Vizion Ignite | Delegate pack

VIZION NETWORK MAGAZINE

VIZION CONFERENCE & EXHIBITION

D E L E G AT E PAC K

PREPARE FOR IGNITION VIZION’S CONFERENCE & EXHIBITION

LAUNCH SEQUENCE ACTIVATED NEW VIZION AND CORTEX SITES

A world of pure imagination We help forward thinking businesses to succeed through inspired ideas, thoughtful creativity and boundless energy.

We take an interdisciplinary approach blending the practices of design, technology and branding, to create modern interactive systems.

We create amazing solutions for well-known brands, really exciting start-ups and everyone in between.

We are Pure.

WHY NOT GRAB A COFFEE AND READ OUR LATEST DIGITAL MAGAZINE GO THERE

PURE VISUAL COMMUNICATION CREATIVITY UNLIMITED t: 07917 667510 | skype: marcuspure | www.purevc.co.uk

Focus is Vizions digital magazine aimed at repairers, associates and partners of Vizion, if you would like to be involved then call Marcus on 07917 667510 Conceived, Produced and Designed by Pure Visual Communication Limited

SEPTEMBER 2016

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ITINERARY

THE PLAN

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THE LOCATION

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MEET, NETWORK SCAN

30

VIZION UNPLUGGED

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SPEAKER PROFILES

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SHINE AWARDS

VIZION IGNITE

IGNITE INTINARY

09.00 REGISTRATION OPENS 09.30 EXHIBITION OFFICIALLY OPENS 10.30 BACON BUTTIES SERVED

11.30 THE MORNING SESSION WITH MARK HADAWAY 11.40 WELCOME - 2016 REVIEW CHRIS MCKIE 12.00

WHAT NEXT? QUENTIN WILLSON

12.20

AUTONOMOUS VEHICLES, NEXT STATE ANDREW MARSH

12.40 TRAILBLAZERS – THE FUTURE OF APPRENTICESHIPS TOM HUDD & DEAN LANDER

13.00 LUNCH/EXHIBITION

14.25 THE AFTERNOON SESSION MARK HADAWAY/QUENTIN WILLSON 14.30 CYBER SECURITY, THE VIZION STANDARD

AARON YATES & ANDY LARKUM, BEREA 14.50 RAISING THE BAR OF CONNECTIVITY JEFF MANRICKS, AUDATEX 15.10 CURRENT TRENDS, A PEEK INTO THE FUTURE MARK MULLIN, GUIDEWIRE 15.35 COFFEE BREAK

16.30 IT STARTS HERE CHRIS MCKIE 16.50 VIZION SHINE AWARDS WITH QUENTIN WILLSON & EAMONN DUNNE

CUSTOMER SERVICE AWARDS WITH AXA, MARKERSTUDY GROUP, ZENITH,

NFU MUTUAL AND SWIFTCOVER

17.20 CONFERENCE CLOSE 18.00 EXHIBITION CLOSE 19:00 VIZION UNPLUGGED

EVENING EVENT (SEE PAGE 30)

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VIZION IGNITE

IGNITE PLAN

1. MORELLI 2. MORELLI 3. VALSPAR 4. VALSPAR 5. FORD APPRENTICESHIP 6. I2I 7. I2I 8. BRIDGE ACADEMY 9. TRAINING 2000 10. HIRE A HERO 11. BSG 12. IMI 13. AUTORAISE 14. THATCHAM 15. THATCHAM

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16. SKILLNET 17. ACIS 18. TRI-SPHERE 19. CIRCLE LEASING 20. AUTO3P 21. ECO REPAIR CUBE 22. POWER-TEC 23. CARLAC 24. SYMACH 25. CUNBAR 26. INDASA 27. BODYSHOP SOLUTIONS 28. BLACKHAWK 29. ARC SUPPORT 30. BODYSHOP MARKETING

31. AGA 32. NOVOL 33. AKZO NOBEL 34. AKZO NOBEL 35. AUDATEX 36. IAEA 37. SMMT 38. THE DENT NETWORK 39. THE DENT NETWORK 40. EVERCOAT 41. NIBS 42. BASIC WELDING 43. UZI ITALIA 44. EMACS 45. EMACS

46. STANNERS 47. STANNERS 48. JTAPE 49. NATIONWIDE 50. NATIONWIDE 51. AIC 52. RPM WELDING 53. JUNAIR 54. AGM 55. NAB 56. UPOL 57. ENTERPRISE 58. ENTERPRISE 59. GYS 60. FINIXA

61. DEVILLBISS 62. TLSS 63. BODYSHOP MAGAZINE 64. MIRKA 65. INDEM 66. AXALTA 67. AXALTA 68. AUTOFLOW 69. AUTOFLOW 70. CAR-O-LINER 71. CAR-O-LINER 72. ABP 73. VOLKSWAGEN PARTS

WI-FI

Sponsored by akzo nobel network: exhall Password: donington123

VIZION IGNITE

IGNITE FOOD AND REFRESHMENTS

FOOD FOR THOUGHT On the day there is a range of delicious finger buffet syle food with fresh seasonal ingredients, prepared using locally grown produce. This year we have 2 food stations on either side of the exhibtion room.

MAIN FOOD AND REFRESHMENT SPONSOR

The evening meal is a bbq themed buffet with a wide range of dishes to suit all tastes.

REFRESHMENT STATIONS

COFFEE STATION SPONSORS

Pick-me-ups are available at the refreshments stations, located in each corner of the exhibition area; from free flowing freshly brewed barrista coffees, lattes, cappuccinos, teas and hot chocolate.

OUR SPONSORS We would like to take this opportuntiy in thanking our sponsors for their support in ensuring that the food and refreshments are of a high standard.

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EVENING FOOD SPONSOR

Always up-to-date

– focussing on topical issues.

Whenever Spies Hecker invites you for training, you can be sure that the subjects on the agenda will be those that make every day in the workshop more efficient without being commonplace: learn first-hand of the options for new repair methods and experience the latest product developments being used.

Our training sessions are not dry product launches, but are instead oriented towards practical experience and current trends.

Spies Hecker – simply closer.

An Axalta Coating Systems Brand

Spies Hecker • Unit 1 Quadrant Park • Mundells • Welwyn Garden City • AL7 1FS • www.spieshecker.co.uk

VIZION IGNITE

PARKING IGNITE LOCATION

Parking is free and there is extensive parking in front of the main hall

THE ENGINE ROOM Vizion return once again to one of the most centrally located venues in the UK, right at the Heart of England, minutes from the M1 and East Midlands Airport and close to the cities of Nottingham, Derby and Leicester.

EAST MIDLANDS PARKWAY

The Donington Park Exhibition Centre is the largest building of its kind in the midlands outside of the NEC. Its industrial heritage with Rolls Royce and its racing and the size make it a perfect location for the next Vizion Conference.

FINDING IGNITE Due to its central location, 5 minutes from the M1 and next to the region’s largest airport, it is easy to find, simply set your sat nav to

Donington Park, Castle Donington, Derby DE74 2RP

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CREATIVE TECHNICAL EVENT PRODUCTION EXPERTS We make your events look and sound amazing.

Using the very latest event technology, Hawthorn create spectacular bespoke solutions for any event. From conferences and roadshows to professional meet-ups and the largest awards ceremonies, we can help make your next event one to remember.

LIGHTING | SOUND | VIDEO | STAGING | DRAPING w: hawthorn.biz

|

t: 01664 821 111

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e: info@hawthorn.biz

VIZION IGNITE

TALK. MEET. NETWORK. SCAN. Pre-Registration allows Vizion to capture your details and transform to your very own QR code, similar to a barcode, by using a compatible app (there’s 100’s), you simply scan the badge and the data is then stored on you mobile, it is really that simple.

A vCard is in essence, an electronic business card.

They are a fast, easy way to transfer relevant contact details to another person, using a standardised format that is recognised by all relevant medias today: computers, smartphones and tablets.

Your vCard will contain all the information that you registered such as your name, address,

numbers, and emails\URLS. These have been tested with all the popular QR code readers, with great results and help to obtain the information from each delegate in electronic format.

So to get the important contact details of each delegate use this format for scanning each other, making networking easier.

HOW IT WORKS To scan a QR code simply open the app, point the camera at the code, and you’re done!

There is no need to take a photo or press a button. The QR Code Reader will automatically recognise any QR code your camera is pointing at.

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DOWNLOAD THE QR APP So you’re prepared on the day, why not download the app now.

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VIZION IGNITE

IGNITE PROFILE

ANDREW MARSH

AUTO INDUSTRY INSIDER

Andrew gained a degree in Mechanical Engineering IN 1984 and worked in the automotive industry as a designer, development engineer and programme manager.

Companies include Aston Martin, Ford of Europe, GM Europe, Lotus, Renault, Saab and Volvo. The technologies covered include whole vehicle, cooling systems, engines, transmissions, vehicle emissions and more.

From 2004 Andrew joined MIRRC Thatcham to provide them with sight of what vehicles and technologies would arrive, and when. In late 2007 he took over the collision repair information service ‘escribe’ production, increasing model coverage by 50% with just 75% of the original department headcount.

Auto Industry Consulting is an independent provider of technical information and consultancy to the global collision repair industry.

Of the many services AIC offer, two of the key products are: www.autoindustryinsider.com and www.ezimethods.com In 2013, AIC were also responsible for the creation of the AutoRaise Body Repair Apprenticeship Programme and course materials. AutoRaise combines three sets of essential skills into a 26 month programme, with learners achieving both nationally and industry recognised qualifications.

In 2011 Andrew became a founder member of Auto Industry Consulting Ltd, together with Mr Ben Cardy.

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12.20 AUTONOMOUS VEHICLES, NEXT STATE

REPAIR METHODS AT YOUR FINGERTIPS

Ezi-Methods pulls together the technical information you need and presents it in a clear and concise solution, helping to improve the utilisation, effectiveness and efficiencies of estimators and technicians by removing confusion from the repair process.

This guarantees a safe repair based on the most up to date vehicle manufacturer information. Even if vehicles have been on the road for years they may have updated repair procedures, Ezi-Methods will have the most current method for any vehicle.

experience the simplicity of Ezi-Methods for yourself, contact your UK representative...

07923 563 260 | sales@ezimethods.com

ezimethods.com

z Dramatically reduces time spent on preparing and researching methods ensuring current information is available quickly z Supports improved quality of estimating and adds credibility when negotiating repair authorisations z Methods are applied correctly from the start eliminating guesswork and avoiding mistakes,resulting in a faster turnaround as the job is done right first time

VIZION IGNITE

IGNITE PROFILE

CHRIS MCKIE

NETWORK OPERATIONS DIRECTOR VIZION NETWORK

Chris has worked in the body repair sector for 26 years gaining experience in almost all sectors.

Starting his Bodyshop career in restoration Chris was trained in all aspects of the repair.

Moving to VWG in 1989 was the start of his strong manufacturer relationships. In 1993 a move to a multi-franchise business with responsibilities for Mercedes-Benz, Mitsubishi, Seat and Volvo strengthened this still further.

In 2001, Chris was recruited by Clarkes Accident Repair Centres as Group Operations Director to enhance their vehicle manufacturer strategies and insurer relations.

In 2009 Chris was appointed as Director Network Operations for Vizion Network, conceptualising

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11.40 WELCOME & 2016 REVIEW 16.30 IT STARTS HERE

several new important initiatives for write-off avoidance and recycling and a string of very important IT system modules and processes which in turn has helped him and the team grow the Vizion business from 4000 to nearly 200,000 claims in 2015 in just over 6 years.

Chris has a high level of energy, ability and determination to get things done.

Experienced,knowledgeable and passionate about the industry, he holds strong views but is always open to the views of others. His goal, to influence positive and lasting changein our industry.

INNOVATION, IT’S IN OUR DNA

VIZION IGNITE

IGNITE PROFILE

MARK HADAWAY EDITOR PLENHAM LTD

Mark has more than 15 years’ worth of experience within the accident repair industry, having undertaken various roles at Plenham Ltd. Currently editor across Plenham’s portfolio of media outlets and publications, Mark is responsible for bodyshop magazine’s UK conference agenda and acts as chair for the bodyshop hosted Industry Forum initiative.

Mark is also a board member of IBIS and has acted as event moderator at both domestic and international events.

Mark has recently completed a level 7 diploma in

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strategic management and leadership as part of a bodyshop led, pioneering industry educational programme. His aim now is to continue the programme to MBA level.

Outside of work, Mark is a competitive sportsman competing in running and triathlon events.

SAVE THE DATE 12-14 JUNE 2017

HOTEL MELIĂ CASTILLA, MADRID To reserve your place, contact Emily Miles 01296 642800 | emily@ibisworldwide.com

VIZION IGNITE

IGNITE PROFILE

JEFF MANRICKS DIRECTOR OF BUSINESS DEVELOPMENT AUDATEX

Jeff Manricks has been an executive in sales and business development for almost fifteen years.

After graduating from Trinity College, Australia with a qualification in engineering and fabrication design, he began his career as an engineer for Komatsu. Here he took responsibility for the development and redesign of Komatsu’s products and equipment.

development manager for JCA Coatings. During the following seven years, he led a comprehensive cost reduction/profit improvement programme, contributing to an award-winning automotive distribution business, which was voted by the industry for a ‘People’s Choice Award’ in 2009.

In 2002, he joined Henkel as a sales manager.

Having been guided by his Australian lecturer throughout college – who he cites as having the greatest influence on his life – he understood the value of having a great relationship with customers and the importance of providing tangible insight and going the extra mile. As a result, Manricks has been awarded ‘Best Performer’ awards twice - in 2003 and 2006.

In January 2016, Manricks joined the ranks of Audatex, the world’s leading technology and data provider for the insurance industry, as director of business development. His mission includes heading up all commercial activity and generating new product ideas that cement Audatex as a technology leader in the insurance sector.

It was in 2007 when he first entered the automotive world, working as business

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Manricks has two children, Lola and Jasper, and dedicates all of his time at home to bringing them up as genuine, kind-hearted human beings that are truly global citizens.

14:50 RAISING THE BAR OF CONNECTIVITY

A connected solution for parts procurement of InPart is completely free for all repairers  Use Secure Parts Procurement based seamless integration with AudaEnterpriseGold  Cloud Secure Parts Procurement  Order Tracking with your suppliers  Integrated Secure messaging Parts Procurement  Live Order Tracking updates for jobs, orders and parts  Secure Parts Procurement  Real time visibility of stock  Order Tracking Real-time visibility of stock and pricing  Parts Procurement  Secure Real time visibility of stock  Order Tracking Link with your preferred suppliers.

Reduced administration  Secure Parts Procurement  Real time visibility of stock  Order Tracking  Reduced administration  Real time visibility Increased accuracyof stock  Order Tracking  Real Reduced administration  time  Increased visibility accuracyof stock  Real Reduced Ability to administration receive bespoke  time visibility of stockquotations  Increased accuracy   Reduced Ability to administration receive bespoke quotations  Increased accuracy  Reduced Simplisticadministration transparent returns process  Ability to receive bespoke quotations  Increased accuracy  Simplistic transparent returns process  Ability to receive bespoke  Increased Electronic feed from AEG quotations accuracy  Ability Simplistic transparent returns process  to receive bespoke quotations  Electronic feed from AEG  Simplistic transparent returns process  Ability to receive bespoke quotations  Simplistic Electronic transparent feed from AEG  returns process  Simplistic Electronic transparent feed from AEG  returns process  Electronic feed from AEG  Electronic feed from AEG

Sales enquiries: 01189 235667

VIZION IGNITE

IGNITE PROFILE

MARK MULLIN PRODUCT MARKETING MANAGER EMEA – GUIDEWIRE

Mark is Digital Strategy Director, International, at Guidewire Software, based out of the UK office.

Mark has over 30 years’ experience in the insurance, financial services and related industries, in North America and Europe, as well as experience in Southeast Asia. He has previously served in senior roles for Target Group and SSP in the UK, and has a background in underwriting and broking, having started his career as a commercial underwriter at Royal Insurance (now RSA), specialising in complex commercial risks. Mark is an insurance person by trade, and was drawn to

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a career in the software industry by a fascination with the opportunity to dramatically impact business process, and enhance the customer experience, through the application of technology.

As part of Guidewire’s ongoing investment in strategic initiatives, Mark’s role is to work with Guidewire customers, along with industry specialists, in ensuring key business issues are fully addressed by Guidewire solutions.

15:10 CURENT TRENDS AND A PEEK INTO THE FUTURE

think again TAKE A FRESH LOOK AT U-POL U-pol™ has nearly 70 years experience, manufacturing Coatings & Fillers in the UK. We are uniquely positioned to deliver solutions to the modern bodyshop, developed, tested and approved here in the UK. We know your reputation matters, and that’s why U-pol are investing in future innovation, to help your team get it right, first-time, every time.

Driving Surface perfection www.u-pol.com

VIZION IGNITE

IGNITE PROFILE

QUENTIN WILLSON MOTORING BROADCASTER AND TRANSPORT CAMPAIGNER

One of the UK’s best-known motoring commentators Quentin was a Top Gear presenter for over a decade, wrote and presented BBC2’s the Car’s The Star, started Channel 5’s Fifth Gear, created the Britain’s Worst Driver format (now shown in 14 international territories) and now presents The Classic Car Show on Channel 5 and is also Executive Producer.

His knowledge on new cars, used and classics is industry leading but he’s also a vocal campaigner on new and used car and fuel prices with his million-signature FairFuelUK petition that’s saved UK motorists £20 billion in fuel duty and VAT. A regular face in Westminster, Quentin lobbies ministers and MPs to getter a better deal for Britain’s 40 million licence holders.

He’s written weekly columns for the Mirror and Sunday Mirror for 15 years, Classic Cars Magazine for nine years and writes for many other magazines and newspapers. He was awarded the Press Association Motoring Writer of the year Award for his work to bring new car prices in the UK to the same level as Europe, saving British

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12.00 WHAT NEXT?

motorists £3 billion.

Quentin is also a campaigner for low emission and electric cars, working with the government and Office of Low Emission Vehicles. He’s a patron of the Hydrogen Trust and judge for the £10 million Future UK EV Battery prize.

Quentin’s father – Professor H. B Willson – was a wartime Bletchley Park code breaker who was recruited from Cambridge University to the famous Hut 4 and became the first person to decode the Haglein encryption machine, the Italian equivalent of Enigma. His achievement is acknowledged to have had a ‘significant outcome’ on WW2. Quentin is also a BAFTA film judge.

VIZION IGNITE

IGNITE PROFILE

AARON YATES FOUNDER & CEO BEREA

Established in Leicester in 2010 and initially focused on small business digital risk and dispute mediation, Berea quickly evolved as the field was absorbed by the broader subject of cyber risk and security.

Aaron now leads an expert team in developing solutions to help businesses understand and address cyber security across all aspects of their organisation. Berea provide a unique offering of online and offline training, education and assessment services.

Berea is working in partnership with Vizion to engage their members on this emerging risk, by providing expert guidance, knowledge and services to help them understand their cyber security status and become more resilient organisations.

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14.30 CYBER SECURITY, THE VIZION STANDARD

COMING TO CORTEX

SUPPORTING CYBER SECURITY IN THE VIZION NETWORK

Our network’s success relies on the timely, accurate and secure communication of relevant data. The increasing scale of the problem has lead Vizion Network to partner with Berea, specialists in helping businesses understand and address their cyber security needs.

Supported by Berea, towards the end of 2016 Vizion Network will be launching a comprehensive support programme to support Network members with cyber security. More information will be made available after the Vizion conference in October.

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Being recognised with a Vizion Shine Award will be one of the highest accolades a repairer can receive from Vizion, an award for excellence and a true representation of quality.

The aim is for the Shine Awards and Recognition program to identify individuals and repairers that truly add value, quality and excellence to the network. We want to demonstrate through ‘Shine’ the many ways in which best practices can be found everywhere in individuals and teams, and how, through recognising these achievements, we can all better learn from each other.

There are 2 main categories spanning 13 awards.

REGIONAL REPAIRER AWARDS 4 Regions spanning the UK and Ireland, each with their own ‘Regional Repairer of the Year’ award, and the chance of being awarded the highest accolade of ‘UK and Ireland Repairer of the Year’ or ‘UK and Ireland Manufacturer Repairer of the Year’.

CUSTOMER SERVICE EXCELLENCE AWARD Bodyshops who show exemplary customer service by utilising the tools and services avaialble and showing true brand values representing not only Vizion but brands associated with the repairs.

This year sees individual rewards from: AXA, Markerstudy, NFU Mutual, SwiftCover and Zenith

VIZION IGNITE

EVENING EVENT @ THE RADISSON BLU FROM 7PM

IN TODAY’S DIGITAL WORLD THERE IS AN INCREASING TENDENCY FOR OUR SOCIAL AND BUSINESS NETWORKING TO BE ONLINE RATHER THAN FACETO-FACE. Vizion Unplugged is going old school, enjoy relaxed and friendly surroundings where like minded professionals meet old friends and make new contacts.

The evening starts at 7pm, with Vizion’s own private bar and area to mingle and network with repairer partners, suppliers, manufacturers and principles to reflect and discuss the day’s conference and exhibition.

With a bbq themed buffet , 3 private bars and entertainers throughout the night, it’s a perfect end to a productive day.

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Companion App to AutoFlow 4:G Capture images directly at any stage Book time to jobs in situ Review work methods in situ

o WorkM8 further streamlines your work flow o Portable solution – WorkM8 goes where you go o Capture and upload images remotely o Review work methods on your device o Book time onto one or more job tasks

Designed to Deliver To arrange for an on-site or online demonstration of any of our products, or to discuss potential new projects with our team please contact the office on 01625 860545 or visit www.autoflow.ltd.uk

X-AUTOS

Episode 1: A Busy Professional Bodyshop turning out 50 cars a week on average

RR

... that wasn‛t there when he came in!!

W HI R

Mr. Smart claims there is some damage on his car...

W WHIR RR HI RR R

Damn! – I thought we‛d had a better month than that!

RR

R HI W

Not again! – that‛s the 5th one this month!?!

Readiruscepd.a rep

That night

Next day in the mixing room

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RevLoenstue

£33,024 I am the ghost of profit past

CHECKmate Champion records all the non-accident damage...

...BEFORE every vehicle enters the bodyshop!

...yada...yada... yada...8pm

A short while later.

Projections are through the roof, just like our expansion plans...

...CHECKmate Champion!

Mild-mannered Ernie...

One step ahead of you boss.

Projected Profit

but... I just finished work early... and forgot about our date

Doh!!

...take the afternoon off Ernie!!

Will Checkmate Champion rescue his date? Can Checkmate Champion improve your swing? Does Checkmate Champion have a weakness? ...to be continued.

To find out more visit www.autoflow.ltd.uk

www.vizionnetwork.co.uk