Terms & Conditions

Abandonment Policy

Tickets, Badges & Special Offers - in the event of racing being abandoned refunds on admission tickets purchased will be paid as follows: a) abandonment before completion of the first race – full refund; b) abandonment before completion of the third race – 50% refund; c) abandonment thereafter – no refund. Newbury Racecourse will not refund the cost of racecard purchases in the event of abandonment. Cash cannot be refunded on the day. Racegoers should send their tickets (as proof of purchase) for a refund to Newbury Racecourse plc, Newbury Racecourse, Berkshire, RG14 7NZ.

Hennessy & Racegoers Restaurant - If the meeting is abandoned two hours prior to the first race a credit note will be issued. If abandoned before the start of racing, the client has a choice – either transfer the booking to another meeting or continue with meal. To transfer booking to another equivalent meeting, the badge /ticket must be returned.

Hospitality Boxes. If the meeting is abandoned prior to the first race or before lunch has been served a FULL REFUND is given. If racing is abandoned once lunch has been taken – 50% REFUND, if abandoned between 1st and 3rd race –25% REFUND; abandoned after the 3rd race – NO REFUND. Please note proof of purchase (ticket or badge) must be returned to qualify for a refund in all circumstances.

Admission

All tickets, badges and other forms of entry to the Racecourse (including car parks and other surrounding areas owned by the Racecourse) are issued strictly subject to the Racecourse’s terms and conditions of entry. The terms and conditions of entry are available on request from the Racecourse Office and can be found on our website. The Racecourse has the right to refuse admission or expel an attendee where an attendee has breached or is likely to breach the terms and conditions of entry.

Betting

Laying of bets is subject to Racecourse terms and conditions. The Betting Ring Manager is located in the Grandstand ground floor, opposite Donna Italia, today. Customers of the boards and rails bookmakers should check their itemised tickets immediately on receipt, as mistakes cannot be rectified after the ‘off’.

Collecting your winnings: If your selection wins (or, in the case of a place bet, is placed), hand the ticket back to the bookmaker for settlement.

NEVER destroy your ticket until after the ‘Weighed in’ announcement has been made. There may still be a Steward’s Enquiry and the first past the post, or placed horses may be disqualified.

With Bookmakers: A late pay service is available in case a bookmaker leaves the course before you have collected your winnings. Late pay claims should be sent to 3A Kings Hall, Parsons Green, St Ives, Cambridgeshire, PE27 4WY

With the Tote: Winning tickets not claimed on the course can be redeemed by returning your winning ticket to: Britbet, Customer Services, Aintree Racecourse, Princess Royal Stand, Ormskirk Road, Liverpool L9 5AS

Food And Drink

Food and drink may not be brought into the Racecourse enclosures. You are requested not to take bottles or glasses outside bar and restaurant areas.

General Disclaimer

The contents of this racecard are for information only and, as far as is reasonably practical, are accurate at the time of going to press. Newbury Racecourse plc reserves the right to amend the programme due to unforeseen circumstances.

Stable Staff Recognition

Newbury Racecourse is pleased to announce that for all Grade and Group races held here, the groom in charge of the winning horse will receive a memento as recognition of their hard work.

Unauthorised Trading

Unauthorised trading, advertising, leafleting and other commercial or promotional activities is strictly subject to the terms and conditions of entry. Contact the Racecourse on (01635) 40015 for further information.

Use Of Camera, Video, Computer And Telecommunications Equipment

The use of cameras, video equipment, laptop and other computer equipment, mobile telephones and other telecommunication devices at the Racecourse is strictly controlled and limited. Racegoers are not permitted to make any commercial use of any audio/visual coverage, still images or data relating to racing at the Racecourse.