April 2020 Redmond Chamber Business News

THE REDMOND CHAMBER OF COMMERCE & CVB

BUSINESS NEWS APRIL 2020

FREE

RESOURCES FOR YOUR BUSINESS

CORONAVIRUS UPDATES See inside for some resources for your business in this trying time. We've got your back.

We'll get through this together.

Redmond Chamber of Commerce & CVB 446 SW 7th Street Redmond, OR 97756

Your Care is Open!

Urgent Care & Occupational Health Monday – Friday: 9 am – 7 pm Saturday: 9 am – 4 pm Sunday: 10 am – 4 pm Call ahead to be put in line or just walk-in to be seen.

If you have an upper respiratory infection please call ahead.

CALL: 541-548-2899 3818 SW 21ST PLACE, SUITE 100, REDMOND

2 | REDMOND CH A MBER OF COMMERCE & C VB | BUSINESS NE W S | W W W.V ISI T REDMONDOREGON.COM

2020

DIRECTOR’S

message

BOARD OF DIRECTORS JENNIFER WERNER ALLIANCE PROFESSIONALS PRESIDENT

WE ARE YOUR CHAMBER.

JILL CUMMINGS SUMMIT BANK 1ST VICE PRESIDENT

SEAN NEARY FITCH & NEARY PC JERRY KELLER SHINING ENTERPRISES JANITORIAL & CARPET CLEANING DAWN TOOMBS OPEN TO OPPORTUNITIES JOSH WERNER EDWARD JONES INVESTMENTS DEBORA WATTENBURG YOUR CARE BEV CLARNO OREGON SECRETARY OF STATE PAT HUFFER CROOKED RIVER RANCH JOHN MEYER EDWARD JONES FINANCIAL ADVISOR BRENDA TURNER BRENDA TURNER CONSULTING ALEXANDRA GRUBA MEDLINE RENEWAL JOE CENTANNI CITY COUNCIL - CITY LIASON

ERIC SANDE Executive Director AMANDA GLASSER Finance/Membership Director CALEB THOMAS Marketing Director KARA ROATCH Events Director JENNA FOX Convention & Visitor Services

our economy, continues to be our focus. We are doing everything we can to help individuals and businesses navigate this uncharted territory. We encourage businesses to be creative in providing some form of online shopping option, gift certificates and other unique ways for the community to support our local businesses.

Information continues to come in fast and furious and we will do all we can to update our members and the community. The City of Redmond is also asking the business community to participate in a quick online survey regarding the COVID-19 virus and its impact on businesses.

The Chamber with the help of or our Ambassadors have been making calls connecting with our members and helping business provide input via the survey. The survey also links needs with resources in an effort to smooth out some of the bumps during this turbulent time. Business with extra resources, such as gloves, masks and various other supplies can quickly be connected with those in need. I encourage you to fill out the survey, which you can fing on the Chamber website under the “Covid 19” tab, first header “How can I get help as a small business”, “Click Here to fill out the Redmond Rallies Survey”.

We also encourage you to check out a regional resource page spearheaded by the Bend Chamber at www.CentralOregonSOS.com. You will find an abundant list of links and resources that are available from local, state and federal agencies.

Chamber Events April is usually the month we kick off our event season with the State of the City Address with Mayor George Endicott and the US Bank - Central Oregon Business Expo and Job Fair. Both of these exciting community event have been moved to September 30, so mark your calendars (in pencil). We are excited to announce however, The Official Redmond Oregon Visitor & Business Guides for 2020-2021 are here! We typically release the new guide’s inconjunction with the State of the City and the Expo, but we can’t wait and will get them out to you soon. The one thing we have learned with this Covid event, is planning is nearly futile until we get the worst behind us. For now all Chamber events in person are canceled (including Leadership Redmond), but we are trying new creative ways to continue to gather as a Chamber and community virtually, such as our new online Coffee Clatters. Look for us on Facebook Live every Friday at 8:30 a.m., and we will hope to connect with your there!

From of us at the Chamber, stay strong, stay well and we will get through this together.

REDMOND CHAMBER PREMIER LEVEL MEMBERS GOLD

DAN MOONEY MOONEY MARKETING

PLATINUM

DEBBIE BUTLER REDMOND INDUSTRIAL PARK

I think we can all agree, we are witnessing something none of us could ever have imagined.

Currently the Chamber staff is working from home and I am in the office. We are in regular communication with each other all day, via Skype, email and phone as we work to provide the best information possible to deal with this unprecedented event. The Redmond Chamber is actively working as part of Governor’s Central Oregon Economic Recovery Team, with the City of Redmond, the Deschutes County Sheriff’s Central Oregon Strong Team, State and Federal Representatives, St. Charles, Visit Central Oregon and other organizations, all in an effort to keep you and the community safe and informed. You can rest assured your Chamber team is working diligently. Within hours of action from the Governor’s Office to start addressing the virus, we constructed a webpage hosting all the various links and information offered to fight COVID-19 and its impact on the community. The page we created provides links and information for staying healthy and covers numerous topic including; How to get help as a small business; How to get help as an employee; How to help your community; How you can help yourself; Help for those with children at home; Help for those with compromised immune systems, and other Community Resourses. When our restaurants were closed, we immediately put up a list of restaurants who continued to provide food to-go, via take-out, delivery and curbside pickup. Promoting the safety of our community, while trying to preserve some amount of

SILVER

ROXIA THORNTON TODOROFF DESCHUTES FAIR & EXPO CENTER

by Eric Sande, Executive Director

BRONZE

LAURA GARCIA MAZATLAN MEXICAN RESTAURANT PAST PRESIDENT

Diana Barker

5 4 1 - 9 2 3 - 519 1 | A PR I L 2020 | R E DMON D C H A MBE R OF C OM M E RC E & C V B | 3

WELCOME NEW MEMBERS Deschutes Blind and Shade Mark Frank deschutesblindandshade@gmail.com deschutesblindandshade.com

Dandelion Creative Art Center

Alicia Danielle Mickelson dandelionartcenter@gmail.com www.dandelionartcenter.com

Over The Edge Taphouse Lynnelle Morgan overtheedge97760@gmail.com www.overtheedgetaphouse.com

NAMI CENTRAL OREGON

Linda Jackson-Shaw longjourneyhome40@gmail.com www.namicentraloregon.org

Smitten // Premium Design & Strategy Kama Wilson kama@hellosmitten.com hellosmitten.com

Safe In Storage

Adam Kershaw manager@safeinstorage.com www.safeinstorage.com

Scot E Burgess, DMD, PC braces@drscotburgess.com www.optimalorthodontics.com

First Rate Property Management Sherry Hoyer firstratepm@yahoo.com www.firstratepm.com

Riff LLC

Kevin Smyth heykevin@riffcoldbrewed.com www.riffcoldbrewed.com

Northwest Laserworks

Sandra Sevilla northwestlaserworks@gmail.com www.northwestlaserworks.com

MEMBER Shepherds House

The Shepherds House has experienced unprecedented increase in supplying meals and clothing. As the increase grows, due to the reaction from the coronavirus, donations have greatly decreased. In fact, the funds for the operations of the Shepherds House, with the steep decrease in donations, will severely impact the Shepherds House ability to pay overhead expenses in the next month. We would appreciate Redmond Chamber to let their members know of this critical request for financial donations, food or clothing.

Financial donations can be made on line through www.shepherdshouseministries. org, or mail a check to P.O. Box 5484, Bend Or 97708. Or you can deliver supplies directly to the Shepherds House at 1854 NE Division St., Bend. The web site will also expand on the need for donations.

SAIF

As businesses across Oregon deal with loss of revenue and other demands in the wake of the coronavirus, we know it is a hard time for our customers. We expect some businesses will experience challenges reporting payroll or making premium payments, and we're prepared to work with you on an individual basis to provide information, offer flexible payment options, and do what we can to help you maintain coverage.

Additionally, SAIF has agreed to consider "payroll paid to furloughed workers" as ex-

bytes

cluded from Workers' Compensation premium charge, like vacation pay. However, SAIF has not yet determined how they will handle this change internally. Until further notice...

"Do not report furlough payroll to SAIF on your payroll report. Keep track of it in your books so it can be reported with your final payroll report and/or audit. If you report it now, you will be charged premium as their system has no way to exclude it."

Please reach out to your KPD Risk Advisor or Account Manager for assistance.

Redmond Senior Center

Effective this week, the Redmond Senior Center partnered with McDonald’s of Redmond to ensure seniors at home aged 60 or older who may have barriers to transportation or other means for meals or groceries can receive at least one meal a day. Adults over 60 are the most vulnerable population during this worldwide pandemic with COVID-19 and just over 13% of that population is below the poverty level in the Redmond area. Loss of transportation and access to essential services like groceries has compounded the need to reach all Redmond area seniors who may need a meal.

“In addition to the federally funded Mealson-Wheels services already provided, we recognize there are seniors at home who do not currently qualify for Meals on Wheels,” shared Executive Director Jamie Christman.

“As a result, we have started this “Home Meal Services” program with the help of a partnership with McDonald’s of Redmond and our generous community.” Considered an essential service, the Redmond Senior Center wants to hear from area seniors who may need meal assistance from the Redmond Senior Center’s “Home Meal Services” program.

If you or someone you know is an adult aged 60 or older experiencing any limitations or barriers to meal access, you are urged to contact the Redmond Senior Center directly at 541-548-6325 or info@redmondseniors.org.

To safely prepare the meals and ensure proper delivery protocol is coordinated in compliance with CDC regulations, the Center requests two days advance notice prior to any new “Home Meal Services” distribution. Urgent requests will be handled on a case-by-case basis.

“The volunteers of the Redmond Senior Center are absolutely some of the most giving and kind-hearted of folks,” said Jo Anne Sutherland, board member, “we are incredibly grateful for their service to our area seniors and in helping make access to meals a priority in conjunction with this generous partnership with McDonalds of Redmond.”

Community members interested in volunteering with or giving to the Home Meal Services program may do so by contacting the Redmond Senior Center directly and / or visiting the website at www.redmondseniors.org for direct donations and information.

To submit a Member Byte, email your 150 word article to info@visitredmondoregon.com!

It’s a great time to join the Redmond Chamber and a better time to refer a new business! You will get $30 credit for each referral. Ask Amanda for more info.

Email amanda@visitredmondoregon.com or call 541-923-5191

4 | REDMOND CH A MBER OF COMMERCE & C VB | BUSINESS NE W S | W W W.V ISI T REDMONDOREGON.COM

Pioneer Construction & Restoration PROVIDING PEACE OF MIND The worldwide Coronavirus (COVID-19) outbreak has people scrambling to protect themselves, their homes and businesses from potential contamination. The effects of this type of biohazard situation can last up to a week and the continued spread of the disease has led to a growing number of fatalities. Pioneer Restoration & Construction is dedicated to providing rapid emergency response 24/7, so you can have peace of mind in the event of an outbreak.

HOW DO WE CLEAN CORONAVIRUS? Coronavirus has quickly gained a reputation for being particularly insidious. It can survive on surfaces for up to a week and people infected by the virus don’t show symptoms until approximately two weeks after infection, making it difficult to track and contain. This is why having a trusted professional disease and biohazard remediation company on your side is so important.

Pioneer Restoration & Construction adheres to all OSHA regulations, is certified by the IICRC (Institute of Inspection Cleaning & Restoration Certification) and strictly follows the most state- of-the-art procedures when it comes to disease cleanup and disinfection.

Coronavirus (COVID- 19) is still novel, so we continually consult with the Centers for Disease Control & Prevention (CDC) for up-todate solutions and utilize CDC approved and EPA registered disinfectants.

DISINFECTING CORONAVIRUS Pre and post outbreak: • We use CDC approved and EPA registered

industrial-strength disinfectants with a broad spectrum kill claim • All infected materials are cleaned, disinfected, and properly disposed of as biohazard waste • Fully encapsulated personal protective equipment (PPE) and full-face respirator masks are worn at all times by our certified cleanup technicians – during post outbreak • We adhere to a stringent coronavirus demobilization process for our equipment, trucks and waste storage areas Disease outbreak is an extremely serious situation and we understand that the health and safety of you, your family, and your employees are on the line. Don’t take any chances!

Call the Professionals at Pioneer Restoration & Construction (541) 548-6923

applications.

If you need technical assistance with completing your loan application, please reach out to COCC's Small Business Development Center and register for counseling here.

Stay safe, stay well, and reach out to us if you would like to talk to an adviser at COCC's SBDC: 541-383-7290 or sbdc@cocc.edu

Small Business Development Center COCC

“As a company, our first priority is the health and well-being of our employees, customers and the communities we serve,” says Drew Petersen, senior vice president of Corporate Affairs at TDS. “During this difficult time, we want to ensure those who cannot afford broadband services have the essential access they need.”

The Capital Access Team at Oregon's Small Business Development Center Network has put together a list of possible sources of funding assistance being made available to small businesses in our state who are suffering economic injury resulting from the current COVID-19 situation.

The list of resources is being updated daily, and you can check what may be applicable to your company at the national level, or statewide, or by region.

Central Oregon Community College's Small Business Development Center is host to a Regional Adviser with the Oregon SBDC Network's Capital Access Team. Your local Regional CAT adviser, as well as our experienced team of business advisers, can assist you in weighing your options and filling out loan

home lending

PROUD SPONSOR OF REDMOND YOUTH

purchase—refinance—renovation—construction

To verify eligibility for this offer, residents will be asked to provide documentation from qualifying programs. For more information, please call 1-888-287-8156.

In addition, TDS signed the “Keep America Connected” pledge initiated by Federal Communications Commission (FCC) Chairman Ajit Pai last week. TDS is adopting all three tenets of the policy related to voice and broadband customers to a) forego charging late payment penalties for customers impacted by

“We are proud to be associated with this important communications service continuity program and commend the FCC for their proactive attention to public safety during this most difficult time,” says Petersen.

Redmond Fire and Rescue Bond Levy Endorsement

The Redmond Chamber of Commerce represents a wide cross section of private sector businesses that are committed to the Redmond area community. We wish to attract and actively encourage investment of new and existing businesses in Redmond and support a flourishing community for our residents, employees, and visitors.

We know that in order for businesses to expand and individuals to prosper our community needs the prompt and reliable medical, fire, and rescue services provided by Redmond Fire & Rescue at all hours of the day and night.

A yes vote is a vote for safety, security and stability.

For More COVID-19 Resources, please visit www.redmondrallies.com.

Call: 541-923-0910 -or- Text: 541-550-6194

This month’s Words of Wisdom:

Shining Enterprises’ Question of the Month:

Amber Wilson

Home Loan Officer NMLS 257927 CALL 541-699-8844 AmberWilson@UmpquaBank.com UmpquaBank/AWilson HLD17.679

BendBroadband

BendBroadband, a subsidiary of TDS Telecommunications LLC (TDS®), announces plans for supporting residential customers during the COVID-19 pandemic. BendBroadband will be offering broadband access to low-income individuals and/or families with children and college students for 60 days.

This offer is for new customers in communities where BendBroadband provides service.

the coronavirus pandemic, to b) suspend disconnects for customers due to the disruptions caused by the coronavirus pandemic who fail to pay their bills, and to c) open Wi-Fi hot spots where we maintain them for 60 days.

“Help Celebrate Jerry’s Birthday” If you had endless money and supplies, (It’s August 16th!) what -Ruth wouldKeller you invent?

Member FDIC Equal Housing Lender

5 4 1 - 9 2 3 - 519 1 | A PR I L 2020 | R E DMON D C H A MBE R OF C OM M E RC E & C V B | 5

THE REDMOND CHAMBER OF COMMERCE & CVB IS PROUD TO PRESENT THE

2020-21 REDMOND VISITOR & BUSINESS GUIDE KEEP YOUR EYES OUT FOR OUR NEW AND IMPROVED GUIDE!

01

Generate more business and earn more money with great sales copy

03

Connect with your customers in a way that gets them to buy

02

Organize your website so it communicates the value you offer to your customers

You want to Reach Your Customers...

So you'll need a copywriter.

Great copywriting is the key to building your business.

Hiring one is as easy as 1, 2, 3.

COPYWRITER

DA N I E LLE R A E A N N @ GM A I L .C OM | 5 41- 6 3 3 - 0 32 6

W W W. DAN I E LLE HARRISWRITI N G.C OM 6 | REDMOND CH A MBER OF COMMERCE & C VB | BUSINESS NE W S | W W W.V ISI T REDMONDOREGON.COM

PROCEEDS BENEFIT:

THE REDMOND AREA HIGH SCHOOL INTERNSHIP PROGRAM

CONGRATS REDMOND!

YOU ATE 3,200 POUNDS OF FRESH DUNGENUSS CRAB

AT REDMOND EXECUTIVE ASSOCIATION’S 5TH ANNUAL CRAB CRACK

THANK YOU

PRESENTING SPONSOR

TO THESE SPONSORS

BAND SPONSOR

TENT SPONSOR

CRAB SPONSOR

5 4 1 - 9 2 3 - 519 1 | A PR I L 2020 | R E DMON D C H A MBE R OF C OM M E RC E & C V B | 7

The Redmond Chamber of Commerce is proud to partner with the City of Redmond to create the Redmond Rallies initiative.

We encourage every business owner to go to WWW.REDMONDRALLIES.COM to fill out our community impact survey!

While there, you can also find:

TOPIC S COV ER ED ON T HE W EBSI T E INC LU DE:

W W W. R E DMON D R A L L IE S .C OM

8 | REDMOND CH A MBER OF COMMERCE & C VB | BUSINESS NE W S | W W W.V ISI T REDMONDOREGON.COM

D E PRESENT THE 22ND ANNUAL CENTRAL OREGON L U D E H C S E R AND JOB FAIR

COME AND MAKE A CONNECTION - September 30 Join the Redmond Chamber of Commerce and Title Sponsor, U.S. Bank, for the 22nd Annual Central Oregon Business Expo and Job Fair, featuring the mayor’s State of the City address, as well as a Central Oregon’s only cross industry Job Fair!

You will want to make sure your business

is positioned to share your story as well as be ready to take full advantage of growth, changes and business opportunities right here in our community.

The U.S. Bank Central Oregon Business Expo will take place Wednesday, September 30, 2020 at the Deschutes Fair and Expo Center from 1pm to 5:30 pm, in the

Middle Sister conference center, following the State of the City Address.

This event is the perfect venue to showcase your company’s products and/ or services as well as connect directly with the business community. Applications for booth spaces will be accepted as the event draws closer and will be available online

at www.cobusinessexpo.com. Booth Space fees are $275 for Chamber Members (members of any Central Oregon Chamber qualifies) and $325 for non-members.

Premium corner booths are available for an additional fee.

5 4 1 - 9 2 3 - 519 1 | A PR I L 2020 | R E DMON D C H A MBE R OF C OM M E RC E & C V B | 9

NEW CENTRALOREGONSOS.COM PROVIDES RESOURCE LINKS FOR COMPANIES AND EMPLOYEES On Wednesday, March 25, a new website was launched in Central Oregon called CentralOregonSOS.com. This new website was created as a one-stop resource hub for employers, employees, and the community in this time of unprecedented uncertainty.

“This website was created to help businesses and workers to easily find resources they need now. We worked with many partners to aggregate these efforts in one, easy to navigate site that will help businesses and employees find the help they need.” says Katy Brooks, CEO of the Bend Chamber of Commerce.

“With the assistance of OSU-Cascades’ students and our partners around the region we were able to develop this resource hub to connect all of the great efforts to assist business and our community. It really is a testament to how Central Orego-

nians work together in a time of need,” said Adam Krynicki, Executive Director of the OSU-Cascades Innovation Co-Lab. As S.O.S. is the universal sign for need of assistance, CentralOregonSOS.com is about hearing that signal for help and responding with a place where businesses and their employees can go for information, to find help and connect with those who have answers.

“It is critical that businesses in La Pine have easy access to regional, state and federal aid in one place,” said Ann Gawith, Director of the La Pine Chamber of Commerce.

Funding for the site, in part, was made possible by the Prineville Chamber of Commerce through a grant from Facebook.

Filled with useful and comprehensive resources for the region, including where

employers and employees can find financial assistance, the site content was created through a consortium of collaborators from around the Central Oregon.

Collaborators on the CentralOregonSOS. com site project: Area Chambers of Commerce - Bend Chamber - La Pine Chamber - Madras Chamber - Prineville Chamber - Redmond Chamber - Sisters Chamber - Sunriver Chamber Business, Workforce, Education and Other Organizations - Bend La Pine School District - Business Oregon - Central Oregon Association of Realtors - Central Oregon Builders Association

10 | REDMOND CH A MBER OF COMMERCE & C VB | BUSINESS NE W S | W W W.V ISI T REDMONDOREGON.COM

- Central Oregon Visitors Association - Central Oregon Intergovernmental Council - Deschutes Public Library - East Cascade Works - Economic Development for Central Oregon - Facebook - High Desert Education Service District - OSU-Cascades Co-Lab - Small Business Development Center - Visit Bend Cities/Counties/State - City of Bend - City of La Pine - City of Madras - City of Prineville - City of Redmond - City of Sisters - Crook County - Deschutes County - Jefferson County - State of Oregon

ECONOMIC update

By Bruce Barrett

HOW WILL WE HANDLE THE NEXT ECONOMIC DOWNTURN?

If you saw this story’s headline and decided to read more, you might be one of the many who are looking for answers to an elusive question. We are all watching the daily news as it appears a worldwide recession could happen.

However, common sense tells us it is inevitable even though we don’t know when or how serious it will be. Fortunately, Central Oregon and Redmond in particular, are in a better position than 10 to 12 years ago to survive the next recession when it does come. A lot of the credit for Redmond’s resiliency is a result of the efforts of Redmond Economic Development Inc (REDI) and its City and County partners.

Economic experts tell us there are four necessary factors to have a resilient regional economy including land/natural resources, educated labor force, capital investment, and entrepreneurship.

Land/Natural Resources Redmond is unique in Oregon for its available industrial lands. For example, A fast-moving manufacturing company looking for 25 to 49 acres in the Portland area, would only find five industrial sites available for quick development in Clackamas, Multnomah and Washington counties.

REDI and the city of Redmond recognized this opportunity and have been working for over 10 years to create large lot industrial lands within the city boundary. It is intended to appeal to technology and other light industrial, low impact users that require large parcels of

land.

In a recent Bulletin article about the 940 acre large lot project, Redmond Mayor George Endicott says, “The (large lot project) positions Redmond to work with Redmond Economic Development, the state and other partners to focus on transforming bare land into a hub of family-wage industrial jobs and to keep up with the growth in Central Oregon.”

Educated Labor Force Availability of a skilled workforce is another factor in creating resiliency. One of the many successful initiatives of REDI to address this need is their partnership with Redmond School district and industrial leaders to assess the workforce demands of the Redmond community. Focus groups and recent economic indicators reveal a large need for a workforce with training in manufacturing skills such as welding, 3D printing and fabrication. This effort resulted in award of $474,955 through the Career and Technical Education (CTE) Revitalization Grant from the Oregon Department of Education and the Bureau of Labor and Industries (BOLI).

“Revitalizing Career and Technical Training at RHS is important to Redmond’s future,” said Jon Stark, Senior Executive Director of Redmond Economic Development, Inc. “Partnering between the public and private sector— including nearly a dozen Redmond companies—made this a successful grant application and will ensure its success going forward.”

Capital Investment Several incentive programs are managed by REDI and offered when appropriate to new businesses interested in locating to Redmond.

Programs include the New Market Tax Credit, Opportunity Zone tax incentives, Angel and Venture Capital, Urban Renewal incentives and debt financing through state and private sources.

One of the programs with the biggest impact has been the Enterprise Zone program. Since its inception in 1988, Redmond’s Enterprise Zone has helped REDI recruit 154 new firms with 3,373 jobs and $165.5 million in capital investment. Over the 30 year history of the Enterprise Zone program, 2/3 of the gains have occurred in just the last 10 years.

Entrepreneurship The entrepreneur is able to recognize the commercial potential of a product or service and organize the capital, talent, and other resources that turn an opportunity into a commercially viable business. One of REDI’s focuses is to encourage entrepreneurs to locate in Redmond and then help them with the needed resources to grow. REDI manages a large caseload of businesses that have interest in locating to Redmond. A high-tech manufacturing company which recently moved from Northern Oregon to Redmond went through a 10-year process to eventually relocate.

One of REDI’s success stories is Medline Renewal. The company, originally called Medis-

iss, moved to Redmond in 2002 and over the years has grown from four employees to over 200. The company recently announced plans to double its building size and its workforce. A few years ago, Medline considered moving to another state, but an aggressive incentive package developed by REDI in cooperation with the state of Oregon and Deschutes County in 2015 convinced the company to keep the division in Redmond.

The aggressive efforts of REDI to package local resources for the purpose of diversifying the local economy has created a business environment more like a major metro area than a rural community. Although construction and tourism remain important industries in Deschutes County, Redmond citizens are in a much stronger position to weather the next recession than ever before.

Eric Sande, Executive Director, Redmond Chamber of Commerce & CVB adds, “The Redmond community has prospered during this incredible period of economic growth and has fully recovered from the 2008 recession.

Our diverse business community, our vibrant quality of life and our can-do spirits are the foundation for Redmond’s success. With the hard work and strong leadership of REDI, the Redmond Chamber of Commerce & CVB and the city, Redmond is well positioned to weather economic challenges.”

DIAMOND INVESTORS:

PLATINUM INVESTORS:

GOLD INVESTORS:

Smith Rock

Electric HOME LENDING AMBER WILSON

5 4 1 - 9 2 3 - 519 1 | A PR I L 2020 | R E DMON D C H A MBE R OF C OM M E RC E & C V B | 1 1

LIBRARIAN on call

by Graham Fox, Community Librarian

ACCESS YOUR LIBRARY FROM HOME! Forced staycation? Remember that your library card gives you FREE access to books, movies, music, magazines and more—all from home or wherever you are with internet access. Now is the perfect time to learn more about the resources we offer you online: streaming movies and television shows, eBooks and audio books, magazines, comics and graphic novels, and more.

Your home to all of our digital download content providers are on our Digital Downloads Page: https://www.deschuteslibrary.org/books/ downloads READ Check out eBooks with OverDrive, Libby, and Hoopla. If you’re looking for comics and graphic novels, Hoopla is a great resource. RBdigital provides many online magazines.

WATCH Stream movies, documentaries, and television series with Hoopla and Kanopy.

LISTEN Whether you’re on the road or on the sofa, we have digital audio books available with Hoopla, Libby, and OverDrive, and music through Hoopla.

LEARN Our Research and Learning menu at www.deschutespubliclibrary.org is filled with amazing

opportunities to learn online. Here are a few of our most popular options.

Looking to get crafty at home? Creativebug offers thousands of classes and workshops—from art journaling and watercolor painting, to knitting and sewing. It’s the Netflix of crafting and full of amazing, high quality videos.

Gale Courses offers a wide range of highly interactive, instructor-led courses that you can take entirely online. Get feedback from a real instructor and interact with other online students.

This isn’t just “watch a video” learning!

Check out Mango Languages for conversation and film-based digital resources help you learn over 70 languages (including English) from just about anywhere.

We have subscriptions to resources galore!

Whether it’s for homework, researching a family tree, or taking a deep dive into history, don’t miss the dozens on online databases available to you in the Research and Learning tab.

Contact a Librarian and Get Help!

Even when the physical library is closed we are still here to help! You can call, chat, or email Deschutes Public Library and talk to a librarian by going to https://www.deschuteslibrary.org/ services/ask. Business questions, virus questions, or just can’t figure out your app? We’ve got you covered.

STAFF Picks Staff Picks: Listen to Audiobooks without a Wait Using Hoopla Sisters’ Librarian, Paige Bentley-Flannery (paigeb@deschuteslibrary.org), has put together a great list of audiobooks available on Hoopla. Find Hoopla on our digital downloads page (https://www.deschuteslibrary.org/ books/downloads) and listen today without waiting in a line!

Nine Perfect Strangers by Liane Moriarty Could ten days at a health resort really change you forever? In Liane Moriarty's latest audiobook, nine perfect strangers are about to find out. Amidst all of the luxury and pampering, the mindfulness and meditation, they know these ten days might involve some real work. But none of them could imagine just how challenging the next ten days are going to be.

The Huntress by Kate Quinn In the aftermath of war, the hunter becomes the hunted…Bold and fearless, Nina Markova always dreamed of flying. When the Nazis attack the Soviet Union, she risks everything to join the legendary Night Witches, an allfemale night bomber regiment wreaking havoc on the invading Germans. When she is stranded behind enemy lines, Nina becomes the prey of a lethal Nazi murderess known as the Huntress, and only Nina's bravery and cunning will keep her alive.

The Things We Cannot Say

by Kelly Rimmer Since she was nine years old, Alina Dziak knew she would marry her best friend, Tomasz. Now fifteen and engaged, Alina is unconcerned by reports of Nazi soldiers at the

12 | REDMOND CH A MBER OF COMMERCE & C VB | BUSINESS NE W S | W W W.V ISI T REDMONDOREGON.COM

Polish border, believing her neighbors that they pose no real threat, and dreams instead of the day Tomasz returns from college in Warsaw so they can be married. But little by little, injustice by brutal injustice, the Nazi occupation takes hold, and Alina's tiny rural village, its families, are divided by fear and hate.

Operator by Gretchen Berg A vivid look inside the heads and hearts of a group of housewives and pokes at the absurdities of 1950s America, a simpler time that was far from simple. In a small town, everyone knows everyone else's business... Nobody knows the people of Wooster, Ohio, better than switchboard operator Vivian Dalton, and she'd be the first to tell you that. She calls it intuition. Her teenage daughter, Charlotte, calls it eavesdropping. Vivian and the other women who work at Bell on East Liberty Street connect lines and lives. They aren't supposed to listen in on conversations, but they do!

Followers by Megan Angelo An electrifying story of two ambitious friends, the dark choices they make and the profound moment that changes the meaning of privacy forever Orla Cadden dreams of literary success, but she's stuck writing about movie-star hookups and influencer yoga moves.

Orla has no idea how to change her life until her new roommate, Floss-a striving, wannabe A-lister-comes up with a plan for launching them both into the high-profile lives they so desperately crave. But it's only when Orla and Floss abandon all pretense of ethics that social media responds with the most terrifying feedback of all: overwhelming success.

REDMOND MAYOR GEORGE ENDICOT T ISSUES MESSAGE TO THE COMMUNIT Y Together Redmond is United Redmond is taking COVID-19 very seriously. City Council and staff are in constant contact with federal officials, state leadership and Deschutes County officials to work together to bring resources, assistance and supplies to our community. The City is working hard on your behalf. While City buildings are closed to the public, and as many staff as possible are telecommuting, all of our operations are active and functional.

I hope this message finds you well during unfamiliar times. Amidst the uncertainty, please know the City of

At the local level, this global health pandemic requires everyone work together to reduce the risk exposure of our residents. The state order on March 23 was clear. Do your very best to stay

home and stay alive.

On March 17, 2020 in response to this pandemic, Redmond City Council enacted a local State of Emergency. This action positions our City to act fast during rapidly changing circumstances and for us to be able to access state and federal funds to recoup City operational costs directly associated with COVID-19.

Now more than ever, our local restaurants and businesses need your loyalty and patronage. Please continue to support them and their staff by ordering pick-up or delivery services during the mandated closure period. Please check out www.visitredmondoregon.com for an updated list of restaurants and other businesses offering these convenient options.

Many residents are asking how they can help those who may experience an economic hardship during this crisis.

Donations to local food pantries, Meals on Wheels, and/or other community service groups who help those in need is greatly appreciated.

Finally, please keep our first responders and health care providers in your thoughts and prayers as they fulfill their duties during this time without hesitation. Your support for them and your patience and cooperation during these trying times is greatly appreciated.

Thank you for continuing to build upon our strong community spirit. If we commit to only spreading kindness, together, we will get through this unprecedented time.

We have not experienced anything like this in more than 100 years. Let’s do our best to get through it in a Redmond way.

5 4 1 - 9 2 3 - 519 1 | A PR I L 2020 | R E DMON D C H A MBE R OF C OM M E RC E & C V B | 1 3

It's time to act!

Over the past several weeks, St. Charles caregivers at all levels have been working tirelessly to prepare the health system for a widespread COVID-19 outbreak in Central Oregon.

I am so proud of the way our teams have come together and made critical decisions quickly that will protect them and help us serve our community throughout this ongoing pandemic.

But I worry that without your help, everything we do won't be enough.

While I am supporting our local caregivers, as Chairman of the Oregon Association of Hospitals and Health Systems, I have also been working closely with local, state and federal officials on our response to this growing public health issue.

Although the Governor has instituted

an order to stay home unless you need food, medical supplies or emergency medical care – all weekend people ignored the information, went to the beach and flooded state parks and national forests. This is unacceptable.

We are in a fight right now!

This is a fight in which we have to do everything in our power to win. As the leader of your local health care system, I am begging you. Stay home now. You can't catch or spread this disease if you don't come in contact with it. Our caregivers and first responders are putting themselves on the frontline and don't have a choice. They will come to work so they can care for you and your loved ones. We need you to stay home so we will have the capacity – the hospital beds, ventilators and trained staff – to care for those who need it most.

Our actions over the next few weeks are crucial to slowing the spread of COVID-19. What we do in the coming days will directly impact our efforts to "flatten the curve" of the disease and slow the tide of patients that threatens to inundate our hospitals. You only need to look at New York, California and our neighbor to the north, Washington, to see what is heading our way.

We can see it coming, now is the time to act before it is too late.

Although we have created surge plans and set up tents at each of our facilities, this threat remains very real.

No matter what you've done in recent days, you must listen to me: The only way we are going to slow the spread of COVID-19 right now is by self-isolating at home and only leaving for essential needs like food or medicine. If you have kids at home – including teenagers – we

14 | REDMOND CH A MBER OF COMMERCE & C VB | BUSINESS NE W S | W W W.V ISI T REDMONDOREGON.COM

need you to enforce this directive for them, too.

Yes, that means no trips to the popular dog park. No gathering for a picnic, even if you sit six feet apart. No spring break trips to the coast. It means stay home.

These actions are necessary to save lives in our community and the lives of our health care workers.

I would also like to thank our health care workers, EMS agencies and all first responders who are putting their lives on the line to help us through this continuing crisis. They are making critical sacrifices. Please make changes in your own behavior to support them.

Sincerely, Joe

PRESIDENT’S

EVENTS

message

EVENTS AT THE EXPO CENTER ARE ALL CURRENTLY POSTPONED, RESCHEDULED, OR CANCELLED.

Topic by Jennifer Werner, Chamber Board President Written by Josh Werner, "First Gentleman," & Board Member

BALANCING THE DAY TO DAY Adjusting to our temporary stay at home life One of the hardest struggles in life is finding the balance between a busy work life and a busy home life. How do people do it? We are a family of four. Two full-time working parents, a child in middle school, and one child in elementary school. When we’re not working, driving the kids around from sporting event to sporting event, attending our community events or volunteering opportunities, or even spending time with friends, we don’t seem to have enough hours in the day. The balance is never easy to find, and so many things compete for our attention each day.

But now we face a new challenge - How do we adjust to our temporary stay at home life?

My name is Josh. I'm the husband of our beloved chamber President. Does that make me the “First Fellow” or possibly the “First Gentlemen?” Anyway, in order to help my wife battle through her busy tax season, I thought that I would assist her by writing this month’s article. Professionally, I am a Financial Advisor with Edward Jones here in town. I also currently sit on the Chamber board, and I am a chamber ambassador, the Vice President of Redmond Kiwanis Club, and a member of the Friends of the

Children Central Oregon development and marketing committee. I regularly look at my calendar and try to make sure I meet all client meetings and obligations while also being available to attend school functions, band concerts, Little League games, soccer tournaments, and family gatherings and events. The balance between work and life at home is something I’ve struggled with. But suddenly, everything has changed.

We find ourselves unexpectedly without all of the outside commitments and some of us temporarily without work. We’ve had to revamp our “normal” routine due to the pandemic we are facing. My wife and I are still working currently, and we had to adjust our schedules with the children being out of school. Jenny continues to average 90+ hours of work each week during tax season. But it is just that, it is a season. And the stay at home order is just a season as well, and it too shall pass. Soon we will be able to attend the events and see our friends, family, and neighbors once again.

Redmond has given Jenny and I wonderful jobs and a wonderful home life. Our community, our neighbor-

hood, and our friends are a huge piece of our hearts. It is so easy in today’s society to get caught up in work, but the reality of it is that we work to live our life. Perhaps this period of time is a blessing in disguise as it makes us take a break and appreciate what we have and what is truly important. Some of us will use this time to help others in need by checking in on seniors, making masks for our health professionals, and assisting with food for those who find themselves short. PLEASE SHARE THE TOILET PAPER! As long as we remember to prioritize what’s most important and work through this as a community, we will never take for granted what we’ve been blessed with.

Tax Tip: This month’s tax tip is going to come from my financial advisor perspective. You now have until July 15th to make 2019 contributions to your IRA, either Roth or traditional.

Consult with your CPA or your financial advisor about how to do this and how it might impact your tax situation.

Also, based on my experience, CPAs like chocolate.

5 4 1 - 9 2 3 - 519 1 | A PR I L 2020 | R E DMON D C H A MBE R OF C OM M E RC E & C V B | 15

COFFEE CLATTERS FRIDAYS • 8:30-9:30 A.M.

MEETINGS & events With Events cancelling, changing, or rescheduling so rapidly, we invite you to go to www.redmondbuzz.com to keep up to date.

FOR THE DURATION OF THE COVID-19 EPIDEMIC, THE REDMOND CHAMBER'S COFFEE CLATTERS WILL ALL BE HELD DIGITALLY AS A FACEBOOK LIVE STREAM. JOIN US FRIDAY MORNINGS AT 8:30 AM ON OUR FACEBOOK PAGE!

For more events check out RedmondBuzz Buzz.com