Remote PAP Setup Guide

Welcome to the Remote PAP Setup Guide. VGM’s comprehensive respiratory portfolio provides members with information and materials to build an industry-leading sleep and respiratory program.

Whether you want to care for patients in the office, in the home, or from afar, we have all aspects of sleep and respiratory care at your disposal. The information below will provide an overview of tools and resources available to build an effective and efficient tele-respiratory program.

Boone Lockard VP, Clinical Services VGM & Associates

www.vgm.com/respiratory

REMOTE PAP SETUP GUIDE

REMOTE PAP SETUP GUIDE MASKING FITTING WITH AI TECHNOLOGY SleepGlad offers a completely secure 3D PAP/ NIV mask-fitting platform built on artificial intelligence. The innovative, patented program is completely and securely cloud-based with no need to purchase any hardware or download an app, even for your patients. The right mask fit can be achieved easily and remotely by the patient or in a clinical atmosphere in just seconds. Multiple manufacturers participate, which ensures the ultimate mask selection for the patient, and connectivity between you and your referral source generates more referrals for you while ensuring compliance for all.

REMOTE SETUP Encore We manage patient outcomes (not just equipment). TeleRespiratory is the delivery of respiratory therapy using telecommunications technologies without a respiratory therapist physically present at the point of care. Our Respiratory Navigators create an exceptional experience that helps patients manage their respiratory care from the comfort of their own home, including 360° Remote PAP setup and compliance management. Short on staffing?

Have a PAP setup waitlist? Our respiratory therapist-led TeleRespiratory services team engages with your PAP patients for you. Reduce patients’ wait time and convert your setup backlog into recognized revenue quicker! rtNOW is a pioneering telerespiratory care staffing company that allows HME companies to scale fearlessly. rtNOW provides fully statelicensed and highly experienced telerespiratory therapists to perform remote PAP setups (including mask fitting), remote PAP adherence, remote ventilator follow-ups, general troubleshooting, and more. With the current and projected respiratory therapist shortage, it is more important than ever to have a solution

that is scalable, professional, and allows you to keep your current staff happy.

COMPLIANCE FOLLOW-UP Encore We manage patient outcomes (not just equipment). TeleRespiratory is the delivery of respiratory therapy using telecommunications technologies without a respiratory therapist physically present at the point of care. Our Respiratory Navigators create an exceptional experience that helps patients manage their respiratory care from the comfort of their own home, including 360° Remote PAP setup and compliance management. Short on staffing?

Have a PAP setup waitlist? Our respiratory therapist-led TeleRespiratory services team engages with your PAP patients for you. Reduce patients’ wait time and convert your setup backlog into recognized revenue quicker! rtNOW is a pioneering telerespiratory care staffing company that allows HME companies to scale fearlessly. rtNOW provides fully statelicensed and highly experienced telerespiratory therapists to perform remote PAP setups (including mask fitting), remote PAP adherence, remote ventilator follow-ups, general troubleshooting, and more. With the current and projected respiratory therapist shortage, it is more important than ever to have a solution that is scalable, professional, and allows you to keep your current staff happy.

S3 Resupply provides a unique outreach method that centers around the combination of live management and technology. Our platform has proven outcomes with companies experiencing significant growth annually within their replacement PAP supply programs. S3 offers integrated outreach software solutions with management reporting and detailed insights at the company, employee, and patient level.

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VGM Sleep Services Sleep Services is a CPAP set up and compliance program that aims to create relationships with patients for ongoing care and success. This program helps our members with staffing, revenue, and patient compliance. By using Sleep Services as their outsourced clinical service, the member/provider can be more efficient and reduce costs as opposed to hiring additional clinicians. Sleep Services provides more efficiency and higher compliance rates.

RESUPPLY OUTREACH PROGRAM Brightree ReSupply is an automated resupply system with the potential to drive your revenue higher and increase patient retention—so why wait? With Brightree ReSupply, you’re able to design patient-centered digital avenues for order generation, documentation, and billing that use software automations to take the heavy lifting off your staff’s shoulders. When patients can easily place and receive resupply orders using digital platforms, you spend less time managing manual processes and multiple to-do lists—and more time providing patient care.

S3 Resupply provides a unique outreach method that centers around the combination of live management and technology.

Our platform has proven outcomes with companies experiencing significant growth annually within their replacement PAP supply programs. S3 offers integrated outreach software solutions with management reporting and detailed insights at the company, employee, and patient level.

VGM Fulfillment A reliable order fulfillment partner should be the silent, yet critical, catalyst to the success of your CPAP machine and CPAP resupply business. As your partner, VGM Fulfillment is responsible for the key operations of order fulfillment: picking, packing, shipping, and inventory management. We focus and excel on our core competencies while you execute excellence in yours—taking care of patients.

STILL HAVE QUESTIONS? CONTACT VGM RESPIRATORY This Remote PAP Setup Guide is just the beginning. We regularly update the Sleep Product Class site with resources and solutions to help you develop and grow your own sleep program. But if you can’t find what you’re looking for or you have any questions at all, we’re here to help.

For more information contact: Boone Lockard VP of Clinical Services, VGM & Associates boone.lockard@vgm.com C: 815-298-2935 www.vgmrespiratory.com

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RESOURCE AND VENDOR CONTACTS

888-598-7797 brightree.com

855-543-5015 www.encorehc.com

866-757-4523 hello@sleepglad.com www.sleepglad.com

VGM Fulfillment CPAP Resupply and Machine Setup Solutions 877-648-7959 fulfillmentinfo@vgm.com

vgm.com/sleep

833-786-6948 rtnow.net

888-510-1438 support@papresupply.com s3sleepcoach.com

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REMOTE PAP SETUP GUIDE www.vgm.com/respiratory