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Your Potential, Our Passion

Award Winning IT Support


Introduction Active8 IT is a dynamic, awarding winning IT services and solutions provider based centrally in Peterborough, with regional offices located in the South East & Midlands. We specialise in optimum IT solutions both on site and remotely. We offer a complete range of services from fully Managed support services, Managed Print Services, VOIP/telecoms & Data solutions and specialise the in convergence of Cloud & Hybrid technologies. Complemented by extensive project capabilities, strategic consultancy services and a range of ancillary services such as hosting, monitoring, Enterprise backup, and HA/ DR. The focus for the support services is primarily midmarket and corporate SME clients, with larger companies utilising the project and monitoring services. We collaborate with leading technologies, allowing us to be your trusted advisor through our certified partnerships, from vendors such as; Microsoft, VMware, Citrix, Watchguard, HP, Samsung, Apple, Adobe, Asigra, Swyx, Sharp, Kyocera, and Konica Minolta

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Your Potential, Our Passion

Active 8’s company culture is about collaboration, innovation, intellectual rigour, energy, honesty and initiative. We are a fast growing organisation that enjoys what we do and are very good at it. Although professional and focussed we also encourage a fun, relaxed, open and friendly atmosphere with a spirit of innovation at its heart. We strive to employ only the very best people, those who are bright, imaginative and have the motivation to make a valuable contribution.Our passion for constant improvement and best practice in providing superior IT solutions is coupled with our aim to earn and build long-term, trusting relationships with our clients. What does this mean for you? Unbiased advice, new levels of commitment and exceptional added value.

Peterborough Milton Keynes London Castle Donnington Newmarket


Service Overview Active8 IT Limited is an Award Winning IT Solutions provider based in its Head office in Peterborough, Cambridgeshire. We have operated throughout the UK since 2005 supplying Computer and Print hardware, Backup & compete IT solutions, complemented by a wide range of comprehensive support services to business, Council, Healthcare and Educational establishments – Providing outstanding levels of service and reliability in all areas. As an established and respected supplier of business solutions, our customers choose Active8 IT because we offer: • Innovative solutions in terms of equipment, that seek to provide the best for the customer. • Guaranteed ethical conduct when pursuing and carrying out business, ensuring customer confidence from day one. • An effective code of practice, raising standards of performance, service and efficiency. Service is the cornerstone of Active8’s business and because it is so important to us and our customers we do not outsource any of our service contracts. All our customer service is provided by Active 8 employees.

We have also invested heavily in technology to support our customer service team and are constantly looking at ways to improve to ensure all our customers continue to receive the best service levels in the industry.

Over 96% up-time • Average response time to customer calls is under 20 seconds • Dedicated, highly skilled, UK wide engineering team. • Average breakdown response time under 4 working hours • Compliance with COSHH Health & Safety and Environmental standards • All parts of consumables and spare parts held centrally in stock • Personalised service with a dedicated Account Manager • Independently focused engineering team and advisors

For more information call 0845 519 0008 or visit www.active8it.co.uk

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Cloud Back-up and Recovery Benefits of using Active 8 Cloud Back Up solution by: As part of our comprehensive service, Active 8 IT offers innovative Cloud Computing Solutions, Active 8 Cloud. Our expertise can provide you with the knowledge and advice to make the right decisions for your IT infrastructure in the Cloud environment. Public Cloud Hosting gives you all the benefits of a scalable, redundant hosting environment but with increased control and flexibility. You own the hardware used to deliver your solution and can decide upon the physical location of your services and, importantly, your data.

• • • • • • •

Lower total cost of ownership Improved reliability and speed of recovery More secure method of file transfer Reduced operating and administrative costs Smarter use of IT resources Stronger compliance safeguards Eliminates the shortcomings of tape backup “Active 8 IT ’s Enterprise Cloud Backup, powered by Asigra, is a service that gives you state-ofthe- art data protection at an affordable price.”

Private Cloud Hosting gives you all the benefits of a scalable, redundant hosting environment but with increased control and flexibility. You own the hardware used to deliver your solution and can decide upon the physical location of your services and, importantly, your data. Hybrid Cloud Hosting The best of both worlds! Certain services aren’t ideal candidates for a cloud based solution. Typically these are high demand database services or situations where compliance requirements dictate specifications. Any combination of physical, virtual, on and off premise solutions is possible.

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Your Potential, Our Passion

Lee Bennellick Managing Director, Active 8 IT Ltd

For more information please visit:

www.asigra.com


Hosted and Cloud Solutions Microsoft’s next generation in cloud productivity that brings together Microsoft Office, SharePoint Online, Exchange Online and Lync Online in an always-up-to-date cloud service. Office 365 makes it easier for millions more organizations to get and use Microsoft’s award-winning business productivity solutions via the cloud. With Office 365, people can work together more easily from anywhere on virtually any device, while collaborating with others inside and outside their organization in a simple and highly secure way. Office Desktop Applications • Latest version of Office suite as a subscription • Per user licensing across 5 PC/Mac and 5 mobiles devices • Roaming documents, applications, and settings • Office on demand to stream the full Office to a PC • Under Exchange Online • Change 25 GB to upto 50GB

Active8 Hosted Solutions

Exchange Online • Hosted business class email and shared calendar • 25 GB of storage space per user • Premium spam and malware protection

What this means to you?

SharePoint Online • Document sharing and management in the cloud • Internal and external sites for working together on projects • Online and offline access to your documents Lync Online • Multiparty HD video conferencing • Real-time note taking and document sharing • Instant messaging and presence across firewalls

Active provides a range of hosted services, hosted exchange, shared and dedicated servers, co-located and virtual private servers (VPS). This is a streamlined process of managing your businesses computing requirements. It optimises cost and security but dispels IT inconvenience.

Range of hosted servers

Dedicated, Shared or Co-located servers

No admin or maintenance required

Fully managed and supported 24/7/365

Rapid and simple deployment

99.9% network uptime

No Capital expenditure

Improved scalability and flexibility

Reduced power consumption/C02

Faster Disaster Recovery

For more information call 0845 519 0008 or visit www.active8it.co.uk

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Managed Document Solutions Active8 IT Ltd is a leading provider in the Managed Document Solutions arena. With our expertise we can provide you with the knowledge and operational strategy to: Control print and wastage cost, optimise document workflow and implement fully outsourced fleet ownership and servicing. Controlled print and wastage cost

Optimised Document workflow

In close partnership with multiple vendors we deliver a cost optimization, fleet management and enhanced productivity to you, by applying our expertise to the heart of your printing infrastructure. Our managed print solution is fully comprehensive, including services for print diagnostics, device asset management, onsite support, help desk, hardware and software installation, maintenance contracts and statistical usage reports.

Active8 use a variety of discovery software solutions, which are highly innovative. The core purpose is to allow you to track all printing in a network environment, keeping detailed print logs for all user printing and scanning activities. This mean processes have traceability and accountability.

Savings of up to 30% Fully customised service agreements have seen savings of up to 30% after adopting our managed print solution.

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Your Potential, Our Passion

Fully outsourced fleet and servicing management Active8 has a team of highly skilled and dedicated print engineers that are solely focussed or your fleet, training and servicing. This provides you the peace of mind that training, operational and technical needs are being fulfilled. Our specialist team ensure that your technology is being used and managed correctly and effectively, with optimum productivity.


Active 8 Telephony Services Active 8 IT offers a robust and dynamic telecoms system along with our partners Swyx. We help your to discover the best fit telephony system for your business. Our telecoms solution provides the most advance software-based IP telephony. Along with the traditional offering we provide as standard integrating voice with email and fax while also allowing you to take full advantage of all benefits of business-class VoIP. Swyx solution With our Swyx solution you will also be able to work remotely accessing all communication though your inbox – with access to peer to peer calls and complementary conference calls.

Voice over IP (VoIP) networks in the UK. We offer advanced, cloud-based telephone systems, low-cost call tariffs and a wide range of phone numbers to companies of all sizes.

The fully scalable Unified Communications system can supply totally reliable voice, data and messaging communications services to single site businesses with fewer than 10 employees to multisite business with well over 1000 employees. End to end business telephony solutions, Active 8IT partner with the very best award-winning Internet telephony specialist with collectively more than 40,000 business customers and one of the largest

For more information call 0845 519 0008 or visit www.active8it.co.uk

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Active 8 IT supports our IT Department on various specialised projects, during 2013 this has included the planning, supply & installation across all new Retail super stores throughout the UK, the deployment of commercial premises of a Citrix Virtualised Desk top environment and furthermore installation and on-going management of our Data back-up and Recovery system. Active8 are also the key partners selected via Morrisons PLC to fully manage our Office 365 migration project for up to 500 + users. Kiddicare was recently nominated for the 2013 BT IT Retail Awards, we would like to thank Active8 for their ongoing support, they played a huge part in getting us onto this shortlist, well done! John Mack – Kiddicare, IT Support Services Due to ongoing success and organic growth LDA Design Consulting LLP recently engaged with Active 8 IT to provide a new level of IT Service and Support which they had not found in local supplier to date. Initially employing their consultancy team to investigate and present accurate Microsoft based licensing information for us, we were pleasantly surprised at their relaxed and professional approach, not only did they provide unlimited time to research & deliver the information required, they also brought Microsoft representative to our door in order to fully explain the options available to us. The project then expanded in to hardware support, plus we were able to utilise Active 8’s skilled Microsoft, HP & Citrix engineering services, their Gold Status with Microsoft gave us the confidence that Active 8 had the track record and resource to deliver. All have been delivered and managed to a very high degree making our company wide Infrastructure upgrade possible and to run with minimum fuss or disruption. Colin Crawford - LDA Design LLP Just wanted to update you with regards to this job carried out while I was away on holiday. Firstly, I want to personally thank you all for how this call was managed and the lack of input from myself that was required! I’m very happy my holiday was not interrupted to have this sorted out. Secondly, and I think that this is far more important. Phil who was dealing with this issue from our end was very impressed with the service he got and the excellent support you all gave. He said that he wanted to pass on his thanks for making a potentially annoying / stressful situation in to a quick solution. He was very impress with the technical knowledge shown and thought the assistance was ‘top notch’. Big thumbs up chaps (and ladies of course if they were involved!) Having Phil impressed with the service is a big assistance to me internally so Thanks folks!. Colin Mitton - DFA Law


Active8 it  

Active8 IT is a dynamic, awarding winning IT services and solutions provider based centrally in Peterborough, with regional offices located...

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