How companies can leverage Microsoft Dynamics 365 to accelerate business growth
Microsoft Dynamics 365
• Microsoft Dynamics 365 was launched in 2016, when Microsoft created a seamlessly integrated solution that brought together Dynamics AX, its ERP application, and the Dynamics CRM application.
• Microsoft Dynamics 365 is essentially a combination of Enterprise Resource Planning (ERP) software and Customer Relationship Management (CRM) software, with the added advantage of Power BI reporting functions.
• CRM is focused on the customer, ERP focuses on the business and its operations. Both systems enable the company-wide sharing of information.
The Common Data Model
• Enterprise software solutions require the use of specific data handling techniques and database format which is unique to the software with which it is intended to be used, which restricts its compatibility with other external apps.
• It can also be quite challenging to integrate and upgrade customised databases. To solve this issue, Microsoft developed standardised and consistent database schematics, where their customer base can easily integrate any new solution that Microsoft brings out under the scope of Dynamics 365.
• The Common Data Model allows for the integration with all Microsoft applications, and also any other applications using a standard API.
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The Capabilities of Microsoft Dynamics 365
Service
Microsoft Dynamics 365 for Customer
Microsoft Dynamics 365 for Field Service Management
Microsoft Dynamics 365 for Finance & Operations
Microsoft Dynamics 365 For Marketing
Microsoft Dynamics 365 for Project Service Automation
Dynamics 365 for Retail
Microsoft Dynamics 365 for Sales
• Talent
Why Microsoft?
• Microsoft Dynamics 365 is an excellent toolkit that allows for the integrated management of customers and the organization alike, through a collection of apps that function as a well-oiled machine and an integrated whole.
• If you are looking to take your business to the next level with the power of cutting-edge technology and innovative digital solutions, reach out to our team of experts and we will make it happen!
Thank You
