Staff Needs and Patient Expectations

Patient Expectations

Staff Needs Are Changing

Patient Expectations Have Evolved

Well before the pandemic, healthcare providers have been dealing with intense physical and mental loads, growing staff shortages, and changing regulations.

Combine this with COVID, and the result has been burnout and bleak estimates regarding the future of healthcare staffing.

Interesting

facts

By 2030, the US is projected to have a shortage of 5.7 million nurses1.


Within 12 years the US healthcare system will be short between 38,000

and 124,000 physicians2.

The biggest cause of burnout: time-consuming tasks like charting and paperwork³. Ultimately, clinicians and healthcare staff are sounding the alarm that the current system cannot be sustained.

Patients are expecting the same or better digital experiences in healthcare that are common today across other industries. Increasingly, the availability and use of consumer-grade digital technologies in healthcare is influencing consumer choice, hospital performance in HCAHPs, and value-based reimbursement.

Patients and clinicians want a care

experience that works for them: tools at their fingertips to stay in control, connected, and informed. Healthcare leaders are seeking strategies to enhance the experience for everyone.

Vital has a solution to meet that need. We’ve built a new generation of consumer-grade, AI-powered software that makes care easier, more effective, and more efficient.

Vital’s flagship solution, ERAdvisor, adopted by some of the largest, leading health systems nationwide, has proven results in patient satisfaction, patient loyalty, and growing downstream referral volume and revenue for aligned physicians, hospitals, and healthcare services. Its success has been driven by three main factors:

Patient Centricity

Vital designs solutions that address specific needs and interests of the patient as the primary user – answering what’s most important and relevant in real-time.

Artificial Intelligence

Vital leverages AI to provide an individualized experience with industry-leading algorithms proven with 97. % accuracy.

Consumer-Grade Software

Vital delivers a beautiful, intuitive user experience.

Technology, and the digital tools designed to help the care experience, must work for everyone.

15 - 30 min

Expected wait time

The Complexities of Physician Supply and Demand: Projections From 9 to 3 (PDF), a report released by the Association of American Medical Colleges (AAMC) https://www.medscape.com/slideshow/ -lifestyle-burnout-6 66 ?faf= # https://www.optum.com/content/dam/optum3/optum/en/resources/white-papers/wf89 3 -iroundevolution-of-patient-service-white-paper.pdf