Jeffrey Hannick Resume

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JEFFREY HANNICK

Cape Girardeau, MO 63701 • (314) 813-8237 • jwhannick.07@gmail.com

PROFESSIONAL SUMMARY

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing hard worker with a track record of driving increased sales, improving buying experience, and elevating company profile with the target market. Consistently recognized for providing original ideas that will increase the profits of your business. I look forward to helping you grow your brand.

SKILLS

• Content Creation

• Adobe Products (Illustrator, Photoshop, Rush)

• Upselling

• Sales

WORK HISTORY

Social Media Internship

• Food Safety

• Food Preparation

• Cash Handling

• Product Photography

• Inventory Management

Heather Hannick Designs – Fenton, MO

• Phone Etiquette

• Complaint Resolution

• Order Fulfillment

• Workstation Maintenance

• People Skills

06/2022 – 03/2023

• Designed and developed fresh new social media content to highlight business services and featuring “before & after” interior design projects.

• Increased customer engagement through social media management

• Performed Project Management to track and monitor multiple job sites in different stages of interior design.

• Provided hands-on assistance to identify and source materials for interior design projects and highlighted the process as a “behind the scenes” opportunity to bring potential and existing clients closer to the Interior Designer’s process.

• Developed and created new branding for the business which included rebranding with logo design, website update, and company branded uniform design.

Pizza Delivery Driver

IMOS – Cape Girardeau, MO

01/2022 – 03/2023

• Interacted professionally with customers in person and by phone and acted with a sense of urgency to drive positive customer experiences.

• Verified orders prior to completing deliveries to avoid customer complaints.

• Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.

• Processed payments by accepting cash, checks and credit and debit card payments.

• Performed various duties to improve the workflow of the store by labeling boxes, oven tending and folding pizza boxes.

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JEFFREY HANNICK

Cape Girardeau, MO 63701 • (314) 813-8237 • jwhannick.07@gmail.com

Sales Associate

Hollister – Fenton, MO 06/2021 – 08/2021

• Prepared merchandise for sales floor by pricing or tagging.

• Engaged with customers to effectively build rapport and lasting relationships.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

• Answered customer questions regarding sizing, accessories, and proper care for merchandise. Helped customers locate products and checked store system for merchandise at other sites.

• Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.

Customer Service Representative

Web Techniques Inc. - Fenton, MO 07/2017 – 04/2018

• Answered customer telephone calls promptly to avoid on-hold wait times. Responded to customer requests for products, services and company information.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Performed Filing and organization of documents and outgoing invoices Photographing product parts for company website.

• Collected customer feedback and made past due invoice calls to improve revenue.

EDUCATION

Associate of Arts: Advertising

Southeast Missouri State University - Cape Girardeau, MO Expected in 05/2023

High School Diploma

Rockwood Summit - Fenton, MO 05/2019

REFERENCES

Gale Schenimann

Papa John's Manager

Address: 841 N Kingshighway St, Cape Girardeau, MO 63701

Email: galeschenimann@hotmail.com

Phone number: 573-450-7472

Dalton Justice

Hollister

Address: 80 W County Center Dr, Des Peres, MO 63131

Email: Wdaltonj@yahoo.com

Phone number: 606-205-8009

Susan Hickman Web Techniques Manager

Address: 910 Bolger Ct, Fenton, MO 63026

Email: Susanh@webtechniquesinc.com

Phone number: 636-515-9041

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