Vision Now November 2021

November 2021

NEW Daily use silicone hydrogel lenses with Smart TouchTM technology for hygienic, hassle-free handling and all-day comfort.

Available as sphere, multifocal with toric coming soon. Highly breathable, super soft lens with Class 2 UV protection.

Talk to us today about how we can help you deliver the best patient eyecare solutions with Miru contact lenses: +44 1604 646 216 enquiries@menicon.co.uk menicon.co.uk

Vision Now November 2021 1

2 Vision Now November 2021

24

Inside

7 13 Vision Now magazine is published by Peekay Publishing Ltd for The PK National Eyecare Group Ltd, the UK’s largest purchasing group for independent opticians.

News

4 ‘Next big thing’ in edging 7 Dry eye bag makeover for UK 9 Trading places at Alcon 11 Driving footfall to practices 13 Nomination for contact lens movie 15 New professional affairs role

15 An independent view Time to review the Opticians Act

17 Developing thoughts Nice to see you, to see you nice

19 Optinet update

Flexible and forward-focused

20 Product profile

Beyond 70 years of innovation

22 Company profile Embracing the future

23 Partner profile

Play your cards right with Windcave

24 Style spotlight

Spirited showcase at Silmo

26 Suppliers’ directory

Editor’s comment As the 2021 United Nations Conference on Climate Change (COP26) in Glasgow continues this month, do you ponder how your business practises could be more sustainable? Do you reuse, recycle and repurpose – but it’s all a bit ‘green light’? Do you want to do more, but don’t know where to start? Well, your first port of call might be to take an online self-assessment using a new tool from the Association of British Dispensing Opticians (see News page 11). ABDO’s Sustainability Self-Assessment Tool is bespoke to the optical community and covers a wide range of sustainability tips for individuals, practices and businesses. The industry is awash with eco-conscious innovations – from eyewear materials, to manufacturing processes to contact lens packaging – so do consider taking that extra step to help propel us towards net zero greenhouse gas emissions sooner rather than later. Just one of the latest eco products featured in this month’s issue is Menicon’s new Miru 1day UpSide contact lens featuring its Flat Pack packaging, which exemplifies the company’s environmental ethos. We go behind the scenes at Spec-Care, which is truly embracing sustainability within its workshop operations. Elsewhere, we hear how Optinet has responded to digital demands and altered work practices, and introduce NEG’s new partnership with card payment provider Windcave – which is fully integrated to Optinet FLEX. So take a look around, check out the ABDO sustainability tool, and why not report back to us about the changes you’ve made? We’d love to hear about your green(er) practice and practises. Nicky Collinson Editor

Editor Nicky Collinson BA (Hons) nicola.collinson@nationaleyecare.co.uk Fashion Editor Joan Grady jgparischats@wanadoo.fr Business Editor Phillip Mullins FBDO p.mullins@nationaleyecare.co.uk Design and Production

Stacey Jordan BA (Hons)

Publisher Michael C Wheeler

FCOptom DipCLP FSMC FAA0

The Editor welcomes letters, articles and other contributions for publication in the magazine and reserves the right to amend them. Any such contribution, whether it bears the author’s name, initials or pseudonym, is accepted on the understanding that its author is responsible for the opinions expressed in it and that its publication does not imply that such opinions are those of The PK National Eyecare Group Ltd. Articles submitted for publication should be original, unpublished work and are accepted on the basis that they will not be published in any other journal. Acceptance of material for publication is not a guarantee that it will be included in any particular issue. Copyright © 2021 for Peekay Publishing Ltd. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying and recording, without the written permission of the publishers. Such written permission should also be obtained before any part of this publication is stored in a retrieval system of any nature.

@PK_NEG

VISION NOW is published by Peekay Publishing Ltd for The PK National Eyecare Group Limited, Clermont House, Cranbrook, Kent TN17 3DN VISION NOW is printed by CFH Docmail Ltd. St Peter’s Park, Wells Road, Radstock BA3 3UP

Vision Now November 2021 3

News

“Next big thing” in edging: Briot Couture

2

Technologies addressing childhood myopia

1

CooperVision

CooperVision’s SightGlass Vision Business has revealed two-year clinical study data for its Diffusion Optics Technology, designed to slow the progression of myopia in children. After two years, children who wore their DOT-enabled spectacles full time, including not removing them for near vision activities, progressed on average one-half dioptre less than those wearing the control spectacles – a reduction of 59 per cent. The news was presented in the Netherlands last month, where the technology is now commercially available. The Cypress clinical study is now continuing into its third year. Joe Rappon, chief medical officer for SightGlass Vision, said: “Applying our Diffusion Optics Technology to spectacle lenses makes myopia management straightforward to integrate within eyecare practices and easy to become part of children’s everyday lives.” Spectacle lenses incorporating DOT already hold a CE mark declaration to help slow the progression of myopia. CooperCompanies and EssilorLuxottica are forming a joint venture to accelerate the commercialisation of SightGlass Vision technologies. Spectacle lenses with DOT will be launched by EssilorLuxottica.

4 Vision Now November 2021

Luneau Technology

Five years in the making, new Briot Couture from Luneau Technology offers 3D pre-visualisation allowing the operator to determine the ideal base of the lens for “flawless mounting on difficult frame and lens base combinations”. Lionel Iribarne, director of strategy at Luneau Technology, explained: “3D technology has long been used to preview high-precision work in many demanding professions, such as architecture and aeronautics, so we wanted to offer this great opportunity to opticians too. TrueFit technology delivers the optimum bevel placement for maintaining the 3D frame characteristics and delivering an aesthetical, perfect first fit.

3

Continental Eyewear

Two new models in Continental Eyewear’s Lazer Junior range feature fun patterns on the inside of the temples, glittery detailing and bright colours. Model 2206 in pink (pictured) is a bubbly petite, rounded frame. The glittery temples give Lazer Junior 2206 a hint of sparkle,

Briot Couture also introduces new sensors coupled with advanced software – the Torque Monitoring System (TMS) – which calculates the optimal pressure to be exerted on the lens, in real time and at each step of the edging process. This helps to eliminate misalignment during the edging process, especially while working at high speeds or with slippery hydrophobic lenses. Briot Couture also benefits from exclusive WaveFront technology, developed by Visionix, allowing users to preview how lens designs will look in their intended shape. Designed, developed and assembled in Normandy, France, Briot Couture proudly sports the Origine France Garantie label.

Bubbly new Lazer Junior model 2206

and it’s available in five colours: Blue, Pink, Purple, Rose and Black. Lazer Junior offers an extensive, affordable range of fun and stylish frames for kids that combine virbrant colours, patterns and shapes. Continental Eyewear is part of the Millmead Optical Group.

Introducing My Lens Life… …the contact lens patient retention programme from CooperVision, designed to help reduce drop out and support remote patient care. Starter pack

Email template

Welcome pack

Email template

Step 2

Step 1

Step 3

Information booklet

Series of follow-up emails

mylenslife.uk If we can give step-by-step support to new contact lens wearers, we can help reduce contact lens drop out - allowing new wearers to enjoy the freedom provided by contact lenses and live their lens life to the full. My Lens Life is a category programme that provides patient communication tools at every step of the contact lens journey, for all your contact lens patients, regardless of the lenses they are wearing. To find out more please contact your CooperVision Business Development Manager.

coopervision.co.uk/mylenslife

Vision Now November 2021 5

The Lens with the Most Moisture *1

%

MORE moisture than any other lens*1 MORE moisture from morning to night*2

%

MORE stable tear film*4 MORE breathability#7,8,9 UVA / UVB protection**7

Bausch + Lomb Biotrue® ONEday contact lens with Surface Active TechnologyTM 3 contains maximum moisture1 compared to other daily disposable lenses in the market, and retains nearly 100% of its moisture for a full 16 hours2 – while providing the highest tear film stability of leading daily disposables.4 And with its high levels of breathability,7 this lens provides more oxygen than the open eye needs to remain healthy and white.5 And now with our Patient Satisfaction Guarantee for complete peace of mind.

The ONLY daily toric with a –2.75D cyl †10

www.bausch.co.uk/mostmoisture

Order your trial lenses today N 0845 602 2350

E cs.vc.uk@bausch.com

Please read the Instructions for Use (IFU) for important product use and safety information with Bausch + Lomb contact lenses. *Compared to other daily disposable lenses in the market. | **UV-absorbing contact lenses are NOT substitutes for UV-absorbing sunglasses. You should continue to use UV absorbing sunglasses as directed. # Dk/t vs DAILIES®AquaComfort PLUS® and1-Day ACUVUE® Moist | † Excluding made-to-order lenses 1. ACLM, 2020. ACLM Year Book Online. https://www.aclm.org.uk/online-access/. Accessed 28.6.21. 2. Bausch + Lomb, 2012. A clinical evaluation of Biotrue® ONEday compared to 1-DAY ACUVUE® MOIST®, 1-DAY ACUVUE® TruEye® and DAILIES® AquaComfort PLUS®dehydration data preliminary results and claims support (ROC2-11-63). Rochester. 3. Bausch + Lomb, 2011. Hypergel Surface Characterisation Memo, Rochester. 4. Tomy, L., Chan, O., Reindel, B., Steffen, R., January 2020. Non-Invasive Tear Break-Up Time Evaluation of Six Unique Daily Disposable Lens Materials After 10 Hours of Wear. Global Specialty Lens Symposium. 5. Barr, J., Donnelly, C., Rah, M.J. Measuring Oxygen Transmissibility: How Much is Enough for Healthy Contact Lens Wear? 7. Bausch + Lomb, 2012. Bausch + Lomb nesofilcon A contact lens (#510(k) Summary). Rochester. 8. Alcon Manufacturer-provided information, November, 2019 9. Johnson & Johnson Visioncare Manufacturer-provided information., November 2019 10. Based on a comparison of manufacturer-provided parameter ranges on May 21st 2020. Biotrue and Surface Active Technology are trademarks of Bausch + Lomb Incorporated or its affiliates | ©2021 Bausch & Lomb Incorporated or its affiliates.

6 Vision Now November 2021

BOD.0015.IE.21

NEWS 4

Théa UK

Dry eye portfolio complete

The Blepha EyeBag is now available in the UK from Théa, complementing the company’s portfolio of eye health care products. Formerly the MGDRx EyeBag, developed by consultant ophthalmologist Professor Teifi James, the Blepha EyeBag is a UK made, warming eye mask said to be an effective treatment for dry eye, meibomian gland dysfunction (MGD), blepharitis and the symptoms associated with these conditions. “This is an exciting addition to the Théa portfolio,” said Philip Lewis Williams, managing director of Théa UK. “The Blepha EyeBag is the missing piece in Théa’s dry eye and MGD portfolio. We are delighted that we can now offer a full range of products to patients and practitioners alike looking for a complete treatment of their dry eye. The products were simply made for each other.”

Some of the Millmead team at the celebrations (photograph by Photographer London)

5 Millmead Optical Group Millmead Optical Group celebrated its 75th anniversary in style last month, with a birthday bash overlooking London’s Leicester Square. Over the past seven decades, the company has grown to become one of the larger independently-owned optical suppliers in the UK – incorporating Continental Eyewear and Jai Kudo Lenses alongside Optoplast cases. “We are committed to becoming a major player in the future of sustainable eyewear, lenses and accessories for the optical industry,” said CEO, James Conway. “These plans began with the launch of Optoplast Sustain in 2021 and the return of manufacturing to the UK, where we are producing sustainable spectacle cases.” The company will launch a range of eco-eyewear, called Cameo Sustain, in the near future.

6 Essilor

7

Essilor’s new partner programme, Essilor Experts, is now live and promises to “support, build and futureproof independent optical practices”. A new online platform, EssilorPRO Portal, forms the backbone and hub of the programme for practitioners to access everything all in one place. Members will form part of an exclusive community of eyecare professionals supported by regular information updates via a live newsfeed, special events and networking opportunities. Tim Precious, managing director at Essilor, said: “The new Essilor Experts programme will anticipate the needs of patients to help keep ECPs ahead of their competition and support their path to growth after a turbulent year. Essilor Experts will achieve this by driving traffic in-store, engaging patients and showcasing their expertise

Marchon/Zeiss

Marchon Eyewear and Zeiss Vision Care have entered into an exclusive, longterm global licensing agreement for optical eyewear and sunglasses. The first collection developed under the licensing agreement will roll out globally from spring 2022. A capsule collection of nine optical styles will be previewed this year under Marchon’s Altair portfolio, exclusively in the US. Titanium and signature Zeiss elements will feature.

Driving practice growth

and improving business performance and efficiency.”

“We are very proud to announce our collaboration with Zeiss, a global industry leader in lens development,” said Nicola Zotta, president and CEO of Marchon Eyewear. “Zeiss’s prestigious legacy and passion for excellence will elevate our customer experience, expand and inspire our category expertise and our positioning within the eyewear space.”

Vision Now November 2021 7

MiYOSMART: the smart way to treat myopia in children.

60%*

slow down of myopia progression.

MiYOSMART is now available in the UK & Ireland. Access the accreditation course by scanning the QR code: *Lam CSY, Tang WC, TseDY, Lee RPK, Chun RKM, Hasegawa K, Qi H, Hatanaka T, To CH. Defocus Incorporated Multiple Segments (D.I.M.S.) spectacle lenses slow myopia progression: a two-year randomised clinical trial. British Journal of Ophthalmology. Published Online First: 29 May 2019. doi: 10.1136/bjophthalmol-2018-313739

8 Vision Now November 2021

NEWS 8 Stepper UK Stepper UK donated more than £7,000 to support the Leeds Vision Care for Homeless People (VCHP) clinic on World Homeless Day (10 October). It follows the company’s financing of the Manchester clinic last year. Peter Reeve, managing director of Stepper UK, said: “Once again, we have decided to focus our charitable support in the direction of VCHP, where it can make a real difference for the next 12 months.” Elaine Styles, VCHP chair, commented: “This donation will make a real difference for so many people... We are especially grateful that these issues are being highlighted by Stepper’s support. Our

9

Silhouette

Patients helped at the Leeds clinic (credit www.lisaimages.com)

qualified volunteer network is the backbone of our service, but we still

need financial donations to keep the service running.”

10 Alcon Karen Stoddart has been appointed as Alcon vision care country franchise head for the UK and Ireland as successor to Chantelle Cook who has moved to a global role within Alcon. Having joined Alcon in 2020 as customer operations head, Karen will continue to collaborate with key customers, bringing Alcon’s innovations to market – including the recent launch of Precision1 contact lenses and the upcoming launch of Total30. Karen holds a degree in Biomedical Science from the University of Bradford.

Lite Arcs model 5548

The new Lite Arcs collection from Silhouette combines nylon materials with a classic, contemporary design, evoking visuals of the sweeping arches of a bridge to inspire the name. There are two styles for men and two for women, in a variety of understated colours. The curved Nylor frames are transformed using an ultrathin, laser-cut titanium plate that curves all the way to the front hinge, establishing a fluid new style. The two women’s models blend a cateye shape with an architectural finish, accentuating the eyebrow contours to flatter all face shapes. The use of airbrushing techniques add colour effects for these two frames available in Midnight Plum, Lavender fields, Silky Brown and Champagne Teal. The men’s models comprise a minimalist rectangular shape, and one with softened edges in a range of colours including Deep Ocean, Tech Grey, Dusty Gold and Pure Black.

Rebecca Stoner has joined Alcon as head of professional affairs for the UK and Ireland, succeeding Jonathon Bench who has moved to an international role within Alcon. Optometrist Rebecca joined Alcon from Topcon Healthcare, where she worked as clinical affairs specialist and global trainer. Her aim is to combine her enthusiasm and knowledge of contact lenses with commercial awareness, gained through her practice-based work, industry experience and involvement with the British Contact Lens Association. Rebecca holds a BSc in Optometry from the University of Bradford.

11 Hall of Frames Zurich “The Garden Hall with its lovely view of the lake in the newly renovated Zurich Convention Centre was the location for the recent Hall of Frames [HOF] Zurich,” reports Joan Grady, Vision Now fashion editor. “Forty brands presented their latest designs, and organisers Nathanaël Wenger and Eveline Perritaz noted that even though the number of visitors was fewer than in pre-Covid times, the show was an encouraging, promising step forward for the optical sector. “Designers and brands from all over Europe participated at HOF 2021, showcasing minimalistic designs in contemporary shapes along with sophisticated neutrals and bold, vivid colours. Sunglass silhouettes, in contrast to slim optical frames, were voluminous and eye-catching,” noted Joan. Wenger and

Event organisers Nathanaël Wenger and Eveline Perritaz

Perriatz are testing a new type of eyewear fair concept in Lucerne for spring 2022, in partnership with You&Eye from Sweden. HOF Zurich 2022 will take place on 11 and 12 October. Vision Now November 2021 9

Optimising Optimising contact lens Optimising Optimisingcontact contact contactlens lens lens comfort comfort for wearer success comfort comfortfor for forwearer wearer wearersuccess success success Professor ProfessorPhilip PhilipMorgan Morganreports reportson onhow howeyecare eyecarepractitioners practitioners Professor ProfessorPhilip PhilipMorgan Morganreports reportson onhow howeyecare eyecarepractitioners practitioners can cango goabout aboutreducing reducingthe thenumber numberofofpeople peoplediscontinuing discontinuing can cango goabout aboutreducing reducingthe thenumber numberofofpeople peoplediscontinuing discontinuing contact contactlens lenswear wearbybyproactively proactivelyaddressing addressingthe theissue issueofofcontact contact contact contactlens lenswear wearbybyproactively proactivelyaddressing addressingthe theissue issueofofcontact contact lens lensdiscomfort discomfortininpractice. practice. lens lensdiscomfort discomfortininpractice. practice.

AnAn extract extract from from thethe report: report: AnAn extract extract from from thethe report: report:

Which Whichchange changetotothe thecontact contactlens lenslandscape landscapecould couldhave have Which Whichchange changetotothe thecontact contactlens lenslandscape landscapecould couldhave have the themost mostdramatic dramaticimpact impacton onwearer wearersatisfaction satisfactionand and the themost mostdramatic dramaticimpact impacton onwearer wearersatisfaction satisfactionand and therefore thereforebusiness businesssuccess successininthe thecoming comingyears? years? therefore thereforebusiness businesssuccess successininthe thecoming comingyears? years?

When When confronted confronted with with this this question, question, optometrists optometrists and and contact contact lens lens opticians opticians (eye (eye care care practitioners, practitioners, When When confronted confronted with with this this question, question, optometrists optometrists and and contact lens lens opticians opticians (eye (eye care ECPs) ECPs) tend tend to to migrate migrate to to sophisticated sophisticated improvements improvements incontact in contact contact lens lens designs designs such such ascare as a practitioners, novel a practitioners, novel multifocal multifocal ECPs) ECPs) tend to form to migrate migrate tocomplex to sophisticated sophisticated improvements improvements in in contact contact lens lens designs designs such such asas aopen novel aopen novel multifocal multifocal lens lens ortend or some some form of of complex ‘smart’ ‘smart’ contact contact lens. lens. OfOf course, course, such such innovations innovations would would up up new new lens lens or or some some form form of of complex complex ‘smart’ ‘smart’ contact contact lens. lens. Of Of course, course, such such innovations innovations would would open open up up new new opportunities opportunities and and probably probably drive drive new new fits. fits. opportunities opportunities and and probably probably drive drive new new fits. fits. But But thethe most most important important change change which which would would increase increase thethe number number of of wearers wearers and and market market size size is largely is largely But But the the most most important important change change which which would would increase increase the the number number of of wearers wearers and and market market size size is largely isIn largely in in thethe hands hands of of ECPs: ECPs: reducing reducing thethe number number of of contact contact lens lens wearers wearers who who stop stop using using their their lenses. lenses. In in in the the hands hands of of ECPs: ECPs: reducing reducing the the number number of of contact contact lens lens wearers wearers who who stop stop using using their their lenses. lenses. In In other other words, words, to to minimise minimise ‘drop-outs’ ‘drop-outs’ or or ‘discontinuations’. ‘discontinuations’. ECPs ECPs have have considerable considerable influence influence over over this this other other words, words, to to minimise minimise ‘drop-outs’ or ‘discontinuations’. ‘discontinuations’. ECPs ECPs have have considerable considerable influence over over this this phenomenon phenomenon and and thethe key key to‘drop-outs’ to success success in or in this this area area is to is to understand understand thethe key key influence influence ofinfluence of contact contact lens lens phenomenon phenomenon and and the the key key to to success success in in this this area area is to is to understand understand the the key key influence influence of of contact contact lens lens discomfort discomfort (CLD) (CLD) onon drop-out drop-out rates, rates, to to appreciate appreciate thethe causes causes of of CLD CLD and and to to then then consider consider how how it can it can discomfort discomfort (CLD) (CLD) onon drop-out drop-out rates, rates, to to appreciate appreciate thethe causes causes of of CLD CLD and and to to then then consider consider how how it can it can best best bebe managed. managed. best best bebe managed. managed.

2 1 3 1 1 DROP-OUT DROP-OUTRATE RATEACROSS ACROSSALL ALLCONTACT CONTACTLENS LENSWEARERS WEARERSININTHE THEUK UKISIS17% 17% .. 1 1 DROP-OUT DROP-OUTRATE RATEACROSS ACROSSALL ALLCONTACT CONTACTLENS LENSWEARERS WEARERSININTHE THEUK UKISIS17% 17% .. IFIFANNUALISED ANNUALISEDDROP-OUT DROP-OUTRATE RATEFALLS FALLSBY BY2%, 2%,TO TO15% 15%OF OFCURRENT CURRENT IFIFANNUALISED ANNUALISEDDROP-OUT DROP-OUTRATE RATEFALLS FALLSBY BY2%, 2%,TO TO15% 15%OF OFCURRENT CURRENT WEARERS, WEARERS,THE THENUMBER NUMBEROF OFWEARERS WEARERSWILL WILLDOUBLE DOUBLEININ7 7YEARS. YEARS. WEARERS, WEARERS,THE THENUMBER NUMBEROF OFWEARERS WEARERSWILL WILLDOUBLE DOUBLEININ7 7YEARS. YEARS. REDUCING REDUCINGDISCONTINUATIONS DISCONTINUATIONS REDUCING REDUCINGDISCONTINUATIONS DISCONTINUATIONS

It is It important is important that that new new patients patients are are It is It allowed important is allowed important that that new new patients patients are are not not toto reach reach the the stage stage where where not not allowed allowed to to reach reach the the stage stage where where they they have have questions questions about about their their they they have have questions questions about about their their contact contact lens lens wear wear but but do do not not feel feel contact contact lens lens wear wear but but do do not not feel feel empowered empowered toto contact contact their their ECP. ECP. empowered empowered toto contact contact their their ECP. ECP.

Recognise Recognise that that discomfort discomfort is a is a Recognise Recognise that that discomfort discomfort islens a islens a significant significant cause cause of of contact contact significant significant cause cause of of contact contact lens lens failure failure and and toto specifically specifically address address this this failure failure and toto specifically specifically address address this this point point atand at every every aftercare aftercare examination. examination. point point at at every every aftercare aftercare examination. examination. This This can can bebe done done using using a variety a variety This can can beincluding be done done using using a variety a variety of This of means, means, including validated validated of of means, means, including including validated validated questionnaires, questionnaires, but but soliciting soliciting a verbal a verbal questionnaires, questionnaires, but soliciting a effective verbal a verbal score score from from 1010 is but a issimple a soliciting simple but but effective score score from from 10 10 is a is simple a simple but but effective effective method method of of achieving achieving this this with with clinical clinical method method of of achieving achieving this this with with clinical clinical research research experience experience suggesting suggesting that that research research experience experience suggesting suggesting that that scores scores of of seven seven oror lower lower indicate indicate subsubscores scores of of seven seven or or lower lower indicate indicate subsuboptimal optimal comfort comfort performance performance which which optimal optimal comfort comfort performance performance which which warrants warrants attention attention and and management. management. warrants warrants attention attention and and management. management.

Maintain Maintain contact contact with with the the new new Maintain Maintain with with the the new new wearer wearer oncontact on acontact very a very frequent frequent basis basis over over wearer wearer on on a very a very frequent frequent basis basis over over the the first first period period of of lens lens wear. wear. ToTo this this the the first first period period of of lens lens wear. wear. To To this this end, end, some some ECPs ECPs have have described described how how end, end, some some ECPs ECPs have have described described how how they they contact contact allall new new contact contact lens lens they they contact contact all all new new contact contact lens lens wearers wearers viavia telephone telephone onon the the first first wearers wearers via via telephone telephone onon the the first first day day of of lens lens wear wear toto check check that that they they day day of of lens lens wear wear to to check check that that they they have have been been successful successful in in applying applying have have been been successful successful in in applying applying their their lenses lenses and and inviting inviting questions questions atat their their lenses lenses and and inviting inviting questions questions atat that that stage. stage. that that stage. stage.

For For the the full full report report For For the the full full report report ororcontact Please Please email email alcon.professionalaffairs@alcon.com alcon.professionalaffairs@alcon.com contact your your Alcon AlconRepresentative Representative ® ®

® ® Please Please email email alcon.professionalaffairs@alcon.com alcon.professionalaffairs@alcon.com or or contact contact your your Alcon Alcon Representative Representative

1. Third 1. Third Party Party Independent Independent Research Research Agency, Agency, VNM VNM JulyJuly 2016, 2016, Alcon Alcon Data Data on on File.File. Vision Now November 2021 1. Third 1. Third Party Party Independent Independent Research Research Agency, Agency, VNM VNM JulyJuly 2016, 2016, Alcon Alcon Data Data on on File.File.

10

© 2020 © 2020 Alcon Alcon Inc.Inc. UKIE-VC-2000004 UKIE-VC-2000004 © 2020 © 2020 Alcon Alcon Inc.Inc. UKIE-VC-2000004 UKIE-VC-2000004

NEWS Association of British 13 Dispensing Opticians

12 Charmant

Minamoto model Yukiko

Launched at Silmo Paris 2021, Charmant’s new brand Minamoto, meaning ‘origin’, was inspired by the private collection of historical spectacles of Charmant’s founder. A big influence was the Zen philosophy, which stands for minimalism and a focus on the essentials. The logo is a Japanese kanji, handmade by a master calligrapher and meaning ‘origin’, while the 99.4 per cent titanium frames come with a case made of handcrafted, 100 per cent organic washi paper. The launch collection consists of 12 styles each inspired by characters, actresses and actors as well as the director of the famous Japanese movie, The Seven Samurai, which was also an inspiration for the campaign featuring mere glimpses of the eyewear to create intrigue and curiosity. Our photo shows model Yukiko MN31010, featuring engraving work on the sides. The frame is available with clip-on category 2 polarised lenses with a triacetate film made by a family business in Sabae, Japan.

14 Essilor

At its inaugural SEE Summit on the Environment last month, the Association of British Dispensing Opticians (ABDO) launched its new Sustainability SelfAssessment Tool. Developed by its Working Group on the Environment, in collaboration with other optical organisations, the tool enables the user to assess where they are with sustainability in practice and the workplace, and access strategies to improve upon it. Working group chair and ABDO vice president, Daryl Newsome, said: “Everyone working in the optical industry has a part to play. If you are an employee you can work towards saving energy and water in practice every day as you go about your job. If you are a manager or business owner the tool gives you plenty of ideas too, and could be the first step towards your own sustainability strategy.” The tool can be found on the ABDO website, www.abdo.org.uk

15 Théa UK The Théa TV advert is on the nation’s screens once again, in preparation for the winter months ahead. The TV advert is showing on ITV3, Alibi and Drama channels during the day and early evenings with the aim of reaching more than 20 million people. The 20-second advert focuses on the symptoms of dry eye and encourages people to try Thealoz Duo to hydrate and soothe their eyes.

Incentivising consumers to think about their eyes

A new national ‘drive to store’ digital media campaign has been launched by Essilor to support independent practices participating in its Take Two multi-pair lens promotion. The Ultimate Sharp Vision campaign, which runs into December, aims to drive consumers to the store locator on www.essilor.co.uk, allowing them to book a sight test at their local independent optician. It’s being delivered across digital platforms including Facebook, Instagram and Display, promoting Varilux and Transitions. Tim Precious, managing director at Essilor, said: “Our drive to store campaign is expected to be viewed over 51 million times across the digital channels with messaging that will influence and incentivise consumers, encouraging them to think about their eyes, book an optical appointment and take up the multi-pair lens promotion with our independent business partners. We believe the new media campaign will continue to play a key role in driving footfall into independent opticians this autumn and help to boost business for our independent business partners.” Point-of-sale packs are available.

Thealoz Duo is said to offer a unique combination of ingredients that are clinically proven to relieve dry eye symptoms, and is free from preservatives. The advert is designed to support Théa’s pharmacy and optometry customers to think about eye self-care as part of their routine and to keep their eyes feeling well.

Dry eye solution hits the small screen

Vision Now November 2021 11

Every frame tells a story

Stepper (UK) Limited 11 Tannery Road Tonbridge Kent TN9 1RF 01732 375975 www.stepper.co.uk 12 Vision Now November 2021

Titanium

Frame style shown: SI-60194

NEWS 16 Positive Impact

17 CooperVision

New hybrid contact lenses

Newly launched in the UK through Positive Impact (PI), SynergEyes iD hybrid contact lenses include a multifocal powered by a proprietary extended depth of focus (EDOF) design from the Brien Holden Vision Institute (BHVI). The lenses are individually designed and empirically fitted, eliminating the need for multi-use diagnostic fitting sets and trial lens application, while reducing chair and contact time. Support is also provided via SynergEyes iD Patient Application and Removal Resources. PI professional services lead, Phil Thompson, said: “iD stands for individual design and builds on the successful Duette lens, enhancing this design by using a more custommade approach to get the optimum fit. For example, there are now four times the number of skirt designs alone, yet at the same time, the lens is even easier to fit, with no need for fitting sets. Fitting is now completely empirical with the practitioner simply providing refraction, keratometry readings and horizontal visible iris diameter measurements. Most exciting of all is the incorporation of EDOF into the multifocal, powered by the proprietary BHVI design.”

18 Optical Suppliers Association

Full backing for London show

100% Optical has announced its first-ever partnership with the Optical Suppliers Association (OSA) when it returns to ExCeL London in January 2022.

under one roof. This means expanding our horizons into areas such as ophthalmology, contact lenses and the NHS.”

OSA chairman, Stuart Burn, commented: “100% Optical will, for the first time, incorporate the full backing of the OSA and its members. We can therefore promise a show with more exhibitors, more education and more excitement than ever before. Our collaboration is helping to bring the very best in optics all

Nathan Garnett, 100% Optical show director, said: “Having the OSA on board is yet another sign that the show is going from strength to strength, and will enable us to offer visitors even more insight into the future of the optical industry.” Register for 100% Optical at www.100percentoptical.com

‘Ben’ borrowing specs to read

An interactive film from CooperVision, designed to educate and inspire practitioner confidence around presbyopia and fitting multifocal contact lenses, has been shortlisted for the EVCOM London Film Awards in the Learning and Development category. Titled ‘A funny thing happened on the way to the opticians’, the film was designed and scripted by CooperVision professional services consultant, Samantha Armstrong. It features the acting skills of two other professional services team members, and follows protagonist ‘Ben’ – a reluctant presbyope ‘in denial’ about his age and growing demand for near vision correction. Samantha said: “When I conceptualised this film, I just wanted to produce an educational tool which was really helpful for the contact lens practitioner, but in a light-hearted, interactive way. I was thrilled by the result and humbled by the talent of my colleagues and Hound Dog films. To actually be shortlisted for a coveted award in the film and event industry is mind-blowing.” The winner will be announced on 25 November. View the film at https://embedder.wirewax. com/8224047 or on the CooperVision Learning Academy.

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V ision Care for Homeless People

Volunteers are urgently needed by Vision Care for Homeless People centres in Leeds, Exeter and Manchester. The charity is seeking optometrists to test occasionally at the Birmingham and Leeds clinics on Mondays, and Manchester on Wednesdays. Dispensing opticians and team leaders are also sought. To find out more visit www.visioncarecharity.org Vision Now November 2021 13

From

TECHNICAL Contemporary collection combines elegance and style in protection, changing the concept of safety glasses.

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Material choice and ergonomic design ensures a close fit with superior comfort & safety for all wearers.

Lenstec Safety Labs 17 Twyford Business Centre, London Road Bishop’s Stortford, Hertfordshire, CM23 3YT Vision Now November 2021 T: 01279 653785 | safetylab@lenstec.co.uk

NEWS 20 Mark’ennovy

Jim Dickson

Mark’ennovy has expanded its UK team with the appointment of Jim Dickson to the newlycreated role of head of professional affairs, UK and Ireland. A qualified contact lens optician, Jim has broad experience in practices across the UK including a period as a joint venture partner with Specsavers. He more recently worked as part of the UK professional affairs team at Alcon.

As part of his role, Jim will lead the UK roll-out of the new Mark’ennovy Academy for Training. He said: “I am very excited to join a business that places a high value on the role of professional affairs, as well as their commitment to improving lives through continued development in the field of individually crafted contact lenses.”

21 Independents Day Following the postponement of its one-day Independents Day event, due to take place last month at the National Motorcycle Museum in Birmingham, organiser Proven Track Record (PTR) has confirmed it will look to run the event in early spring 2022. PTR director Nick Atkins said: “Like many other optical events, we are sadly a casualty of the current situation and whilst we have continued to add delegates since the summer postponement, sadly the numbers do not make running the event commercially viable.” Co-director David Goad added: “After the postponement due to the delayed ending of national restrictions, Nick and I are deeply disappointed to have had to come to this decision. After the nightmare that was 2020, we were looking forward to getting back to some semblance of normality. Sadly, our confidence that we could run a face-to-face conference in 2021 proved a little optimistic.” The rearranged event will remain themed, ‘Commercialising myopia management’.

22 Louis Stone (Optical) September saw Louis Stone (Optical) donate 1,600 PD rulers and pens, worth more than £10,000, to universities across the UK that have shown “immeasurable loyalty” to the optical distributor over the years. “City, Cardiff, Aston, Hertfordshire, Ulster, Plymouth, Anglia Ruskin, Glasgow Caledonian and UWE universities received an influx of complimentary PD rulers and pens for their incoming new students – as well as ones that missed out on receipt of them during the height of the pandemic last year,” said Clare Gaba, head of marketing and communications for the company.

AN INDEPENDENT VIEW Time to review the Opticians Act At the AIO conference in Kenilworth on 9 and 10 October, there was a panel session on the subject of independents ditching the NHS contract and going completely private. The session was so popular amongst members that it ended up being standing room only; and was lively and very interesting. In a straw poll during the session, around three quarters of those practising in England who had not already made the move to going 100 per cent private, indicated that they were seriously considering doing so. Clearly, if this were to be replicated across all independent practices, it could potentially present the NHS in England with a major problem in the delivery of routine sight testing across the country. The subject of going private does, of course, throw up a number of other issues and questions, such as serving local communities and making eye health care available to all, particularly those who may be disadvantaged and cannot afford private care. The biggest question it throws up, however, is whether the 30-plus year-old Opticians Act of 1989 is still fit for purpose, and the panel session came up with a resounding answer that it is not. The AIO will, therefore, be writing to Sajid Javid, the secretary of state for health and social care, seeking a review of the Act with extensive consultation across the UK that should take account of the progressive delivery of eye health care services through community optometry in Scotland and Wales; and question why such a regime is not being delivered in England. The fractured postcode lottery that is the current reality for the provision of eyecare services in England cannot continue. There are those from other optical bodies who have counselled ‘be careful what you ask for’ in the past, but if there is to be a wholesale abandonment of the GOS contract by independents in England, this does not resonate any more. Nothing less than a root and branch review of the Act is required.

“We are so proud of the universities we have a close relationship with – from equipment fairs, awards evenings, sports kit sponsorships and now even webinars given the current climate. Our bond with such universities continues to go from strength to strength,” Clare added. Vision Now November 2021 15

eyewear-direct.net 16 Vision Now November 2021

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enquiries@eyewear-direct.net

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P R A C T I C E M AT T E R S

Developing thoughts This month, Phil Mullins rounds-up the key talking points at the recent AIO conference

Nice to see you, to see you nice patients lost and the majority happy to sign up to various payment plans. The main advice offered from those who had gone private was to make sure all practice staff were on board with the change, and singing from the same hymn sheet. It was also important to communicate fully with patients about the change; including why you longer accept GOS and the freedom it can bring for their eyecare. A real positive of this model is no longer having to ‘sell’ eyecare upgrades such as OCT or extended examinations. Everyone gets the full package and everyone pays.

Autumn has historically been a time for some of the smaller optical events to take place. For obvious reasons, the majority of these events have been postponed for the last two years – including our own members’ conference. So it was great that in early October, the Association for Independent Optometrists and Dispensing Opticians (AIO) went ahead with its 2021 conference in Kenilworth – with both NEG and Optinet in attendance to see everyone in person. As one delegate put it: “It’s nice to see people in 3D again”. It was truly great to be with enthusiastic people discussing all things independent over a cuppa. With the current CET cycle coming to an end next month, Mike Ockenden and the AIO team certainly made sure no-one was going to miss out on CET points – with CET topics as diverse as children struggling at school, cataract surgery, frame materials, myopia control, nystagmus and more. Add to this the more than 20 exhibitors in the exhibition hall and you can see why the event was so popular. So, what were the main talking points over coffee and lunch? Uppermost, of course, was how businesses were responding to the ongoing pandemic. The overwhelming vibe was positive, thankfully, with most delegates continuing to be very busy in practice with patients spending well. However, this means that many have had limited time away from practice over the past 18 months and are hoping that 2022 will provide some much-needed R&R opportunities. What was great to see though was the real positivity in the room: independent practitioners fired up for what comes next.

Phil and Optinet’s Chris Smith at the AIO conference

PRIVATE-ONLY PRACTICE Discussions about dropping GOS contracts and going totally private are gaining momentum – and this was the topic of a lively panel debate on the Saturday afternoon. Although only a handful in the room had already gone private, the majority were considering it. However, there were also those who would never be able to due to the demographics of their locality – and those who never would out of a moral obligation to their patients. This is something that does stick with me; if all independents go totally private, what happens to those unable to afford their eyecare? Do we just leave them to the big players, or (even worse) drive them to the cheapest specs they can find online? Reports from those who have taken the plunge were very positive, with few

One delegate asked how much the NHS would have to pay to keep delegates on board, but there never seemed a right answer. Personally, I think it’s not just about the amount paid, it’s the fact that it is such hard work getting paid at all at the moment. With the payment system constantly having issues, practitioners waste hours on admin. I am sure fewer practices would be considering dropping GOS if they were paid 100 per cent on time, every time. So what was the main take away from the AIO conference? From my own point of view, it’s that there are practices which can drop GOS and go private very easily, in fact they have probably been nearly there for a year or more. Some practices will never consider it, be it for the area they are in or from their moral stance on the issue. In reality, I think most practices will end up running a hybrid system, where they offer limited GOS appointments and push a payment plan option for the majority of their patients. This seems to work for practices across the country, but only time will tell if this is the right approach. Vision Now November 2021 17

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Flexible and forward-focused

O P T I N E T U P D AT E

Chris Smith outlines some of the latest developments to the Optinet FLEX practice management system When it comes to practice management, not all businesses and business owners are the same; the needs of a traditional bricks and mortar practice are different to those of a hybrid practice where the owner may not work in the business. They may operate at different times and from different locations, from home in the evening or from a mobile office as needs demand. Optinet FLEX can help no matter what the needs are. FLEX can send financial reports by email at the end of the day or automatically copy a staff task to a co-worker’s inbox when they are not in the practice. For businesses that need access from more than one site, or just prefer to have the flexibility of being able to access the system from anywhere, FLEX can be centralised and hosted in the Cloud. Benefits of centralising your business include:  Frequently performed tasks can be handled centrally  Software configuration remains consistent across the group  An ‘always on’ system that can be accessed from anywhere  Location restrictions are removed, e.g. access diaries from other branches

DEVELOPMENT MATTERS At Optinet we believe in development; software needs to evolve to keep pace with the digital transformations that are taking place all around us. We always have an eye to the future and close discussions with our Early Access Group let us check ideas in the ‘real world’ before starting any development work and automatic updates ensure the software is always up to date. Our next release is arriving in practices right now and some of the latest developments are outlined below. Integrated card payment system. Optinet has partnered with Windcave, a world leading payment provider, to bring an integrated payment solution to FLEX (see page 23). The benefits of this new integration are:  Improved speed of transaction  Eradicate keying errors by no longer having to manually enter the transaction amount  Highest level of encryption (P2PE)  Latest mobile terminal  Competitive transaction rates eGOS England. The next release brings the addition of eGOS6 claims and Pre-Visit Notifications to FLEX, meaning all GOS claims can be created and submitted using FLEX. Patient signatures can be captured using a signature pad, on-screen or on a mobile device using our free to use companion apps.

Supporting all your IT needs

Corporate Schemes. FLEX Corporate sees some enhancements when the next update arrives in practice. The update builds on the existing functionality of allowing practices to create corporate records, assign patients to a corporate record and build entitlements for each company. The entitlement list can be accessed from the till system to reduce the patient balance. New functionality. This allows you to allocate a purchase order number to a till item, and print corporate invoices. Further enhancements are planned for next year’s release – so watch this space.

SERVICE AND SUPPORT Whilst we are committed to ongoing software development, we are fiercely proud of the service and support that we offer, starting with the initial software demonstration which, where possible, takes place in the practice or online if the customer prefers. By visiting the practice, we get a feel for the business, get to meet the owner and staff, and start to plan delivery of the software and the training. We are able to convert data from other systems to ensure continuity of the business and we offer on-site training at the point of installation, helping new users to get the most out of the software. Post-installation, we offer remote telephone support, management away-days and training courses at our Worcestershire offices. Our online customer portal is available 24/7 where practices can look up answers to FAQs and open new support tickets. For almost 35 years, Optinet has developed software for independent opticians. We understand practice needs and have the valuable experience that makes Optinet a name you can trust. To find out more about the FLEX system or the exclusive NEG member free 12-month software trial, email chris.smith@optinetuk.com

Chris Smith is operations and business development manager at Optinet. Vision Now November 2021 19

PRODUCT PROFILE

Miru 1day Flat Pack eco-friendly packaging

Beyond 70 years of innovation As Menicon celebrates 70 years in business, Neil Retallic discusses the company’s environmental ethos and exciting new innovations This year Menicon is celebrating its 70th anniversary of helping people to see life in detail. There is an ethos that runs through the company’s DNA of ‘Do not imitate others’, which has led to out-of-the-box thinking. This approach drives our pioneering innovation and technology, with principles in place to respect the environmental impact. From the products we design to our business operations, we aim to reduce our impact on the environment to protect society and the planet. That is why we have signed up to the United Nations’ 17 Sustainable Goals for 2030. We have placed sustainability at the heart of our business activities, spanning material development, lens design and the manufacture of contact lenses and care solutions. A great example of this is the cutting-edge design of the eco-friendly packaging of the Miru 1day Flat Pack (Figure 1) – technologically advanced and incredibly easy to use for consumers. The environmental credentials of the unique lens packaging of the Miru 1day Flat Pack are leading the way in reducing waste in the following ways:  The primary packaging uses significantly less raw material and is recyclable  The Miru 1day Flat Pack blister results in 80 per cent less waste compared

20 Vision Now November 2021

to conventional packaging  The package is produced by reusing 99 per cent of the plastics used in the contact lens manufacturing process  T he storage case is made from the moulds that produce the lenses inside the pack, demonstrating excellence in the circular use of raw materials. The packaging weight for a 12-month supply of Miru 1day Flat Pack (730 packs) results in only 20 per cent waste compared to conventional packaging At our contact lens manufacturing plants, we have also taken steps to minimise our consumption of resources such as water, gas and energy. A good example of this

is at the Emmen Plant in the Netherlands where 550 solar panels were installed which provide approximately 150 MWh of electricity annually – accounting for 15 per cent of the energy required. Irrespective of the seasons, we aim to make our processes as energy efficient as possible using a heat pump to store cool air in a well in the ground with the stored air used to cool the building in the summer. Reducing the volume of water used in our production processes has also been a priority and at our Kakamigahara plant, we have managed to save 50 per cent of the water previously used. We are making good progress and our innovative and pioneering spirit will continue to drive our efforts in meeting sustainability goals and, of course, delivering high quality contact lens products that wearers can trust.

LIFE-CHANGING POSSIBILITIES FOR ALL Contact lenses have evolved at such a pace since I qualified as an optometrist 15 years ago. New technologies and innovations have led to such a wide range of contact lenses available to patients, making them a viable option as a complement to spectacles. Our benefits to the wearer can be lifechanging (Figure 2). Contact lens wear can be life-changing

PRODUCT PROFILE

Providing patients with what they need

As eyecare practitioners (ECPs), it is our job to make sure we offer the best solution tailored to each patient and that is what I love most about working with Menicon. Through both our speciality and frequent replacement divisions, we can offer exactly what patients need and we understand too the challenges ECPs face in reducing drop-out rates. The key is good education, communication and support, coupled with lenses that can match wearers’ needs and lifestyles. Taking education as a starting point, there is a great range of support available. The recently-published British Contact Lens Association (BCLA) CLEAR report on evidence-based contact lens practice is a great source of information. Menicon has also developed a range of training tools to help make selecting the optimal lens as easy as possible. Our online calculators and the launch of our virtual e-learning academy make it easy to access support. Or depending on preference, face-to-face sessions can be delivered at our Menicon Training Clinic, where education sessions and tailormade training are on offer, including a six-session programme that covers five product groups. Once ECPs are familiar with the product range and options available, providing a successful contact lens fit experience is the next step to happy patients. This is where good lens design, manufacturers’ fitting guides and keeping the ocular surface healthy come into play. It is important to find out about the wearer’s lifestyle, visual and environmental needs, and how these relate to their motivation to wear contact lenses. Cutting-edge developments in lens materials mean wearers can enjoy all-day comfort as well as superior vision (Figure 3). Fitting speciality lenses is also possible and can easily be achieved. Over the past two years, hospital waiting times have increased as a result of the pandemic. It has been great to see practitioners

embrace lens fitting for patients with complex eye conditions with the support of the Menicon team to make it as easy as possible, ensuring success for wearers. So you see with so much support on hand, a wide range of products to suit each individual, there’s really no reason why contact lenses cannot be offered as an option to everyone suitable.

EXPERIENCE THE UPSIDE OF MIRU Menicon’s Miru family of lenses just got bigger with the exciting addition of Miru 1day UpSide, the first and only silicone hydrogel daily disposable with SmartTouch technology (Figure 4). Created with a brand new, highly breathable ultra-low modulus material and combined with an innovative packaging design, Miru 1day UpSide offers hygienic, hassle-free handling for comfortable all-day wear. Available in sphere and multifocal, with toric being added soon, there is an UpSide lens to suit your patients’ needs. At Menicon we know that finding the right contact lens for your patients is so important – for them, and for your business. We are committed to supporting you to grow your business and build a loyal customer base. That’s why we are pleased to offer trial banks of Miru 1day UpSide contact lenses to help you meet your patients’ vision correction needs. The new Miru 1day UpSide lens offers patients an easy-to-use lens to suit their lifestyle, helping to reduce dropout rates for your practice, so it’s good for patients and good for your business. Over the past 18 months, health and hygiene have never been so important. Created with a brand new highly breathable ultra-low modulus material and combined with an innovative packaging design, Miru 1day UpSide offers hygienic, hassle-free handling. We also have online prescription calculators for our multifocal

and toric lenses to help you achieve first fit success. Featuring Menicon’s SmartTouch packaging, the wearer never has to touch the inner surface of the lens, delivering a more hygienic lens that is always applied the right way up - making active compliance easier and delivering a positive lens-wearing experience for your patients. This new lens has been created from Menicon’s innovative Menisilk Air and NanoGloss Pro technologies, which balance material, oxygen flow through the lens and surface properties, ensuring your patients enjoy a comfortable wear and superior vision. Your time is precious and so is your patients’ time. Miru 1day UpSide lenses are easy to apply, aiming to keep the process stress-free, suiting those with busy lifestyles. Our range of videos available online can also help you to support your patients on their new Miru contact lens journey. Ordering Menicon’s range of disposable contact lenses is easy too with our new Online Ordering system where trial or stock lenses are available, along with the option for a specific delivery for a patient. Simply visit www.meniconservice.com/login using your Menicon customer number. Our sales and customer service team are also on hand to answer any questions you have about your new trial Miru 1day UpSide lenses, or indeed to discuss any of your patient requirements. Simply call 01604 646 216, email enquiries@menicon.co.uk or visit our website at www.menicon.co.uk

Neil Retallic BSc (Hons) MCOptom, FBCLA, FIACLE is global professional services manager at Menicon. He is also the current president of the British Contact Lens Association.

First silicone hydrogel daily disposable with SmartTouch technology

Vision Now November 2021 21

C O M PA N Y P R O F I L E

Embracing the future Lundie Loops: part of the portfolio

Sustainability is the future and our mission is clear, writes Rob Barrow

Becoming a sustainable organisation is something many of us should be working towards. In the optical industry, sustainability is already making an impact to our lives. Materials such as acetate have been a traditional frame making material for decades, contributing to the sustainability of the environment. As customers embrace the need to change, they will seek optical products and services that support their views and values. At Spec-Care, our mission is to provide a high-level service, professional advice and a strong link between you and your patients’ expectations. Our future path is set and our mission is clear. We take pride in supplying quality modifications, adjustments and frame repairs. Myself and Lee Mayne are your workshop team, available to take your technical questions. Our workshop is stacked full of traditional bits and bobs: from pinned hinges and metal curls from the vintage era to thousands of frames awaiting use as spare parts. More surprising is the technology that has been creeping in. Our workplace is run efficiently by those people you will often have first contact with – Helena, Yassin and Robbie. The latter two bring office and coding skills with them as they work towards their apprenticeship qualifications. The efficiency of the office is key to keeping down wastage and aiming for increased IT integration and minimal paper usage. The tipping point has been reached; we can now embrace the future of optics. It just might signal the irreversible downward trend of the High Street

22 Vision Now November 2021

consumer culture towards an increasedly decerning public, looking for quality and accountability from the products they purchase. How many reading this have reimaged their practices during lockdown, become more engaged with customers and emerging with a renewed sense of professional purpose?

EVOLUTION IN THE WORKSHOP Looking to the future, we have had to put time in to developing the IT within the workshop too. The benches still have the technicians' hand tools all laid out in a precise but seemingly eclectic manner. But we never seem to be too far from a laptop, screen or discussion about the most recent software trial. The propane burners are now silent, the smell of spray paints has long gone. Did you know that nearly all our metal repairs are conducted with a laser welding unit? This machine is so familiar to us that we can easily forget that the precision it forges reduces all other finishing processes. How will IT make the workshop more efficient and sustainable? We can look at 3D printing, from simple parts for frame fit adaptions, to more complex prototyping. We can work out the exact volume of material we need to complete the work before we begin the print; we can plan effectively and operate to minimal wastages by analysing stress within the design software. Future projects have expanded this use of software to create virtual CNC analysis, so we can now cut materials with reduced energy consumption with less machine wear.

REPRESENTING YOUR PRACTICE We are proud to promote sustainability by representing practices through our work,

Shortening frame sides

providing consumers with a sustainable, eco-friendly and first-rate service. Being able to deliver a service based on environmentally safe values is a great step we have taken for a future where ecofriendly purchases are the subconscious norm for the public. We understand customers want their frames to be high quality and that’s why every frame we repair comes with our guarantee, ensuring we are satisfying you and representing your practice to the best standards achievable. Whether the frame needs a few laser welds and a pair of sides, or just a stuck screw drilled, it’s all the same charge. We take the time to recondition every frame, and have a parts account with many suppliers so like-forlike parts can be sourced too. Spec-Care is an easily accessible company, just visit our trade tab at www.speccareservices.co.uk and fill out the account registration form. All order forms can be downloaded as fillable PDFs, and one of our admin team will email the pricelists and additional information. 2021 has been a big development year for our business and we are very proud to be shortlisted in the following Optician Awards categories: Supplier of the Year and Technology Supplier of the Year. Trust us to be your lab for all your frame care needs.

Rob Barrow FBDO (Tech) is director of Spec-Care Services.

Play your cards right with Windcave Read on to learn about NEG's new partnership with payment provider Windcave...

of an automated reconciliation process for all payments. Less time spent on trying to get the transaction right means the user can spend extra quality time on the most important stakeholder – the customer.

For some years, NEG has been able to offer preferential rates to members for their card payments. As part of this service, our partners at Acceptcards monitor rates to ensure we offer the best terms available to our members. With this in mind, we are excited to announce our new partnership with a world leading payment provider, Windcave. Over the last several months, NEG has been working behind the scenes with Acceptcards to ensure that members can get access to competitive rates for their payment needs. This new partnership with Windcave will enable members to benefit from a world leading payment platform at great rates.

WHO ARE WINDCAVE? Windcave is one of the world’s leading payment card services providers, providing a global platform that delivers seamless payment experiences for thousands of the world’s most recognisable brands. Windcave offers payment solutions for in-store, online and unattended environments. Combining payment channels into a single platform allows for full control of payment systems in the business.

PA R T N E R P R O F I L E

WHY PARTNER WITH WINDCAVE?

Making card transactions more seamless

the team at NEG's IT division, Optinet, has worked with Windcave to create a fully integrated option for Optinet FLEX users.

WHAT ARE INTEGRATED PAYMENTS? An integrated payment solution is when point-of-sale can directly send the purchase amount to the payment device. This means the amount no longer needs to be manually entered on a terminal.

WHY USE AN INTEGRATED PAYMENT SOLUTION? An integrated payment solution improves the customer's experience by ensuring a hassle free and accurate payment experience. It improves the speed and accuracy of transactions and the benefits

Windcave is an end-to-end payment provider and offers highly competitive rates in all aspects in the payment cycle. It also has a leading edge on technological development along with an in-house team designing and producing their own payment terminals. Windcave offer a bonus, it offers a 24/7 support team, a dedicated account manager for each customer, as well as point-to-point encryption (P2PE), which is the highest level of payment card industry standards relating to processing and storing card data – providing real peace of mind. Interested in learning more? Simply get in touch with Windcave by emailing sales@windave.com or calling 0203 752 3340 quoting NEG/ OptinetPAY. A member of the Windcave team will be waiting to help you. Send sales direct to the payment device

WINDCAVE FEATURES INCLUDE:  A Global Acquiring Platform enabling transactions in the business account to be accepted and settle across multiple regions  Gain Data Insights on customers and their spending behaviour with the ability to track transactions in real-time and run historical reports  Ability to accept all popular payment methods including mobile and digital wallets to ensure customers can pay in their chosen method

WORKING WITH OPTINET Although the Windcave terminal is a great stand-alone solution, an integrated option with EPOS offers so much more. Therefore, Vision Now November 2021 23

S T Y L E S P OT L I G H T

Spirited showcase at Silmo

Minamoto by Charmant

JF Rey ladies’ eyewear

By Joan Grady Spirits soared and the sun shone for the opening days of Silmo Paris 2021. After an interlude without eyewear shows due to the pandemic, exhibitors and visitors were delighted to gather again to meet and greet friends and business associates. Fewer exhibitors and visitors did not supress the buoyant atmosphere that prevailed. Designers and companies utilised the hiatus to regroup and rethink how they would proceed for the future, given the many changes endured during the pandemic.

Silent Noise collection by Fleye Copenhagen

for being ‘difficult’ shades to wear on the face, doubts about wearability were set aside and colour modifications included luminous intonations, harmonious finishes and two-tone hues.

MINIMAL TO MAXI SHAPES Thomas Lafont at Lafont Paris was on an effervescent creative roll during lockdowns, and he has created ‘new out of the old’ with superb frames crafted from upcycled acetate in vivid colours. Lafont has also launched a range of eco-friendly

frames for children in upcycled acetate. In addition, Lafont’s beautiful optical frames combine sleek shaping, streamlined curves and superb colours – as seen in Jula. A true French product, the frames are crafted in France. Nowadays, many people express an interest to ‘return to their roots’, particularly with the emergence from the pandemic. In Japan, the word for ‘origin’ is Minamoto. Charmant, whose birthplace is the Japanese city of Sabae, was inspired

Creativity and innovation were seemingly not affected during lockdowns and confinements, as new launches brought a multitude of dynamic eyewear designs in elegant materials, ravishing colours and superb quality. A minimalistic mood prevailed in optical designs – while in sunglasses, more elaborate, voluminous creations were embraced. Tortoiseshell continues to be much loved in eyewear design, and its beauty, timelessness and elegance reigned with new vibrant, uplifting colourful interpretations on display. Two colours not usually associated in eyewear – red and green – were featured in many collections. With a reputation

24 Vision Now November 2021

Audrey by Emmanuelle Khanh

LGR’s Oasi Palmerie collection

S T Y L E S P OT L I G H T by this history to create the Minamoto eyewear collection, which made its debut at Silmo. Pure titanium is moulded into timeless, minimalistic frames with amazing precision and meticulous engraving. Even the glass cases reflect Japanese traditions being individually made with handcrafted washi paper. Japanese acetate and expertise united in Salt Optics’ flattering, classically round shape with Lewis in Antique Leaves. Contemporary styling is a trademark of the Californian brand that captures spectacle traditions with modern embellishments. Fleye Copenhagen celebrated the Danish silent movie actress Asta Nielsen, a leading lady of the cinema circa 1910, with its collection named Silent Noise. Frames for men and women are slim and trim, with powerful shapes that acknowledge the strong, expressive character of the Danish movie diva. JF Rey played with oversize shapes in colourful acetate, with its JF Rey Women Concept collection. The Marseille-based French label features delicious combinations in crystalline and opaque colours, a delightful ode to graphics and pop art.

SUNGLASS SYMPHONIES Creating sun specs appears to bring out deeply rooted passions and ideas for designers. With sunglasses there is playfulness, a bit of fantasy, originality and frequently avant-garde composition. Eva Gaume, who inherited the mantle at Emmanuelle Khanh (EK), totally understands the charisma of the designer. EK believed that spectacle frames, particularly for women, should be bold, expressive and sophisticated. Eva’s newest interpretations on show included the essence of the EK spirit of adventure, quality, comfort and innovative style. Audrey, with its unconventional, colourful pattern on glossy acetate is revitalising and eye-catching. Luca Gnecchi Ruscone’s latest collection for LGR in Italy draws on his love of Africa,

Super Rock by Woow

and the atmospheres and nuances of the African deserts that he knows so well. Frames in the Palmerie Collection are sculpted from superb quality 10mm thick Italian acetates, with lenses characterised by a light-coloured gradient. Inside the frame temples, precise laser engraved symbols feature running giraffes and LGR’s signature tag: ‘Inspired by Africa, handmade in Italy’. For edgy, super cool looks with Big Apple flair, Woow eyewear traversed the Atlantic and captured the vitality, optimism and vibrancy of New York City with its showcase of sunglasses in buoyant colours. Super Rock seizes the eclectic vibes of the city with a voluminous shape in glossy red with tortoise accents. Pas de la Mule Tarian Patchwork collection

FREE SPIRITS French eyewear designer Jeremy Tarian has always taken an individualistic approach to frames. Designed in Paris and handcrafted in the Jura region, Tarian Eyewear embodies timeless traditions. His latest collection is based on the beauty and variety of flowers. Joy is the theme with distinctive shapes and complementary colours. The Flower collection includes both optical and sunglass designs for men and women. Expressive, fun, stylish and with bold shapes, Struktur Eyewear is crafted in Normandy with superior quality. The Dreamcatcher frame in eye-catching Turtle Beach tortoiseshell is among the charismatic designs available for men and women. Also in Paris was Krom Eyewear, an independent brand from the Alsace region of France, where the frames are crafted. The unique designs are light and airy, with inspiration from filigree jewellery concepts that are a pleasure to wear.

Any Di spectacle case

of specs on the front. The cases not only protect the frames, but are accessories in themselves.

Beautiful frames deserve fine care and protection, and why not a bit of merriment as well? Any Di from Germany creates unique eyeglass case covers with animals, fruits and even tennis balls. Her latest collection includes a sleek case with a pair

For independent opticians, Silmo 2021 was the ideal opportunity to rediscover the buzz and bustle of exploring collections. The event was decisive and upbeat for creative eyewear platforms, and a positive endorsement for the future of imaginative spectacle designs and their artistic innovators.

Sturktur Eyewear’s Dreamcatcher

Atik from Krom Eyewear

Vision Now November 2021 25

Preferred Suppliers’ directory Preferred Suppliers are suppliers who, by prior arrangement, offer members of the PK National Eyecare Group preferential terms. For full details and terms offered to the membership, please call 01580 713698 Directory listings are available free of charge to all preferred suppliers, with a larger listing available to Vision Now Advertisers. To make changes to the directory listings, please call Sally Spicer on 01580 713698 or email s.spicer@nationaleyecare.co.uk

ASSOCIATED OPTICAL

Tel: 01628 605433 Fax: 01628 665077 sales@assopt.co.uk www.associatedoptical.com

ATLANTIC OPTICAL UK LTD Tel: 02920 362 136 Fax: 02920 362 137 info@atlanticoptical.co.uk www.atlanticoptical.co.uk

BARCLAYCARD

Tel: 0800 056 5569

BAUSCH + LOMB

Tel: 020 8781 2900 www.bausch.co.uk

BIB OPHTHALMIC INSTRUMENTS

Tel: 01438 740823 sales@bibonline.co.uk www.bibonline.co.uk

BONDEYE OPTICAL

Tel: 0121 7723888 Fax: 0808 2801865 sales@bondeyeoptical.co.uk www.bondeyeoptical.co.uk

CENTROSTYLE

OPTICAL CENTRE SUPPLIES LTD Tel: 01923 239267 Fax: 01923 253951 sales@centrostyle.com www.centrostyle.com

CFH DOCMAIL

Tel: 07834 173 288 chris.burridge@cfh.com www.docmail.co.uk

CHARMANT UK CO LTD Tel: 020 8992 9222 Fax: 020 8896 0287 sales@charmant.co.uk www.charmant.co.uk

CONTINENTAL EYEWEAR

Tel: 0151 426 3907 Fax: 0151 426 9340 sales@continental-eyewear.co.uk www.continental-eyewear.com

SO CLOSE YOU CAN ALMOST SEE IT

COOPERVISION

Tel: 0870 9000 055 www.coopervision.co.uk

DE RIGO UK LTD

Tel: 01923 249491 info.uk@derigo.com www.derigo.com www.derigo.com/eng

DUNELM OPTICAL

Tel: 01388 420420 Fax: 01388 810101 dunelm@dunelmoptical.co.uk www.dunelmoptical.co.uk

ESSILOR

Tel: 01454 281281 Fax: 01454 281282 www.essilor.co.uk

EYESPACE

Tel: 01527 870550 Fax: 01527 837012 info@eyespace-eyewear.co.uk www.eyespace-eyewear.co.uk

When you prescribe contact lenses, you prescribe freedom. We’re stepping up to do more, supporting you to Prescribe Freedom for more people than ever.

COMING SOON

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26 Vision Now November 2021

coopervision.co.uk

EYEWEAR DIRECT (EUROPE) LTD

Tel: 020 7193 3334 eyewear-direct.net

GO EYEWEAR UK LTD

Tel: 0800 9178270 www.goeyeweargroup.com

HEIDELBERG ENGINEERING

Tel: 01442 502 330 Fax: 01442 242 386 www.HeidelbergEngineering.co.uk

HILCO EUROPE

Tel: 0800 591150 info@hilco.co.uk www.hilcovision.co.uk

HOYA LENS UK

Tel: 0845 330 0984 Fax: 0845 330 0977 enquiries@hoya.co.uk orders@hoya.co.uk www.hoyavision.com/uk

01580 713698

ALCON UK

Tel: 0371 376 0017 Fax: 0871 351 1005 www.uk.alcon.com

Tel: 0121 585 6565 Fax: 0121 585 0954 www.internationaleyewear.co.uk

LENSTEC EYEWEAR

LENSTEC OPTICAL

Tel: 02920 883009 Fax: 02920 889798 LenstecCC@lenstec.co.uk www.lenstecopticalgroup.co.uk

LOUIS STONE OPTICAL LTD

LUNEAU TECHNOLOGY UK/IRELAND – VISIONIX Tel: 07383 555659 infouk@luneautech.com www.luneautech.co.uk

LUXOTTICA (UK) LTD Tel: 0808 165 8555 www.luxottica.com

MARCHON

Tel: 0800 72 2020 csuk@marchon.com

MARK’ENNOVY

Tel: 0800 3280610 Fax: 0800 3280649 mkservices@markennovy.com www.markennovy.com

PRO-OPTIC

(FORMERLY DAVID THOMAS) Tel: 01604 646216 Fax: 01604 790366 enquiries@menicon.co.uk www.menicon.co.uk

RAWDON OPTICAL

MICHAEL PACHLEITNER GROUP

Tel: 02920 857122 Fax: 02920 920480 sales@lensteceyewear.co.uk www.lensteceyewear.co.uk

Tel: 029 2073 5293 Fax: 029 2073 1446 info@louisstone.co.uk www.louisstone.co.uk

MENICON UK LTD

Tel: 01884 266130 sales@pro-optic.com www.pro-optic.co.uk

Tel: 01132 883094 Fax: 01132 883095 RawdonCC@rawdonoptical.co.uk www.lenstecopticalgroup.co.uk

Tel: 07583 076 132 a.davies@michael-pachleitnerRETAIL EXPERIENCE group.com www.michaelpachleitnergroup.com DESIGN (RED) Tel: 024 7601 0103 dean@retailexperiencedesign.co.uk MID-OPTIC www.retailexperiencedesign.co.uk Tel: 01332 295001 Fax: 01332 295158 orders@midoptic.com RODENSTOCK www.midoptic.com Tel: 01474 325555 sales@rodenstock.co.uk www.rodenstock.co.uk No7 CONTACT LENSES Tel: 01424 850620 SEIKO OPTICAL UK Fax: 01424 850650 info@no7contactlenses.com Tel: 01452 610033 www.no7contactlenses.com Fax: 01452 638250 orders@seiko-optical.co.uk info@seiko-optical.co.uk OPTINET LTD www.seiko-optical.co.uk Tel: 0845 313 0233 sales@optinetuk.com www.optinetuk.com SILHOUETTE UK LTD Tel: 020 8987 8899 Fax: 020 8987 2430 PERFORMANCE FINANCE office@uk.silhouette.com Tel: 01536 529696 www.silhouette.com Fax: 01536 310033 www.performancefinance.co.uk

POSITIVE IMPACT

Tel: 08446 696907 sales@positiveimpact.co.uk www.positiveimpact.co.uk

PRACTICE BUILDING

Tel: 0115 989 9772 andy@practicebuilding.co.uk

TANT LABORATORIES

Tel: 01279 653785 Fax: 01279 658308 TantCC@tantlabs.com www.lenstecopticalgroup.co.uk

THE NORVILLE GROUP LTD Tel: 01452 510321 sales@norville.co.uk www.norville.co.uk

THEA PHARMACEUTICALS

Tel: 0845 521 1290 Fax: 01782 717 944 www.thea-pharmaceuticals.co.uk

ULTRAVISION

Tel: 01525 381112 Fax: 01525 370091 info@ultravision.co.uk www.ultravision.co.uk

XACT

Tel: 01698 574 655 IMcGleish@xact.uk.com www.xact.uk.com

SPEC-CARE LTD

Tel: 01392 460806 info@speccareservices.co.uk www.speccareservices.co.uk

STEPPER UK

Tel: 01732 375975 sales@stepper.co.uk www.steppereyewear.com

www.practicebuilding.co.uk

www.nationaleyecare.co.uk

Suppliers’ directory

INTERNATIONAL EYEWEAR LTD

SUPPLIER – OPTICIAN – PATIENT

OUR PARTNERSHIP

PRACTICE MANAGEMENT SIMPLIFIED

T: 01132 883094 E: RawdonCC@rawdonoptical.co.uk

T: 02920 883 009 E: LenstecCC@lenstec.co.uk

T: 01279 653785 E: TantCC@tantlabs.com

Optinet Flex, the innovative software that keeps your optometry business at the cutting edge.

0845 313 0233 T: 02920 857 122 E: Eyewear@lenstec.co.uk

sales@optinetuk.com www.optinetuk.com

OPTINET DIRECTORY AD - FEB 21_AW.indd 01/03/2021 109:47

Stepper (UK) Limited 11 Tannery Road Tonbridge Kent TN9 1RF 01732 375975

www.stepper.co.uk

Vision Now November 2021 27

Your mediflex max 1 day family just got MUCH bigger. ®

NEW

NEW AXES

Introducing NEW mediflex® max 1 day multifocal – an evolution in lens design and fitting approach. Expansion of mediflex max 1 day toric with additional parameters and around-the-clock axes. Both lenses built on a reputation of unsurpassed comfort and excellent vision. mediflex® max 1 day is now a bigger family of high-performance one-day lenses with built-in UV blocker† that meet the needs of today’s patients who demand quality without compromise. mediflex® max 1 day is the house brand version of CooperVision’s MyDay® daily disposable family, exclusive to NEG members.

For more information on why using a house brand is great for your practice, contact your CooperVision Business Development Manager.

† Warning: UV-absorbing contact lenses are not substitutes for protective UV-absorbing eyewear, such as UV-absorbing goggles or sunglasses, as they do not completely cover the eye and surrounding area. Patients should continue to use UV-absorbing eyewear as directed. *Exclusive within the UK&I market mediflex® is only available to NEG members.