Click to call refers to a type of digital communication in which a person clicks a button or sends text in order to be connected with another individual in real-time. These connections which are made can occur via phone call, SMS or by Voice-over-Internet-Protocol (VoIP). Here the click-to-call links are commonly found as buttons on the websites. But we can also take click-to-call hyperlinks over emails and videos. The Click to Call is a phone-to-web solution which is originally referred as “Request-a-call”. The customers who use the web can request for the phone calls by just entering the phone numbers. It helps in allowing the customer to connect with the business at the right time by clicking the button, sending text, or image on the web page. The call between agents and the customers can be set up instantly or scheduled at a later time, based on the customer’s preference. for more information visit us: www.vert-age.com
