Predictive Dialer Software | Complete Outbound Dialer

XENOTTABYTE SERVICES PVT LTD

PREDICTIVE DIALER SOFTWARE

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TITLE INTRODUCTION DEFINITION WORKING

ADVANTAGES BENIFITS WHY PREDICTIVE DIALER www.vert-age.com

INTRODUCTION

In this PPT we are going to discuss the Predictive Dialer Software.

Here we also focus on the working and different benefits when we use predict ive dialer.

• A Predictive Dialer Software is an aut omatic call dialing software.

• It can Dial the numbers from the list and send it to the current agent.

• It regularly calculates the running sta tus of the software.

• It will save the agent time and help in productivity.

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DEFINITION

• A Predictive Dialer is an Outbound call system.

• It will dial the calls in bulk using the telephone database.

• Predictive Dialer provides the features and the technology for the different organization.

• It will automatically decide that how many calls will be dialed from the list.

• Using predictive dialer we can save the agent from the busy customer.

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WORKING • Predictive Dialer software work on the principle of dialing ahead and many calls at a time.

• After checking the availability of the agents' dialer will dial many calls at a particular time period.

• It will save the agent from the traffic of handling many calls at a time.

• Due to this our organization will earn more profit and we can connect many users in less time • This dialer software will share the call to the available agent if there is no response when the customer calls.

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BENIFITS • It is most useful as it can handle multiple calls at a time.

• Predictive dialer software uses the statistical algorithms w hich minimize the waiting time.

• Predictive Dialer makes our team more flexible so it can r each more customers in less time period.

• Using Predictive Dialer we will increase our productivity a nd save the time also.

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ADVANTAGES • It can dial multiple calls at a time so we can interact with multiple p eople using the predictive dialer software.

• It will provide a detail call report, from starting until the call ended which will help the agent how many calls will be done in a day.

• It has the capability to interact more people at a time this will leads help in increasing productivity.

• Using Predictive Dialer Software it is easy for the staff to manage data, calls and the report generated during the call

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WHY PREDICTIVE DIALER • This Predictive Dialer Software provides customer 24*7 service so the c ustomer can’t face any problem at any time.

• The Predictive Dialer Software work with integrated CRM which uses a ll the information of the customer and help in solving problems.

• As it can handle many customers in less time so it can connect many p eople at once which help in increasing productivity.

• Increase in the productivity will also help in the revenue for the company and also it will make the company image better in customers point of view.

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CONTACT US

GET IN TOUCH AS TO BE EXPECTED, WE LIKE TO CHAT. SO, KEEP IN TOUCH. XENOTTABYTE SERVICES PVT LTD B-45, 3rd FLOOR, SEC-64, NOIDA-201301 CONTACT- 0120-4349743/9650095791 E-MAIL- SUPPROT@VERT-AGE.COM WEBSITE- WWW.VERT-AGE.COM

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