Important Information

Abandonment

If racing is abandoned prior to the first race, a full refund will be given. After the third race has been run, we regret that no refunds can be made in respect of admission charges. Refunds are not issued on the day – tickets purchased on the gate must be sent within 28 days of the event to Chelmsford City Racecourse, Chelmsford, CM3 1QP

Accessibility

There are dedicated parking spaces, WC’s, and access to all public areas of the grandstand and paddock. We also provide a viewing platform.

Admission

For admission you will require a ticket. This can be an E-ticket that you purchased and received prior to your visit, a hard ticket that you purchased in advance and requested to collect on arrival, or a hard ticket that you have purchased on the gate.

Alcohol

Alcohol may not be brought into Chelmsford City Racecourse under any circumstances. If any person is found to have alcohol on or about their person, it will be confiscated and it may result in being asked to leave the racecourse. We operate a Challenge 25 policy.

Betting

There are three ways to bet at Chelmsford City Racecourse today, fixed odds betting with betfred, pool betting with totepool and the traditional ring bookmakers. Please note all betting ring enquiries should be directed to the Betting Ring Manager located in the small building at the end of the grandstand facing the betting ring. Over 18’s only Please bet responsibly – for advice visit gambleaware.co.uk.

Children

In the interest of safety and security, children under the age of 18 must be accompanied by an adult at all times.

Dogs

No dogs are allowed anywhere on the racecourse, with the exception of Assistance Dogs.

Dress Code

Smart dress is encouraged for both restaurants. Gentlemen are required to wear a collared shirt, jacket and tie in the Club Restaurant & Lounge. If the appropriate clothing is not worn you will be asked to leave the enclosure.

In the Fairwood Brasserie, smart casual attire is acceptable, no trainers are permitted. Casual wear is permitted within the Sports Bar but we ask you to refrain from wearing club replica shirts at Chelmsford City Racecourse. Shirts must be worn at all times. Tailored shorts are acceptable for general admission only, but no shorts are to be worn within the hospitality areas. No sports shorts or flip flops are permitted, along with no team shirts.

Emergency Procedures

In the event of an incident occurring which necessitates the partial or total evacuation of any area of the racecourse, announcements will be broadcast over the public address system. Our staff, aided by the uniformed security will implement the carefully planned evacuation procedures and undertake the responsibility of ushering you to a place of safety. It is essential and a requirement that you follow their instructions. If you are able please take your belongings with you and proceed as directed out of the area as quickly and quietly as possible. These are just precautionary notes and we trust the procedures will not be required. However, please remember in the event of a partial or total evacuation of your area to:

IF ABLE, TAKE YOUR BELONGINGS WITH YOU AND PROCEED AS DIRECTED QUICKLY AND QUIETLY OUT OF THE AREA

No Smoking Zones

Smoking is not permitted in enclosed spaces.

Photography

Racegoers may take photos for private use only. Flash photography is not permitted. Press and commercial photographers must sign in at the Ticket Office before entry to the racecourse.

Refusing Admission

The Management reserves the right to

TERMS & CONDITIONS

refuse admission to anyone without assigning a reason to do so. We operate a zero tolerance policy at Chelmsford City Racecourse, anyone acting in an inappropriate manor will be removed from the racecourse and refused re-entry.

Wifi

WIFI is available at Chelmsford City Racecourse and can be accessed on the ‘PUBLIC’ network. No password is required.

The following terms and conditions apply here at Chelmsford City Racecourse

1. All persons visiting Chelmsford City Racecourse and its associated properties are admitted subject to these Regulations and to the “Rules of Racing” that apply to all licensed racecourses across the UK.

2. Chelmsford City Racecourse reserves the right to vary its regulations without prior notice.

3. Chelmsford City Racecourse reserves the right to search racegoers and/or their bags. Any sharp objects or potentially destructive possessions will be confiscated.

4. All coaches may be searched for security reasons. It is the responsibility of all coach and group coordinators to ensure that each member of their party is aware individually of our Regulations.

5. Racegoers are not permitted to enter areas or buildings associated with the running of the event and any other area, building or section of a building where restricted access is signed. These include, among others, the Weighing Room complex, data collection areas, the Race-day stables, the horsebox park, the officials’ car parks, the Saddling Boxes, the Parade Rings, the Winners Enclosure and the Broadcast and Media Offices.

6. Entry to the racecourse is restricted to persons of over 18 unless accompanied by an adult. Persons aged 16 and under may only enter the Parade Ring (if holding an appropriate Owners badge) with an adult, and no-one of 12 years of age and under may enter the Parade Ring or Winners Enclosure in any circumstances.

7. Chelmsford City Racecourse reserves the right to refuse admission or eject any race-goer whose conduct is unacceptable or compromises the safety of race-goers, participants and horses. There will be no refunds for day tickets or annual badges and season tickets when the holder has been asked to leave in these circumstances.

8. Annual badges will be numbered and are non-transferable. We reserve the right to request secondary identification material from annual badge and season-ticket holders.

9. No refunds will be given for badges, tickets or pro rata amounts of annual memberships and season tickets that are purchased but not used, except if racing is abandoned in the circumstances detailed below.

10. Chelmsford City Racecourse may abandon racing when directed by the British Horseracing Authority, the police or emergency services, or in any emergency or other exceptional circumstances beyond our reasonable control. If racing is abandoned, day ticket refunds will be applied as follows: Abandonment before completion of the first race – full refund; Abandonment up to the third race 50%; Abandonment other than as above – no refund. REFUNDS CANNOT BE PROCESSED ON RACEDAYS. Advance tickets will be automatically refunded via the original payment method. Tickets bought on the day should be posted with any receipts to: Accounts Department, Chelmsford City Racecourse, Great Leighs, Chelmsford, ESSEX, CM3 1QP and should be received within 28 days from the race meeting. Hospitality clients should telephone Chelmsford City Racecourse directly on 01245 360300. Only valid betting badge-holders occupying an authorised pitch may lay bets. Any unauthorised bookmakers will be ejected.

11 Mobile phones or any other communications device must not be used whilst on the racecourse to communicate with anyone outside the racecourse for the purpose of, or in connection with, any betting. This includes in-running back/lay betting.