IMPORTANT NOTICES

ADMISSION – CONDITIONS OF ENTRY – ENTR

Admission to the Racecourse is subject to the terms and conditions n Ra of entry, a copy of which is available to view in the Raceday Office copy of which Raceday Office

The management reserves the right to refuse admission or expel e reserves anyone from the Racecourse property without assigning a reason Ra without and accepts no liability whatsoever for loss or damage caused to d acce s no wha r or to persons s or their property. Entry into the Racecourse may be subject to property e Ra sub allowing a search of a person or their property if deemed necessary search of a person or property if deemed by security. Lost of stolen tickets will not be replaced. Transfer to security not repla Transf enclosures may be possible on the day subject to availability s be p le on avai

Spectator Safety Safet

The Racecourse would be grateful if parents keep a close eye on e Ra be if parents their children and prevent them from climbing the running rails and r accessing the track. Ball games are not permitted on the grassed area. g the Ball games on area

Dress Code S

We have no strict dress code; only smart casual dress is accepted in smart the Club Enclosure and Hospitality areas. No untidy denim or football e Enclos e areas. denim or shirts will be admitted. The Racecourse reserves the right to refuse admitted reserves to admission to these areas to anyone failing to comply with the above n anyone f g to comp request.

LOST CHILDREN/LOST PROPERTY CHILD PR T

Lost children and lost property enquiries should be made to the Raceday General Office situated next to the Turnstiles. y General situ Turns

Abandonment Policy

In the event of a Race Meeting being abandoned before Racing or up to the Weighed in of the first race, a full refund will be given on the cost of the admission ticket only Thereafter no refunds will be given. No refund will be made on the day. All refunds will be administered by post after the Meeting. To claim, send tickets together with contact details to Hexham Racecourse, The Racecourse Office, High Yarridge, Hexham, Northumberland NE46 2JP within 14 days of the abandoned raceday.

MOBILE TELEPHONES, COMMUNICATIONS & PHOTOGRAPHY

Using all types of communication equipment is strictly controlled on Racecourses

Mobile phones may not be used anywhere on The Racecourse for Betting

Purposes

The use of two way radios, scanning receivers is prohibited. You are not permitted to record either directly or via a TV Screen any images or commentary of any racing

Please also note you are not permitted to take photographs on racecourses except within the areas normally open to the public Flash photography is not permitted in any circumstances.

ALCOHOL/GLASS

Would racegoers please note that bringing your own alcohol to The Racecourse is strictly prohibited Glasses and glass bottles are not to be taken outside the bars Alcohol is permitted outside only in plastic glasses or bottles.

BBQ & PICNICS

BBQ’s on site are not permitted; however, you are welcome to bring a s to picnic (no alcohol) into the designated outdoor areas of the Paddock the Enclosure

Ramshaw Stand R

There is a passenger lift to all levels of The Ramshaw Stand Th e is a lev s Stand.

Wheelchair Viewing R

There is an area (uncovered) reserved for wheelchair users which is Th e area use located to the front of the Tote building d to e buil

TOILETS

Available in The Ramshaw Stand, at the rear of The Princess Anne Bar le at rear and also in toilet facilities situated next to the Member’s Room. d toilet fac Room

First Aid T

If you require first aid assistance, please contact a member of our our stewarding team or the Raceday Office located beside the turnstiles or Ra y Office lo d

Emergency Procedures Y Procedur

In the unlikely event that The Racecourse has to evacuate buildings an announcement will be made over the public address system and the t over add instructions given should be followed immediately. Any emergency s imme should be reported to a member of the Racecourse Staff/Safety to Staff y Steward or Office. An evacuation plan has been designed and will be d or Office ev d implemented by our Stewards and Staff Follow the instructions given d our Stewar a instructions as quickly and quietly as possible and please remember to take your and qui as take belongings with you with you.

Baby Changing Facilities Chang G Facili

Available on the first floor of the Ramshaw Stand and within the accessible toilet at the rear of the Princess Anne Bar. For any further information or assistance please ask the Security Staff

Dogs

Dogs are permitted on The Racecourse in outside areas providing they are kept on a lead at all times. Guide dogs are allowed into the buildings with their visually impaired owner

BOOKMAKERS/BETTING

All Bookmakers must possess a valid Betting Badge and be occupying an authorised pitch to be entitled to lay bets Anyone contravening this condition will be evicted. Any Betting Disputes or Betting Ring Enquiries should be directed to the Betting Ring Manager

RACEHORSE & JOCKEY WELFARE Hexham Racecourse employs veterinary surgeons whose sole responsibility it is to provide care to the horses throughout their time at the racecourse. In the event of an incident on the racecourse, any horse affected will receive immediate treatment from the Racecourse’s Veterinary team

Qualified Paramedics and Doctors are also on hand in the case of any incident involving a jockey. If any incident occurs during a race it is routine practice for screens to be erected around the horse or jockey receiving the treatment. This is to allow the veterinary or medical personnel to make a safe and accurate diagnosis and so that they may perform any treatment in a private and calm environment.