Racecourse Information

Abandonment Refund

Admission Tickets will not be refunded other than if racing is abandoned before the start of the 2nd race. Should the meeting be abandoned after the start of the 2nd race there will be no refunds made. Refunds cannot be made on race day. To obtain a refund, tickets should be sent to Down Royal Racecourse, Maze, Lisburn, Co. Down, BT27 5RW. All refunds must be claimed within 28 days of the race meeting.

ATM

ATM Cash Machine is located adjacent to the racecourse office.

Currency

We accept sterling in all bars and catering outlets. Some bookmakers accept euro.

Drones

In accordance with public safety and animal welfare, no drones may be flown over any part of Down Royal Racecourse or any adjacent areas.

Evacuation Procedure

In the event of an emergency situation at the racecourse, all racegoers will be notified via the PA System. Please follow the safety messages and instructions from racecourse staff who will assist you at all times. In the event of an evacuation, please remain calm and leave your area in a safe and orderly manner. If you feel you require extra assistance, please notify the nearest member of racecourse staff. Thank you for your assistance in this matter.

Facilities For Guests In Wheelchairs

The racecourse including all hospitality areas are fully disabled accessible. A viewing platform for guests in wheelchairs is situated at the front of the Main Grandstand. Disabled access toilets are located in the Hospitality Pavilion, Grandstand Bar and Racecourse Office Foyer.

GLASSES, BOTTLES & CANS

Please decant all drinks into plastic glassware if leaving the bar area in order to avoid causing any accidents. Your co-operation would be greatly appreciated, thank you.

Hospitality

Hospitality is available at all race meetings with packages to suit all budgets. Packages are available to purchase via www.downroyal.com. For any bespoke bookings please contact the office on 02892621256 or email susan@ downroyal.com

Management Rights

The management of Down Royal Racecourse reserves the right to refuse admission or to eject a ticket holder without refund for behaviour likely to cause damage, injury or nuisance. Before entering the venue, all patrons may be subject to a search in a manner permissible under law. Anyone refusing to consent to a personal search will be denied entry. Prohibited items will not be permitted entry to the venue. Down Royal Racecourse does not accept responsibility for loss or damage to persons property.

Media Coverage

All attendees are reminded that race meetings are given coverage on television, radio, online and in print, as well as by the racecourse in its own marketing material. By entering the racecourse attendees are accepting that they may appear in such coverage and shall have no right to object to their inclusion in any material. Each attendee will give any additional consents or waivers required for the unrestricted lawful use of any coverage (if any) without request for payment or imposing any other conditions.

Photography

Racegoers may take photographs for private purposes in the public enclosures. Under no circumstances may photographs taken on the racecourse be used for publication without prior accreditation being obtained. Flash photography is not permitted at the Parade Ring, Winner’s Enclosure or anywhere in the vicinity of horses.

Photo Id

Please note that Photo ID is required at the Entrance to concession rate entry. To book please call the office on 02892621256.

Welfare Point

Welfare point is located at the Racecourse Office.

minimum of look after attendance at the follows the horses throughout the race and is quickly occurs. It is normal procedure to erect screens veterinary treatment. This allows the veterinary the horses’ injuries and racegoers should not assume around an injured horse.

The Blue Cross ambulance is always present to for further treatment if necessary. A second veterinary yard to assess and treat any horses requiring such attention post race.

The horses’ welfare is always our priority.

The Association of Irish Racecourse Veterinary Surgeons (AIRCVS)

Contacts

Website: www.downroyal.com

Email: info@downroyal.com

Tel: 028 92 621256