from referral to resolution
Engaged, tech-enabled service that accelerates return to work.
HOMELINK PREMIUM CARE
At HOMELINK, timely communication and turnaround are deeply embedded in our DNA. This includes our people, processes, and technology. We believe in maintaining constant communication to ensure responsible recovery and expedite the path to healing. Every new referral follows our proven processes and gets the same personal touch. It’s all powered by technology that puts people at the center, automating routine tasks so our patient care coordinators can focus on providing great care.
• Personal dedication from a 100% employee-owned company
• Single point of contact on all referrals
• Automated notifications on service orders, appointment reminders, follow-ups and more
• Direct patient and adjuster follow-up after the date of service
• Available 24/7, always here in the U.S.
• Engaged clinical oversight as a value-added service
Referral to first contact
Referral to schedule
Referral to appointment 1.2 days 1.7 days 13.8 days *EMG: Electromyography *NCV: Nerve Conduction Velocity
days