Choosing Your Learning Provider

Your chosen organisation must be an ELC Approved Provider. For claims including an element of PF FEHE funding your chosen organisation must also be a PF FEHE approved provider. Use only the comprehensive list of Approved Providers available via the search engine by v isiting www.enhancedlearningcredits. com/learning-provider/ provider-search

The easiest way to identify a suitable provider is to use the search filters available. Using these results you can then either refine your search to take into account other factors or you can explore the individual provider websites through the links provided. This search engine facility also allows searches for PF FEHE approved providers, Approved Learning Providers by name, The Geographic Area, Course Title, and/or Delivery Method. Please note that when searching for Learning Providers offering distance learning you should not search by geographic location.

Points to note when booking your course

If you are not happy that your chosen Learning Provider is following the ELC scheme policies, please detail your complaint in writing via your Education Staff or Single Service Representative.

Please note that although the Learning Provider as an organisation may be Approved you must still ensure that the specific course has been approved by MoD. Only MoD approved courses will appear on the Provider's course listing on the ELCAS website Learning Provider Search Engine.

Personnel should only contact their Single Service Representative (SSR) if they have been unable to find the answer to their query on the website and the FAQs page.

Single Service Representatives

AMENDING, CANCELLING & REINSTATING A CLAIM

All Learners wishing to withdraw from their chosen learning activity should contact their designated Education Staff. Learners are reminded that re-instatement of an ELC instalment is only permitted for those who have to withdraw from a course of study because of operational or compassionate circumstances. Further details can be found in JSP 822.

Individuals who give up a course through lack of commitment will not be considered for reinstatement of an ELC instalment. This also applies if they withdraw because the course did not meet their expectations. Scheme members who request a reinstatement under such circumstances risk forfeiting their ELC instalment and membership eligibility of the ELC scheme.

If ELCAS has already generated a payment file for the learning activity then the Learner should follow the Single Service reinstatement procedure NOT the cancellation procedure. Outlines of these procedures along with the necessary forms are available through the links from this section of the magazine.

LEARNERS WISHING TO AMEND THEIR CLAIM DETAILS SHOULD FOLLOW THE GUIDANCE BELOW

Change Of Details Process To Follow

Change of course start date (up to three months)

Change of course start date (greater than three months)

Amendment

Cancellation/Reinstatement

Change of course end date Ed Staff/Line Manager to agree. ELCAS do not need to be informed

Change of course costs (total, ELC grant or contribution value)

Change of course costs from lower tier to higher tier (claim form signed prior to claimant becoming eligible at higher tier rate)

Addition or Deletion of a module from an overall course (only to be permitted where resultant course still fulfils eligibility criteria)

Change of course

Change of Provider

Amendment

Cancellation

Amendment

Cancellation/Reinstatement

Cancellation/Reinstatement

Change of course code Amendment member