CUSTOMER PROMISE

The team at Kempton recognise how important you are to our business. Our Customer Promise is that we are committed to delivering the best experience we can for you by:

• Being welcoming and friendly

• Treating you with respect

• Being flexible to your needs

• Being committed to consistently delivering quality & value

• Providing clear and relevant information in a timely and appropriate manner

• Encouraging and valuing your feedback to help us improve your experience

All we ask is that if you feel like we haven’t delivered on this promise or would like to offer us any feedback on your experience, please do let us know by emailing us at – kempton.information@thejockeyclub.co.uk

T: 0344 579 3008

E: kempton.information@thejockeyclub.co.uk

W: thejockeyclub.co.uk/kempton