PREDICTIVE DIALER SOFTWARE
XENOTTABYTE SERVICES PVT LTD
TITLE DEFINITION
INTRODUCTION WORKING BENIFITS
ADVANTAGES WHY PREDICTIVE DIALER
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INTRODUCTION In this PPT we are going to discuss the Predictive Dialer Software. Here we also focus on the working and different benefits when we use predictive dialer. • • • •
A Predictive Dialer Software is an automatic call dialing software. It can Dial the numbers from the list and send it to the current agent. It regularly calculates the running status of the software. It will save the agent time and help in productivity.
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DEFINITION • A Predictive Dialer is an Outbound call system. • It will dial the calls in bulk using the telephone database. • Predictive Dialer provides the features and the technology for the different organization. • It will automatically decide that how many calls will be dialed from the list. • Using predictive dialer we can save the agent from the busy customer.
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WORKING • Predictive Dialer software work on the principle of dialing ahead and many calls at a time. • After checking the availability of the agents' dialer will dial many calls at a particular time period. • It will save the agent from the traffic of handling many calls at a time. • Due to this our organization will earn more profit and we can connect many users in less time • This dialer software will share the call to the available agent if there is no response when the customer calls.
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BENIFITS • It is most useful as it can handle multiple calls at a time. • Predictive dialer software uses the statistical algorithms which minimize the waiting time. • Predictive Dialer makes our team more flexible so it can reach more customers in less time period. • Using Predictive Dialer we will increase our productivity and save the time also.
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ADVANTAGES • It can dial multiple calls at a time so we can interact with multiple people using the predictive dialer software. • It will provide a detail call report, from starting until the call ended which will help the agent how many calls will be done in a day. • It has the capability to interact more people at a time this will leads help in increasing productivity. • Using Predictive Dialer Software it is easy for the staff to manage data, calls and the report generated during the call
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WHY PREDICTIVE DIALER • This Predictive Dialer Software provides customer 24*7 service so the customer can’t face any problem at any time. • The Predictive Dialer Software work with integrated CRM which uses all the information of the customer and help in solving problems. • As it can handle many customers in less time so it can connect many people at once which help in increasing productivity. • Increase in the productivity will also help in the revenue for the company and also it will make the company image better in customers point of view. www.vert-age.com
CONTACT US
GET IN TOUCH AS TO BE EXPECTED, WE LIKE TO CHAT. SO, KEEP IN TOUCH. XENOTTABYTE SERVICES PVT LTD B-45, 3rd FLOOR, SEC-64, NOIDA-201301 CONTACT- 0120-4349743/9650095791 E-MAIL- SUPPROT@VERT-AGE.COM WEBSITE- WWW.VERT-AGE.COM
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