TEST BANK for Labour Relations 6th Canadian Edition by Larry Suffield, Gary Gannon, Carol Ann Samhab by welldoneassistant

Labour Relations 6e (Canadian Edition) By Larry Suffield, Gary Gannon, Carol Ann Samhaber (Test Bank All Chapters, 100% Original Verified, A+ Grade) CHAPTER 1 Unions Objectives, Processes, and Structure True/False 1. Unionization is based on the principle that employees may have little or no individual power when dealing with their employer. Answer: True Difficulty: Easy Skill: Application of Knowledge LO 1.1 Outline the objectives of unions. 2. A union has the primary objective of improving the employee compensation and working conditions. Answer: True Difficulty: Easy Skill: Application of Knowledge LO 4.1 Outline the objectives of unions. 3. On average, unions do not pursue economic and social change. Answer: False Difficulty: Easy Skill: Application of Knowledge LO 1.1 Outline the objectives of unions. 4. Union density is the percentage of non-agricultural workers who are union members. Answer: True Difficulty: Easy Skill: Application of Knowledge LO 1.1 Outline the objectives of unions. 5. Employees are required to become union members. Answer: False Difficulty: Easy Skill: Application of Knowledge

LO 1.2 Describe union membership. 6. Union coverage is the percentage of employees covered by a collective agreement, including those who do not become union members. Answer: True Difficulty: Easy Copyright © 2024 Pearson Canada Inc. 142

Labour Relations in Canada, Sixth Edition

Chapter 1 Union Objectives, Processes, and Structure

Skill: Application of Knowledge LO 1.1 Outline the objectives of unions. 7. The organization of part-time employees continues to be relatively easy for unions. Answer: False Difficulty: Easy Skill: Application of Knowledge

LO 1.2 Describe union membership. 8. There has not been a decline in the unionization rate for young men . Answer: False Difficulty: Easy Skill: Application of Knowledge

LO 1.2 Describe union membership. 9. Union members may have higher levels of education than is commonly perceived. Answer: True Difficulty: Easy Skill: Application of Knowledge

LO 1.2 Describe union membership. 10. 31 percent of union members have a post-secondary certificate or diploma, while 30 percent have a university degree. Answer: True Difficulty: Easy Skill: Application of Knowledge

LO 1.2 Describe union membership.

11. Craft unions organize members of a trade or occupation. Answer: True Difficulty: Easy Skill: Application of Knowledge

LO 1.3 Explain the types of unions.

Labour Relations in Canada, Sixth Edition

Chapter 1 Union Objectives, Processes, and Structure

12. Industrial unions organize employees in different occupations in an organization. Answer: True Difficulty: Easy Skill: Application of Knowledge

LO 1.3 Explain the types of unions. 13. It is not possible that several unions could organize workers in the same industry. Answer: False Difficulty: Easy Skill: Application of Knowledge

LO 1.3 Explain the types of unions. 14. Unions do not support non-economic issues such as health and safety, work hours and job security. Answer False Difficulty: Easy Skill: Application of Knowledge LO 1.4 Outline the objectives and processes of unions. 15. Some of the improvements in working terms that unions are able to achieve are not often adopted in the non-union sector. Answer False Difficulty: Easy Skill: Application of Knowledge LO 1.1 Outline the strategic goals of unions. 16. Union political activity could involve working to elect a government that will pass legislation that could help a union negotiate more favourable terms of employment. Answer: True Difficulty: Easy Skill: Application of Knowledge LO 1.1 Outline the strategic goals of unions. 17. A union cannot protect freedom of speech through the collective agreement and the grievance process. Answer: False Difficulty: Easy Skill: Application of Knowledge LO 4.1 Outline the strategic goals of unions Copyright © 2024 Pearson Canada Inc. 144

Labour Relations in Canada, Sixth Edition

Chapter 1 Union Objectives, Processes, and Structure

18. Unions should be considered a business partner seeking to organize and represent employees regarding their terms and conditions of employment with an employer. Answer: True Difficulty: Easy Skill: Application of Knowledge LO 1.1 Outline the strategic goals of unions.

19. A union local is an administrative unit of a national or international union organization. Answer: True Difficulty: Easy Skill: Application of Knowledge

LO 1.4 Outline the objectives and processes of unions.

20. A local can have its own bylaws and constitution. Answer: True Difficulty: Easy Skill: Application of Knowledge

LO 1.4 Outline the objectives and processes of unions.

Multiple Choice 1. a. b. c. d.

Union objectives include which of the following? improving terms and conditions of employers protecting employers against arbitrary employee actions providing a process for conflict resolution and employee input pursuing demographic changes

Answer: c Difficulty: Moderate Skill: Application of Knowledge LO 1.1 Outline the strategic goals of unions.

Labour Relations in Canada, Sixth Edition

Chapter 1 Union Objectives, Processes, and Structure

2. Union density is the: a. percentage of agricultural employees who are union members b. percentage of non-agricultural employees in a geographic area c. percentage of non-agricultural workers who are union members d. number of non-agricultural workers who are union members Answer: c Difficulty: Moderate Skill: Concept LO 1.1 Outline the strategic goals of unions.

Union coverage is the: a. number of employees covered by a collective agreement, including those who do not become union members b. number of employees covered by a collective agreement, including those who do not become union c. percentage of employees including those who do not become union members d. percentage of employees covered by a collective agreement, including those who do not become union members

Answer: d Difficulty: Moderate Skill: Concept LO 1.1 Outline the strategic goals of unions.

4. A craft union has also been called a: a. horizontal union b. specialist union c. artist union d. non-industrial union Answer: a Difficulty: Moderate Skill: Concept 1.3 Explain the types of unions. 5. Union objectives include which of the following? a. Improving terms and conditions of client contracts b. Protecting against arbitrary government action c. Providing conflict resolution and employee input Pursuing demographic change Answer: c Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions.

Labour Relations in Canada, Sixth Edition

Chapter 1 Union Objectives, Processes, and Structure

6. By providing a process for the resolution of conflict and employee input, unions may assist: a. employers and increase productivity b. employees to decrease productivity c. government and increase productivity d. clients and increase productivity Answer: a Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions. 7. The roles and responsibilities of union locals are set out in the: a. constitution and bylaws of the larger parent union b. provincial or territorial legislation c. federal legislation d. organizational bylaws and policies Answer: a Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions. 8. Many union locals have a membership consisting of those who work for: a. one employer in a municipality b. all employers in a municipality c. all employers with the same skilled employees d. . one municipal government employees Answer: a Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions.

9. Union bylaws set out matters relating to the governance of the: a. local, including election and duties of officers, rules regarding meetings and committee structures b. parent union, including election and duties of officers, rules regarding meetings and committee structures c. local, including election and duties of officers, rules regarding meetings and organizational structures d. parent union including election and duties of officers, rules regarding employer meetings and committee structures Answer: a Copyright © 2024 Pearson Canada Inc. 147

Labour Relations in Canada, Sixth Edition

Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions.

10. The business agent is the key liaison between the: a. parent union and its local branches b. employees and employer c. employee and the parent union d. employer and the parent union Answer: a Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions. 11. Union locals obtain their operating funds from: a. government grants b. the parent union c. union dues d. the employer Answer: c Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions. 12. Union dues are a: a. specified percentage of an employee’s earnings b. a specified dollar amount of an employee’s earnings c. percentage of the organizational payroll d. percentage of the parent union expenses Answer: a Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions.

Chapter 1 Union Objectives, Processes, and Structure

Labour Relations in Canada, Sixth Edition

Chapter 1 Union Objectives, Processes, and Structure

13. Dues are a specified percentage of an employee’s earnings, typically: a. 1 to 2 percent b. 5 percent c. 10 percent d. 13 percent Answer: a Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions.

14. Who does an employee contact if they think the collective agreement has been violated? a. the organizational human resources management department b. the steward or the chief steward c. the parent union d. the labour relations board Answer: b Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions. 15. Trusteeship refers to a a. parent union temporarily taking direct control of one of its union locals b. a local union temporarily taking direct control of the organization c. a local union temporarily taking direct control of another local d. a local union temporarily taking direct control of the employes Answer: a Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions. 16. Unions: a. seek to influence government legislation and policy directions through lobbying, advertising and appearances before parliamentary and legislative committees b. do not seek to influence government legislation and policy directions as this is illegal c. seek to influence government legislation and policy directions through voting d. seek to influence government legislation and policy directions through influencing employee Answer: a Difficulty: Moderate Copyright © 2024 Pearson Canada Inc. 149

Labour Relations in Canada, Sixth Edition

Chapter 1 Union Objectives, Processes, and Structure

Skill: Concept LO 1.4 Outline the objectives and processes of unions. 17. Labour federation or labour congress is a: a. provincial or territorial government oversight body b. federal government oversight body c. association of unions d. association of employers Answer: c Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions.

18. The directly chartered union receives a charter from a: a. labour congress and is not affiliated with a national or international union b. labour congress and is affiliated with a national or international union c. labour party and is affiliated with a national or international government d. labour party and not affiliated with a national or international union Answer: a Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions. 19. The Canadian labour congress is not responsible for which of the following: a. lobbying the federal government regarding employment and labour relations legislation b. Pursuing economic and social policy favourable to workers at the federal level c. enforcing the CLC code of ethics d. maintaining links with labour movements in other provinces or territories Answer: d Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions. 20. A labour council is an association of: a. employees in a municipality or region b. unions in a municipality or region c. union members in a municipality or region d. employers unions in a municipality or region Answer: a Difficulty: Moderate Copyright © 2024 Pearson Canada Inc. 150

Labour Relations in Canada, Sixth Edition

Chapter 1 Union Objectives, Processes, and Structure

Skill: Concept LO 1.4 Outline the objectives and processes of unions.

Essay Questions 1.

Explain the role and importance of a union local? A union local serves as an administrative unit of a national or international (parent) union. The parent union provides support to its union local membership in collective bargaining and contract administration. Employers should clarify the relationship between the union local that represents their employees and the parent union, including matters such as the authority to call a strike.

Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions. 2.

Explain each of the union objectives.

• Improving terms and conditions of work for their members ▪ Protecting employees against arbitrary management actions ▪ Providing a process for conflict resolution and employee input ▪ Pursuing economic and social change Difficulty: Moderate Skill: Concept 1.1 Outline the strategic goals of unions. 3.

Why is it challenging to unionize part-time employees?

The organization of part-time employees continues to be a challenge for unions as many such employees are employed in the private-service sector, where unions have had difficulty organizing in the past. Part-time employees may not be engaged with the same employer for long periods of time, which also can challenge union organizers. Further, the use of part-time employees has been a source of conflict between unions and employers. Difficulty: Moderate Skill: Concept LO 1.2 Describe union membership.

Labour Relations in Canada, Sixth Edition

Chapter 1 Union Objectives, Processes, and Structure

Organizing employees Contract negotiation Strikes and boycotts Grievances and arbitration Court (legal) action Political activity Public relations Union–management collaboration Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions. 5.

Which functions of the union local do you think you would value the most as an unionized employee and why?

Administration of the collective agreement Collection and processing of union dues Representation at grievances and arbitration Collective bargaining on local issues Training and education of members Community service Political action Operation of a hiring hall Organizing employees Difficulty: Moderate Skill: Concept LO 1.4 Outline the objectives and processes of unions.

Labour Relations, Sixth Edition

Chapter 2 Labour Relations in Canada

Chapter 2 Labour Relations in Canada True/False 1. Some human resource management professionals s use the terms industrial relations and labour relations interchangeably. Answer: True Difficulty: Easy Skill: Application of Knowledge LO: 2.6 Discuss the role of the human resources management professional in unionized organizations. 2. There is a consensus on the meaning of the terms industrial relations and labour relations. Answer: False Difficulty: Easy Skill: Concept LO: 2.2 Describe the differences among labour relations, industrial relations and employee relations. 3. Labour relations are important because they affect both union and non-union employees. Answer: True Difficulty: Easy Skill: Concept LO: 2.1 Explain the importance of labour relations in today’s organizations. 4. Labour relations is defined as the study of all aspects of the union-management relationship. Answer: True Difficulty: Easy Skill: Concept LO: 2.2 Describe the differences among labour relations, industrial relations and employee relations. 5. The issue of improving health and safety in the workplace is within the industrial relations practice. Answer: True Difficulty: Easy Skill: Application of Knowledge LO: 2.1 Explain the importance of labour relations in today’s organizations.

Labour Relations, Sixth Edition

Chapter 2 Labour Relations in Canada

6. The Political Economy Approach to Labour Relations suggests that there is fundamental conflict of interest between employers and employees. Answer: True Difficulty: Moderate Skill: Concept LO: 2.3 Outline the historical development of unions and the implications of these events. 7. The Conciliation Act of 1907 required employers to recognize unions. Answer: False Difficulty: Moderate Skill: Concept LO: 2.3 Outline the historical development of unions and the implications of these events. 8. After an employer has been unionized an employee in the bargaining unit cannot make an agreement with the employer providing for additional vacation time. Answer: True Difficulty: Moderate Skill: Application of Knowledge LO: 2.1 Explain the importance of labour relations in today’s organizations. 9. When employees are not represented by a union, the employment relationship is governed by the contract between the parties, common law, and employment legislation. Answer: True Difficulty: Moderate Skill: Application of Knowledge LO: 2.5 Describe main differences between unionized and non-unionized organizations. 10. A unionized employer must give members of the bargaining unit reasonable notice to terminate them. Answer: False Difficulty: Moderate Skill: Application of Knowledge LO: 2.5 Describe main differences between unionized and non-unionized organizations. 11.The courts have the authority to order employers to reinstate non-union employees who have been wrongfully dismissed. Answer: False Difficulty: Moderate Skill: Application of Knowledge LO: 2.5 Describe main differences between unionized and non-unionized organizations. 11. Constructive dismissal means that an employer could not reduce an employee's pay by 15% Copyright © 2023 Pearson Canada Inc. 2

Labour Relations, Sixth Edition

Chapter 2 Labour Relations in Canada

unless the employee consents. Answer: True Difficulty: Moderate Skill: Application of Knowledge LO: 2.5 Describe main differences between unionized and non-unionized organizations. 12. Unionization affects the profitability but not the productivity of employers. Answer: False Difficulty: Moderate Skill: Application of Knowledge LO: 1.1 Explain the importance of labour relations in today’s organizations 13. A Systems Approach to labour relations refers to the industrial relationship, parties, processes, and outputs. Answer: False Difficulty: Moderate Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events 14. The processes in labour relations refer only to joint union-management activities such as contract negotiations. Answer: False Difficulty: Moderate Skill: Application of Knowledge LO: 1.4 Describe main differences between unionized and non-unionized organizations 15. Human resource management and labour relations professionals may have a different perspective on unions. Answer: True Difficulty: Easy Skill: Application of Knowledge 1.5 Discuss the role of the human resources management professional in unionized organizations 16. Without a union, the employment relationship would be governed exclusively by agreements between employers and individual employees. Answer: False Difficulty: Moderate Skill: Application of Knowledge LO: 1.4 Describe main differences between unionized and non-unionized organizations

Labour Relations, Sixth Edition

Chapter 2 Labour Relations in Canada

17. Wrongful dismissal means that an employer must have a valid reason to terminate an employee. Answer: False Difficulty: Moderate Skill: Application of Knowledge LO: 1.1 Explain the importance of labour relations in today’s organizations

Labour Relations, Sixth Edition

Chapter 2 Labour Relations in Canada

18. It is possible for collective agreements to provide less notice of termination to employees than the common law reasonable notice period. Answer: True Difficulty: Moderate Skill: Application of Knowledge LO: 1.1 Explain the importance of labour relations in today’s organizations 19. There are studies indicating that unionized employees have lower job satisfaction than nonunion employees. Answer: True Difficulty: Moderate Skill: Application of Knowledge 20. LO: 1.1 Explain the importance of labour relations in today’s organizationsAn Open Systems Framework for Labour Relations contains five elements: the parties, processes, the environment, outputs, and feedback. Answer: True Difficulty: Moderate Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events 21. The environmental factors affecting labour relations refer exclusively to the economy, technology, and legal issues. Answer: False Difficulty: Moderate Skill: Application of Knowledge LO: 1.1 Explain the importance of labour relations in today’s organizations 22. The Public Service Staff Relations Act had the effect of doubling the total union membership. Answer: True Difficulty: Moderate Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events 23. Labour relations in Canada are viewed as being co-operative in nature. Answer: False Difficulty: Moderate Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events

24. Craft unions historically represented skilled employees only.

Labour Relations, Sixth Edition

Chapter 2 Labour Relations in Canada

Answer: True Difficulty: Moderate Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events 25. The legal environment hinders collaboration between employers and unions because it provides that unions cannot agree to give up the right to strike. Answer: False Difficulty: Moderate Skill: Application of Knowledge LO: 1.1 Explain the importance of labour relations in today’s organizations 26. Social unionism refers to a union philosophy that is concerned with improving pay and working conditions as well as broader economic change. Answer: True Difficulty: Moderate Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events 27. Craft unions were independent local unions made up of various skilled employees. Answer: True Difficulty: Moderate Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events

29. One of the provisions of the Wagner Act was that employers had to recognize an employee’s right to join a union in the United States. Answer: True Difficulty: Moderate Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events 30. Privy Council Order 1003 established the rights and obligations fundamental to labour relations in Canada. Answer: True Difficulty: Moderate Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events Multiple Choice

Labour Relations, Sixth Edition

Chapter 2 Labour Relations in Canada

Labour relations is defined as the study of: a. all aspects of the union-management relationship b. the negotiation and administration of collective agreements c. methods to improve union-management relations d. compensation in unionized workplaces

Answer: a Difficulty: Easy Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events 2.

When a union represents employees: a. Employers are obligated to give reasonable notice when terminating employees. b. Disputes between the union and the employer are resolved in the courts. c. Employee job security is reduced. d. A termination of an employee could be overturned by an arbitrator.

Answer: d Difficulty: Moderate Skill: Application of Knowledge LO: 1.1 Explain the importance of labour relations in today’s organizations 3.

Privy Council Order 1003 (PC1003) legislation was modeled after: a. the Wagner Act b. the Charter of Rights and Freedom c. the Industrial Disputes Investigation Act d. the Public Service Staff Relations Act

Answer: a Difficulty: Moderate Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events

Labour Relations, Sixth Edition

Chapter 2 Labour Relations in Canada

WeRBurgersis reducing production because of a decrease in demand for its alternate meat products. When the organization reduces the size of its unionized workforce, which of the following is correct: a. the union must be given reasonable notice b. employees must be given reasonable notice c. employees must be given the notice provided for in the collective agreement d. employees cannot be terminated unless the union consents

Answer: c Difficulty: Moderate Skill: Application of Knowledge LO: 1.1 Explain the importance of labour relations in today’s organizations 5. Dunlop's model of industrial relations systems contains which of the following as elements: a. the distribution of power in society b. the context for the system c. workplace democracy d. political economy Answer: b Difficulty: Moderate Skill: Concept 6. 1.2 Describe the differences among labour relations, industrial relations and employee relationsAn open systems framework for labour relations has the following elements: a. parties, contract negotiation, the environment, outcomes, and feedback b. the environment, parties, processes, outcomes, and feedback c. parties, processes, the environment, outcomes, and legislation d. parties, processes, feedback, and outcomes Answer: b Difficulty: Moderate Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events The stakeholders in Dunlop’s system are: a. employees and their agents b. free trade agreements c. society d. non-union employees Answer: a Difficulty: Moderate Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events 8. The process component in a systems approach to labour relations includes which of the following: a. unilateral action by management 7.

Labour Relations, Sixth Edition

Chapter 2 Labour Relations in Canada

b. unilateral action by unions c. the environment d. a and b Answer: d Difficulty: Moderate Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events 9.

Which of the following is correct regarding feedback in a systems framework for labour relations: a. Experience with a process can not result in a party seeking to change the process. b. The feedback affects only the actors and processes in the system. c. Outputs of the labour relations system affect the cultural system used by the parties. d. Outputs of the labour relations system affect the legal system of the parties. e.

Answer: d Difficulty: Moderate Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events 10. A unionized employee has access to which of the following legal procedures and remedies: a. a suit for constructive dismissal b. a suit for wrongful dismissal c. reinstatement ordered by an arbitrator d. damages awarded by a judge for the breach of the collective agreement Answer: c Difficulty: Moderate Skill: Application of Knowledge LO: 1.1 Explain the importance of labour relations in today’s organizations 11. The unionization of employees is the least likely to affect which of the following: a. job satisfaction of employees b. costs of operations for the employer c. job security for employees d. the reasonable notice employees are entitled to Answer: d Difficulty: Moderate Skill: Application of Knowledge 1.1 Explain the importance of labour relations in today’s organizations 12. Which of the following are two dominant perspectives in the framework for labour relations: a. stakeholders and the environment Copyright © 2023 Pearson Canada Inc. 9

Labour Relations, Sixth Edition

Chapter 2 Labour Relations in Canada

b. processes engaged in by the actors and outputs c. cost and productivity d. Systems approach and the political economy approach Answer: d Difficulty: Moderate Skill: Application of Knowledge 1.1 Explain the importance of labour relations in today’s organizations 13. A political economy approach to labour relations emphasizes which of the following: a. conflict between employer and employee interests b. a web of rules c. an ideology shared by employers and unions d. the values of employers and unions Answer: a Difficulty: Moderate Skill: Concept 1.1 Explain the importance of labour relations in today’s organizations 14. Which of the following is correct regarding the environment component in a systems approach to labour relations: a. environmental factors do not effect each other b. outputs are an element of the system c. the distribution of power in society is an element of the system d. unions and employers may attempt to influence or change their environment Answer: d Difficulty: Moderate Skill: Concept 1.1 Explain the importance of labour relations in today’s organizations 15. The values and beliefs of the Canadian public are part of: a. the legal environment b. social environment c. political environment d. economic environment Answer: b Difficulty: Moderate Skill: Concept 1.1 Explain the importance of labour relations in today’s organizations 16. Which of the following is correct regarding the issue of employer and union collaboration: a. the legal environment may impact collaboration b. the labour relations system is viewed as being collaborative c. collaboration is universally accepted as being good for both parties Copyright © 2023 Pearson Canada Inc. 10

Labour Relations, Sixth Edition

Chapter 2 Labour Relations in Canada

d. collaboration is an essential component in a systems approach to labour relations Answer: a Difficulty: Moderate Skill: Concept 1.1 Explain the importance of labour relations in today’s organizations 17. Which of the following is correct regarding a systems framework for labour relations: a. It establishes that employers are the key stakeholder in labour relations. b. It minimizes the importance of environmental factors. c. It establishes that contract negotiation is the only process involved in labour relations. d. It illustrates that there are numerous results or outputs. Answer: d Difficulty: Moderate Skill: Concept 1.1 Explain the importance of labour relations in today’s organizations 18. PC 1003 had what impact on employers and unions? a. It prohibited many activities that companies used to resist a union. b. It prohibited many activities by unions in the certification process c. It separated employers into federal and provincial jurisdictions d. It provided a framework for employers and unions for certification of a union Answer: d Difficulty: Moderate Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events 19. The Charter of Rights and Freedoms had what significance to unions in Canada a. It established provincial and federal jurisdictions with respect to employment laws. b. It provided the right of public service employees to unionize c. It prohibited the right of a government to legislated employees back to work d. It prohibited the right of essential service employees the right to strike. Answer: b

Difficulty: Moderate Skill: Concept LO: 1.3 Outline the historical development of unions and the implications of these events Essay Questions 1. Describe the differences in the relationship between employers and employees in non-union and unionized environments. Unions are involved in all aspects of the union–management relationship, including the establishment of union bargaining rights, the negotiation process, and the administration of a Copyright © 2023 Pearson Canada Inc. 11