Issuu

FIFA Event Playbook

Safety Moment: Alcohol at Business Meeting

Limit of 2 standard alcoholic beverages per individual attendee.

The over-consumption of alcohol is considered unacceptable.

Cash bars and the sale of alcoholic beverages is strictly prohibited on VGO premises. Self-serve bars are prohibited.

Driving while intoxicated is prohibited and illegal.

Be Brave Enough to Interrupt if someone had too much to drink.

It is illegal to serve alcohol to any person that is not of legal age to consume alcohol.

Sufficient

FAN SAFETY & SUPPORT

World Cup 2026 will be the biggest and most exciting edition of the tournament to date as 48 teams from around the globe compete in 104 fixtures.

Full travel itineraries for attendees will be shared ahead of each event to the On-Site Event Captain

Hotel Information:

Hotels for each game are secured as part of a room block through the FIFA hospitality vendor and have already been secured for guests & employees attending

Accommodations are booked for the night before the game as well as the night of the game (2 nights total)

Hotel confirmation numbers will be shared with flight itinerary summaries before each event and provided to the On-Site Event Captain

The only charges that should be incurred for guests or employees at each event would be for their own incidentals; the rooms have been paid for already

Changes to hotel bookings are not permitted at this point; therefore, changes do not need to be communicated as there will be no refunds provided to VGO for changes

Transportation Information:

Transportation from hotel to the match and return transportation from the match will be provided by Valvoline

On-Site Event Captains will have contact information for the transportation company

All attendees will be provided with departure times from both the hotel and the stadium, allowing for the earliest possible entry to the match experience

KNOW BEFORE YOU GO

Click the buttons below for everything you need to know for your game venue, including prohibited items, game day activities and more!

Key Notes for All Stadiums:

Re-entry is not permitted

Lockers will be available for bags that do not meet the clear bag policy or for restricted items that are not deemed hazardous on a first come, first-served basis

APPS TO DOWNLOAD

FIFA EVENT APP

FIFA TICKET APP

Free Stadium Wi-Fi network: FWC26_FANS

Mobile App Guide

YouTube Instruction Video - FIFA Tickets

TICKET FAQ

How can I access my tickets?

Open the FWC2026 Mobile Tickets App and sign-in/sign-up using your email address

If you would like help navigating the app, please click here for more information.

Your QR code will appear once your ticket is activated. Activation happens automatically before the match.

Sharing is caring! Make stadium entry easier for you and your guests.

If you have more than one ticket for a match, we strongly recommend sending the additional ticket(s) to your guest(s) in advance. If tickets are not sent beforehand, you and your guests will need to enter the stadium together as a group.

To send a ticket, simply tap the “SEND” button in the app and enter your guest’s email address.

You can add your FIFA World Cup 2026 mobile ticket to Apple Wallet or Google Wallet directly from the FWC2026 Mobile Tickets app for an enhanced matchday experience.

Can your guest(s) no longer attend the match?

• If you have already sent the ticket(s) to your guest(s), they have the option of returning them by tapping the “RETURN” button in the app and following the on-screen steps.

• Otherwise, they can also send them to new guest(s) using the “SEND” option.

It is recommended to send tickets the day before the event to your customers, in the event of a last-minute cancellation.

GENERAL ITINERARY

Pre-Match Day (One Day Prior to Match)

Flight arrivals for customers before 3 pm

Travel from airport to hotel (not included in VGO hospitality)

Hotel arrivals

Dinner reservations (TBD) at approximately 6 pm

On-site captains should send digital tickets to each customer (reference email instructions)

On-site captains to give VIP kits to customers (delivered to hotel front desk)

START A GROUP CHAT TO KEEP YOUR CUSTOMERS UPDATED!

Match Day

Breakfast on your own

Free time

Lunch on your own (depending on game start time, grab n go boxes can be provided)

Transportation to event via bus (provided by VGO)

Arrival/entry to game venue (earliest possible)

Food & drink options for all dietary needs available on-site (to be provided by VGO employees for customers, following normal expense policies)

Post-match transportation provided back to hotel via bus (provided by VGO)

Dinner reservations (TBD) or on your own depending on match time

Post-Match Day

Breakfast on your own

Departures at-will to airport from hotel (not included in VGO hospitality)

VIP KITS

ON-SITE CAPTAIN: These will be at your hotel front desk to distribute to customers before event day

GAME DAY PREP

Visa Gift Card

ON-SITE CAPTAIN: These will be at your hotel front desk to distribute to customers before event day

JUNE 27, 2026

FIFA 2026 World Cup Match 67

Saturday, June 27, 2026

17:00 EST

New York/ New Jersey Stadium (MetLife Stadium)

1 MetLife Stadium Dr, East Rutherford, NJ 07073

Hosted by The Valvoline Heavy Duty Team

Message from the Host

Please join the Valvoline Global Heavy Duty team for Match 67 (Panama vs England) of the 2026 FIFA World Cup Competition in New Jersey on June 27th!

Your invitation includes:

• Flights to and from event

• Hotel stay of 2 nights (6/26/26 - 6/28/26) at the Crowne Plaza HY36 Midtown

Manhattan (9.0 miles from MetLife Stadium)

• Meals and transportation between the hotel and stadium

• Admission

We're taking care of everything, all you need to bring is your team spirit and best game face!

P.S. Our travel team will reach out, upon your RSVP, to book your flights and traveler information - so please ensure your best contact information is provided. We can't wait to see you!

NEW YORK NEW JERSEY STADIUM

Location: East Rutherford, New Jersey, USA

Capacity: 82,500

Opened: 2010

A multipurpose stadium which opened in 2010, the ground currently hosts the NFL's New York Giants and New York Jets. It was the venue for the final of the 2016 Copa America Centenario, when Chile defeated Lionel Messi’s Argentina on penalties. Numerous A-list performers have featured at New York New Jersey Stadium, including Bruce Springsteen, Beyonce, Ed Sheeran and Taylor Swift.

The venue was the centerpiece for the conclusion of the FIFA Club World Cup 2025 as fans from across the globe tuned in to see Chelsea’s thrilling 3-0 victory over Paris Saint-Germain, while the semi-finals, one quarter-final and five Group Stage fixtures also took place here.