most concerned about _________________. 1. addressing the basic needs of Susan and her children [correct] 2. finding a divorce attorney for Susan 3. describing the dangers if Susan returns home to her husband 4. contacting the police to file a report [Feedback for Correct Answer 1] Addressing the immediate needs of the client are the most important focus in a crisis situation. In the case of Susan Dunn, providing shelter, helping her and the children to settle in, and then addressing Susan‘s physical injuries took precedence over all other concerns. [Feedback for Answer Choice 2] It is more important for social worker Pamela to address the immediate physical concerns of Susan Dunn and her children. Discussion of divorce will happen after a relationship has been established between Susan and Pamela, and a list of priorities has been developed. [Feedback for Answer Choice 3] Providing for the safety needs of Susan and her children is the first priority. If Pamela was to discuss the possible dangers of Susan returning home, Pamela could miss the opportunity of developing rapport and establishing trust with Susan. This information may frighten Susan and her children. [Feedback for Answer Choice 4] Whether a police report is filed is Susan‘s decision, not that of Pamela. Pamela may share information about the process and outcome scenarios but should not make this decision on her client‘s behalf.

[Q2] What is the ultimate goal of the social work profession? 1. Assisting clients in need 2. Social justice [correct] 3. Policy change 4. Advocacy [Feedback for Answer Choice 1] Assisting client in need is a daily goal of the work of social workers. However, this is a part of the larger social justice mission of the profession. Helping individuals can ultimately lead to positive change for others. [Feedback for Correct Answer 2] Social justice is the overarching goal of our profession. It includes the specific skills of providing client assistance, advocating on all system levels, and working for policy change. [Feedback for Answer Choice 3] Policy changes are anticipated to lead to greater social justice. [Feedback for Answer Choice 4] Advocacy is one social work skill that impacts social justice efforts. [Q3] Which of the core social work ethical principles embodies the concept of trust? 1. Competence 2. Service 3. Integrity [correct] 4. Dignity and worth of the person [Feedback for Answer Choice 1] Competence means that social workers only practice within their area of expertise. Social workers aspire to increase their professional knowledge and skills. [Feedback for Answer Choice 2] Social workers place service to others above their own self-interests. This aligns with trust, but does not solely embody the concept of trust. [Feedback for Correct Answer 3] Social workers are expected to be trustworthy. Truth and honesty define professional social work integrity. [Feedback for Answer Choice 4] Social workers are required to respect the dignity and worth of each person with whom they interact. Social workers must always be mindful of individual differences and cultural, ethnic, and other types of diversity.

[Q4] Which of the following offers the greatest distinction of social work from other professions? 1. Preventing and resolving problems 2. The social environment and the psychological functioning of people [correct] 3. Embracing diversity 4. Reliance on a code of ethics [Feedback for Answer Choice 1] Many professions, including medicine, law, and education, seek to resolve problems and impart knowledge and information. [Feedback for Correct Answer 2] The social work profession embraces the impact of the social environment on how people function within it, making this dual approach unique to the social work profession. [Feedback for Answer Choice 3] While social work embraces diversity or its clients, colleagues, organizations, and communities, so do other professions. This is not unique to social work. [Feedback for Answer Choice 4] Most other professions rely on a code of ethics and values to set forth the standards of professional practice. This is not unique to social work. [Q5] Which of the four parts of the NASW Code of Ethics includes the core values of the profession? 1. Statement of purpose 2. Ethical standards 3. Identification of Ethical principles 4. Preamble [correct] [Feedback for Answer Choice 1] The statement of purpose explains why The Code of Ethics exists. It includes an explanation that the set of values, principles, and standards are provided as a guide to decision making and conduct. [Feedback for Answer Choice 2] The Ethical Standards are guided by the core values as set forth in the preamble. [Feedback for Answer Choice 3] The ethical principles are incorporated in the section on Ethical Principles, and include the values of the profession as well. [Feedback for Correct Answer 4] The preamble of the Code of Ethics identifies the specific core values of the profession. Ethical standards and principles are both defined by and guided by the core values.

Learning Objective 1.2: Explain social systems theory and the ecosystems perspective and how they guide social work practice. [Q1] The levels of intervention for social work practice are _________________. 1. individuals, groups, and communities 2. individuals, families, organizations, and communities 3. families, groups, and organizations 4. individuals, families, groups, organizations, and communities [correct] [Feedback for Answer Choice 1] These are three of the systems with which social workers interact. [Feedback for Answer Choice 2] These are four of the systems. [Feedback for Answer Choice 3] These are three of the system levels. [Feedback for Correct Answer 4] The generalist approach to social work practice by definition includes intervention at multiple levels: individual, family, group, organization, and community. [Q2] The first step in the intervention process (also sometimes called the planned change process) is _____________. 1. assessment 2. engagement [correct] 3. planning 4. intervention [Feedback for Answer Choice 1] Assessment is the second phase of the planned change process. Social workers must engage first to begin developing a relationship with the client or system. [Feedback for Correct Answer 2] Social workers must engage with their clients before any significant work together can be accomplished. It is during this initial phase that rapport building begins and the relationship is established. [Feedback for Answer Choice 3] Planning occurs after the assessment phase of the planned change process. [Feedback for Answer Choice 4] The intervention is started after engagement, assessment, and planning.

[Q3] The strengths perspective in social work practice ________________. 1. completely ignores a client‘s shortcomings 2. views some clients in a positive way 3. believes that there is strength in all clients, whether obvious or not [correct] 4. asserts that self-determination is not appropriate for clients with developmental disabilities [Feedback for Answer Choice 1] The strengths perspective does not ignore client shortcomings, rather, it focuses on successes and positive outcomes in order to build on them. [Feedback for Answer Choice 2] All clients should be viewed by their positive attributes, helping them to identify their personal strengths. [Feedback for Correct Answer 3] Looking for strengths in all clients, regardless of how hidden they may be, usually produces more positive outcomes than if the strengths had not been identified. [Feedback for Answer Choice 4] Every individual is entitled to self-determination. The strengths perspective should be applied to each individual, regardless of level of functioning, and is often used in conjunction with selfdetermination of client wants/needs. [Q4] A generalist approach ________. 1. focuses primarily on large systems 2. focuses on changes with individuals 3. is informed by ecological systems theory [correct] 4. is not valuable when addressing global issues [Feedback for Answer Choice 1] All systems levels (individuals, families, groups, organizations, and communities) are considered in the generalist approach to social work practice. [Feedback for Answer Choice 2] Individuals are one of the five systems, which are part of the generalist approach. [Feedback for Correct Answer 3] Ecological systems theory guides the generalist social worker to consider multiple levels of intervention, from individual through community. [Feedback for Answer Choice 4] The generalist approach is very valuable when looking at all aspects of global issues in social work.

[Q5] Which theoretical approach is most often associated with how social workers attend to and understand the dynamic interactions among the many different sizes and types of structures that are involved in providing effective social services? 1. Systems [correct] 2. Developmental 3. Person-in-environment 4. Learning [Feedback for Correct Answer 1] Social workers must attend to the interaction between systems small and large, and how those interactions affect people‘s level of functioning. [Feedback for Answer Choice 2] Developmental theory is a psychological construct in which an individual‘s level of functioning is measured against their age and experiences. [Feedback for Answer Choice 3] Person-in-environment is one type of systems theory, focused on the relationship between the client (or client system) and the immediate environment surrounding them [Feedback for Answer Choice 4] Learning theory is another psychological approach to understanding human development. Learning Objective 1.3: Discuss the process students can use to think through career decisions involving social work, the career opportunities available to social workers, and social work licensure and credentialing. [Q1] Which professional organization is responsible to set forth the educational policy and accreditation standards (EPAS) for social work programs? 1. National Association of Social Workers (NASW) 2. Association of Social Work Boards (ASWB) 3. Council on Social Work Education (CSWE) [correct] 4. Licensed Clinical Social Worker (LCSW) [Feedback for Answer Choice 1] NASW is the professional organization for social workers in the United States. They are not involved in educational policy and accreditation of social work programs. [Feedback for Answer Choice 2] ASWB is the entity responsible for writing the social work licensure exams used in every state. Their exam questions are based, in part, on the CSWE accreditation standards. [Feedback for Correct Answer 3]

CSWE is the accrediting body for all undergraduate and master‘s level social work academic programs in the United States. The 2022 EPAS was released in July 2022. The EPAS is updated every seven years. [Feedback for Answer Choice 4] The LCSW is a licensure designation for master‘s level practitioners working in clinical settings. [Q2] According to the study conducted by the George Washington University Health Workforce Institute, which area of practice provides the highest levels of income for MSW social workers? 1. Outpatient health care 2. Private nonprofit organizations 3. Rehabilitation facilities 4. Government agencies [correct] [Feedback for Answer Choice 1] MSW graduates received a relatively high number of job offers and had minimal difficulty finding a position in outpatient health care facilities, but salaries were lower than in governmental positions. [Feedback for Answer Choice 2] Nonprofit organizations frequently pay lower than government and for-profit companies at both the BSW and MSW levels. [Feedback for Answer Choice 3] Rehabilitation facilities do not draw a large pool of MSW candidates. Salaries was the lowest of all employment categories in this study. [Feedback for Correct Answer 4] MSW graduates report achieving the highest income levels from these positions, while submitting the smallest number of applications to obtain a position than all from all other employment categories. [Q3] Between 2020 and 2030, employment opportunities for social workers are expected to increase most in which practice area? 1. Mental health and AODA [correct] 2. Health care 3. Schools 4. Children and families [Feedback for Correct Answer 1] Mental health and AODA is the fastest growing practice area for ALL professional social workers, with an expected increase in demand of 15% by 2030. [Feedback for Answer Choice 2]

Social work in health care is expected to grow by 12–13%. [Feedback for Answer Choice 3] School social work is also expected to increase in demand by 13%. [Feedback for Answer Choice 4] Social work with children and families is expected to grow by 13% by 2030. [Q4] Which level of regulation in the United States legally restricts the practice of social work to persons who meet individual state requirements? 1. Certification 2. Registration 3. Licensure [correct] 4. Graduation [Feedback for Answer Choice 1] Certification protects the title social worker but does not prohibit those without certification from practicing social work. [Feedback for Answer Choice 2] Registration is the equivalent of licensure or certification used in Canada, not the United States. [Feedback for Correct Answer 3] Licensure legally restricts the practice of social work to persons who meet the state requirements. [Feedback for Answer Choice 4] Graduation refers to an individual who has completed the necessary requirements to be conferred a BSW or MSW degree and has no bearing on certification or licensure. [Q5] According to research conducted by the Fitzhugh Mullan Institute for Health Workforce, which area of social work practice is expected to see the greatest increase in demand for MSW practitioners? 1. Mental health and AODA 2. Health care [correct] 3. Schools 4. Children and families [Feedback for Answer Choice 1] The demand for master‘s level social workers is expected to increase by 23% in the area of mental health and AODA. [Feedback for Correct Answer 2] The largest area of increase in demand for MSW practitioners is in the health care field, at 28%.

[Feedback for Answer Choice 3] Most school settings require MSW level licensed social workers, and growth in this practice area is expected to be 12%. [Feedback for Answer Choice 4] Working with children and families at highly specialized levels of an MSW social worker is another growing practice area, with demand expected to increase by 15%. Learning Objective 1.4: Describe the work of the major professional social work organizations. [Q1] Which social work organization is recognized for assisting the Office of the United Nations‘ High Commissioner for Refugees (UNHCR)? 1. International federation of social workers (IFSW) [correct] 2. Commission on Accreditation (COA) 3. Council on Social Work Education (CSWE) 4. National Association of Social Workers (NASW) [Feedback for Correct Answer 1] The IFSW provides a global voice for the social work profession. It has achieved so much international respect that it has been provided special consulting status by two UN organizations. [Feedback for Answer Choice 2] COA is not an independent social work organization. Rather, it is one working group within CSWE. [Feedback for Answer Choice 3] CSWE is the United States‘ accrediting body for BSW and MSW social work programs. [Feedback for Answer Choice 4] NASW is the United States‘ primary professional organization for all social workers. [Q2] The vision of which organization below is to ―ensure a well-educated social work profession equipped to promote health, well-being, and justice for all people in a diverse society.‖ 1. International Federation of Social Workers (IFSW) 2. National Association of Social Workers (NASW) 3. Council on Social Work Education (CSWE) [correct] 4. Commission on Accreditation (COA) [Feedback for Answer Choice 1] The IFSW seeks to ―strive for social justice, human rights and inclusive, sustainable social development through the promotion of social work best practice and engagement in international cooperation.‖

[Feedback for Answer Choice 2] The mission and vision of NASW is to ―enhance the professional growth and development of our members, to create and maintain professional standards for social workers, and to advance sound social policies.‖ [Feedback for Correct Answer 3] CSWE is the only organization in the United States that is authorized to accredit social work educational programs to ―ensure a well-educated social work profession equipped to promote health, well-being, and justice for all people in a diverse society.‖ [Feedback for Answer Choice 4] COA is a part of CSWE and is the formal body charged with conferring accreditation status on master's and baccalaureate social work programs. [Q3] Which of the following is a recent focus of the International Federation of Social Workers (IFSW)? 1. Licensure 2. Social work education 3. Institutional racism 4. Climate justice program [correct] [Feedback for Answer Choice 1] Licensure is handled differently across countries. The IFSW is not currently involved in regulating social work practitioners. [Feedback for Answer Choice 2] Social work education is regulated by individual countries and governments. The IFSW is not involved in the specifics of social work education. [Feedback for Answer Choice 3] While racism is a concern in many parts of the world, the IFSW has not specifically set out goals to target institutional racism on a global scale. [Feedback for Correct Answer 4] The IFSW has identified and funded regional climate justice projects in many parts of the world, using its international membership base as starting points for each project. Learning Objective 1.5: Compare and contrast the roles and responsibilities of social workers and those of professionals that social workers frequently work with. [Q1] Social workers are expected to achieve skill in developing interprofessional relationships. This skill is supported by which of the core social work values? 1. Dignity and worth of the person 2. Social justice

3. Service 4. Importance of human relationships [correct] [Feedback for Answer Choice 1] A core value of social work is to treat each person with care and in a respectable manner, being mindful of individual differences and cultural and ethnic diversity. Social workers promote responsible self-determination of every person. [Feedback for Answer Choice 2] Social workers pursue social change, alongside and on behalf of vulnerable and oppressed individuals and groups of people. [Feedback for Answer Choice 3] Social workers elevate service to others above self-interest. [Feedback for Correct Answer 4] Social workers understand that relationships between and among people are an important vehicle for change. Social workers engage people as partners in the helping process. Social workers seek to strengthen relationships among people in a purposeful effort to promote, restore, maintain, and enhance the well-being of individuals, families, social groups, organizations, and communities. [Q2] As Susan Dunn‘s situation evolved while working with social worker Pamela Wright, what is the primary role Pamela would likely play in assisting Susan to secure services from other organizations? 1. Advocacy [correct] 2. Mediation 3. Broker 4. Spokesperson [Feedback for Correct Answer 1] The social worker will advocate for the needs of Susan and her children with external entities including the legal system, TANF, etc. She will work side-by-side with the client to secure necessary supports. [Feedback for Answer Choice 2] Pamela would likely not act as a mediator for services, as from the case study she has knowledge of what programs and services are available for Susan and can work directly with Susan and those organizations. [Feedback for Answer Choice 3] Susan can make her needs known to the social worker and outside organizations; therefore, she is able to assist in securing the services she and her children need.

[Feedback for Answer Choice 4] Susan is able to speak for herself, so the social worker will act as a support to Susan as she seeks services. The social worker does not need to be the family spokesperson. [Q3] Which specific type of professional psychology practice counsels individuals and families, conducts IQ and personality tests, and the like. Psychologists who wish to specialize in psychotherapy usually earn a doctorate degree. 1. Social psychology 2. Applied psychology [correct] 3. Cognitive psychology 4. Organizational psychology [Feedback for Answer Choice 1] Social psychologists study what people think, feel, and how human behavior impacts others. [Feedback for Correct Answer 2] Applied psychology is the overarching study of and ability to solve problems related to human behavior. There are many specialty areas within applied psychology including clinical psychology, counseling services, medicinal psychology, and forensic psychology. [Feedback for Answer Choice 3] Cognitive psychology studies the mental processes that relate to thinking, memory, and language. This area of study uses behavioral observation as its primary means of data collection. [Feedback for Answer Choice 4] Organizational psychologists apply research to issues facing individuals, teams, and organizations. This professional practice examines employee well-being and attitude, employee–employer relationships and behavior in the workplace. [Q4] Associate degree programs and work settings in human services place the greatest emphasis on which one of the following? 1. Knowledge development 2. Theory application 3. Task completion [correct] 4. Generalist practice [Feedback for Answer Choice 1] Knowledge development is primarily a function of baccalaureate social work programs, not associate degree human service programs.

[Feedback for Answer Choice 2] Theory application is a core function of baccalaureate social work programs, not associate degree human service programs. [Feedback for Correct Answer 3] Task completion is a central focus of associate degree human service programming. The other primary focus is on skill development. [Feedback for Answer Choice 4] Generalist practice is a wide-ranging approach to social work practice at the baccalaureate level and includes a wide range of skills to work with individuals, families, organizations, groups, and communities. [Q5] Interdisciplinary collaboration is a key component of professional practice. Which of the following professionals is legally allowed to prescribe and monitor medications such as antidepressants and those used to treat psychoses? 1. Licensed professional counselor 2. Psychiatrist [correct] 3. Social Worker 4. Psychologist [Feedback for Answer Choice 1] A professional counselor is not authorized to prescribe medications for mental illness or other medical/mental health diagnoses. [Feedback for Correct Answer 2] A psychiatrist is a licensed medical doctor. Therefore, they are legally authorized to prescribe and monitor medications for mental health diagnoses. [Feedback for Answer Choice 3] A professional social worker is not authorized to prescribe medications for mental illness or other medical/mental health diagnoses. [Feedback for Answer Choice 4] A psychologist is not authorized to prescribe medications for mental illness or other medical/mental health diagnoses.

Chapter 1 Application Exercises Application Exercise 1.1: Exploring core social work values Learning Objective 1.1: Explain how the profession‘s core values and ethics are useful to your understanding of the social work profession. Scenario: Meredith is a bereavement counselor at a hospice agency where she spends about an hour or so per week with clients who have received a terminal diagnosis. Steve, one of Meredith‘s

clients, has terminal liver cancer and has approximately 6 months to live. He has been estranged from his adult daughter for 4 years, and Meredith is helping him develop a plan for reunification. Meredith helps Steve deal with his terminal diagnosis by helping him talk through his feelings about his illness and impending death. Steve talks a lot about his fear of being in pain and his overwhelming regret for many of his life choices. Meredith listens, reflects, and reframes where appropriate. She is also helping Steve develop a plan for talking to his family members and saying everything he wants to say before he dies. For instance, during a recent session, Meredith helped Steve write a list of what he would like to say to his estranged daughter, his ex-wife, and other family members. She is also helping him make important endof-life decisions, including planning his own funeral. Meredith and Steve will continue to meet until his death, and if possible, she will be with him and his family when he passes away. [Q1] How has Meredith demonstrated the social work value of Dignity and Worth of the Person? [Q1 Model Response] Students should include some of the following: Meredith is ethically bound to treat each client with care and respect. She must uphold Steve‘s right to self-determination, and work with Steve to enhance his capacity to address his own needs. Meredith has allowed for the client to express all of his emotions, concerns, and feelings about his situation. She has offered consistent support and recommendations to complete tasks the client has identified as important. Scenario: Meredith is a bereavement counselor at a hospice agency where she spends about an hour or so per week with clients who have received a terminal diagnosis. Steve, one of Meredith‘s clients, has terminal liver cancer and has approximately 6 months to live. He has been estranged from his adult daughter for 4 years, and Meredith is helping him develop a plan for reunification. Meredith helps Steve deal with his terminal diagnosis by helping him talk through his feelings about his illness and impending death. Steve talks a lot about his fear of being in pain and his overwhelming regret for many of his life choices. Meredith listens, reflects, and reframes where appropriate. She is also helping Steve develop a plan for talking to his family members and saying everything he wants to say before he dies. For instance, during a recent session, Meredith helped Steve write a list of what he would like to say to his estranged daughter, his ex-wife, and other family members. She is also helping him make important endof-life decisions, including planning his own funeral. Meredith and Steve will continue to meet until his death, and if possible, she will be with him and his family when he passes away. [Q2] What are the key elements of Service involved in Steve and Meredith‘s professional relationship? [Q2 Model Response] Meredith is providing service to Steve in the following ways: 

Plan for reunification with his estranged daughter



Help talking through fear of pain and overwhelming regret for life choices



Plan for talking to family members before passing away



Help making end of life decisions including planning his own funeral

Scenario: Meredith is a bereavement counselor at a hospice agency where she spends about an hour or so per week with clients who have received a terminal diagnosis. Steve, one of Meredith‘s clients, has terminal liver cancer and has approximately 6 months to live. He has been estranged from his adult daughter for 4 years, and Meredith is helping him develop a plan for reunification. Meredith helps Steve deal with his terminal diagnosis by helping him talk through his feelings about his illness and impending death. Steve talks a lot about his fear of being in pain and his overwhelming regret for many of his life choices. Meredith listens, reflects, and reframes where appropriate. She is also helping Steve develop a plan for talking to his family members and saying everything he wants to say before he dies. For instance, during a recent session, Meredith helped Steve write a list of what he would like to say to his estranged daughter, his ex-wife, and other family members. She is also helping him make important endof-life decisions, including planning his own funeral. Meredith and Steve will continue to meet until his death, and if possible, she will be with him and his family when he passes away. [Q3] In what ways has Meredith displayed the core value of Competence in this scenario? [Q3 Model Response] Meredith needs to have empathy in order to listen to and understand the patient's challenges with a terminal illness. She also needs to have strong listening skills to understand the wants and needs of clients. She needs a background in counseling strategies to work with the range of emotions that patients may feel as they come to grips with their own death. Meredith also needs to have an understanding of the grieving process so that she can proactively plan out strategies to address each step in the process. Finally, she needs to know the important resources that may be needed to plan for end-of-life decisions like a will, a do not resuscitate order, and funeral arrangements. Application Exercise 1.2: Applying Social Work Skills and a Focus on the Strengths Perspective Learning Objective 1.2: Explain Social Systems Theory and the Ecosystems Perspective and How They Guide Social Work Practice. [Q1] Use Pearson eText Video Example 1.5 to answer the following question: This video depicts a mother who is receiving treatment in order to gain back placement of her child. What are some of the client‘s strengths that would be important to identify as a foundation for change? [Q1 Model Response] Students should include at least some of the following: The mother has seven years of solid sobriety. Her prior experience in overcoming alcoholism can serve as a guide to overcome the challenge again. She can also serve as a mentor and support for other clients who are overcoming abuse for the first time. She appears to demonstrate a willingness to participate in the program, expressing she wants to stay in the treatment facility and work with the human services provider. She advocated for herself by asking for her sponsor, who can serve as an advocate and support through the treatment, to be present at the meeting.

[Q2] Use Pearson eText Video Example 1.5 to answer the following question: In this video example, the social worker gives clear information to a mother whose son is in protective custody. What skills did the social worker demonstrate to address the mother‘s concerns? [Q2 Model Response] The social worker demonstrated several different skills. He first provided choices to the client regarding treatment while sharing his willingness to serve and counsel her. He used active listening with clear responses to the client‘s questions and concerns, focusing on the ultimate goal of being reunited with her child. He highlighted her strengths in discussing treatment and group counseling. The human services provider described a clear pathway through treatment and ways he could help the client through the plan. Finally, he offered to set up a meeting with the child welfare worker in order to build a shared understanding of the service plan required to gain back custody of her child. Application Exercise 1.3: Public Policy as Social Work Practice Learning Objective 1.3: Discuss the Process Students Can Use to Think Though Career Decisions Involving Social Work, the Career Opportunities Available to Social Workers, and Social Work Licensure and Credentialing [Q1] Use Pearson eText Video Example 1.6 to answer the following question: In what ways do the social workers in this video highlight the importance of public policy work with LGBTQ clients? [Q1 Model Response] The social workers in the video explain HOW the older adult LGBTQ population is currently impacted by discrimination. They share statistics about the growing older adult population. They relate the need for this legislation to younger LGBTQ persons as well. Each of these is an example of how advocacy influences public policy. [Q2] Use Pearson eText Video Example 1.6 to answer the following question: What skills do the social workers utilize to effect policy change on behalf of LGBTQ persons? [Q2 Model Response] They display empathy for their client population. They use knowledge to impact the representative‘s understanding of the scope of the issue. They explain the cost-effectiveness of the recommendation. They demonstrate the importance of human relationships to fend off isolation. [Q3] Use Pearson eText Video Example 1.6 to answer the following question: Given your goals in pursuing social work, how does this video influence your thinking about what kind of social work you‘d like to pursue? [Q3 Model Response]

Responses should address some of the following elements: personal reflection of WHY social work as a career, which specific practice area is of interest, and the type of setting is most desirable in which to work.

Chapter 1 Test Items Multiple Choice Questions Choose the best possible answer for each of the following. 1. The social work profession seeks to empower people and to identify and build on strengths that exist in A. people and within families and groups. B. people and within families and communities. C. groups, organizations, and communities. D. people and within families, groups, organizations, and communities. 2. The NASW Code of Ethics begin with the key (core) A. competencies. B. theories. C. values. D. practices. 3. In how many states in the United States are social workers are legally regulated? A. All B. 45 C. 40 D. 30 4. The two most prominent national social work organizations in the leadership of the profession are A. IFSW and NASW. B. IFSW and CSWE. C. NASW and CSWE. D. NASW and NADD. 5. The basic professional level social worker is able to engage in practice with A. individuals, families, and groups. B. groups, organizations, and communities. C. organizations and communities. D. individuals, families, groups, organizations, and communities. 6. The prediction of the Bureau of Labor Statistics projects social work employment to A. grow very slowly.

B. grow remarkably fast. C. decrease. D. show no change. 7. Which of the following is a recent focus of the International Federation of Social Workers (IFSW)? A. Licensure B. Social work education C. Institutional racism D. Climate justice program 8. The historical event that is probably responsible for the first paid social work-type position in the United States is A. The American Revolution. B. The American Civil War. C. World War I. D. World War II. 9. The Clinical Social Worker A. has a BSW with two years experience. B. just graduated with the MSW degree. C. has the MSW degree plus two years of clinical practice. D. earned the BSW degree plus has five years experience. 10. A major social movement that contributed to the development of social work, and that began in England and took hold in Buffalo, New York, in 1877, is A. settlement house. B. Charity Organization Society. C. Children‘s Aid Society. D. Society of the Prevention of Cruelty to Children. 11. The most famous leader of the settlement house movement in the United States was A. Abraham Flexner. B. Dorothea Dix. C. Mary Richmond. D. Jane Addams. 12. The most famous leader of the Charity Organization Society was A. Abraham Flexner. B. Dorothea Dix. C. Mary Richmond. D. Jane Addams.

13. Hull House was established in 1889 by A. Abraham Flexner. B. Dorothea Dix. C. Mary Richmond. D. Jane Addams. 14. Social workers‘ involvement in mental health was further increased as psychiatric casualties brought large numbers of social workers into military social work as a result of A. The American Revolution. B. The American Civil War. C. World Wars I and II. D. The Vietnam War. 15. The ultimate goal of the social work profession is A. developing resources. B. assisting clients in need. C. social justice. D. casework. Essay Questions 1. Explain the important aspects of the social work profession that may not be readily apparent in the definition of social work. 2. Discuss the point made by Morales and Sheafor (2002) that the profession of social work grew out of and has sustained commitment to a threefold mission. Include a description of the threefold mission. 3. Identify and describe the core values of the social work profession. 4. Describe at least four needs that a client in a shelter for battered women is likely to have. 5. Compare how the professions of social work, psychology, counseling, psychiatry, and human services would have approached the Susan Dunn case.

Chapter 1 Test Answer Key Multiple Choice Questions 1. D (see page 5, section titled ‗Defining and Differentiating Social Work from Other Professions‘) 2. C (see page 6, section titled ‗Core Social Work Values‘) 3. A (see page 36, section titled ‗State Licensure and Professional Certification‘) 4. C (see pages 38–40, sections titled ‗The National Association of Social Workers‘ and ‗The Council on Social Work Education‘) 5. D (see pages 21–23, section titled ‗Levels of Intervention: Individuals, Families, Groups, Organizations, and Communities‘) 6. B (see page 35, section titled ‗Employment Projections‘) 7. D (see pages 41–42, section titled ‗International Social Work Organizations‘) 8. B (see page 12, section titled ‗A Brief History of the Social Work Profession‘) 9. C (see page 36, section titled ‗State Licensure and Professional Certification‘) 10. B (see page 12, section titled ‗A Brief History of the Social Work Profession‘) 11. D (see page 12, section titled ‗A Brief History of the Social Work Profession‘) 12. C (see page 12, section titled ‗A Brief History of the Social Work Profession‘) 13. D (see page 12, section titled ‗A Brief History of the Social Work Profession‘) 14. C (see page 12, section titled ‗A Brief History of the Social Work Profession‘) 15. C (see pages 6–7, section titled ‗Core Social Work Values‘) Essay Questions 1. Model Response: Answers will vary, but should include some of the following points (see pages 5–6, section titled ‗Defining and Differentiating Social Work from Other Professions‘): a. Empowerment of people across a wide range of human diversity b. Identify and build on the strengths that exist in all people and within families, groups, organizations, and communities c. Social and economic justice are unique within the definition of social work, unlike most other professions d. Code of Ethics provides core values and principles which guide practice 2. Model Response: Answers will vary, but should include some of the following points (see pages 12–14, section titled ‗A Brief History of the Social Work Profession‘): a. Caring, curing, and changing society b. All three components are related to social justice c. Prompted by humanitarian concerns, at times mixed with less noble objectives

d. History of helping people change, grow, and develop new skills e. Earliest social workers advocated for human rights through labor laws, political action, and community development 3. Model Response: Answers will vary, but should include some of the following points (see pages 6–12, section titled ‗Social Work Core Values, Ethical Principles, and Ethical Standards‘): a. The six core values i.

service: helping people in need and addressing social problems

ii. social justice: social workers must challenge social injustice; active social change efforts iii. dignity and worth of all persons: treat people in a caring, respectful manner iv. importance of human relationships: purposeful development of effective working relationships; build or restore relationships within individuals, families, groups, organizations, and communities v. integrity: trustworthiness vi. competence: practice within area of competence and enhance professional expertise 4. Model Response: Answers will vary, but should include some of the following points (see pages 1–4, section titled ‗Case Study 1.1 Susan Dunn‘): a. Physical safety b. Medical attention for injuries c. Emotional support d. Basic personal hygiene and clothing items 5. Model Response: Answers will vary, but should include some of the following points (see pages 42–45, section titled ‗Comparing Related Professions‘): a. Social workers approach the situation from a holistic perspective, addressing the various systems in which the client (s) operates and is affecting the clients‘ well-being b. Psychologists tend to focus on single clients at a time, rather than applying best practices to systems c. Counselors serve the social and emotional needs of clients, but tend to focus on the individual client, rather than supporting changes across systems d. Psychiatrists are medical doctors who specialize in mental health and prescribe/monitor medications e. Human Services is primarily a two-year degree option at community and technical colleges; there is no accreditation or licensure available upon graduation; it is considered a stepping-stone to obtaining a four-year BSW degree

The Social Work Experience: A CaseBased Introduction Chapterto2Social Work and Social Welfare

Test Item File Eight Edition Mary Ann Suppes

Mount Mary University, Milwaukee, WI

Carolyn Cressy Wells University of Wisconsin, Oshkosh, WI

Melinda Lee Kiltz Mount Mary University, Milwaukee, WI