HEALTHCARE AT HOME

PATIENTS ARE MONITORED AND LEARN HOW TO MANAGE SYMPTOMS THROUGH AN INNOVATIVE PROGRAM.

When Norris Mack, 71, was discharged from Monmouth Medical Center (MMC) after being treated for chronic obstructive pulmonary disease (COPD), he didn’t have to return to the hospital shortly afterward for follow-up visits, as patients often do. Instead, an MMC staff member came to his home in Long Branch to ensure he was recovering well.

Through a new telemedicine platform called Vivify Health, MMC patients like Norris can be monitored remotely for COPD, a lung disease that obstructs airflow and causes shortness of breath, coughing and wheezing. Remote patient monitoring is available through the Healthy Lives Program, which is designed to help patients with serious illnesses such as COPD, heart failure, heart attack and pneumonia manage their symptoms and reduce their need for emergency care and hospital readmissions. A multidisciplinary team of medical professionals—physicians, nurses, nutritionists, pharmacists and social workers—monitors patients and helps them become more involved in their care through education and consistent follow-up.

In Norris’s case, a respiratory therapist visited him at home two to three times a week for a month to check on his breathing, blood pressure, weight and the level of oxygen in his blood. During each visit, Norris answered questions about his health on an iPad. The information was sent electronically to nurses at MMC, who determined whether Norris needed medication adjustments, closer monitoring, a follow-up call, further testing or care at the hospital.

In addition to COPD, Norris suffers from kidney failure and undergoes dialysis three to four times per week. So he appreciated not having to leave his home for additional medical appointments. “The Vivify Health program is very helpful,” says Norris. “It has helped keep me going and has saved me some trips to CHANDLER PATTON, MD the hospital.”

With the help of a home monitoring program, Norris Mack, a COPD patient, has been able to stay out of the hospital and enjoy favorite activities, such as doing crossword puzzles and spending time with his friend and roommate, Mary.

REDUCING READMISSIONS

The home monitoring program began in November 2018 after medical staff members noticed that COPD patients made frequent hospital visits, says Chandler Patton, MD, Medical Director of the Healthy Lives Program and Medical Director of Pulmonary and Critical Care at MMC. “Some patients would come to the hospital, be treated, get better and then rapidly return to the hospital within a few days or weeks,” says Dr. Patton. “We wanted to try to break that cycle.”

The hospital began sending a respiratory therapist to the homes of COPD patients who had been recently discharged to keep tabs on them. The therapist typically sees patients in their homes for up to a month after hospital discharge to ensure their recovery is on track. “This effort has been very successful,” says Dr. Patton. “Patients appreciate that they don’t have to come back to the hospital, and there’s been a decrease in readmissions.” Another benefit: Patients don’t have to worry about cancelling a doctor’s appointment if they’re not feeling well.

Prior to the introduction of the Vivify Health program, about 25 percent of patients who had been hospitalized for COPD were readmitted to the hospital within 30 days. Now, that figure has dropped to 10 percent. Over the course of a year, only five COPD patients out of 50 who used the home monitoring program had to be rehospitalized, says Carmen Manzo-Goral, APN-C, a Healthy Lives nurse practitioner.

EXPANDING THE PROGRAM

The home monitoring program was so successful with COPD patients during the first year of implementation that it was expanded in November 2019. “When we saw the hospital readmission rates drop, we decided to include the patients who can’t come see us because they have pneumonia or heart failure,” says Denise Yaman, DNP, Director of the Healthy Lives Program.

Norris used the Vivify Health program in July and October 2019 after being hospitalized for COPD. Both times, he did not need to be readmitted within 30 days of discharge. Manzo-Goral credits the program with sparing him a lot of unnecessary suffering. “It’s kept him out of the hospital several times,” she says.

To learn more about the Healthy Lives Program at Monmouth Medical Center, call 732.923.6702.