Impact Report ChildCareGroup
Serving Children, Families, and Communities
Since 1901
At a Glance
Founded in 1901
Holistic, Two Generation Approach
21 different funding streams
3 diverse early childhood education program models:
• Center-based
• School-based
• Home-based
3 State of Texas contracts to provide childcare scholarships to more than 22,000 children and their families each day
First in North Texas to earn national accreditation for early childhood programs Impacting the lives of 60,000 children, parents and early learning professionals annually Family Support Services 425 employees
Mission
To champion a strong Two Generation Approach that teaches children and parents, trains early childhood professionals and assists families.
Vision
Children do better as their parents do better. When families thrive, communities succeed.
Core Values –SPIRIT
Service: Lead with a servant’s heart
Professionalism: Perform our best every day
Integrity: Do what is right
Respect: Treat each other the way we wish to be treated
Inclusion: Value individual differences
Teamwork: Communicate and collaborate to achieve our goals
A Letter from Our CEO
Dear Friends,
Since our founding in 1901, ChildCareGroup has been driven by our commitment to the belief that every child and every family deserve the opportunity to thrive. Through our holistic Two Generation Approach, we put opportunity into action with exceptional early learning experiences that enable young children to succeed in school and life, while supporting parents in achieving greater economic mobility.
This past year, we’ve seen that commitment at work in meaningful ways. Our early education programs continue to nurture the growth and development of young learners in our own programs, while our mentors and coaches help raise the quality of care among community-based childcare providers. Today, more providers than ever have earned a Texas Rising Star quality rating, expanding access to high-quality early learning for families throughout our service area.
We’ve also taken bold steps to elevate the early childhood workforce, championing fair compensation, investing in our own teaching staff and partnering with local colleges to create apprenticeship programs that open doors to credentials and career advancement. Through our expanding family navigation services, we’ve connected families across North Texas to vital resources that help them stabilize, grow and thrive.
We know that access to safe, affordable, high-quality early learning is a catalyst. It ignites the potential in young children and unlocks opportunities for parents to work, attend school and build a better future. That’s why our work doesn’t stop at direct service. We are committed to strengthening the entire early childhood system, advocating for policies and practices that support educators, families and children alike.
At ChildCareGroup, we believe that children do better as parents do better, and when families thrive, communities succeed. Your support makes it possible for us to turn opportunity into action every day. We are grateful for your partnership in this work.
Tori Mannes Chief Executive Officer/President
Two Generation
Our Approach
ChildCareGroup’s Two Generation Approach strengthens family well-being by simultaneously supporting children and the adults in their lives. Through high-quality early childhood education and resources for parents pursuing higher education, employment and financial stability, ChildCareGroup drives socio-economic mobility two generations at a time.
Social Capital
• Peer and family networks
• Coaching
• Cohort strategies
Early Childhood Education
• Head Start
• Early Head Start
• Childcare partnerships
• Pre-K
• Home visiting
• Family, Friend and Neighbor (FFN) care K-12
• Kindergarten ready
• 3rd grade reading skills
• Parent engagement
• Graduation and post-secondary prep
Health (Including Mental Health)
• Mental, physical and behavioral health
• Coverage and access to care
• Adverse childhood experiences and toxic stress
Whole Family
Economic Assets
• Asset building
• Housing and public supports
• Financial capacity
• Transportation
Postsecondary and Employment Pathways
• Community college
• Training and credentials
• Workforce partnerships
• Employer partnerships
Source: Ascend at The Aspen Institute
Thrive, When Families Communities Succeed
“Having the assistance from ChildCareGroup really allowed me to advance in my career. I didn’t have to settle or stay where I was because I was sure that the childcare I needed was available. I rave about ChildCareGroup to anyone who has kids under five. I let them know how great the quality of care is and how much my daughter has grown in the program.”
- Cassandra Duran, Former ChildCareGroup Parent, Current Board Trustee
Early Learning Programs at ChildCareGroup
Building a Strong Foundation for School and Life
As a longtime grantee of the Office of Head Start, ChildCareGroup is proud to serve 615 children and their families in Head Start and 313 children and their families in Early Head Start. We serve an additional 130 families through the Texas Home Visiting Program. Our diverse delivery model of center-based, school-based and home-based programming ensures that parents have quality early childhood options that meet their family’s needs.
Center-Based
• Serves children ages prenatal to five in Early Head Start and Head Start programs
• Six ChildCareGroup centers: five in Dallas, one in Corsicana
• Funded through the Office of Head Start and private philanthropy
• Serves children ages three, four and five
• Dual enrollment in Head Start and public Pre-K
School-Based
• Five ISD partnerships: Corsicana, Dallas, DeSoto, Duncanville and Garland
• Serves children ages pre-natal to five
• ChildCareGroup parent educator works with parent and child together in their home
Home-Based
Family Navigation and Support
• Funded through Early Head Start, Texas Home Visiting Program and private philanthropy
• Family Navigators provide access to community resources and Ages & Stages screenings
• Funded through: Healthy Outcomes for Prevention and Early Support (HOPES) and Texas Home Visiting Program, part of Help Me Grow North Texas
• Serves families in seven counties: Collin, Dallas, Southern Denton, Fannin, Grayson, Kaufman and Rockwall
Holistic Two Generation Model: Education, Health, Inclusion, Family Support
Measurable Growth Meaningful Results
Lesson plans are individualized for children to ensure gains across all domains of early learning from beginning to end of year. Early Head Start and Head Start children demonstrate steady progress in the key indicators of kindergarten readiness and long-term success.
Early Head Start Assessment Outcomes
Agency Wide ELAP Scores 2024-2025 (Percent Improvement)
Average growth across all learning domains 7%
Approaches to Learning
7% INCREASE
Children’s curiosity, persistence, engagement and flexibility in learning experiences
Social Emotional Behaviors
7% INCREASE
Children’s ability to form relationships, regulate emotions and develop a positive sense of self
Language and Communication
7% INCREASE
Development of receptive and expressive language skills, including listening, speaking and early literacy foundations
Cognition
Perceptual, Motor and Physical Development
7% INCREASE 5% INCREASE
Children’s thinking, reasoning, problemsolving and memory skills across learning experiences
Growth in fine and gross motor skills, physical coordination and healthrelated behaviors
Head Start Assessment Outcomes
Agency Wide CLI Scores 2024-2025 (Percent Improvement)
Rapid Letter Naming
23% INCREASE
Children’s ability to quickly and accurately recognize letters, which leads to reading fluency
Rapid Vocabulary
17% INCREASE
Children’s skill level in naming familiar words, reflecting growth in expressive language skills
Phonological Awareness
20% INCREASE
Children’s ability to hear and work with the sounds of spoken language, which is critical for literacy
Mathematics
Average growth across all learning domains 13%
15% INCREASE
Progress in early mathematical thinking, including counting, number concepts, shapes and problemsolving
Social Emotional Behaviors*
9% DECREASE
Growth in self-regulation, relationships and positive classroom behaviors
*The dip in Social Emotional Behaviors seen at the end of the year reflects higher expectations, not a loss of skills. As the year goes on, classroom routines become more demanding and children are expected to manage their emotions and behavior more independently. With more complex peer interactions, challenges like frustration or self-control become easier to notice and are documented more consistently. This matches what teachers see in classrooms at this time of year and suggests better identification of needs rather than a decline in children’s development.
Longitudinal Study
CIRCLE Progress Monitoring
ChildCareGroup and Dallas ISD are partnering on a longitudinal study measuring mastery on the Pre-K CIRCLE Progress Monitoring (CPM) assessments across three core domains: Rapid Vocabulary, Phonological Awareness and Math. In the most recent cohort, 2024-2025 ChildCareGroup Pre-K students outperformed demographically similar non-ChildCareGroup children in Dallas ISD classrooms.
The CIRCLE assessment is designed to measure skills most predictive of later school success. The significance of this study for ChildCareGroup is that through our robust, Two Generation Approach and our relationship-centered education model, we are providing children with strong foundational skills to equip them for success in school.
Longitudinal Study
(Combines Rapid Vocabulary and Phonological Awareness)
MATHEMATICS
ChildCareGroup Dallas ISD
CIRCLE Progress Monitoring
Cohort
Elevating the Early Learning Workforce
The early childhood profession nationwide has faced severe teacher shortages, primarily due to low wages. The result: empty classrooms and families that struggle to find options for childcare. ChildCareGroup addressed this issue by making significant increases in teacher compensation to attract and retain qualified, trained educators and achieve pay parity with local ISD teachers with similar credentials. This has resulted in higher teacher retention and full classroom enrollment. A commitment to competitive wages and to supporting the career development of teachers is part of ChildCareGroup’s strategy to support the early learning workforce.
Lead Infant Toddler Teacher Annual Salary (Bachelor’s degree)
Lead Preschool Teacher Annual Salary (Bachelor’s degree)
ChildCareGroup Teacher Salary Increases 2021 to 2024
“I couldn’t have done it without ChildCareGroup. I started as a substitute teacher when my daughters were in the program, and they helped pay for my school and supported me along the way. When I finished my degree, they offered me another position, to have my own classroom. ChildCareGroup has helped me a lot.”
- Alice Patricio, Lead Preschool Teacher at ChildCareGroup’s Landauer Center
Comprehensive Family Support Services
ChildCareGroup provides access to a range of services designed to strengthen families and remove barriers to success. Our approach ensures that families have access to critical resources that promote health, education and overall wellbeing. 738 families received one or more of these services:
Meeting Basic Needs and Crisis Support
Emergency assistance for food, clothing and shelter and housing support
Promoting Health and Wellness
Physical, mental and behavioral health services, prenatal and postpartum care and nutrition services
Building Economic Stability and Skills
Asset-building programs such as financial education and debt counseling, job training and English as a Second Language (ESL) classes
Strengthening Parenting and Family
Relationships
Research-based parenting curricula, relationship education and active involvement in child assessments
Ensuring Continuity and Transitions
Guidance for families transitioning from Early Head Start to Head Start and from Head Start to kindergarten
Specialized Support for Unique Challenges
Support for families impacted by incarceration and targeted education on health risk factors, including tobacco use
Engaging Fathers and Father Figures
Activities to engage fathers and father figures in supporting healthy child development
The Workforce Behind the Workforce Childcare:
In partnership with Workforce Solutions, ChildCareGroup provides financial scholarships for childcare to enable parents to go to work or pursue an education to increase their long-term economic stability.
Texas Workforce Commission
Workforce Solutions Contracts at ChildCareGroup
• Workforce Solutions Greater Dallas – Dallas County
• Workforce Solutions Heart of Texas – Bosque, Falls, Freestone, Hill, Limestone and McLennan Counties
• Workforce Solutions Southeast Texas – Jefferson, Hardin and Orange Counties
• Low-to-moderate income-eligible families (<85% of State Median Income; $87,731 for a family of 4)
• Eligible parents needing childcare to locate/retain employment, or complete school or vocational training
• Parents with children ages six weeks to 13 years old
Texas Rising Star –The Quality Rating Improvement System
• Texas Rising Star (TRS) Quality Rating System – Certification based on quality levels; higher reimbursement for higher quality
• Quality Advancement – Individual mentoring, program-based development plans, materials, equipment and professional development
Increasing the Quality of Early Learning
Texas Rising Star (TRS) is the state’s quality rating system for childcare providers. ChildCareGroup Mentors support community-based childcare programs through mentoring, coaching and technical assistance, helping more programs achieve certification and deliver highquality care to more children.
• Growth in the number of children served in TRS programs (8%), demonstrating expanded impact and reach. Combined Data for Dallas County, Heart of Texas and Southeast Texas for Program Year 2024 vs. Program Year 2025
Certified Providers
• Growth in TRS Certified Providers (46%), showing strong progress in quality improvement.
*Decrease reflects the closing or sale of provider businesses.
“We partnered with ChildCareGroup to bring our enrollment and revenue up. With the help of their mentorship and training, we now hold a 4-star certification rating with Texas Rising Star.”
- Theresa Mack, Director of Dallas Day School
“Thanks to the financial scholarship that I received through ChildCareGroup and Workforce Solutions, I was able to earn my college degree and go back to work and support my family. My children are in a Texas Rising Star 4-star program where I know they are learning and growing every day.”
- Chantel Gonzalez, ChildCareGroup Parent
Empowering Families to Thrive
Access to affordable childcare is an effective infrastructure support that enables parents to work and promotes economic mobility.
When parents have access to consistent, affordable childcare, they can maintain a job or complete their education. Consistent, high-quality early education and childcare directly impacts school readiness. Childcare supports today’s workforce and prepares the workforce of tomorrow.
“Dallas County’s partnership with ChildCareGroup is essential in helping county employees do their job on a day-to-day basis. When parents know they have good childcare, it is an incredible relief and they can turn their attention to the productivity of their job.”
- Andy Sommerman, Dallas County Commissioner, District 2
Partnership
The Power of Collaborative Community Partners
We are grateful to collaborate with dozens of community organizations whose work supports our Two Generation Approach.
• Beaumont ISD
• Camp Fire First Texas
• Catholic Charities Dallas
• Children’s Health
• Children’s Learning Institute
• City of Dallas
• City of Garland
• Commit Partnership
• Corsicana ISD
• Dallas College
• Dallas County
• Dallas ISD
• Desoto ISD
• Donate2Impact
• Duncanville ISD
• Educational First Steps
• Equus Workforce Solutions
• First3Years
• Garland ISD
• Lamar Institute of Technology
• McLennan Community College
• Parkland Health Foundation
• Region 5 Education Service Center
• Region 10 Education Service Center
• Region 12 Education Service Center
• Start Early
• Texas A&M AgriLife Extension Service
• Texas WIC
• Texas Women’s Foundation
• Trusted World
• Water Cooler at Pegasus Park
• Wonderschool
Donor Engagement
“ChildCareGroup advocates for young children every single day, whether that’s access to high quality early learning or access to funding from the childcare subsidy.”
- Amber Scanlan, Senior Vice President and Director of Client and Community Relations at PNC Bank
Volunteer Engagement
We proudly celebrate the generosity and dedication of our Community Partners and Volunteers. In 2025, more than 875 corporate, community and parent volunteers supported ChildCareGroup’s programs with over 32,000 hours of service (Yes! 32,000 hours!) Thanks to our federal match, each volunteer hour is counted as a $4:1 in-kind donation to ChildCareGroup. Our volunteers add value in many ways and help us make a difference in the lives of children, families and staff.
KPMG
Annual Summer Splash Day
Standout Volunteer Initiatives
Bread Financial, IICF, One Digital and Baker Tilly
Holiday parties with Santa
Lakewood Service League Holiday events for ChildCareGroup families
Credera Annual Mini Olympics
PepsiCo Playground improvements
Vizient Day of Service Fall Festival
Our Commitment to
Financial Integrity
CHILD CARE ASSISTANCE PROGRAMS EARLY CHILDHOOD PROGRAMS
ChildCareGroup is committed to stewardship and impact. In 2025, 91.5% of our revenue was invested directly in programs, while only 8.5% was spent on fundraising and management infrastructure.
CHILD CARE ASSISTANCE PROGRAMS EARLY CHILDHOOD PROGRAMS
CONTRIBUTIONS AND OTHER
Total Revenue for 2025*
Child Care Assistance Programs: $21,486,018
MANAGEMENT AND FUNDRAISING
Total Expenses for 2025*
*Unaudited numbers
We are grateful for the support of our public and private funding partners.
Public Funding Partners
• U.S. Department of Health & Human Services (Head Start)
• Workforce Solutions Greater Dallas
• Workforce Solutions Heart of Texas
• Workforce Solutions Southeast Texas
• United Way of Metropolitan Dallas
• Texas Department of Agriculture (USDA)
Donors over $100,000
• Lyda Hill Philanthropies
• Kalman and Ida Wolens Foundation
• PNC Foundation
• Addy Foundation
• Sealark Foundation
• Mike A Myers Foundation
• Rees-Jones Foundation
• Bread Financial
• Perot Foundation
For a more detailed list of our funders, please scan the QR code:
the Agency Around
Giving thanks the ChildCareGroup way
We learn outside, too!
Welcome to Camp CCG!
Making training fun at our All-Staff Conference
Our Great Adventure Hunt Champions
The CCG Purple Wave
Childcare Charlie off the leash!
Leadership
ChildCareGroup is deeply grateful to our Board of Trustees, donors, community partners and volunteers for helping us turn opportunity into action and create lasting change for children and families.
2025 Board of Trustees
Liza Schlitt Chair
Lacy Durham Chair-Elect
Rebecca Acuna Past Chair
Dr. Nancy Bernardino
Stephen G. Brown
Sydne Collier
Cassandra Duran
Yareli Esteban
Stefon J. Fleming, CPA
Evelyn Garcia
Lauren Hayes, CPA
Eric Hilton
Nathan Jacks
Mary Jalonick
Manju Menon
Amy Peck
David Rosenberg
Van Sheets
William Smith Dr. Jennifer Stimpson
Jake Torres
Paulina Valencia
Rick Waggoner
Bree West
Nathan Witte, CPA
Kijana Woodard
ChildCareGroup
Senior Leadership Team
Victoria (Tori) Mannes Chief Executive Officer & President
Tammy Knapp, CPA Chief Financial Officer
Shari Anderson Vice President, Child Care Assistance Programs
Kriston Jackson Vice President, Early Childhood Programs
Ernest Martinez Vice President, People & Culture
John P Owen Vice President, Philanthropy & Communications
Directors
Jeff Burkhart Employee Engagement
Joy Campbell Head Start Services
Stacey Cochran Home-Based Programs
LaQuitha Hasley Family Support Services
Jackie Jones Program Services
Vivi Kunkel Corporate Controller
Emily Lan Fiscal Grants Management
Errol Lockhart Information Technology
James Mazza CCA Heart of Texas
Kimberly Purnell CCA Southeast Texas
Rhonda Rakow CCA Dallas County
Ezohn Smith CCA Child Care Quality
Kyle Strawser Facilities
Stephanie Woolfolk Procurement
ChildCareGroup is an Equal Opportunity Employer/Program.
Auxiliary aids and services are available upon request to individuals with disabilities. Deaf, hard-of-hearing or speech-impaired customers may contact ChildCareGroup through the relay service provider of their choice.
ChildCareGroup is supported by Grant Number: 06CH012339 from the Office of Head Start within the Administration for Children and Families, a division of the U.S. Department of Health and Human Services. Neither the Administration for Children and Families nor any of its components operate, control, are responsible for or necessarily endorse this publication (including, without limitation, its content, technical infrastructure, policies and any services or tools provided). The opinions, findings, conclusions and recommendations expressed are those of ChildCareGroup and do not necessarily reflect the views of the Administration for Children and Families and the Office of Head Start.