Digital Acceleration: The Biggest Opportunity Of 2022
Every Company is a Technology Company. No matter what industry you’re in, what service or products you provide, or who your target market is, today every company is a technology company. Customer expectations are different in today’s new digital-first world, meaning that companies that would have never been considered “tech” companies 10 years ago, now have to be implementing technology regularly just to be on an even playing field in their industry. The reality is, that we’ve become spoiled consumers. We are accustomed to having the world at our fingertips. Feeling hungry? Order anything from Uber Eats with a few clicks on an app and it’s at your doorstep. Need to know how to do just about anything? Quickly ask Google. Need new shoes for a work event tomorrow? Order it on Amazon and it’s at your doorstep in less than 24 hours. We are spoiled with choice and customization, so much that we’ve come to expect it. Customers expect their services and experiences to be customized and personal. This creates a huge opportunity for organizations to create value by meeting their needs, but it will require an