Merchant Manual 2017
Welcome to Downtown Pleasant Hill Welcome to Downtown Pleasant Hill! Inside this book are some of the most important facts and information about Downtown Pleasant Hill Shopping Center that you and your employees will need to know. This handbook will define how you can become a more active player in the Center’s success through participation and compliance with the Center’s operating guidelines, policies and marketing activities. We strongly encourage you and your staff to familiarize yourself with the services and operations of the Shopping Center, as well as take the time to learn about your fellow merchants. Together, we will continue to make Downtown Pleasant Hill an outstanding shopping, dining and entertainment destination in the East Bay. Should you have any questions, please do not hesitate to call the Management Office and we will be glad to offer assistance. The Downtown Pleasant Hill Management Team is looking forward to working with you and your staff.
This manual is furnished subject to correction or error, omissions, changes in building procedures or withdrawal at the sole discretion of the Landlord without notice. This information is for guidance only and does not constitute the whole or any part of a contract nor does it operate to modify terms of any Lease. Please retain this manual for future reference as it will be amended and updated from time to time. 1