Signature Homes

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SIGNATURE HOMES Canterbury Summer 2012

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Signature Homes Canterbury

Celebrating the Signature difference By Jo Bailey Building a new home should be a fun experience, and as stress-free as possible, says Rhys Gould, who with his brother Mike, owns Signature Homes Canterbury. “With the right people working alongside you, the building process should be an enjoyable and rewarding experience. That’s where we come into the picture.” Rhys Gould says the brothers were attracted to the brand because it is highly respected and trusted. “Signature Homes is about to celebrate 30 years of operating in New Zealand in 2013 which is a fantastic achievement,” says Rhys. “The company is still 100 percent New Zealand owned and has a great track record for delivering homes of excellent quality and providing exceptional customer service.” Quality is a “big deal” for the Goulds, who say the feel, quality and finish of every home has to meet their own exacting standards. “We are continually talking with our builders and contractors about the level of workmanship and standards we expect. “Although this may sound more expensive it’s actually not. It’s just part of our systems and philosophy to ensure the work is done once and done well.” Either Rhys or Mike Gould personally inspects every home they build, and they work hard to ensure their clients are “happy and comfortable,” says Rhys. Throughout the building process and longer term, Signature Homes’ clients also enjoy the benefits and security of the company’s range of independently bonded guarantees. These include a Fixed Price Guarantee (before work commences); a No Hidden Extras Guarantee; a Guaranteed Completion Date; Structural, Maintenance and Weather-tightness Guarantees; a Satisfaction Guarantee; and a Home Completion Guarantee, which provides 100 percent protection on any payments made by clients during construction of their home. “We don’t walk away after we’ve handed over the keys, but continue to have an ongoing, proactive relationship with our clients. “We check in with them regularly at three months, six months, a year and two years after their home is built to make sure it is performing well for them.”

The Signature Homes Canterbury team: left to right (front row) Rhys Gould, Megan Rowe, Dana van den Broek, Lesley Falvey, Stefan Diedrichs, Jason Fife, Kerry Ozkan; (back row) Brett Harraway, Derek Chadwick, Helen Lawton, Kathryn Mitchell, Jody Hall, Donna Fry, Kathie Gillespie, and Mike Gould. Rhys Gould says the Signature Homes Canterbury team is passionate about building, and about creating well-designed, well-built homes for Canterbury families. “We stand by our clients right throughout the process; guarantee the price and what they

will get in their home; and stand by it for years afterwards. “This takes the stress and risk out of the process, and makes building with Signature Homes Canterbury a hassle-free and enjoyable experience.”

“The company is 100 percent New Zealand owned and has a great track record for delivering homes of excellent quality and providing exceptional customer service.”

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Signature Homes - Canterbury Office: 03 342-7788, 0800 8444 88 Rhys Gould: 0272 944-000 RhysGould@signature.co.nz www.signaturehomes.co.nz

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Signature Homes Canterbury

Signature: design and flair for all budgets By Jo Bailey Signature Homes has a long history of building unique one-off design and build homes, specifically tailored to clients’ requirements. The company has also developed the Pacific Collection of homes, a comprehensive suite of affordable pre-designed plans that provide practical, modern design and exceptional value for money, says director Mike Gould. “These collections are particularly suited to clients wanting the quality of a Signature Home on a more modest budget,” he says. “Our pre-designed plans are pre-priced which gives people certainly early on in the process about how much their home will cost.” The Pacific Collection homes have been designed for functionality, cost-effectiveness and the maximum utilisation of available space, both in the home itself and on the section where the home will sit. Customers still have flexibility to make changes to the floorplan to suit their requirements, often at little extra expense. They can also choose the claddings, colours, fixtures and fittings for their new home. On the design and build side, Signature Homes Canterbury continues to offer a wide range of options right up to two storey architectural homes. “We also have the expertise to build on sites that require a creative solution, such as sloping, narrow, small or south-facing sites,” says Mike. Mike Gould is directly involved with pricing the new homes, with Rhys Gould overseeing the company’s friendly sales team, headed by sales manager Kathie Gillespie. “Kathie is an integral part of the team with more than 15 years experience in the building industry. She has an extensive knowledge of the design and build process and enjoys working closely with our customers to fine-tune a home plan specific to their needs.” Signature Homes Canterbury works with several teams of expert local builders, subcontractors and architects and can access

Signature Homes Canterbury continues to offer a wide range of design and build options for clients. a nationwide network of specialists and supply partners through the Signature Homes network. Customers benefit from Signature Homes’ group buying power, which allows access to high quality materials at reasonable prices. “One of the key advantages of building with Signature Homes Canterbury is flexibility,” says Mike Gould. “Whether clients want to create their home with our designers; adapt designs from our existing collections; or bring their own architect along with them; we guarantee we will do everything we can to meet their expectations.”

“Our pre-designed plans are pre-priced which gives people certainly early on in the process about how much their home will cost.”

The Pacific Collection homes have been designed for functionality, cost-effectiveness and the maximum utilisation of available space.

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“There are only a limited number of sections remaining in the Ivey neighbourhood - First release priced from $194,000, these are ready for building now.”

Te Whāriki f you’ve dreamed of your new home location, developed on solid ground just 20 minutes from Christchurch, yet a world away within the idyllic setting of semi-rural Lincoln, look no further than Te Whāriki. The locals will tell you it’s the strong sense of community and relaxed pace that are among the most appealing features of a life in Lincoln.

From first home buyers to retiree’s – Te Whāriki has the perfect spot for your new home within this thriving township. There are only a limited number of titled sections remaining in the first release priced from $194,000, and these are ready for building now. Visit our sales office and show home village to find out how. For those wishing to raise children in a community with family values, Lincoln has many highly reputable education providers including pre-school, primary and secondary schools within walking distance of the Te Whāriki development. You may also be assured that the Te Whāriki community is developed with a commitment to sustainability –

awarded by Golder Associates third prize in their 2009 Sustainability Awards. With a host of clubs, sporting facilities, great retail choice including a New World supermarket, cafes and restaurants, Lincoln really is a smart move. For lovers of the great outdoors, a world of recreation is at your doorstep, the options for runners and cyclists are endless. The recently opened Lincoln Events Centre is a multi-sports capable venue with the space to host a variety of events and is already very much in demand. Membership options are also available for the local community at the Lincoln University Recreation Centre. Secure your Ivey neighbourhood -

Second release section with only 10% deposit, balance to pay on title. These are anticipated April 2013. • Sections priced from $191,500 are now available • Sections range from 497m2 – 853 m2 and zoned Living 1 for family homes • Individual geotechnical reports will be provided for each site, all sites classified TC1 or equivalent • Contract works and home insurance policies available through global insurance brokers, Aon For further information phone Deane McKenzie on 0800 548 346, 0274 352 384 or visit tewhariki.co.nz


Signature Homes Canterbury

Good as Gould - brothers share passion for industry By Jo Bailey Brothers Rhys and Mike Gould bring broad experience in the construction sector to their ownership of Signature Homes Canterbury. “My background is in the commercial and volume end of the construction market,” says Rhys. “Whereas Mike is a registered electrician.” “We believe our complementary skill set is a key strength of the business.” Prior to taking on Signature Homes Canterbury, Rhys worked in the civil engineering and construction sectors for over 20 years. He has held senior management roles in finance, information technology and telecommunications, operational management, project management, mergers and acquisitions; and worked for a number of major Australasian companies including Fulton Hogan and Downer. He is also a certified Project Management Professional (PMP) through the International Project Management Institute (PMI), an Associate Fellow of the NZ Institute of Management, and an ACA with the NZ Institute of Chartered Accountants. Mike is a registered electrician who has worked in the construction sector for over 23 years, including several years as the owner of a

prominent residential building franchise in the North Island. “Mike knows the residential building industry intimately and was fully versed on the benefits of being part of a group home network in terms of access to great design, economies of scale, buying power and well-proven systems, that assist in the delivery of great homes to clients.” Both are directors in the business, with Rhys taking on more of the general manager’s functions as well as overseeing sales and project delivery. Mike manages earthquake repair scopes and oversees the design and drafting side of the business as well as estimating functions for repairs and new builds. The brothers are well-supported by a “great team” with the skills and competency to deliver a top quality product and stand by it. Rhys says Signature Homes Canterbury is a family-orientated business, with values similar to those instilled in the brothers during their childhood in Dunedin. “We are honest, up-front, and do what we say we’re going to do. “We make sure all the basics are done well and encourage our staff to do the same right through the business. “We’re here for the long haul and want our client’s experience when building with us to be so good they will return for their next home.”

“We’re here for the long haul and want our client’s experience when building with us to be so good they will return for their next home.”

Brothers in arms: Rhys, left, and Mike Gould - committed to delivering clients the best in quality, performance, and satisfaction.

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Signature Homes Canterbury

Company helping Canterbury to rebuild By Jo Bailey Signature Homes Canterbury is one of the few group home building companies in the region to get involved in large-scale earthquake repair works. The company’s earthquake repair division is run separately from its new home building operation, but still under the Signature umbrella. It has already completed numerous major repairs over $100,000 and has built relationships with all the major insurance companies. “In the early days following the disaster we did a lot of urgent repair work and carried out 500 scopes on damaged homes for a major insurance company,” says director Mike Gould. “By the end of this process we were pretty well versed on what was required at the front end of earthquake repair works.” Signature Homes Canterbury is also working with IAG, Southern Response, Vero and Tower on total rebuilds of replacement homes. The company has dedicated a team of professionals for its quake-repair works who first assess and gain necessary rebuild approvals, then progress and manage the building works. ”A key person in this division is Kathryn Mitchell, who deals directly with home owners and prepares and coordinates all the documentation, pricing and scope of works. She also assists with gaining building consents, then preparing for works to begin on site.” Kathryn says it is “very satisfying” for the company to help return people to healthier, warmer homes. “In some cases people can combine their repairs with renovations or re-modelling work to give their 50- or 60-year-old home a modern update.” On-site health and safety is a major focus for Signature Homes Canterbury, given the more complex and sometimes dangerous nature of deconstruction, rebuild and repair projects, says Mike. “All of our staff and any sub-contractors we use are Site Safe qualified. “The whole landscape for health and safety has changed and it has become a more costly process. However we welcome the changes and take the safety of our people and clients very seriously.”

Signature Homes Canterbury has a dedicated team of professionals to handle all facets of its quake-repair works. Although repair and rebuild work is not what Signature Homes is traditionally known for, Mike says it has enabled the company to expand and develop its building skills and expertise. “It has also given us a different perspective of dealing with clients and the issues they face which makes us a better all-round builder,” says Gould. Longer term, he expects some of the company’s repair work to flow into more new home projects. “The company has grown on the back of a lot of this insurance work, which has enabled us to take on staff and establish relationships with suppliers and sub-contractors. “With our new home building operation now firmly established and growing, we look forward to continuing the relationships that we have developed with clients on the repair side of the business so that they will hopefully choose us when they build their next new home”

Knock Down and Rebuild Signature Homes’ Knock Down + Rebuild service is aimed at making the process of removing or demolishing an existing house and rebuilding a new one on the site a far less daunting prospect for homeowners. “This service is a good option for people who have a great section but an old home that has passed its use-by-date,” says Rhys Gould. “They could knock down the old one and build the house of their dreams, or even build two, rent one and live in the other, or sell one or both. The possibilities are endless,” says Gould. He says the Signature team works closely with clients to outline what is

involved in the process including permits and costs. They then manage the project for clients and guide them every step of the way. “This service is well suited to earthquake-damaged homes and is ideal for people who love their current location, but whose older home no longer meets their needs.”

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Signature Homes Canterbury

Showing it off in style By Jo Bailey

Happiness with Signature Homes When Chris and Sam McMillan’s house in Burwood was red zoned, they decided on the rebuild option. After talking with several building companies they selected Signature Homes Canterbury. “We felt Signature Homes Canterbury’s personalised service and knowledge really set them apart. “They worked closely with us through the insurance process and the rebuild of our home, which took a lot of the stress away from us. “We are now in our new home and are absolutely thrilled with quality of the build and the journey we went through with the team at Signature. “We highly recommend selecting them to build your new home.” Chris & Sam McMillan

Chris and Sam McMillan are rapt with their new Signature home.

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Signature Homes has just released the second edition of its popular Signature Style magazine. The glossy, full-colour 158-page magazine showcases the latest and greatest in Signature home design including comprehensive features on some of the most popular homes in its Pacific Collection. The publication also covers a wide range of building materials, offers interior design tips and provides lots of helpful advice to ease customers through the building process. “We welcome people to pop into our offices in Russley Road to pick up a copy,” says Signature Homes Canterbury director Rhys Gould. “Or they can contact us with their details and we will post one out to them.” More information about Signature Homes Canterbury and the Signature Homes brand can be found at www. signaturehomes.co.nz or by phoning 0800 844 488.

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