On-Demand Customer Service BPO

Free Education PPT Templates Insert the Subtitle of Your Presentation http://www.free-powerpoint-templates-design.com

Visionary Outsourcing Solutions was established in October 2016. We are located in Montego Bay Jamaica 5 minutes away from the Sangster’s International Airport; we are situated in the heart of Montego Bay which is the hub for both tourism and BPO services.

Our Mission is to partner with our customers in their businesses, by providing a lowcost near shore solution that delivers a talented workforce with top quality service and outstanding customer satisfaction.

We have done multiple B2B campaigns and have a highly skilled support network to assist with the delivery of highly professional and efficient service. We have managed multiple top-level campaigns not excluding a host of fortune 500 companies and have created a pathway with a reputation of a standard-bearer of quality in the BPO industry.

Our company has a very fun and dynamic staff compliment. We have agents with an average of 3 years of experience in the BPO industry and Leadership boasting over 20 years of experience.

We currently have the ability to host up to 300 seats if needed. We have hourly, paid for performance and hourly plus commission rates based on the nature of your business, you can tailor an agreement that is mutually beneficial to both of us.

Our Mission

To provide outstanding and exceptional service to our clients thus cementing sustainable business relations; to contribute to the quality of life for our workforce; creating opportunities for growth and development. To deepen V.O.S. roots in the BPO Industry as well as giving support to our communities, assisting persons therein to impact their own lives and their community Our Vision

Our Mission and Values drive us as we strive to become a stalwart in the BPO Industry one client at a time. We are driven to produce the best results for our clients and create realities to dreams for our most valuable assets: Our People.

Denies Campbell Founder & CEO

Contents Here

Patrick Campbell Director

Christine Barrett Operations Manager

Cordel Norman Trainer

Contents Here

Interactive & Automated Services Interactive & Automated Services Need to implement an Interactive Voice Response System? Interested in Avatar Lead Generation? Ready to add IVR Customer Support? Looking to reduce costs by replacing live interactions with automated? Outsourcing to Visionary Outsourcing Solutions might be the perfect solution!

Outsourcing to Visionary Outsourcing Solutions might be the perfect solution!

Our Interactive Agencies are typically located in the US and offer cost-effective solutions for enhancing your customer support or outreach. Advanced technologies such as interactive voice response systems (IVR) can help route and manage your growing call volumes without the need for additional personnel.

Interactive Voice Response services enable your customers to take control of their customer experience. An IVR Customer Service system is fully automated and it accepts an instruction from the customer via their voice or their phone’s keypad. This allows the customer service to be more precise in dealing with the query, and can drastically reduce the number of calls that need to be routed to call center agents. In addition, IVR systems can capture information from the customer Interactive & Automated Services •Need to implement an Interactive Voice Response System?

•Interested in Avatar Lead Generation?

•Ready to add IVR Customer Support?

•Looking to reduce costs by replacing live interactions with automated?

Outbound Call Center Solutions Outbound Call Center Solutions Need high-quality outbound sales or lead generation for your company? Frustrated with your internal call center? Tired of hiring unprofessional telemarketing companies? Ready to focus on your core business…instead of your call center? Hiring with Visionary Outsourcing Solutions might be the perfect solution! Visionary Outsourcing Solutions specialize in providing Telemarketing.

Hiring with Visionary Outsourcing Solutions might be the perfect solution!

Visionary Outsourcing Solutions specialize in providing Telemarketing Services to clients in industries such as Financial, Residential Services, Technology, Consumer Products, Business Services, and many more. This includes telemarketing, lead generation, outbound sales, appointment setting, database management & market research. Outbound call centers around the world vary greatly in size, experience, technology, & skill level…but we can help you hire proven, professional partners!

Choosing the right outbound call center partner can be the difference between the success and failure of your telemarketing effort…and possibly your business. Our consultants are experts in evaluating your unique needs and introducing you to the BEST possible outbound call center outsourcing agencies for your campaign. Let us simplify your outsourcing process, reduce the risks, and increase your leads & sales performance…all at no cost to you.

Inbound Call Center Solutions Inbound Call Center Solutions: Time to scale your sales or Inbound customer support? Frustrated by the poor performance of your internal staff? Need to offer 24/7 call center support? Tired of your current unproductive agency? Ready to focus on your core business – instead of your internal support operations? Hiring Visionary Outsourcing Solutions might be the best decision you could make.

Selecting the best inbound call center for your business can be difficult and confusing. That is precisely why Visionary Outsourcing Solutions exists! We will work directly with you and become an extension of your business.

Inbound Call Center Services include: •Inbound Customer Support: Provide order status help, handle ordering problems, enrollment, reservations, and more.

•24/7 or Overflow Call Center: Choose an call center agency to provide 100% of your inbound call center needs or handle calls after hours, overflow or during peak seasons.

•Order Processing: Outsource your catalog orders and literature fulfillment, and leave every caller with a positive impression of your company.

•Marketing Support: Conduct market research, clean up, and qualify marketing lists, generate leads, retain customers, and much more.

•New Customer Acquisition: Hire the right company for Inbound sales, up-selling, appointment setting, and lead qualification to instantly transfer hot leads to sales.

(876) 820-2359 info@visionaryoutsourcingsolutions.com https://visionaryoutsourcingsolutions.com/ 8 Strand Street, Montego Bay, St James, Jamaica WI