Table 9.1 – ordering information required

Table 9.1 – ordering information required

Details New Process

• Each site will be allocated a

day of the week for delivery.

High volume sites may have more than one designated delivery day per week

• Vaccine orders must be

submitted before 10am the day before your allocated delivery day.

• For the Pfizer Vaccine: a

facility should consider the size of the packs they are ordering and their ability to break down packs to avoid unnecessary vaccine movement or wastage.

• Vaccine orders must be made through the CIR inventory portal. • The CIR inventory portal will only allow orders for deliveries on the allocated delivery day(s). • If an order is not placed before 10am the day before your allocated delivery day, the DHB will need to submit a request for an ‘out-of-cycle’ delivery to the Ministry’s CST Logistics Desk.

Vaccine delivery schedule

• How often will I receive vaccine deliveries?

The frequency will depend on your typical volume and frequency. For example, a site with higher volumes can receive more regular shipments while lower volume sites or sites only operating on one day a week may choose to receive only one shipment per week. • Can my delivery schedule change?

The schedule will be discussed and agreed with DHBs or providers and can be reviewed when required. • What if I miss the cut off (by 10am the day before) for ordering vaccines?

If you need to order vaccine urgently prior to your next designated delivery day, notify your DHB and they will need to send an ‘out-of-cycle’ delivery request to the CST

Logistics Desk. • Where will the vaccine be shipped to?

To the location agreed with the DHB or provider. • How will I know what vaccines I am due to receive?

Each site receiving shipments from the Ministry will receive a notification containing details of the amount of vaccine and/or consumables due to be delivered the following day. • What if I don’t receive a shipment when I am expecting one?

Delivery tracking will be managed centrally by the Ministry. Please contact the

Ministry’s logistics customer services team. • What support can the designated receiver expect?

There is a 30-minute call made to the designated receiver to support the delivery process.