04 » Emergency Procedures

Security Officer(s). All costs involved in extra security will be the Tenant’s responsibility. Contact the Director of Security at 480.419.8101 for information related to obtaining additional Security Officers.

If you need the Police Department, Fire Department or paramedic assistance, call 911 immediately.

If you need assistance from Desert Ridge Marketplace Security Officers, use the following procedure:

1. Call 480.419.8101 for assistance. 2. Give Security: Your Name, Store Name and Phone Number, Type of Incident,

Brief Explanation 3. When explaining the problem, be sure to determine the urgency of the situation and inform the Officer (i.e. “This is an emergency.”) or ask an

Officer to stop by the store at his/her convenience.

If at any time you have an emergency or need immediate assistance and need to be discreet about it, call Security at 480.419.8101, state your store or restaurant location and ask for “NORA” or state “can you send Nora over to (store or restaurant name).” NORA stands for Need Officer Right Away. The Security Officer will ask you if the police need to be called and will immediately send a Security Officer to your location. »