Police Update

My name is Karla Miranda, born in Peru, grew up in Italy and then moved to Bristol six years ago. At UWE I studied for a degree in Psychology with Criminology before becoming a PCSO at Avon and Somerset Constabulary.

Alongside my colleagues, I work to make sure the areas I patrol in Bristol are safe throughout the day, starting from early hours into late nights. Our focus is on the community. Our role is to know people and for the people to know us. We are the first person people speak to when facing neighbourhood issues.

At every shift we encounter different situations which allow us to talk to different individuals. It is within our role to give a voice for those that are vulnerable, to safeguard victims and bring reassurance for the ones that need it the most. We listen to you and empathise with your case to provide the best support available to you.

You can find us walking through the streets of Bristol, to events around the city or patrolling in the parks. As PCSOs we organise events for the community to make you feel the sense of belonging in this city, no matter where you come from.

Having personally experienced the challenges of moving to a new country, I like to hold events for new residents living in Bristol. Recently I have been working with the South American and Italian communities, offering a safe place for each one of us to share our experiences and connect with others.

Written by PS Serena Serjeant

During these meetings, I offer appropriate advice to integrate within the local community, supporting them in any way I can.

Additionally, we also show our presence in schools. We educate students of different ages, giving them the best guidance in relation to road safety, talking to strangers, cyber security and more. I like to connect with students to let them know they can rely on me and I explain to them what my duties are. When I visit the schools, I get fascinated by their curiosity and I like to inspire them on using their best skills to become a better person for the community.

As PCSOs we work along with Sergeants, Supervisors, Police Officers, Detectives and Comms to gather facts and collect evidence of possible crimes. As a team we identify the local issues and write down an efficient plan to solve the problem and help the person in need. Therefore, every shift can be unpredictable.

I am proud to work for Avon and Somerset Constabulary and I look forward to discovering what every shift will bring, knowing that I will be able to help people and make a positive change in the community.