Women In Business Fall 2019

Women In Business

October 30, 2019 B1

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Fall 2019

Women in Business STRENGTHEN

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PRESENTED BY 5th Annual

WOMEN IN LEADERSHIP

CONFERENCE The Power of Intention

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October 30, 2019

Women In Business

Special Advertising Section

Moving forward, and reaching out with Eileen Hattan Lynch

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ileen Hattan Lynch has served as Chief of Staff and District Director to Illinois State Senator Don Harmon since 2013. Before joining Senator Harmon, she served as a Senior Policy Advisor in the Illinois Governor’s Office of Policy Development, the Legislative and Advocacy Coordinator for the League of Women Voters of Illinois and as a Legislative Assistant for the United States Senate in Washington D.C. In these positions she has handled policy, communications, community outreach and constituent service across a broad range of policy topics.

Eileen believes in the power and central mission of government to improve people’s lives and to advocate for those who might not otherwise have a voice. Staying in touch with and helping constituents whenever

possible is always at the forefront of her workdays. Contributing to positive change and handling community relations and public outreach have been very meaningful, natural and rewarding aspects of the job.

“We want to serve as an advocate on matters that impact their workplaces and families.”

- Eileen Hattan Lynch Senator Harmon is a champion for the environment, women’s rights, equality and policies that support working families, all priorities to Eileen, as well. Women leaders in our area need to know about policy matters that are moving forward, and to know that

we are always reaching out for their input to inform the Senator’s work in Springfield. We want to serve as an advocate on matters that impact their workplaces and families.

Eileen became Committeewoman for the Democratic Party of Oak Park in April 2019 and has been involved with Democratic Party politics for over 25 years. As Committeewoman, she advises on policy, communications and outreach to the community and the party membership, working to promote progressive causes and elect democratic candidates.

Eileen lives in Oak Park with her husband, Dan, and their 4 children.

Eileen Hattan Lynch

Senator

Don Harmon President Pro Tempore

6941-B W. North Avenue, Oak Park, IL 60302 (708) 848-2002 329 Capitol Building Springfield, IL 62706 (217) 782-8176

www.donharmon.org

harmon@senatedem.illlinois.gov

Celebrating Women in Leadership.

We are happy to support the 5th Annual Women in Leadership Conference 6941-B W. North Avenue, Oak Park, IL 60302 • www.donharmon.org

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Women In Business

Contact Catherine Simon-Vobornik "Making dreams come true one home at a time."

Baird & Warner Oak Park/River Forest 1037 Chicago Ave. Oak Park, IL 60302 Direct: 312.501.4048 / Office: 708.697.5942 Email: catherine.simon@bairdwarner.com Website: catherinesimon.bairdwarner.com

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If your property is currently listed, please disregard this solicitation. Information provided is not guaranteed and subject to change and withdrawal without notice

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Oak Park Area Association of Realtors' 2015 Realtor of the Year

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October 30, 2019

Women In Business

Special Advertising Section

Accion Supports Women-Owned Businesses

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ince 1994, Accion has helped neighborhood entrepreneurs grow by providing the capital, coaching, and connections small business owners need to create wealth and jobs throughout Illinois and Indiana. Accion provides small business loans between $500 and $100,000 at fair prices. Accion is different than other lenders. As a nonprofit, all revenue generated from loans is reinvested to help more entrepreneurs grow. Accion’s office is located at The Hatchery on the corner of Kedzie and Lake St in East Garfield Park.

One such entrepreneur that Accion has helped is Latoya Pinson. Latoya was born and raised on Chicago’s West Side in the Austin neighborhood.

Full of immense pride for her community, she founded her business, The Lighthouse Café, in Austin to create a space where neighbors can come together, hold meetings, and relax over a warm cup of coffee.

Latoya is a passionate entrepreneur with a dedication to improving her community. Before opening The Lighthouse Café, she spent six years working for By the Hand Club

for Kids, a faith-based after school program that helps students improve their reading skills. Through this work, Latoya developed a deep connection to students and parents in Austin and further realized the

“We want The Lighthouse Café to be a positive light in the community.”

- Latoya Pinson need for more community spaces in the neighborhood. “We want The Lighthouse Café to be a positive light in the community,” Latoya said.

The Lighthouse Café is currently undergoing renovations. While Latoya is excited for the business to open this fall, she acknowledges that there have been challenges along the way.

Finding access to capital to get started was especially difficult. Latoya secured a loan from Accion in spring of 2019 to help cover her business location deposit and first month’s rent payment.

“I knew that Accion provided smaller loans and the process was not very hard,” Latoya said. “Our Accion loan was very helpful to get us started,” she added. In addition, Latoya received a Neighborhood Opportunity Fund grant from the City of Chicago, which is supporting renovation, equipment and furniture costs.

While there is still work to complete before opening, Latoya is proud to see her business evolve from concept to reality. The Lighthouse Café surely promises to shine a beacon of light in Austin by providing a place for neighbors to come together and build community.

Does your business need help with access to capital or coaching? Contact Accion at 312-275-3000 or info@ accionchicago.org to learn more about small business loans and free business coaching for entrepreneurs. More information at us.accion.org/chicago.

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Women In Business

October 30, 2019 B5

Special Advertising Section

Building a Business One Brick at a Time

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ori Hannigan remembers the time she built her first chimney after being hired by Edward Cross & Son, Inc. in Oak Park. Mr. Cross put her in his garage on a rainy day, mixed mortar and laid out a pattern for a chimney. He started the structure, handed the trowel and bucket of mortar to Lori, said it was all hers and left.

She wanted to insure she did the best work possible and therefore decided to start the structure over. When Mr. Cross returned two hours later, he was impressed to find a chimney about eight courses tall that was both exactly plumb, or aligned, and level.

Edward Cross & Son, Inc. has been in business since 1937. After years of dedicated, quality work, Lori became the owner in 1987. She continues to strive for perfection in all her projects and does not expect her staff to complete any task she herself cannot do. Whether it is setting up a forty foot ladder or pulling up a heavy bucket of mortar to the roof of a house, Lori shows her employees she is not just the boss, but a determined laborer and tuckpointer. Consequently, she is proud to have made a name for herself in a male dominated industry.

Lori specializes in chimney rebuilding and masonry repairs. With her attention to detail,

Lori and her team use their skills as artists to rebuild and repair old structures to their former glory. She has even worked on many Frank Lloyd Wright homes. The Lori Hannigan project with the biggest challenge, but that resulted in the biggest success, was rebuilding the large chimney on the Adams Home at 710 Augusta in Oak Park. It involved a large scaffolding system, cleaning all the bricks, and restoring the chimney to the exact same design in order to satisfy the Frank Lloyd Wright Historical Board.

Lori helps clients understand the standards of the industry so they know what to expect from contractors in the future. She even teaches her customers about what caused the problems that are being fixed. These qualities truly make Edward Cross & Sons, Inc. a unique business.

Technology Solutions and Support

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began my passion for technology at the age of 25 when I worked for an IT Consulting firm doing staffing and business development. I was recruiting programmers and project managers during the .Com era to develop and implement systems. During my client meetings I became fascinated with the business growth they were experiencing through technology. I knew that there would be a future in technology for everyone especially businesses. In 2005 I founded MXOtech.

Our business has evolved drastically from the time I started MXOtech. We are an industry focused IT company with a concentration on security/compliance with a technology vision for every client. This has taken several years to implement, one quarter at a time, with an experienced technology team.

Cyber Security is a big topic today and we have made it our mission to build out a security practice with a HITRUST certification to protect our clients’ most critical asset – data! Many companies provide Application Development and IT Managed Services, but we have the expertise to wrap security around it all.

I achieved great success with my business after just a few short years. Much of this was due to joining a professional group for

MSP’s that taught me how to implement unique marketing strategies that communicated we were experts in our field.

This group provided me with the tools to implement and consistently follow important business processes.

However, even with all these tools that helped make MXOtech a success in a relatively short amount of time, I could see that I needed more leadership within the company or else we would fall behind. I knew I did not have all the skills needed to take MXOtech beyond my vision.

Technology was changing, and I needed expertise; and my growing staff needed mentorship. I spent almost a year building a leadership team for my company to help fill in what I could not do by myself. This took an immense amount of patience and planning. I ultimately selected members for my leadership team of varying skill, expertise, and age; each providing a unique perspective and skill-set. We share the same goal: building a great culture, providing kick-ass customer service, and innovation of IT solutions to help our clients grow their businesses.

Joanna Sobran/MXOtech 1101 West Adams, Suite A, Chicago, IL 60607 www.mxotech.com

Lori Hannigan 518 N. Lombard Ave. Oak Park, IL 60302

708-848-8631 • Tuckpointing • Building Cleaning • Window Caulking • Chimney Repairs • Fully Insured

Women Are Powerful, Especially When We Work Together!

As a woman entrepreneur, I understand the hurdles you’ve had to overcome to get where you are. It takes strength and determination to build a business, but it also takes support from the community.

My name is Joanna Sobran, Founder & CEO of MXOtech. For over 13 years, I’ve been helping Chicago’s SMBs to best leverage technology to grow their business.

My team and I have worked with hundreds of clients on custom cybersecurity prevention plans. Unfortunately, I’ve witnessed the damage of cyberattacks and I would hate to see something like that happen to you.

To help, I’ve put together a Security Protection Kit that you can download for free on our website which includes three printable posters for your office on how to spot phishing scams, browse safely on social media, and keep secure passwords. I hope you’ll find the materials helpful!

Joanna

Download your FREE Security Protection Kit on our website at: www.mxotech.com/ProtectMyWBE

www.mxotech.com | 312.554.5699

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October 30, 2019

Women In Business

Special Advertising Section

5th Annual

WOMEN IN LEADERSHIP

Thank you for attending!

CONFERENCE The Power of Intention Featured speakers:

Reesheda GrahamWashington

Reesheda hails from the Austin Community and has lived throughout the Chicagoland area her entire life. She is the founding CEO of L!VE 2.0, LLC (livexclamation.com), and the CEO of RGW Consulting, LLC, a boutique consulting firm that designs equity-based solutions toward the multiplication of holistic asset-based community development through coaching, training, consulting, and facilitation practices (rgwashington.

com). A trained educator and administrator, and a licensed minister and coach, Reesheda focuses her efforts on initiatives that touch on subjects of equity, appropriation, contemplative mindfulness, peacemaking, and reconciliatory practices. She speaks at conferences throughout the country on these topics, and is a bit of a world traveler, having studied the lives of people and the context of communities in the Congo, South Africa, Nicaragua, Guatemala, Canada, Israel, Palestine, and, of course, the United States. Co-author of Soul Force: Seven Pivots toward Courage, Community, and Change, Reesheda co-penned this book as a guide to transformational living.

What message do you want to send to women in our community?

We honor the stories of women who are daily defying odds and changing the world. We are creating space for women to connect, learn, and empower. We are acknowledging that there is beauty in our differences and reminded, by coming together, how powerful women are. Women have a range of roles and are required to lead in multiple capacities. There is something for every woman at this conference, even if their leadership role looks different from their neighbors. Our conference does not end after the last speaker closes, as those who attend take with them tools to use in their personal and professional lives to move our communities forward.

What makes the Women in Leadership Conference unique?

Eileen Lynch Chief of Staff 39th District, Senator Don Harmon, and Committeewoman for the Democratic Party of Oak Park

What message do you want to send to women in our community?

Be kind to yourself, and to each other. Unapologetically embrace the fullness of who you are. With intention, own your influence and pour into each other. Let us all grow

down the myriad details of their lives, identifying the greatest opportunities for growth, and then equipping them with the tools they need for growth. Through her 90-Day Challenge program, Linda helps clients strategize a practical action plan that nets positive results much faster than they imagined possible. An expert “tough love” practitioner, Linda challenges women—many of whom are already high-achieving standouts in a variety of fields—to buck the status quo and grow in their capacity to be extraordinary.

Discarding distractions, including emotional and mental blocks, is a key element in their success. The focused, disciplined and loving embodiment of this conference’s “Power of Intention” theme, Linda is thrilled to help attendees take immediate steps toward sustained success in their endeavors. To learn more about Linda and the impact she is making, visit BusinessWomenWarriors.com.

Committee Spotlight:

together, and celebrate each other, as we were not meant to do this walk alone.

Amanda Smith Utilization Management Coordinator, Riveredge Hospital

Amanda Smith

Mother, grandmother, business executive, real estate entrepreneur— each is only a partial description of Linda Berger. As the founder of Business Women Warriors, Linda has identified her most passionate business and life calling. Building on over 30 years of sales, management, investment, and entrepreneurial experience, Linda guides professional women to discover their Inner Warrior’s power of love, strength and compassion while taking their “rightful seat at the table.” In the process, she sets them on the path to greater accomplishment in their careers and lives—and to make a more profound impact on the world. Clients credit Linda as an extraordinary listener with a knack for boiling

Karen Burmeister Business Development, MXO Tech

As women, we need to stick together and support one Karen Burmesiter another. I read a quote recently that said “be the woman who fixes another woman’s crown without telling the world it was crooked.” I think that quote embodies how we should treat one another.

Let’s empower each other, not compete. We’re stronger together!

Linda Berger

Eileen Lynch

What message would you like to send to women in our community?

Senator Harmon is a champion of women’s rights,

Riveredge Hospital

8311 W. Roosevelt Road, Forest Park, IL HOSTED BY:

workplace equality and policies that support working families. I want women leaders in our area to know about the important policy matters that are moving forward, and to know that we are always reaching out for their input to inform the Senator’s work in Springfield. We also want them to know that the district office is here to be an advocate and a help on matters of importance to them.

What makes the Women in Leadership conference unique?

We have so many interesting women leaders right here in our own backyard who share many of the same workplace challenges, as well as a commitment to getting things done right. I appreciate the opportunity to exchange ideas, gain the perspective of my peers and learn about work going on in other professions as a way of keeping in touch, but also as a way of improving upon my own commitments.

Tandra Rutledge, MA Director of Business Development, Riveredge Hospital

Tandra Rutledge

and success. In spite of these ever present challenges, we must walk unapoligetically in our own authentic power. We must know who we are, believe in who we are and change (if needed) who we are to achieve our goals. Take a seat at the table and don't be silenced.

Remember, the battle cry heard across the country when Sentator Elizabeth Warren was silenced in the Senate, "Nonetheless, she peristed."

Natalie Johnson Client Engagement Specialist, Wednesday Journal

What message do you want to send to women in our community?

Women are powerful beings.

Take hold of your power. Use your voice, even if it’s a whisper. There is great strength in walking in your authentic path. We are all on this journey together, learning as we go.

Natalie Johnson

What message would you like to send to women in our community?

As women, we face external challenges to our leadership

Wednesday October 30, 2019 • 12-4pm SPONSORED BY:

Proud Heritage

Women In Business

October 30, 2019 B7

Special Advertising Section

5th Annual

WOMEN IN LEADERSHIP

CONFERENCE The Power of Intention

See you next year!

Speakers Bios:

Lisa Bany

Lisa Bany is an instructor, director and coach at The Second City. She has authored numerous books, including On Stage: Theatre Games and Activities for Kids; Show Time: Lisa Bany Music, Dance and Drama Activities for Kids; Funny Bones; and Family Fun Nights. She started teaching at The Second City in the early nineties has directed and taught throughout the Chicagoland area. A graduate of Columbia College, Lisa is a member of the Association for Applied and Therapeutic Humor.

Angela Nino

Angela Nino is a Certified Forensic Interviewer and the Chief Executive Officer for Empathic Workplace. She teaches seminars on workplace interviews, invesAngela Nino tigations, and difficult conversations. Angela is a graduate of The Second City improv training program.

Brynne Hovde

Brynne is the co-founder and operations director of The Nova Collective, a learning and communications firm that focuses on Diversity, Equity & Inclusion in Brynne Hovde the workplace. Prior to founding Nova, Brynne oversaw all client services for Second City Works, the B2B arm of the Second City theater. Via a partnership with Social Justice Education, part of Northwestern University’s Inclusion & Community team, Brynne has under-

gone focused study in Deconstructing Whiteness and Social Justice Facilitation programs. Brynne currently lives in Oak Park, where she is a co-founder of Race Conscious Dialogues - a community program for people who are white to learn about, unpack, and engage in dismantling white supremacy. She also serves on the Oak Park Community Relations Commission, an advisement board to Village government that focuses on fostering diversity & inclusion within the Village of Oak Park.

Hope England

Hope England is an activist, comedian, rebel, trauma psychotherapist, and non-profit entrepreneur.

She’s also a pioneer of using improvisational comedy and humor Hope England as a tool to promote healing, build resilience and help navigate loss.

She is the founder, CEO, and Chief Laugh Ambassador at Humor for Hope, a Chicago based 501(c)3 that uses improvisational comedy to empower children and families coping with the ongoing challenges of trauma, displacement and acute, chronic, and terminal illness. Hope’s current projects include bringing the healing power of Humor for Hope to Northwestern Hospital, Lurie Children’s Hospital, and Comer Children’s Hospital through volunteering with pediatric patients. She has made it her mission to leave this world better than how she found it.

Antonia Ruppert

Antonia Ruppert

Chicago born artist, Antonia Ruppert used to draw on discarded pantyhose paper inserts her mother had. The family of seven did not have extra money for art

supplies. From these humble beginnings, Ruppert, a fine arts graduate of Loyola University Chicago, creates paintings that connect people and tell a story.

Her work can be found in numerous regional venues including: University of Chicago Hospitals, Chicago Public Library, Acorn Public Library, Austin Childcare Network, Forest Park Park District, Berwyn North School District 98, Elmwood Park Public Library, Grand Prairie Services, Living Springs Community Church, Markham Public Library, Oak Forest Park District and the Oak Park Area Arts Council. It is from these experiences that Ruppert seeks to uplift her entire community with artistic expression.

Dima Ali

Dima Ali is a Muslim, Arab- American Cultural and Religion Educator/ Facilitator and passionate social and racial justice Activist. When Immigration and Islamophobia have Dima Ali taken over the mainstream, Dima educates and dispels misconceptions about the immigration process, the immigrant experience, and Muslims in America. Dima is an entrepreneur and a creative business woman.

senior advocate, she is passionate about minority rights and has worked for years to challenge injustice and support efforts to build fairer and more inclusive societies.

Lizette Solis

Dr. Lizette Solis has over 15 years’ experience in progressive roles with for-profit and leading non-profit organizations, that have Lizette Solis focused on providing social and mental health services, human rights and educational advocacy, and have promoted thriving communities. Dr. Solis has a solid background in management and operations oversight, working across various settings including businesses, schools, community-based programs, and international development/cross-cultural work. Combining skills in international and organizational psychology, business management, and NGO administration to target talent management, workplace productivity, provide motivational leadership, and create inclusive environments. . Currently, she is Director of Residential Services at Riveredge Hospital.

Reine Hanna

Reine Hanna is the co-founder and director of the Assyrian Policy Institute, a nonprofit which aims to support Assyrians as they struggle to maintain their rights Reine Hanna in their ancestral homeland.

She has visited conflict areas in Middle East to conduct fact-finding missions and has authored several authoritative human rights reports on issues affecting Assyrians. As the organization’s

Thank you to all of the Women In Leadership 2019 sponsors: Proud Heritage

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October 30, 2019

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RIVEREDGE HOSPITAL'S OWN

2019 Women in

2019 LEADERSHIP Career Opportunities at www.RiveredgeHospital.com

Women In Business

Women In Business

At Mathnasium, Jana Frank is changing lives through math

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or as long as she can remember Jana Frank has always loved school.

From the time she was a small child teaching the ABCs to her little brother, to the years she spent as a public school teacher, to the opening of her own tutoring center, Mathnasium of Oak Park/River Forest, Jana has enjoyed the experience of helping others learn.

Jana’s teaching career began in the Chicago Public Schools. While she loved her classroom and was devoted to her students, she grew frustrated with the politics of the system. As a math teacher, she struggled to reconcile her knowledge of how students actually learn with mandates to teach to the standardized tests. “I didn’t want to just force feed formulas to my students,” Jana explains, “and the set-up of the curriculum did not allow the opportunity to explore math deeply or help my students actually understand the concepts versus just memorizing and doing computations.”

When Jana discovered the Mathnasium franchise, with its Make Math Make Sense philosophy, she knew that she had found the right fit. Mathnasium matched Jana’s own teaching style, one that used best practices and aligned with the real interests of the child. In Mathnasium, Jana felt the freedom

to finally teach in ways that not only worked, but actually inspired kids to like and get excited about math.

In the six years that Mathnasium has been in Oak Park, Jana and her talented staff of “cool Jana Frank math nerds” have compiled an impressive list of achievement.

“Our Brag Board is literally covered in success stories,” Jana beams. One student went from an “F” to a “B” in a matter of weeks, a high schooler got his first “A” ever, others moved up to advanced math classes, the list goes on and on.

With Mathnasium, Jana found her calling.

“It is so amazing,” she says, “to watch as kids learn to believe and challenge themselves and gain confidence. It carries over into all areas of their lives.”

Mathnasium of Oak Park/River Forest is located at 1101 Chicago Ave., in Oak Park, and can be reached at (708) 613-4007. You can also visit them at their two other locations, 1 S. Waiola Ave, in LaGrange and 100 E. Northwest Hwy in Mount Prospect.

The Village of River Forest is Proud to Support the 5th Annual Woman in Leadership Conference Proud Heritage

400 Park Avenue River Forest, IL 60305 708.366.8500

Cathy Adduci, President of River Forest

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Women In Business

Special Advertising Section

Reach your goals with personalized solutions

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hen you walk into Everett Wealth Solutions, Inc. for an appointment, you immediately notice your name on a welcome sign. It is a fitting personal touch in a firm that treats every client as an individual.

When founder Chris Everett first considered financial services, it was a good fit for the part of her that has always known she was a healer. Now, 30 years later, Everett has designed two programs that consider the whole person and not just their financial goals.

Your Personal Wealth Solution is her level one service that provides fee-only fiduciary financial planning and asset management services. Everett admits you can get basic financial planning from other fee-only fiduciary advisors but believes Your Personal Wealth Solution is a step above.

Your Identity Alignment SolutionTM takes financial planning to a much higher level and is not for everyone. It is for people who want everything at a much higher level. This experience helps you create and implement a plan for your financial resources that is aligned with who you truly are and explores the relationship you have to and with money. Everett created Your

Identity Alignment Solution™ based on her experience working with hundreds of clients over three decades. She states “Many people have put their dreams on a shelf and labeled them unattainable. However, by creating a plan that is aligned with who

questions or smash a few tomatoes to get to your breakthrough.”

Additionally, Everett finds that many get into trouble because they listen to “cookie-cutter” thinking and act on common knowledge. “This is information and ideas

1. Honestly assess your current situation. What’s working and what isn’t?

2. G et greater clarity about who you really are and what you want out of life. She calls this Your Identity Truth.

"By creating a plan that is aligned with who you truly are, with understanding about the relationship you’ve had to and with money, those dreams become viable.”

evelop an integrated plan to 3. D achieve Your Identity Truth with regard to your family, business or work-life, and lifestyle passing on your desired legacy properly structured financial products and services

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you truly are, with understanding about the relationship you’ve had to and with money, those dreams become viable.”

Everett stresses how important it is to help you identify false thinking that limits break through to a more fulfilling and enjoyable life. “I’m not afraid to ask the tough

Everett recommends you do three things:

commonly held, but not necessarily right for their personal situation. We call this The Common Knowledge Trap. When you fall into this trap, you are likely to “leak” a lot of money, have unknown risk and therefore not enjoy your life to the fullest. We help every client avoid this trap.”

Schedule a Pre-Discover phone call.

It’s easy. You can schedule at www.

EverettWealthSolutions.com or call the office at 708-771-7777.

Everett Wealth Solutions is located at 407 Marengo Avenue, Forest Park.

Your Identity Alignment Solution

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We work with people who want honest, fiduciary conversation and strategy that leads to the best financial decisions.

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and seen on

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Everett Wealth Solutions, Inc. [EWS] is a registered investment advisor. EWS provides fee-only fiduciary financial planning as asset management services.

Women In Business

Hear Better at CAA The Hearing Place

C

ynthia Chow bought CAA The Hearing Place in February of 2018, after working at the practice since 2016, but the practice itself is older than she is. Cynthia has always been enchanted by the field of audiology, “How we hear and how everything comes together to give the perception of sound is simply fascinating.

I enjoy the unique challenges people with hearing related concerns have and addressing them to help each individual achieve better hearing.”

and therefore do not need to meet a sales quota. This allows us to take a patient centered approach as we decide what hearing aid style, technology and manufacturer is right for them. Typically national chain stores offer have a standardized approach to hearing care with limited options for amplification. With us, we work with you and your hearing needs to determine which hearing aid style and technology is best for you and your budget and lifestyle.”

Cynthia and her practice offer patient centered hearing care to help individuals hear their very best. They take the time to learn about their patients and their lifestyle to find a hearing solution that actually works for them. The Oak Park and River Forest Chamber of Commerce recently honored the success of Cynthia’s efforts, awarding her the 2019 Spotlight Business Award for Customer Experience.

Cynthia loves the opportunity her business affords her to make a positive impact in people’s lives. As her industry continues to change, with both improved hearing aid technology and the possibility of over the counter hearing aids for mild hearing loss, she will continue to bring her expertise to improve her clients’ quality of life. “It’s one of the most amazing things to help people be able to hear sound the way they should again.”

One of Cynthia’s greatest challenge is letting potential customers know about the benefits she can offer them as an independent business. “We are not contracted with any manufacturer

October 30, 2019 B11

Special Advertising Section

CAA, The Hearing Place is located at 6905 North Ave., Oak Park. Phone is 708-4457171 or visit www.savehearing.com.

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B12

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October 30, 2019

Special Advertising Section

Women In Business

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Abby is driven by her love of working with people. One thing she did not expect about owning her own business was the challenge of day-to-day operations. Planning, the developing, organizing, and maintaining a business is demanding work. It might be easy to open, but keeping it going is consuming and emotionally draining. “I went into this business thinking it would be relaxing,” she confides, “It’s relaxing for customer, but not for me.” Despite the hard work, Abby feels blessed to be busy, and thrives on the hard work, juggling the constant balance between family and work.

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